Sandy Springs Toyota Service Dept

★★★★☆
State of the Art Service Dept for all makes and models
33.9323 -84.38
Map and Directions to Sandy Springs Toyota

888-562-0947

6475 Roswell Rd NE

Atlanta, GA

30328

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This review pertains to the service department exclusively.

My Corolla was recalled last fall. I contacted the service department and an employee by the name of Kim assured me the part was in stock and he could fix my car that day. I took the car in, reminded Kim of what I needed and waited in the lobby for about 2 hours. After that time lapsed, Kim informed me that I needed $800 worth of work on my car. I stated that I could not afford that at this time and was only interested in the recall. He stated that I owed $50 for a diagnostic test. I conveyed my confusion, as I was only there for the free recall. He then told me that they did not even have the recalled part. I was stunned considering I had been so clear regarding my needs. He insisted I pay the $50 and when I calmly questioned this he handed my paperwork to someone else and said "here, deal with her." I ended up having to speak with the head manager. The manager was the only redeeming part of the whole experience. He did empathize with me and waive the diagnostic fee. I just want to post this to prevent anyone else from having such a trying experience. I would advise you to avoid working with Kim if possible.

1
★☆☆☆☆

This review pertains to the service department exclusively.

My Corolla was recalled last fall. I contacted the service department and an employee by the name of Kim assured me the part was in stock and he could fix my car that day. I took the car in, reminded Kim of what I needed and waited in the lobby for about 2 hours. After that time lapsed, Kim informed me that I needed $800 worth of work on my car. I stated that I could not afford that at this time and was only interested in the recall. He stated that I owed $50 for a diagnostic test. I conveyed my confusion, as I was only there for the free recall. He then told me that they did not even have the recalled part. I was stunned considering I had been so clear regarding my needs. He insisted I pay the $50 and when I calmly questioned this he handed my paperwork to someone else and said "here, deal with her." I ended up having to speak with the head manager. The manager was the only redeeming part of the whole experience. He did empathize with me and waive the diagnostic fee. I just want to post this to prevent anyone else from having such a trying experience. I would advise you to avoid working with Kim if possible.

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I visited Sandy Springs Toyota and worked with Nate Richard to help me out with a Mercedes that was on the lot. Surprisingly he knew a lot about a car that was not a Toyota. Also you could not get him to stop smiling, so it was hard for me to leave. Great dealership and great people. Thanks Nate and Sandy Springs staff.

5
★★★★★

I visited Sandy Springs Toyota and worked with Nate Richard to help me out with a Mercedes that was on the lot. Surprisingly he knew a lot about a car that was not a Toyota. Also you could not get him to stop smiling, so it was hard for me to leave. Great dealership and great people. Thanks Nate and Sandy Springs staff.

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I went into the dealership and i met with a gentle name Fritz, he was very knowledgeable about the product, thanks to him and his knowledge of his competitors product i have decided to go with the Toyota Tundra...Fritz really paid attention to my needs.......

5
★★★★★

I went into the dealership and i met with a gentle name Fritz, he was very knowledgeable about the product, thanks to him and his knowledge of his competitors product i have decided to go with the Toyota Tundra...Fritz really paid attention to my needs.......

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Fritz was extremely helpful and courteous and did all he could to make a deal work for me. l would definately recommend him and the dealership to family and friends based upon his great proffessionalism. The dealership is lucky to have him and the other graceful staff including the Finance guys.

5
★★★★★

Fritz was extremely helpful and courteous and did all he could to make a deal work for me. l would definately recommend him and the dealership to family and friends based upon his great proffessionalism. The dealership is lucky to have him and the other graceful staff including the Finance guys.

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I am grateful to sandy springs toyota and especially the sales person Fritz. He took the time to make our buying experience as easy as possible. My wife is happy with the new 4runner and I am happy too. I recommend sandy springs toyota and in particular Fritz and his sales manager Burtell. They are the best!

5
★★★★★

I am grateful to sandy springs toyota and especially the sales person Fritz. He took the time to make our buying experience as easy as possible. My wife is happy with the new 4runner and I am happy too. I recommend sandy springs toyota and in particular Fritz and his sales manager Burtell. They are the best!

