ProLux Home

★★☆☆☆
Life Simplified
  • 809 Olive Way

    Seattle, WA 98101

    Map & Directions
  • 206-861-9585

Home Construction & Remodeling

Home Construction & Remodeling
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I made an appointment with ProLux to clean my apartment. I was out of town and we had someone staying at our house while we were gone. We scheduled ProLux to clean our apartment before we returned from our vacation.

I spoke with ProLux twice over the phone and 3-4 times through email to confirm the date and time they would arrive and our instructions. I also received a confirmation email from them.

ProLux NEVER showed up for our scheduled appointment. When I called, they said, "Well, I guess we just made a mistake.? They were not apologetic about it or the fact that I had to stay up until 2 am to clean my apartment after 7 hours of traveling. STAY FAR AWAY from this company!

1
★☆☆☆☆

I made an appointment with ProLux to clean my apartment. I was out of town and we had someone staying at our house while we were gone. We scheduled ProLux to clean our apartment before we returned from our vacation.

I spoke with ProLux twice over the phone and 3-4 times through email to confirm the date and time they would arrive and our instructions. I also received a confirmation email from them.

ProLux NEVER showed up for our scheduled appointment. When I called, they said, "Well, I guess we just made a mistake.? They were not apologetic about it or the fact that I had to stay up until 2 am to clean my apartment after 7 hours of traveling. STAY FAR AWAY from this company!

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I purchased a certificate from Living Social and scheduled this company to clean a two bedroom condo, which was empty. The tenants had already cleaned a bit, so there wasn't much to do. I don't think the two cleaners did a thing! I have pictures of the dirty kitchen floor, and nothing on the list I had provided had gotten cleaned. I left a message with the company, but never heard from them. Poor cleaning and customer service!

0
★☆☆☆☆

I purchased a certificate from Living Social and scheduled this company to clean a two bedroom condo, which was empty. The tenants had already cleaned a bit, so there wasn't much to do. I don't think the two cleaners did a thing! I have pictures of the dirty kitchen floor, and nothing on the list I had provided had gotten cleaned. I left a message with the company, but never heard from them. Poor cleaning and customer service!

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I just finished writing reviews for these guys on some other sites and just couldn't contain my gratitude for the great job they did at my house the other day, so here i am with one more rave...

My house had been a little neglected (kind of like the cat...) for some time and i needed help. Nick and Nick from Prolux came to the rescue.

Their attention to detail was fabulous and the bottom line is that my house was truly clean when they were done. Not just superficial, like most cleaning services do.

It's that simple. If you need help with cleaning - this is the company you should hire!

2
★★★★★

I just finished writing reviews for these guys on some other sites and just couldn't contain my gratitude for the great job they did at my house the other day, so here i am with one more rave...

My house had been a little neglected (kind of like the cat...) for some time and i needed help. Nick and Nick from Prolux came to the rescue.

Their attention to detail was fabulous and the bottom line is that my house was truly clean when they were done. Not just superficial, like most cleaning services do.

It's that simple. If you need help with cleaning - this is the company you should hire!

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