Serenity Landscapes

★★★☆☆
  • 791 SE 202nd Ave

    Portland, OR 97233

    Map & Directions
  • 503-252-1532

About Serenity Landscapes

Hours
8:00 AM - 5:00 PM Mon - Fri
3.0 2
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Hi, my name is Stan Bigney and as of January 2010, I am the new owner of Serenity Landscapes. We are working hard to provide excellent service and a quality product for our customers. I realize that there were some problems with responsiveness in the past, but I assure you that we are committed to our customers and we will strive to keep you satisfied.

2
★★★★★

Hi, my name is Stan Bigney and as of January 2010, I am the new owner of Serenity Landscapes. We are working hard to provide excellent service and a quality product for our customers. I realize that there were some problems with responsiveness in the past, but I assure you that we are committed to our customers and we will strive to keep you satisfied.

Pros: Quality - Integrity - Commitment

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We are looking to have our backyard landscaped and called Serenity to come do a bid. We set a time for 1:30pm on a Thursday. He (Chris) still wasn't there by 2, without any explaining phone call, so we called him to see what happened. He said he was still 15 minutes away and was late because of traffic(at this time of the day?) We had to run out the door and rescheduled for the following day at 10:30. He arrived at 10:45 the next day and did a walk through (we did not mention anything at all about him being late then or the day before because we really didn't care too much and are pretty easy going ourselves). He seemed knowledgeable enough, nice, and to have liked our requests and what he would be working with.
He said he would mail the bid, along with some suggestions and ideas he had, at the beginning of the next week. 7 days go by, 10 days go by, with nothing in the mail. I call him on a Tuesday (10 days later) and ask where our bid went. He said he thought he mailed it the day before (no apologies or explanations). It has now been 3 weeks and still nothing in the mail. We of course don't have any desire to use them any more, but wonder how they make any money with the amount of substance they are apparently smoking:)

0
★☆☆☆☆

We are looking to have our backyard landscaped and called Serenity to come do a bid. We set a time for 1:30pm on a Thursday. He (Chris) still wasn't there by 2, without any explaining phone call, so we called him to see what happened. He said he was still 15 minutes away and was late because of traffic(at this time of the day?) We had to run out the door and rescheduled for the following day at 10:30. He arrived at 10:45 the next day and did a walk through (we did not mention anything at all about him being late then or the day before because we really didn't care too much and are pretty easy going ourselves). He seemed knowledgeable enough, nice, and to have liked our requests and what he would be working with.
He said he would mail the bid, along with some suggestions and ideas he had, at the beginning of the next week. 7 days go by, 10 days go by, with nothing in the mail. I call him on a Tuesday (10 days later) and ask where our bid went. He said he thought he mailed it the day before (no apologies or explanations). It has now been 3 weeks and still nothing in the mail. We of course don't have any desire to use them any more, but wonder how they make any money with the amount of substance they are apparently smoking:)

Message from Serenity Landscapes

Serenity Landscapes has been providing excellent landscaping and maintenance services to the greater Portland area since 1989. We serve both the residential and commercial markets.

More about Serenity Landscapes

We provide lawn care and maintenance services as well as retaining walls, patios, sod, and water features.

 

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