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First of all l had been disgusted by the Salesman l had called who were more interested in me just coming to the dealership without them giving me the information l needed about the 4-Runner l wanted to buy. Until l got to speak with Fritz @ Sandy Springs, not only did he give me all the info l needed, he never pressurized me at all and kept an easy pitch that naturally drew me to do business with him and Sandy Springs. Not only that but the finance guy Jerry was exceptionally. Gave me the best rate. Thanks guys.

5
★★★★★

First of all l had been disgusted by the Salesman l had called who were more interested in me just coming to the dealership without them giving me the information l needed about the 4-Runner l wanted to buy. Until l got to speak with Fritz @ Sandy Springs, not only did he give me all the info l needed, he never pressurized me at all and kept an easy pitch that naturally drew me to do business with him and Sandy Springs. Not only that but the finance guy Jerry was exceptionally. Gave me the best rate. Thanks guys.

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Sandy Springs Toyota gives a whole, new meaning to providing exceptional and compassionate customer service. TJ Cotton in Sales and Chris Kosa in Finance sold me my 5th car,a 2011 Camry, from this dealership. They understood my situation and made the deal possible. I drove from Alabama to deal only with Sandy Springs Toyota and two of the finest gentlemen on this earth. Thank you TJ & Chris! Thank you, thank you for exceptional customer service. V.Collier

5
★★★★★

Sandy Springs Toyota gives a whole, new meaning to providing exceptional and compassionate customer service. TJ Cotton in Sales and Chris Kosa in Finance sold me my 5th car,a 2011 Camry, from this dealership. They understood my situation and made the deal possible. I drove from Alabama to deal only with Sandy Springs Toyota and two of the finest gentlemen on this earth. Thank you TJ & Chris! Thank you, thank you for exceptional customer service. V.Collier

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i have bought 2 cars from sandy springs toyota and i have both cars serviced at dealer. i know the service manager, service writer, mechanic and the sales manager. i refer my friends to sandy springs toyota too!! keep up the good work guys!!!!

5
★★★★★

i have bought 2 cars from sandy springs toyota and i have both cars serviced at dealer. i know the service manager, service writer, mechanic and the sales manager. i refer my friends to sandy springs toyota too!! keep up the good work guys!!!!

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Latest reviews from Citysearch.

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This place is horrible! At one time it was a trust worthy place to get your vehicle serviced. Not anymore! Nicole, Kim and Andy Phillips, to name a few are some of the worst people in the automotive industry. I have already filed

6
★★★★★

This place is horrible! At one time it was a trust worthy place to get your vehicle serviced. Not anymore! Nicole, Kim and Andy Phillips, to name a few are some of the worst people in the automotive industry. I have already filed

.

This review pertains to the service department exclusively.

My Corolla was recalled last fall. I contacted the service department and an employee by the name of Kim assured me the part was in stock and he could fix my car that day. I took

6
★★★★★

This review pertains to the service department exclusively.

My Corolla was recalled last fall. I contacted the service department and an employee by the name of Kim assured me the part was in stock and he could fix my car that day. I took

.

i had been to several toyota dealerships and all the prices seemed to be within a couple of hundred dollars so i chose sandy springs toyota because i liked my salesperson and i loved the facility it seemed like a first class operation!!!! i plan to return to buy another car for my wife next year.

5
★★★★★

i had been to several toyota dealerships and all the prices seemed to be within a couple of hundred dollars so i chose sandy springs toyota because i liked my salesperson and i loved the facility it seemed like a first class operation!!!! i plan to return to buy another car for my wife next year.

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I have driven Toyotas for the past 12 years & I have always had them serviced at the dealership. I make a point of making a personal rapport with my service manager. The service manager that has helped me out the most is Nicole DeLaigle. She is very thorough and an honest service manager that i have come across. I never feel pressured into any unnecessary service. She ensures that my Camry is always running right and I have never had to bring my car back once she takes care of the service for that period (3000 mile checkup, my preference).
Nicole goes out of her way to make sure I am satisfied with my service. She knows me by my name and is always asked about my family and knows that i adore my neices and love to go home to NY every chance i get. My point here is that Nicole is more that just a service manager for me. She is someone I trust and respect very highly. She takes the time to get to know her customers on a personal level.
She is an outstanding service manager, and I would definitely buy another Toyota in the near future.

