Madonna's Home Services

★★★☆☆
  • 9112 Beachway Ln

    Springfield, VA 22153

    Map & Directions
  • 866-307-5773

About Madonna's Home Services

Categories
  • House Cleaning
Hours
Monday: 08:00 AM - 10:00 PM
Tuesday: 08:00 AM - 10:00 PM
Wednesday: 08:00 AM - 10:00 PM
Thursday: 08:00 AM - 10:00 PM
Friday: 08:00 AM - 10:00 PM
Saturday: 08:00 AM - 10:00 PM
Sunday: 08:00 AM - 10:00 PM

Personal Services

Personal Services
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Contacted Sam to schedule cleaning after purchasing deals for deals coupon. Confirmed appointment via email with response from Sam stating that the appointment is indeed confirm. NO SHOW for scheduled date and time and no follow-up call. Sent email to Sam stating that no one showed for confirmed appt. no response. DO NOT USE THIS COMPANY.

1
★☆☆☆☆

Contacted Sam to schedule cleaning after purchasing deals for deals coupon. Confirmed appointment via email with response from Sam stating that the appointment is indeed confirm. NO SHOW for scheduled date and time and no follow-up call. Sent email to Sam stating that no one showed for confirmed appt. no response. DO NOT USE THIS COMPANY.

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I purchased a voucher to use Madonna's Home Services (which are to be from here on as Madonna's BS Services or MBSS) through http://Dealfind.com. The voucher entitled me to 2 or 4 hours of cleaning services. This was my first time using a cleaning service. Like most people I have a busy schedule so I wanted to see if professional cleaners were actually worth the money.

I called to schedule an appinrmemnt. The owner of the company, Sam Said appeared sane during the phone conversation. But little did I know. He agreed to send out cleaners on Saturday, August 27 at Noon. I called the day before the appointment to confirm that even though we were expecting a hurricane his company would still be coming out. He assured me that they would. So I cancelled my regulary scheduled volunteer work that I do on Saturday mornings in order to be prepare my place and be available for cleaners that not only did not call but did not show.

After waiting an hour I called and left messages on this bizarro company's voicemail inquiring as to what was going on. I heard nothing. I finally wrote an email to http://Dealfind.com requesting a refund. I cc-ed Mr. Said. He finally responds with this:

"Jennifer

I apologize but our phone systems were shut down this morning and we had to shut down as the storm has caused enough distress to our employees that those that did come in were sent home.

I know it is not convenient but this is unusual circumstances and we would like to service you on Monday and offer a secondary service for free as well.

Sam Said
Madonna's Home Services"

Although I was by this point suspicious and fed up with this bizarre and unprofessional excuse I decided to take Mr. Said on his offer and scheduled another appointment for today (Tuesday August, 30th) at 6pm.

I called Mr. Said to confirm he'd be sending cleaners out today at 6pm. Once again he assured me he would. So I left work early be there to meet the cleaners on time. I waited. And I waited. Then I was forced to send this email to http://Dealfind.com's costumer service:

"As I type this that sorry excuse for a company, Madonna's BS Services, has once again stood me up. No call, no nothing.
Even though I spoke with Mr. Said earlier today to confirm! I didn't know we were having another hurricane! SMDH

I had to leave work early to get here on time and I'm still waiting on these people.

This is my first time buying a voucher from http://Dealfind.com. In the future please be more careful about what companies you represent. If they have no credibility then neither will you.

This is my first time trying a cleaning service and instead of being a relaxing experience it's been beyond stressful! Even more stressful than dealing with an earthquake AND Hurricane Irene! LOL"

So that's my story! And anyone who gives this business a positive review I challenge to prove they are not a relative!

This company is a crock and the owner Sam Said is a kook!

1
★☆☆☆☆

I purchased a voucher to use Madonna's Home Services (which are to be from here on as Madonna's BS Services or MBSS) through http://Dealfind.com. The voucher entitled me to 2 or 4 hours of cleaning services. This was my first time using a cleaning service. Like most people I have a busy schedule so I wanted to see if professional cleaners were actually worth the money.

