Northeasten, Inc.

★★★★★
  • 32 Karen St

    West Babylon, NY 11704

    Map & Directions
  • 631-380-3039

Home & Garden

Home & Garden
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4.6 10
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Eddie McKeown of Northeastern Inc. installed a furnace on 11/17/10. His contract stated he would install a 92,000 BTU furnace. He installed an 88,000 BTU without telling me. I only realized it when I looked up the model number and serial number. He inspected my existing system and ductwork and stated on his contract that my price would include the hook-up to said existing ductwork. Instead, he called in a sheet metal guy to do ductwork that I never authorized. Then, they insisted I pay them $500. I was not home when this work was done, so I do not know if I really needed this "extra" work. Eddie also stated on my contract that he was providing me with a permanent, washable filter for the furnace. Even though I paid him, he has still not given me this filter. I would NOT recommend Northeastern Inc. to anyone. Doing business with this company has taught me that what seems like a good price does not mean you are getting a good value. Northeastern Inc. contacted me through Service Magic. Northeastern Inc. is no longer a member of ServiceMagic's network of prescreened, top-rated pros, per their website. I have also filed complaints against Northeastern Inc. with the Better Business Bureau and the Suffolk County Dept. of Consumer Affairs. **Consumers should always check with their local Consumer Affairs to be sure a company is licensed.**

1
★☆☆☆☆

Eddie McKeown of Northeastern Inc. installed a furnace on 11/17/10. His contract stated he would install a 92,000 BTU furnace. He installed an 88,000 BTU without telling me. I only realized it when I looked up the model number and serial number. He inspected my existing system and ductwork and stated on his contract that my price would include the hook-up to said existing ductwork. Instead, he called in a sheet metal guy to do ductwork that I never authorized. Then, they insisted I pay them $500. I was not home when this work was done, so I do not know if I really needed this "extra" work. Eddie also stated on my contract that he was providing me with a permanent, washable filter for the furnace. Even though I paid him, he has still not given me this filter. I would NOT recommend Northeastern Inc. to anyone. Doing business with this company has taught me that what seems like a good price does not mean you are getting a good value. Northeastern Inc. contacted me through Service Magic. Northeastern Inc. is no longer a member of ServiceMagic's network of prescreened, top-rated pros, per their website. I have also filed complaints against Northeastern Inc. with the Better Business Bureau and the Suffolk County Dept. of Consumer Affairs. **Consumers should always check with their local Consumer Affairs to be sure a company is licensed.**

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its was a pleasure doing work for you and i hope that i can be of help to you in the future thanks again for the lunch and i hope you stay nice and warm now

5
★★★★★

its was a pleasure doing work for you and i hope that i can be of help to you in the future thanks again for the lunch and i hope you stay nice and warm now

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Ed is honest and direct in outlining the service contract benefits and repairs covered in the contract.
I am satisfied with his services description and response time on weekends and holidays. I have recommended Ed to my friends who are looking for a reputable Air Condition/Heating repair company.

2
★★★★★

Ed is honest and direct in outlining the service contract benefits and repairs covered in the contract.
I am satisfied with his services description and response time on weekends and holidays. I have recommended Ed to my friends who are looking for a reputable Air Condition/Heating repair company.

on Service Magic

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Eddie when out of his way to help us to get our house cooled down for our daughters wedding with out him we would of melted in the heat and not been able to take photos at our house. By the way the house that he cooled down in Three days is 10000. sq ft.. Highly recommended.

2
★★★★★

Eddie when out of his way to help us to get our house cooled down for our daughters wedding with out him we would of melted in the heat and not been able to take photos at our house. By the way the house that he cooled down in Three days is 10000. sq ft.. Highly recommended.

on Service Magic

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I would recommend Ed at Northeastern to anyone. He did a great job installing my central a/c, at a great price.

2
★★★★★

I would recommend Ed at Northeastern to anyone. He did a great job installing my central a/c, at a great price.

on Service Magic

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we repaired it with one of your guys northestern ,eduard,he fixed it,thanks

2
★★★★★

we repaired it with one of your guys northestern ,eduard,he fixed it,thanks

on Service Magic

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We called Sears and they told us someone would be out between 1-4pm today 7/10/10. They called and told us that they had to cancel because of the rain. We used service magic once before and we looked up Northeasten, inc. Eddie called us back within 2 mins of inputing our information. He said he would be here within the hour and he showed up within 20mins. Our Air conditioning unit was up and running in 10mins. Eddie was the friendliest repairman we have dealt with and would recommend him to anyone.

2
★★★★★

We called Sears and they told us someone would be out between 1-4pm today 7/10/10. They called and told us that they had to cancel because of the rain. We used service magic once before and we looked up Northeasten, inc. Eddie called us back within 2 mins of inputing our information. He said he would be here within the hour and he showed up within 20mins. Our Air conditioning unit was up and running in 10mins. Eddie was the friendliest repairman we have dealt with and would recommend him to anyone.

on Service Magic

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They presented the best, lowest cost solution in response to a broken R2 A/C unit. They came back to balance our system at no extra cost. They have shown a high level of knowledge of the business and strong attention to customer service. We would highly recommend them.

2
★★★★★

They presented the best, lowest cost solution in response to a broken R2 A/C unit. They came back to balance our system at no extra cost. They have shown a high level of knowledge of the business and strong attention to customer service. We would highly recommend them.

on Service Magic

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Technician was friendly,responsive and willing to work around my hours.

2
★★★★★

Technician was friendly,responsive and willing to work around my hours.

on Service Magic

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Northeastern was prompt in calling me after usual working hours and came right over first thing in the morning. They were very thorough in their work and were very neat in their work. I had my condensor unit replaced the same day and very understanding about my need for the immediate replacement as for i was having a large family party that evening. I would recommend them to anyone.

2
★★★★★

Northeastern was prompt in calling me after usual working hours and came right over first thing in the morning. They were very thorough in their work and were very neat in their work. I had my condensor unit replaced the same day and very understanding about my need for the immediate replacement as for i was having a large family party that evening. I would recommend them to anyone.

on Service Magic

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