5
★★★★★

I have driven Toyotas for the past 12 years & I have always had them serviced at the dealership. I make a point of making a personal rapport with my service manager. The service manager that has helped me out the most is Nicole DeLaigle. She is very thorough and an honest service manager that i have come across. I never feel pressured into any unnecessary service. She ensures that my Camry is always running right and I have never had to bring my car back once she takes care of the service for that period (3000 mile checkup, my preference).
Nicole goes out of her way to make sure I am satisfied with my service. She knows me by my name and is always asked about my family and knows that i adore my neices and love to go home to NY every chance i get. My point here is that Nicole is more that just a service manager for me. She is someone I trust and respect very highly. She takes the time to get to know her customers on a personal level.
She is an outstanding service manager, and I would definitely buy another Toyota in the near future.

Pros: Best Service in Town

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I have driven Toyotas for the last 17 years & I have always had them serviced at the dealership. I make a point of making a personal connection with my service manager. Some have been good & some not so much, but none of them can even come close to Nicole DeLaigle. There is no one else in the city that I would want to work with for my 2006 4Runner.

Nicole is the most thorough & honest service manager I have ever worked with. I never feel pressured into unnecessary service. She makes sure my 4Runner is always running right & I have never had to bring my truck in for service outside of the normal 5,000 mile checkups.

And while I only see her every 5,000 miles, she remembers my name. She knows that my wife is pregnant. She knows that my dog is crazy. And she knows where I grew up. My point is that Nicole is more than just a Service Manager, she takes the time to get to know her customers on a personal level.

In an industry where people believe that dealership service departments are only out there to fleece the customer, Nicole blows that theory out of the water. I would not only recommend her to anyone who owns a Toyota, she is a big reason why I would buy another Toyota.

5
★★★★★

I have driven Toyotas for the last 17 years & I have always had them serviced at the dealership. I make a point of making a personal connection with my service manager. Some have been good & some not so much, but none of them can even come close to Nicole DeLaigle. There is no one else in the city that I would want to work with for my 2006 4Runner.

Nicole is the most thorough & honest service manager I have ever worked with. I never feel pressured into unnecessary service. She makes sure my 4Runner is always running right & I have never had to bring my truck in for service outside of the normal 5,000 mile checkups.

And while I only see her every 5,000 miles, she remembers my name. She knows that my wife is pregnant. She knows that my dog is crazy. And she knows where I grew up. My point is that Nicole is more than just a Service Manager, she takes the time to get to know her customers on a personal level.

In an industry where people believe that dealership service departments are only out there to fleece the customer, Nicole blows that theory out of the water. I would not only recommend her to anyone who owns a Toyota, she is a big reason why I would buy another Toyota.

Pros: Courteous, Helpful, Honest, Friendly, Great Communication

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to whom it may concern, Mrs. DeLaigle is the most proficient and business acclimated person in your service department. She always tell you exactly what type of service your vehicle needs and never suggest a service that is not needed at that particular time. She is always on top of her job by letting you know when you need to return for your scheduled maintenance and everything you need to keep your vehicle up and running as it should. In my opinion, she deserves a job upgrade from Assist. Mgr. to the next highest level. Sandy Springs Toyota could use a lot more like her in you service dept. She is very people oriented, she greets everyone with a smile along with an awesome attitude. Kudos to Nicole, keep up the fantastic work.

5
★★★★★

to whom it may concern, Mrs. DeLaigle is the most proficient and business acclimated person in your service department. She always tell you exactly what type of service your vehicle needs and never suggest a service that is not needed at that particular time. She is always on top of her job by letting you know when you need to return for your scheduled maintenance and everything you need to keep your vehicle up and running as it should. In my opinion, she deserves a job upgrade from Assist. Mgr. to the next highest level. Sandy Springs Toyota could use a lot more like her in you service dept. She is very people oriented, she greets everyone with a smile along with an awesome attitude. Kudos to Nicole, keep up the fantastic work.

Pros: The best and most prefessional person in service

Cons: N/A

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Danny Pistillo (Service manager) has been upfront and honest with me since day 1. It's not all that convenient for me to get out there sometimes, but it's worth it knowing that my cars will be service properly and my questions will be answered.

Danny is very professional, friendly and personal.

I strongly recommend him and his dealership!!!!

5
★★★★★

Danny Pistillo (Service manager) has been upfront and honest with me since day 1. It's not all that convenient for me to get out there sometimes, but it's worth it knowing that my cars will be service properly and my questions will be answered.

