Elegant Touch Cleaning, LLC

★★★☆☆
A clean you can count on!

About Elegant Touch Cleaning, LLC

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Bought a Groupon for this Cleaning Deal and it was soooo worth the money! I paid $85 for three hours of housecleaning and am the happiest that I have ever been! The crew was very nice and very accomodating to the things that I needed done and cleaned around the house! They worked great together and my house looked and smelled amazing when they were done! This was the first time that I have used Elegant Touch Cleaning, but I will for sure be having them come back! Thanks SO much!

5
★★★★★

Bought a Groupon for this Cleaning Deal and it was soooo worth the money! I paid $85 for three hours of housecleaning and am the happiest that I have ever been! The crew was very nice and very accomodating to the things that I needed done and cleaned around the house! They worked great together and my house looked and smelled amazing when they were done! This was the first time that I have used Elegant Touch Cleaning, but I will for sure be having them come back! Thanks SO much!

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World Class cleaning! My wife and I are very pleased with our cleaning from Elegant Touch Cleaning. Our house wasn't exactly a easy job but they effortlessly cleaned from top to bottom in only 3 hours. I recommend them to everyone.

5
★★★★★

World Class cleaning! My wife and I are very pleased with our cleaning from Elegant Touch Cleaning. Our house wasn't exactly a easy job but they effortlessly cleaned from top to bottom in only 3 hours. I recommend them to everyone.

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Very good cleaning. We bought a groupon from Elegant Touch Cleaning and they were on time, professional and totally perfect cleaners. I have since bought 2 more deals from this company. I recommend to all.

5
★★★★★

Very good cleaning. We bought a groupon from Elegant Touch Cleaning and they were on time, professional and totally perfect cleaners. I have since bought 2 more deals from this company. I recommend to all.

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I used a voucher for Elegant Touch Cleaning for my cleaning and I had a great cleaning. The ladies were very nice and cleaned good throughout my apartment! I was concerned after seeing other reviews but I had a great experience and plan to use Elegant Touch again.

4
★★★★☆

I used a voucher for Elegant Touch Cleaning for my cleaning and I had a great cleaning. The ladies were very nice and cleaned good throughout my apartment! I was concerned after seeing other reviews but I had a great experience and plan to use Elegant Touch again.

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this was the worst cleaning service that i ever used. the manager was polite and tried to make it right but the company staff is horrible. You can't put whipped cream on crap and call it a sundae. That's what I got from Elegant Touch in DC area. I am not sure what they "touched" because it certainly wasn't the bathrooms! The house was not cleaned well, the staff argued and lied saying they cleaned obviously dirty surfaces, and left without even touching one of the bathrooms. They left the trash in the house by the kitchen garbage can, and I had to have someone else come in and clean behind them. And all of this was after being stood up twice by their cleaning crew. One star is generous. I think any rating over 1 star was written by the company staff. Stay away from Elegant Touch Cleaning!! It's less hassle to clean your house yourself.

1
★☆☆☆☆

this was the worst cleaning service that i ever used. the manager was polite and tried to make it right but the company staff is horrible. You can't put whipped cream on crap and call it a sundae. That's what I got from Elegant Touch in DC area. I am not sure what they "touched" because it certainly wasn't the bathrooms! The house was not cleaned well, the staff argued and lied saying they cleaned obviously dirty surfaces, and left without even touching one of the bathrooms. They left the trash in the house by the kitchen garbage can, and I had to have someone else come in and clean behind them. And all of this was after being stood up twice by their cleaning crew. One star is generous. I think any rating over 1 star was written by the company staff. Stay away from Elegant Touch Cleaning!! It's less hassle to clean your house yourself.

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I am so furious that I do not even want to call and complain. I bought this service through Groupon. I called several times to make sure that there was no confusion and expectations were clearly conveyed. A young girl came with another young guy to clean. I was told they were going to have organically friendly supplies. However supplies were just some weird unheard of supplies from some dollar store. There bucket / brooms were yucky .. unbelievably dirty that I had to ask them to leave them outside. After giving supplies / instructions, this guy poured Lysol into the bucket and started mopping wood floor. The girl probably had never cleaned anything in her entire life. She cleaned sink and put everything back without drying up the counter. I had to give her paper towels and ask her to wipe. She did not clean mirror. I had to run after them for 1 hour cleaning after them / with them and instructing them what to do and what not to do. Yes and only for 1 hour since I could not stand having them in the house any longer. They did not know how to sweep / mop/ clean or even meaning of clean! They allow some kids to enter client's houses.. at the least they should have made sure their brooms and supplies were in order! This is not about a bad service. This is not about not getting money's worth. This is much worse. The whole thing was a fraud.

