The Cleaning Authority - Raleigh-Durham

★★★☆☆
  • 400 Dominion Dr 107

    Morrisville, NC 27560

    Map & Directions
  • 919-666-3830

About The Cleaning Authority - Raleigh-Durham

Hours
Mon-Fri 8am-5pm

Personal Services

Personal Services
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I have been more or less happy with the work the ladies have done, minus a couple plants knocked over. I think they are expected to work very quickly. \r
However, Sunday night we came home after being away for 5 days and found that they

3
★★★★★

I have been more or less happy with the work the ladies have done, minus a couple plants knocked over. I think they are expected to work very quickly. \r
However, Sunday night we came home after being away for 5 days and found that they

.

I changed to the Cleaning Authority several years ago with the understanding that they charge more, but deliver better service. My husband and I have been very disappointed in the service. The 'hand wiped' means a feather duster and if something is not removed with the duster, there is no effort made to clean with soap and water. After repeated issues with our team, we finally decided to locate another service.

0
★☆☆☆☆

I changed to the Cleaning Authority several years ago with the understanding that they charge more, but deliver better service. My husband and I have been very disappointed in the service. The 'hand wiped' means a feather duster and if something is not removed with the duster, there is no effort made to clean with soap and water. After repeated issues with our team, we finally decided to locate another service.

.

I changed to the cleaning authority because they guearantee your satisfaction based on a checklist they use. They also say they will do deep cleaning on a rotation so that every 4th cleaning, your entire house has been detailed.
More than half of my cleans were not serviced according to the checklist. Each time I contacted the owner to let him know what was missed on the checklist, he got very defensive, and was not at all on the customers side making me feel like I should not expect the check list to be done. The customer is definately not always right with this company!

1
★★☆☆☆

I changed to the cleaning authority because they guearantee your satisfaction based on a checklist they use. They also say they will do deep cleaning on a rotation so that every 4th cleaning, your entire house has been detailed.
More than half of my cleans were not serviced according to the checklist. Each time I contacted the owner to let him know what was missed on the checklist, he got very defensive, and was not at all on the customers side making me feel like I should not expect the check list to be done. The customer is definately not always right with this company!

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