Royalty Relocations

★★☆☆☆
  • 2100 W Littleton Blvd

    Littleton, CO 80120

    Map & Directions
  • 866-428-8081

About Royalty Relocations

Categories
  • Moving Companies
Details
  • Local Movers

Transportation & Storage

Transportation & Storage
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Three of the 4 guys were great, one had obviously had too much to drink the night before. The truck was supposed to be following us to the new place but had to stop to get some stomach medicine for one of the guys and didn't show up for almost an hour. They ended up overcharging me $95.00 which I was told over and over that they were crediting to my card - they never did, fortunately I had documentation and my credit card company issued the credit. Also I sent in a claim for a few damaged items in July, nothing big, just a few scratches. Here it is October and I still haven't heard anything! My move was not cheap - $700, plus another $150 in tips, and we provided soda, water and lunch! Like I mentioned the guys were good (at least 3 of the 4) but make sure you get everything in writing as their follow up and customer service is terrible!!

1
★★☆☆☆

Three of the 4 guys were great, one had obviously had too much to drink the night before. The truck was supposed to be following us to the new place but had to stop to get some stomach medicine for one of the guys and didn't show up for almost an hour. They ended up overcharging me $95.00 which I was told over and over that they were crediting to my card - they never did, fortunately I had documentation and my credit card company issued the credit. Also I sent in a claim for a few damaged items in July, nothing big, just a few scratches. Here it is October and I still haven't heard anything! My move was not cheap - $700, plus another $150 in tips, and we provided soda, water and lunch! Like I mentioned the guys were good (at least 3 of the 4) but make sure you get everything in writing as their follow up and customer service is terrible!!

.

Do not use royalty relocations unless you want to have an aggravating experience. The truck and movers were 5 and a half hours late from my scheduled time and instead of apologizing both the owner and the drivers somehow made it my fault because I was upset. There is no excuse for poor customer service. They are awful in the way they treat people and my moving day ended up being a nightmare. Spend your money elsewhere or you will regret it, I promise!

0
★☆☆☆☆

Do not use royalty relocations unless you want to have an aggravating experience. The truck and movers were 5 and a half hours late from my scheduled time and instead of apologizing both the owner and the drivers somehow made it my fault because I was upset. There is no excuse for poor customer service. They are awful in the way they treat people and my moving day ended up being a nightmare. Spend your money elsewhere or you will regret it, I promise!

 

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