Danny is very professional, friendly and personal.

I strongly recommend him and his dealership!!!!

Pros: Outstanding Service, great prices (even for a Land Cruiser)

Cons: I only wish the dealership was located close to my house

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I've been going to Nicole Delaigle for the past 5 years and she has always provided honest and reliable service. She is the best service manager there!

5
★★★★★

I've been going to Nicole Delaigle for the past 5 years and she has always provided honest and reliable service. She is the best service manager there!

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I have been having cars serviced at Sandy Springs Toyota since my wife and I purchased them there in 2006. It is a pleasure having Nicole De'Laigle handle the service and maintenance. She not only knows the cars, she can explain them in understandable terms.

4
★★★★☆

I have been having cars serviced at Sandy Springs Toyota since my wife and I purchased them there in 2006. It is a pleasure having Nicole De'Laigle handle the service and maintenance. She not only knows the cars, she can explain them in understandable terms.

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I have been a Toyota owner for years and have good success with service. Several years ago I found Nicole Delaigle as a service adviser that is second to none. I will follow her anywhere in this city to make sure my vehicles are properly taken care of.

She is one of the few that looks out for you the customer. Yes the service business is a business but Nicole brings you the options and puts it out on the table and allows you to make a educated decision if the work is to be done. She will coach and make recommendations but is it your call.

She treats all of her customers like family and in return I / we will always be her customer.

5
★★★★★

I have been a Toyota owner for years and have good success with service. Several years ago I found Nicole Delaigle as a service adviser that is second to none. I will follow her anywhere in this city to make sure my vehicles are properly taken care of.

She is one of the few that looks out for you the customer. Yes the service business is a business but Nicole brings you the options and puts it out on the table and allows you to make a educated decision if the work is to be done. She will coach and make recommendations but is it your call.

She treats all of her customers like family and in return I / we will always be her customer.

Pros: Prompt, Courteous and straight forward.

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I went to Nicole when I had a Toyota years ago and have recently returned with my new car and still get the same great service I did years ago. She is friendly, quick and knowledgable and really looks after me. I highly recommend her!

5
★★★★★

I went to Nicole when I had a Toyota years ago and have recently returned with my new car and still get the same great service I did years ago. She is friendly, quick and knowledgable and really looks after me. I highly recommend her!

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I have been a customer of Sandy Springs Toyota for a number of years, with my service being handled by Nicole De'Laigle. She's responsive, professional and friendly. And as one multi-tasking mom to another, I wouldn't go anywhere else!

When my dashboard lit up like a Christmas tree right in the midst of the holidays this year, Nicole got my car in and out as quickly as possible - fixing all my problems with a smile - and providing a car for me to drive while mine was in the shop. Particularly important since my dad was in Intensive Care and I was needed on both sides of Atlanta at once!

Thanks, Nicole and Sandy Springs Toyota! I'm your customer for life!

5
★★★★★

I have been a customer of Sandy Springs Toyota for a number of years, with my service being handled by Nicole De'Laigle. She's responsive, professional and friendly. And as one multi-tasking mom to another, I wouldn't go anywhere else!

When my dashboard lit up like a Christmas tree right in the midst of the holidays this year, Nicole got my car in and out as quickly as possible - fixing all my problems with a smile - and providing a car for me to drive while mine was in the shop. Particularly important since my dad was in Intensive Care and I was needed on both sides of Atlanta at once!

Thanks, Nicole and Sandy Springs Toyota! I'm your customer for life!

Pros: Super responsive personal service from Nicole De'Laigle

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Nicole is knowlegable and efficient. She has been my customer agent for many years. She is the best. Joe C.

5
★★★★★

Nicole is knowlegable and efficient. She has been my customer agent for many years. She is the best. Joe C.

Pros: excellent service

Cons: none

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We would not take our 4Runner to anyone but Sandy Springs Toyota based on the professional and courteous service we have receved from Nicole Delaigie. She makes sure our service is performed in a timely manner and with no suprises when it comes to the dollar amount. She checks on her custmers and if there are any problems, she handles them promply. She returns all telephone calls and treats you like a "friend of the family".

