Apco Appliance & Air

★★★★☆
  • 23441 Golden Springs Dr Ste 237

    Diamond Bar, CA 91765

    Map & Directions
  • 909-594-1735

About Apco Appliance & Air

Hours
M-F 9am-5pm Sat.9am-12pm www.apcoplus.com

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.

The were on time and friendly. There costs were resonable compared to other companys. I have used alot of repair people over the years so I can tell the difference in there service, compared to others. I will not use anyone else again.

4
★★★★☆

The were on time and friendly. There costs were resonable compared to other companys. I have used alot of repair people over the years so I can tell the difference in there service, compared to others. I will not use anyone else again.

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Business Response:

Thank you Bret for your feedback...
.

Absolutely horrible service! I called them to do a repair on my dryer, the tech was late. Over the phone they told me that the tech will show up in the beginning of the appointment with parts and will do the service right the way because he has the parts. They send out out some yahoo that was late and then he didnt even have parts!!!! It was a simple door switch that had to be changed, he didnt have it. Then after all that, he had a nerve to try to charge me basically 8 times what the part is actually worth! Dont call them! Im pretty sure all the good reviews here are fake left by the owner. What a disgrace!

1
★☆☆☆☆

Absolutely horrible service! I called them to do a repair on my dryer, the tech was late. Over the phone they told me that the tech will show up in the beginning of the appointment with parts and will do the service right the way because he has the parts. They send out out some yahoo that was late and then he didnt even have parts!!!! It was a simple door switch that had to be changed, he didnt have it. Then after all that, he had a nerve to try to charge me basically 8 times what the part is actually worth! Dont call them! Im pretty sure all the good reviews here are fake left by the owner. What a disgrace!

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Business Response:

FYI. This is Apco Appliance and Air. We at Apco have or did not recieve any calls last year about this problem. I went back in our records to try to find an invoice that related to this complaint, but I could not find one. If the above could supply us with an invoice related to this repair, it would be most grateful. If you look at our reviews as a hole, you can see that we are an honest reliable company. We are on Angies list with great reviews. The cutomer above never expressed this complaint with Connie or David at Apco. If you can verify an invoice number from us. I will be more then happy to remove this response. Thanks to all our customers repeat and new. Give a call anytime and you will see the company we are. Family Owned, just the MOM- Connie and the Son- David(has 24 years in the business)....Thanks
.

My Mom and Dad do not speak english well. The tech arrived at there house and I could not be there because of work. He called me when he figured out what the problem was and explained everything over the phone well. I told him to do the work and when I got home. My Mom and Dad said he was a wonderful young man. They said he was so patient with them and even was carrying on a little conversation even thow there english was horrible. I will use them again and recommend them to anyone.

5
★★★★★

My Mom and Dad do not speak english well. The tech arrived at there house and I could not be there because of work. He called me when he figured out what the problem was and explained everything over the phone well. I told him to do the work and when I got home. My Mom and Dad said he was a wonderful young man. They said he was so patient with them and even was carrying on a little conversation even thow there english was horrible. I will use them again and recommend them to anyone.

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Business Response:

Thanks John. We are Family here at Apco and take pride in our work. The best to your Mom and Dad from us.
.

I will tell you that this company was great. The were clean and honest. The tech actually showed me my bad part and how it was suppose to work. Thats cool.

5
★★★★★

I will tell you that this company was great. The were clean and honest. The tech actually showed me my bad part and how it was suppose to work. Thats cool.

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.

I am a repeat customer of Apco appliance and air. I have used them for 9 years so far and that should say it all. Friendly and reliable, thats them.

5
★★★★★

I am a repeat customer of Apco appliance and air. I have used them for 9 years so far and that should say it all. Friendly and reliable, thats them.

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Business Response:

Trisha... I hope we can always be there for you and any troubles or questions you may have.
.

Excellant company. I had Apco Appliance out on my AC and washer. One company to take care of most of my repair needs at the home. I am glad I found them.

5
★★★★★

Excellant company. I had Apco Appliance out on my AC and washer. One company to take care of most of my repair needs at the home. I am glad I found them.

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.

They were friendly, honest, reliable and clean. The came and fixed me up. I had a noise that started later that night and i called to have them come back to check it. They came out the next day at no charge and tighten a screw to the frame. Great work Apco.

5
★★★★★

They were friendly, honest, reliable and clean. The came and fixed me up. I had a noise that started later that night and i called to have them come back to check it. They came out the next day at no charge and tighten a screw to the frame. Great work Apco.

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.

World Class. They were on time(called when they were on there way), clean, spoke english(hahaha), and honest. Tells you there a family owned and operated company.

5
★★★★★

World Class. They were on time(called when they were on there way), clean, spoke english(hahaha), and honest. Tells you there a family owned and operated company.

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Message from Apco Appliance & Air

You can depend on the Apco Appliance and Air family to take care of you when your appliances do not. Check us out on the web at http://www.apcoplus.com...... Check out our appliance and HVAC repair blogs at http://apcoappliancerepair.wordpress.com/ - http://www.apcoapplianceandair.tumblr.com - http://apcoapplianceandair.xanga.com/ - http://apcoapplianceandair.posterous.com/ - http://apcoapplianceandair.blog.com/ - http://www.flickr.com/photos/apcoapplianceandair/

More about Apco Appliance & Air

We repair all major appliances and heating/air conditioning systems. On the web at http://www.apcoplus.com. Follow us on twittter at http://www.twitter.com/apcoappliance

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