1
★☆☆☆☆

I am so furious that I do not even want to call and complain. I bought this service through Groupon. I called several times to make sure that there was no confusion and expectations were clearly conveyed. A young girl came with another young guy to clean. I was told they were going to have organically friendly supplies. However supplies were just some weird unheard of supplies from some dollar store. There bucket / brooms were yucky .. unbelievably dirty that I had to ask them to leave them outside. After giving supplies / instructions, this guy poured Lysol into the bucket and started mopping wood floor. The girl probably had never cleaned anything in her entire life. She cleaned sink and put everything back without drying up the counter. I had to give her paper towels and ask her to wipe. She did not clean mirror. I had to run after them for 1 hour cleaning after them / with them and instructing them what to do and what not to do. Yes and only for 1 hour since I could not stand having them in the house any longer. They did not know how to sweep / mop/ clean or even meaning of clean! They allow some kids to enter client's houses.. at the least they should have made sure their brooms and supplies were in order! This is not about a bad service. This is not about not getting money's worth. This is much worse. The whole thing was a fraud.

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I don't know how this company is getting 4 stars. It is the worst cleaning service I have ever used. In fact, you couldn't even call what they did cleaning. Honestly, the following things were not cleaned or touched during the two hours they were in my house: the mirrors and shelves in the bathrooms, the appliances and counters in the kitchen, the carpet and surrounding hardwood in the family room, the foyer, the carpet and tables (dusting) in the spare bedroom; glass on french doors in bedroom. I could go on. When I saw what a shoddy job they were doing, I couldn't wait for them to leave. They are definitely sending people out who are not in the cleaning business. Shameful.

1
★☆☆☆☆

I don't know how this company is getting 4 stars. It is the worst cleaning service I have ever used. In fact, you couldn't even call what they did cleaning. Honestly, the following things were not cleaned or touched during the two hours they were in my house: the mirrors and shelves in the bathrooms, the appliances and counters in the kitchen, the carpet and surrounding hardwood in the family room, the foyer, the carpet and tables (dusting) in the spare bedroom; glass on french doors in bedroom. I could go on. When I saw what a shoddy job they were doing, I couldn't wait for them to leave. They are definitely sending people out who are not in the cleaning business. Shameful.

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Bought coupon,,, they did not honor the full value. The cleaners did an ok job on bathrooms, but appliances and other requests were barely done. I had to redo the cleaning. I would not recommend this cleaning service nor ever use it again.

1
★☆☆☆☆

Bought coupon,,, they did not honor the full value. The cleaners did an ok job on bathrooms, but appliances and other requests were barely done. I had to redo the cleaning. I would not recommend this cleaning service nor ever use it again.

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The worst experience! They stole money as well as my peace of mind.
$300 in cash was stolen and I was subjected to unimaginable verbal abuse when I called to report the theft. I mistakenly believed that since this company was "licensed and bonded" that I would be reimbursed for the theft. How naive!!! I was accused of making up a story to get money from the company.
After realizing the money had been stolen, I called the owner of Elegant Touch, MICHAEL LOMBARDI, and he was the rude, crude and accusatory of me in our conversation. He lied about the credentials of the cleaning women and interrogated me unrelentingly.
For your own sanity do not consider using this company unless you have security cameras aimed at every niche of your home!!!!

1
★☆☆☆☆

The worst experience! They stole money as well as my peace of mind.
$300 in cash was stolen and I was subjected to unimaginable verbal abuse when I called to report the theft. I mistakenly believed that since this company was "licensed and bonded" that I would be reimbursed for the theft. How naive!!! I was accused of making up a story to get money from the company.
After realizing the money had been stolen, I called the owner of Elegant Touch, MICHAEL LOMBARDI, and he was the rude, crude and accusatory of me in our conversation. He lied about the credentials of the cleaning women and interrogated me unrelentingly.
For your own sanity do not consider using this company unless you have security cameras aimed at every niche of your home!!!!

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