Custom Creative Outdoor Scapes

★★★★★
  • 1050 E Ray Rd

    Chandler, AZ 85225

    Map & Directions
  • 480-567-9635

About Custom Creative Outdoor Scapes

Categories
  • Electricians
  • Landscapers
Details
  • Landscape Designers
  • Sprinkler Installation

Home & Garden

Home & Garden
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.

We were new to the area and Custom Creative landscaped our backyard about 5 years ago. We were happy with the promptness of their work and until three days ago were happy with everything including the island and grill.

After five years of use and cleaning the best I could, we needed our BBQ Galore grill cleaned professionally, so we called the BBQ Galore store for assistance. When their guy came out to take the grill he showed us several issues. There were no vents in the island, there should have been a metal flexible hose not the rubber one they used, the hoses were too small, and there was no regulator on the gas line. We were concerned and upset so we called Custom Creative. Mike, Jr. answered and listened to the issues and said he'd call back. He did call back and then told us about how BBQ Galore went into bankruptcy and pretty much bashed BBQ Galore, then said, "My dad (big Mike) said, it's been five years so we're not doing anything". Then proceeded to say, "the rubber hose is just fine and would have passed inspection". Out here rubber in any form doesn't last long,

Today, as they are re-installing the very clean grill, the installer showed my husband the shoddy wiring job which actually left exposed wires. The install is now fixing that problem. And, then told us that there absolutely should be a regulator on the gas line to the grill because if there was a fire, the fire department would note there was no regulator and insurance would not pay for that damage.

We thought we had professionals who knew what they were doing and and luckily nothing terrible happened. BBQ Galore is now taking care of these issues and we have to pay for them to be done properly. Make sure you have the rep. from your grill choice tell you exactly what is required.

3
★★★☆☆

We were new to the area and Custom Creative landscaped our backyard about 5 years ago. We were happy with the promptness of their work and until three days ago were happy with everything including the island and grill.

After five years of use and cleaning the best I could, we needed our BBQ Galore grill cleaned professionally, so we called the BBQ Galore store for assistance. When their guy came out to take the grill he showed us several issues. There were no vents in the island, there should have been a metal flexible hose not the rubber one they used, the hoses were too small, and there was no regulator on the gas line. We were concerned and upset so we called Custom Creative. Mike, Jr. answered and listened to the issues and said he'd call back. He did call back and then told us about how BBQ Galore went into bankruptcy and pretty much bashed BBQ Galore, then said, "My dad (big Mike) said, it's been five years so we're not doing anything". Then proceeded to say, "the rubber hose is just fine and would have passed inspection". Out here rubber in any form doesn't last long,

Today, as they are re-installing the very clean grill, the installer showed my husband the shoddy wiring job which actually left exposed wires. The install is now fixing that problem. And, then told us that there absolutely should be a regulator on the gas line to the grill because if there was a fire, the fire department would note there was no regulator and insurance would not pay for that damage.

We thought we had professionals who knew what they were doing and and luckily nothing terrible happened. BBQ Galore is now taking care of these issues and we have to pay for them to be done properly. Make sure you have the rep. from your grill choice tell you exactly what is required.

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.

Custom Creative Outdoor Scapes provided excellent service for my landscaping project. The team was prompt and completed the job on time and as requested. They also did extra cleanup of my property which was much appreciated. I had the opportunity to meet all three Mikes from the company and all three were professional in their work and business transactions. We discussed future projects and will be in contact to design future designs and layouts!!

2
★★★★★

Custom Creative Outdoor Scapes provided excellent service for my landscaping project. The team was prompt and completed the job on time and as requested. They also did extra cleanup of my property which was much appreciated. I had the opportunity to meet all three Mikes from the company and all three were professional in their work and business transactions. We discussed future projects and will be in contact to design future designs and layouts!!

on Service Magic

.

Wonderful landscaping designer and they have bent over backwards to accommodate our needs.

2
★★★★★

Wonderful landscaping designer and they have bent over backwards to accommodate our needs.

on Service Magic

.

Mike was very timely with the project and was very, very fair with the price.

He also recommended his son for my drip system that has leaks.

2
★★★★★

Mike was very timely with the project and was very, very fair with the price.

He also recommended his son for my drip system that has leaks.

on Service Magic

.

They were reliable, efficient and did an outstanding job in a short amount of time. Their price was also incredible. It was a wonderful experience and I am so grateful especially considering that my husband and I are from out of town.

2
★★★★★

They were reliable, efficient and did an outstanding job in a short amount of time. Their price was also incredible. It was a wonderful experience and I am so grateful especially considering that my husband and I are from out of town.

on Service Magic

.

Wonderful service and product. I'd recommend anyone to use Custom Creative for all your concrete needs.

2
★★★★★

Wonderful service and product. I'd recommend anyone to use Custom Creative for all your concrete needs.

on Service Magic

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