Exquisite Cleaning Services, LLC

★★★☆☆
  • 133 W Market St

    Indianapolis, IN 46204

    Map & Directions
  • 866-668-5570

About Exquisite Cleaning Services, LLC

Categories
  • House Cleaning
Details
  • Maid & Butler Service

Personal Services

Personal Services
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Indy Cleaning Pros

P.O. Box 33853 Indianapolis, IN

2.9375 16
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I "worked/trained" with Exquisite Cleaning Services for 2 days and worked with a very knowledgeable staff member. Unfortunately this woman and her supervisor were the only staff cleaning homes. I later learned that staff was dwindling daily because people were not being paid. I was not paid and my phone calls and emails were not returned.

Before I started working there I checked them out with the Better Business Bureau and found no complaints or any comments actually.Please do not use this service nor work for this company. Sad part is I found the employment listing on careerconnect.com. The state should better screen these so called employers.

1
★☆☆☆☆

I "worked/trained" with Exquisite Cleaning Services for 2 days and worked with a very knowledgeable staff member. Unfortunately this woman and her supervisor were the only staff cleaning homes. I later learned that staff was dwindling daily because people were not being paid. I was not paid and my phone calls and emails were not returned.

Before I started working there I checked them out with the Better Business Bureau and found no complaints or any comments actually.Please do not use this service nor work for this company. Sad part is I found the employment listing on careerconnect.com. The state should better screen these so called employers.

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My wife bought 3 of these Groupons. They showed up once, and they were late that day. Want return our calls and Groupon has done nothing about it. I am gonna contact the BBB on both companies.

1
★☆☆☆☆

My wife bought 3 of these Groupons. They showed up once, and they were late that day. Want return our calls and Groupon has done nothing about it. I am gonna contact the BBB on both companies.

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I too purchased the Groupon. It did take FOREVER for someone to return my calls as well. As stated below, the gentleman said he was playing "phone tag" with me too. The gentleman did offer my 2 additional free hours of cleaning for a total of 4. The crew that showed up at my house did an AWESOME job but I only used 2 of my 4 hours. I have now been calling since JANUARY 2011 to schedule my other 2 hours and NO ONE RETURNS MY CALLS! I call at least once a week. I get no one but an answering machince. They lost my business! They are NOT PROFESSIONAL at all!

2
★★☆☆☆

I too purchased the Groupon. It did take FOREVER for someone to return my calls as well. As stated below, the gentleman said he was playing "phone tag" with me too. The gentleman did offer my 2 additional free hours of cleaning for a total of 4. The crew that showed up at my house did an AWESOME job but I only used 2 of my 4 hours. I have now been calling since JANUARY 2011 to schedule my other 2 hours and NO ONE RETURNS MY CALLS! I call at least once a week. I get no one but an answering machince. They lost my business! They are NOT PROFESSIONAL at all!

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I purchased a $55 voucher for 2.5 of deep cleaning services back in December. I purposely waited until after the holidays to use it. I called for a week straight starting 2/11 and left a total of 6 messages, asking a manager to return my calls on the last two messages and no response. You can't get a human being except their answering service, and they can't do anything. What a racket, and poor way to run a business. The only up side to this was that I called Living Social & they were quick to respond & offered me a refund immediately.

1
★☆☆☆☆

I purchased a $55 voucher for 2.5 of deep cleaning services back in December. I purposely waited until after the holidays to use it. I called for a week straight starting 2/11 and left a total of 6 messages, asking a manager to return my calls on the last two messages and no response. You can't get a human being except their answering service, and they can't do anything. What a racket, and poor way to run a business. The only up side to this was that I called Living Social & they were quick to respond & offered me a refund immediately.

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We have been stood up twice by Exquisite Cleaning. We have a groupon for 2 hours of housecleaning. We scheduled the cleaning in December. No show, no call. We complained (they will NOT call back). We then reported the company to Angie's List. Magically, we got a call from Jonathon Lewis, who said that if we would reschedule, he would not only ensure we would get the service, he would give us another 2 hours free. The first opening in their schedule was Jan 7th so we took that. As with the previous appointment, they called to confirm the appointment and get directions, but again they didn't show and didn't call. This is a completely unreliable company. Do NOT use their services.

1
★☆☆☆☆

We have been stood up twice by Exquisite Cleaning. We have a groupon for 2 hours of housecleaning. We scheduled the cleaning in December. No show, no call. We complained (they will NOT call back). We then reported the company to Angie's List. Magically, we got a call from Jonathon Lewis, who said that if we would reschedule, he would not only ensure we would get the service, he would give us another 2 hours free. The first opening in their schedule was Jan 7th so we took that. As with the previous appointment, they called to confirm the appointment and get directions, but again they didn't show and didn't call. This is a completely unreliable company. Do NOT use their services.

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1 out of 1 people found this review helpful.

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I bought the Groupon certificate for this service. Wow!!! never again! I started calling in December to get a time scheduled. I called 4 times and left messages with the answering service to make an appointment. Finally the last time I threatened to call groupon if they didn't call me back. The man that called stated he had been playing phone tag with me. I had not missed a call on my phone. We finally set up an appt for a month later. 2 days before the appointment, I called to confirm. Left a message, no one called back. I called twice the day of the appt, still no call back. Finally, 20 minutes after the scheduled time, and no cleaning crew I called back and told the answering service. Still, no call and no crew. Very undependable company. Would not deal with them again.

