Kenneth J Marcoux LLC

★★★☆☆
  • 12-42 Sunnyside Dr

    Fair Lawn, NJ 07410

    Map & Directions
  • 201-706-7120

About Kenneth J Marcoux LLC

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3.0 3
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Company Name:
KENNETH J MARCOUX WINDOW SPECIALIST

Hire Again:
No

Approximate Cost:
$4,500.00

Description Of Work:
Ken Marcoux did nothing except take our deposit of $2,500, cash the check, and then completely disappear. A month's worth of telephone calls, emails and texts to his home and business number were all but ignored. When he finally responded, he claimed "personal problems" had prevented him from honoring our contract.

After two months of trying to chase Ken Marcoux down, my wife and I went to the company that has supplied his widows, the place where he had supposedly ordered the bay window that should have been installed in our home. Management told us that Ken never placed the order for our window.

When I questioned the owner of his supply house further, we were told that Ken had verbally bused and cheated other customers, that he was prohibited from ordering anything further from them since a variety of complaints had come in about him, and also that his last check for a $3,000 order bounced.

Ken Marcoux is obviously a contractor who at one time in the past had been a reliable businessman. Our experience suggests that he can no longer be trusted to abide by his word. My next step in attempting to get my money returned from this man and to prevent him from cheating other home owners will be a visit to the Bergen County Prosecutor's Office in Bergen County, New Jersey, in order to file a criminal complaint. Misappropriating money from a client after all is not just an error in judgment; it's a crime.

I'm writing this review for one purpose: to try to prevent any of you out there who may find Ken Marcoux 's name on Google, Angie's List or advertised anywhere else and consider calling him for an estimate to find instead an alternate contractor to do the work. If you give him any money, he will obviously treat you in the same manner he has treated my wife and me. I'm counting on this review to expose this man for what he is.

1
★☆☆☆☆

Company Name:
KENNETH J MARCOUX WINDOW SPECIALIST

Hire Again:
No

Approximate Cost:
$4,500.00

Description Of Work:
Ken Marcoux did nothing except take our deposit of $2,500, cash the check, and then completely disappear. A month's worth of telephone calls, emails and texts to his home and business number were all but ignored. When he finally responded, he claimed "personal problems" had prevented him from honoring our contract.

After two months of trying to chase Ken Marcoux down, my wife and I went to the company that has supplied his widows, the place where he had supposedly ordered the bay window that should have been installed in our home. Management told us that Ken never placed the order for our window.

When I questioned the owner of his supply house further, we were told that Ken had verbally bused and cheated other customers, that he was prohibited from ordering anything further from them since a variety of complaints had come in about him, and also that his last check for a $3,000 order bounced.

Ken Marcoux is obviously a contractor who at one time in the past had been a reliable businessman. Our experience suggests that he can no longer be trusted to abide by his word. My next step in attempting to get my money returned from this man and to prevent him from cheating other home owners will be a visit to the Bergen County Prosecutor's Office in Bergen County, New Jersey, in order to file a criminal complaint. Misappropriating money from a client after all is not just an error in judgment; it's a crime.

I'm writing this review for one purpose: to try to prevent any of you out there who may find Ken Marcoux 's name on Google, Angie's List or advertised anywhere else and consider calling him for an estimate to find instead an alternate contractor to do the work. If you give him any money, he will obviously treat you in the same manner he has treated my wife and me. I'm counting on this review to expose this man for what he is.

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As a new homeowner, I was looking to get windows replaced in my house earlier last year.

I was nervous working with someone I didn't know personally but since I didn't have a choice, I kept an open mind.

Kenny and his crew did good work. They know what they are doing and it shows. Could have been better with the little things (clean up, etc) but all in all, solid work.

So why only 3 stars? He was extremely hard to reach, and it would take a couple of days or more before I would hear back from him. I was nervous as it was with a big renovation project on the house and oftentimes, I was frustrated with his lack of response.

Good luck out there!

3
★★★☆☆

As a new homeowner, I was looking to get windows replaced in my house earlier last year.

I was nervous working with someone I didn't know personally but since I didn't have a choice, I kept an open mind.

Kenny and his crew did good work. They know what they are doing and it shows. Could have been better with the little things (clean up, etc) but all in all, solid work.

So why only 3 stars? He was extremely hard to reach, and it would take a couple of days or more before I would hear back from him. I was nervous as it was with a big renovation project on the house and oftentimes, I was frustrated with his lack of response.

Good luck out there!

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They are very good, communication is great. Good guys, do a great job, very trustworthy, works even with I am not there.

2
★★★★★

They are very good, communication is great. Good guys, do a great job, very trustworthy, works even with I am not there.

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