I called to schedule an appinrmemnt. The owner of the company, Sam Said appeared sane during the phone conversation. But little did I know. He agreed to send out cleaners on Saturday, August 27 at Noon. I called the day before the appointment to confirm that even though we were expecting a hurricane his company would still be coming out. He assured me that they would. So I cancelled my regulary scheduled volunteer work that I do on Saturday mornings in order to be prepare my place and be available for cleaners that not only did not call but did not show.

After waiting an hour I called and left messages on this bizarro company's voicemail inquiring as to what was going on. I heard nothing. I finally wrote an email to http://Dealfind.com requesting a refund. I cc-ed Mr. Said. He finally responds with this:

"Jennifer

I apologize but our phone systems were shut down this morning and we had to shut down as the storm has caused enough distress to our employees that those that did come in were sent home.

I know it is not convenient but this is unusual circumstances and we would like to service you on Monday and offer a secondary service for free as well.

Sam Said
Madonna's Home Services"

Although I was by this point suspicious and fed up with this bizarre and unprofessional excuse I decided to take Mr. Said on his offer and scheduled another appointment for today (Tuesday August, 30th) at 6pm.

I called Mr. Said to confirm he'd be sending cleaners out today at 6pm. Once again he assured me he would. So I left work early be there to meet the cleaners on time. I waited. And I waited. Then I was forced to send this email to http://Dealfind.com's costumer service:

"As I type this that sorry excuse for a company, Madonna's BS Services, has once again stood me up. No call, no nothing.
Even though I spoke with Mr. Said earlier today to confirm! I didn't know we were having another hurricane! SMDH

I had to leave work early to get here on time and I'm still waiting on these people.

This is my first time buying a voucher from http://Dealfind.com. In the future please be more careful about what companies you represent. If they have no credibility then neither will you.

This is my first time trying a cleaning service and instead of being a relaxing experience it's been beyond stressful! Even more stressful than dealing with an earthquake AND Hurricane Irene! LOL"

So that's my story! And anyone who gives this business a positive review I challenge to prove they are not a relative!

This company is a crock and the owner Sam Said is a kook!

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Be careful The Owner Sam Said Is a snake in the Grass and a Liar he is not a man of his words and he makes promise for jobs he can not complete...He will lie to you in your face and always has an excuse why something can't be done...He will never get a dime of my money until he learns the importance of being a man of his words!! Don't commit to write a Check your ass can't cash SAM!!

1
★☆☆☆☆

Be careful The Owner Sam Said Is a snake in the Grass and a Liar he is not a man of his words and he makes promise for jobs he can not complete...He will lie to you in your face and always has an excuse why something can't be done...He will never get a dime of my money until he learns the importance of being a man of his words!! Don't commit to write a Check your ass can't cash SAM!!

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1 out of 1 people found this review helpful.

.

I hired them to do a move out cleaning. They knew what to do and got to it as soon as they arrived. I first thought that 4 people was overkill but when they finished quickly and kept their flat rate price I had no reason to complain. A great value, as the place ended up cleaner than when I bought it. I will likely use them in our new place once we get settled

5
★★★★★

I hired them to do a move out cleaning. They knew what to do and got to it as soon as they arrived. I first thought that 4 people was overkill but when they finished quickly and kept their flat rate price I had no reason to complain. A great value, as the place ended up cleaner than when I bought it. I will likely use them in our new place once we get settled

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0 out of 1 people found this review helpful.

.

I cannot say enough. For the second time now Madonna's took care of my last minute cleaning at a moments notice. The ladies were fast and very thorough. I will definitely hire them again.

5
★★★★★

I cannot say enough. For the second time now Madonna's took care of my last minute cleaning at a moments notice. The ladies were fast and very thorough. I will definitely hire them again.

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0 out of 1 people found this review helpful.

Message from Madonna's Home Services

You will not get a better service, completely guaranteed. I have designed my company around my customers needs and recognize the issues with the cleaning and moving business, and my goal is to fix those issues for everyone.

More about Madonna's Home Services

Cleaning services including one time, recurring, move out and carpet cleaning Moving services including everything from staging and cleaning to packing, loading unpacking, and final cleaning.

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