1
★☆☆☆☆

I bought the Groupon certificate for this service. Wow!!! never again! I started calling in December to get a time scheduled. I called 4 times and left messages with the answering service to make an appointment. Finally the last time I threatened to call groupon if they didn't call me back. The man that called stated he had been playing phone tag with me. I had not missed a call on my phone. We finally set up an appt for a month later. 2 days before the appointment, I called to confirm. Left a message, no one called back. I called twice the day of the appt, still no call back. Finally, 20 minutes after the scheduled time, and no cleaning crew I called back and told the answering service. Still, no call and no crew. Very undependable company. Would not deal with them again.

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I bought the coupon deal. Two women, one who spoke very limited English and the other that seemed to speak none showed up. They did a horrible job. Even asked if I wanted my kitchen floor washed. Are you kidding me? No dusting my bedroom furniture. I have a 3 bedroom home and I told them they didn't need to bother with two of them or the laundry room. Terrible!

1
★☆☆☆☆

I bought the coupon deal. Two women, one who spoke very limited English and the other that seemed to speak none showed up. They did a horrible job. Even asked if I wanted my kitchen floor washed. Are you kidding me? No dusting my bedroom furniture. I have a 3 bedroom home and I told them they didn't need to bother with two of them or the laundry room. Terrible!

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I am a bachelor so you know I don't do a very good job dusting lol. I paid for the half-off special and it was the best deal. I had my apt deep-cleaned and they did an awesome job. Thanks Exquisite.

3
★★★☆☆

I am a bachelor so you know I don't do a very good job dusting lol. I paid for the half-off special and it was the best deal. I had my apt deep-cleaned and they did an awesome job. Thanks Exquisite.

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I would like to recommend Exquisite Cleaning Services to any one that likes to have a clean home. I paid extra to have my baseboards done and my home looks totally new! I really appreciate that this company hires dependable, on-time workers.

5
★★★★★

I would like to recommend Exquisite Cleaning Services to any one that likes to have a clean home. I paid extra to have my baseboards done and my home looks totally new! I really appreciate that this company hires dependable, on-time workers.

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We have 3 kids, 4 dogs, and a cat and after Exquisite came through, you couldn't tell :) They did a great job cleaning our bathrooms, kitchen, baseboards, and did an exceptional job on our carpets. I strongly endorse this company not only for the work these women put in, but also because it was extremely affordable.

5
★★★★★

We have 3 kids, 4 dogs, and a cat and after Exquisite came through, you couldn't tell :) They did a great job cleaning our bathrooms, kitchen, baseboards, and did an exceptional job on our carpets. I strongly endorse this company not only for the work these women put in, but also because it was extremely affordable.

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We had an emergency situation over the weekend and Exquisite was there to service our cleaning needs. They didn't hesitate to make an appointment with such short notice and they really did an exceptional job. I recommend that if you have a cleaning emergency Exquisite Cleaning Services be the people that you call.

4
★★★★☆

We had an emergency situation over the weekend and Exquisite was there to service our cleaning needs. They didn't hesitate to make an appointment with such short notice and they really did an exceptional job. I recommend that if you have a cleaning emergency Exquisite Cleaning Services be the people that you call.

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For once we have found a cleaning service that we highly recommend. Not only were our cleaners on time, they did an excellent job. We have since signed on for reoccuring service and have had no problems. It's a reasonably priced service that meets our cleaning needs to the fullest.

4
★★★★☆

For once we have found a cleaning service that we highly recommend. Not only were our cleaners on time, they did an excellent job. We have since signed on for reoccuring service and have had no problems. It's a reasonably priced service that meets our cleaning needs to the fullest.

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Thank you Exquisite Cleaners for the wonderful work you ladies have done! I am very impressed at the difference a deep-clean made on our home. We will definitely be signing up for re-occuring service because of the low rates that you have quoted us.

5
★★★★★

Thank you Exquisite Cleaners for the wonderful work you ladies have done! I am very impressed at the difference a deep-clean made on our home. We will definitely be signing up for re-occuring service because of the low rates that you have quoted us.

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We have nothing but great things to say about Exquisite and the workers that came to clean our home. It was a total home make-over. They did a really wonderful job and really took the time to deep-clean areas that we haven't touched in years!

4
★★★★☆

We have nothing but great things to say about Exquisite and the workers that came to clean our home. It was a total home make-over. They did a really wonderful job and really took the time to deep-clean areas that we haven't touched in years!

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It took me several times to find a good cleaning service that actually knows how to clean. The service that I received from this company has by far exceeded by expectations. I would definitely refer anyone who is seeking cleaning to this company.

4
★★★★☆

It took me several times to find a good cleaning service that actually knows how to clean. The service that I received from this company has by far exceeded by expectations. I would definitely refer anyone who is seeking cleaning to this company.

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We had our home deep cleaned on 8/13/10, and were very pleased with the results! The staff was easy to work with, very pleasant and professional. We would love to have this service on a regular basis.

5
★★★★★

We had our home deep cleaned on 8/13/10, and were very pleased with the results! The staff was easy to work with, very pleasant and professional. We would love to have this service on a regular basis.

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