Southern Water Purification

★★★☆☆
  • 200 S Regional Rd # 100

    Greensboro, NC 27409

    Map & Directions
  • 336-553-0779

About Southern Water Purification

Categories
  • Business Services

Business Services

Business Services
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I am the new owner of Southern Water as of 2013. I can assure anyone and everyone that customer service is #1 in our business practices. I stand behind the products that we sell 100% and the salesmen that sell them. We have had new phone systems put in with new numbers. We have contacted EACH and EVERY ONE of our past clients to relay our new phone number. I take immediate offense to someone that is willing to go on the internet to paint a picture of a company trying to run an honest and trustworthy business full of integrity. If there were any issues with any of our equipment, we have handled it expeditiously and fairly. I can guarantee complete satisfaction with Southern Water Purification. Anyone can write whatever they want on the internet. Please check our "B" rating with the BBB. They just will not give that rating if we are not servicing our accounts. Negative reviews aren't always truthful. Please collect ALL information before making decisions. Thank you.

5
★★★★★

I am the new owner of Southern Water as of 2013. I can assure anyone and everyone that customer service is #1 in our business practices. I stand behind the products that we sell 100% and the salesmen that sell them. We have had new phone systems put in with new numbers. We have contacted EACH and EVERY ONE of our past clients to relay our new phone number. I take immediate offense to someone that is willing to go on the internet to paint a picture of a company trying to run an honest and trustworthy business full of integrity. If there were any issues with any of our equipment, we have handled it expeditiously and fairly. I can guarantee complete satisfaction with Southern Water Purification. Anyone can write whatever they want on the internet. Please check our "B" rating with the BBB. They just will not give that rating if we are not servicing our accounts. Negative reviews aren't always truthful. Please collect ALL information before making decisions. Thank you.

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This is the worst company we have ever dealt with in our 36 years of marriage. The sales rep and service coordinator both talked a big and great talk. We refused at first and an account rep came to our house and dropped the price so we agreed. We were told we would receive our soaps package within one week and it was closer to 3 weeks. My husband has called the rep 3 times and left his phone number and as of today, noone has returned his call. Any reputable, genuine company would care about their customers enough to at least contact them after installing their products to see if they are satisfied, any problems, etc. We will spread the word to all of our friends and neighbors and anyone we can to definitely not do business with Southern Water Purification. We were assured our electric bill would come down and it has only gotten higher!! Do not do business with this company!!

1
★☆☆☆☆

This is the worst company we have ever dealt with in our 36 years of marriage. The sales rep and service coordinator both talked a big and great talk. We refused at first and an account rep came to our house and dropped the price so we agreed. We were told we would receive our soaps package within one week and it was closer to 3 weeks. My husband has called the rep 3 times and left his phone number and as of today, noone has returned his call. Any reputable, genuine company would care about their customers enough to at least contact them after installing their products to see if they are satisfied, any problems, etc. We will spread the word to all of our friends and neighbors and anyone we can to definitely not do business with Southern Water Purification. We were assured our electric bill would come down and it has only gotten higher!! Do not do business with this company!!

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The negative comments on this site are from disgruntled ex-employees who were terminated from our marketing department. Please be aware that anyone and I say ANYONE can post what ever they like on these sites... Does not make it true! God Bless....

5
★★★★★

The negative comments on this site are from disgruntled ex-employees who were terminated from our marketing department. Please be aware that anyone and I say ANYONE can post what ever they like on these sites... Does not make it true! God Bless....

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I have to totally agree with the last post. The complaint is true check out the BBB. I have had similar problems as well, left messages no return call, I have went as far as to go to the place of business and no one is everythere, doors are locked. I wasnt aware of the permit and inspection but glad I no now. The salesperson did take up alot of our time and made lots of promise as well and we still havent received our gift card and the products are disgusting and they discolored my floors as well. The equipment we have isnt anything like the salesman demonstrated and as far as contacting someone for help is impossible. Poor customer service, poor quality of products and a piece of crap softner. My advice is TO NEVER DO BUSINESS WITH SOUTHERN WATER.

1
★☆☆☆☆

I have to totally agree with the last post. The complaint is true check out the BBB. I have had similar problems as well, left messages no return call, I have went as far as to go to the place of business and no one is everythere, doors are locked. I wasnt aware of the permit and inspection but glad I no now. The salesperson did take up alot of our time and made lots of promise as well and we still havent received our gift card and the products are disgusting and they discolored my floors as well. The equipment we have isnt anything like the salesman demonstrated and as far as contacting someone for help is impossible. Poor customer service, poor quality of products and a piece of crap softner. My advice is TO NEVER DO BUSINESS WITH SOUTHERN WATER.

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