5
★★★★★

We would not take our 4Runner to anyone but Sandy Springs Toyota based on the professional and courteous service we have receved from Nicole Delaigie. She makes sure our service is performed in a timely manner and with no suprises when it comes to the dollar amount. She checks on her custmers and if there are any problems, she handles them promply. She returns all telephone calls and treats you like a "friend of the family".

Pros: Nicole Delaigie-the greatest service rep

Cons: None to my knowledge

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I actually look forward to routine service appointments at Sandy Springs Toyota.! The service department is staffed with friendly, efficient personnel. The waiting area is large, clean, and comfortable with toys and tv. The shuttle service is reliable and responsive. The work is superb.

Most of all, my service advisor makes me feel as if my car and I are important to her. NIcole DeLaigle advises me when to proceed or postpone a repair or service, oversees the work with real attention, and is a wonderful communicator throughout the process. She has become a friend over the past ten years..
Knowing I can trust Nicole keeps me buying Toyotas and coming back to Sandy Springs Toyota Service Dept.

5
★★★★★

I actually look forward to routine service appointments at Sandy Springs Toyota.! The service department is staffed with friendly, efficient personnel. The waiting area is large, clean, and comfortable with toys and tv. The shuttle service is reliable and responsive. The work is superb.

Most of all, my service advisor makes me feel as if my car and I are important to her. NIcole DeLaigle advises me when to proceed or postpone a repair or service, oversees the work with real attention, and is a wonderful communicator throughout the process. She has become a friend over the past ten years..
Knowing I can trust Nicole keeps me buying Toyotas and coming back to Sandy Springs Toyota Service Dept.

Pros: a remarkable service advisor and service dept.

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I just helped my mother purchase a Sienna Limited 2010 from the Sandy Springs Toyota and Todd Churco was our salesman. He did an excellent job assisting us in selecting our car and he spent considerable time putting our deal together. He is truly professional, repectful, and a joy to work with. He even delivered the car to my Mother in Perry Ga. I will not hesitate to contact him again with any future car purchases I will have. Sincerely, D.Peterman

5
★★★★★

I just helped my mother purchase a Sienna Limited 2010 from the Sandy Springs Toyota and Todd Churco was our salesman. He did an excellent job assisting us in selecting our car and he spent considerable time putting our deal together. He is truly professional, repectful, and a joy to work with. He even delivered the car to my Mother in Perry Ga. I will not hesitate to contact him again with any future car purchases I will have. Sincerely, D.Peterman

Pros: Intelligent, Courteous, Professional

Cons: none

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Every time I have the occasion to visit Sandy Springs Toyota, whether for scheduled maintenance or to address a service problem, Daniel Pistillo, my Service Manager, always does an outstanding job for me, and never, NEVER, takes advantage of the opportunity by charging me more than what is absolutely necessary to get the job done. If his team can fix it without replacing it, they do, and i can't tell you how much I appreciate that.

Thanks, Daniel!

Donna Slocumb

5
★★★★★

Every time I have the occasion to visit Sandy Springs Toyota, whether for scheduled maintenance or to address a service problem, Daniel Pistillo, my Service Manager, always does an outstanding job for me, and never, NEVER, takes advantage of the opportunity by charging me more than what is absolutely necessary to get the job done. If his team can fix it without replacing it, they do, and i can't tell you how much I appreciate that.

Thanks, Daniel!

Donna Slocumb

Pros: Excellent service without long waits, great value

Cons: No drawbacks

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Service Representative Nicole De'Laigle is the reason I use Sandy Springs Toyota to service my 2008 Tundra. She is consistently attentive to make sure my truck is running in top condition. She asks good questions and listens to my requests. I highly recommend this dealer for servicing your Toyota.

5
★★★★★

Service Representative Nicole De'Laigle is the reason I use Sandy Springs Toyota to service my 2008 Tundra. She is consistently attentive to make sure my truck is running in top condition. She asks good questions and listens to my requests. I highly recommend this dealer for servicing your Toyota.

.

I come to this location because Nicole treats me quickly and is always happy to see her customers. She makes sure you leave happy and your car is fixed and ready to go when she says! I wish more people in the service industry were like here.

5
★★★★★

I come to this location because Nicole treats me quickly and is always happy to see her customers. She makes sure you leave happy and your car is fixed and ready to go when she says! I wish more people in the service industry were like here.

Pros: Nicole Delagle gets all of the work done for me!!

Cons: I wish Nicole worked everyday!

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Sandy Springs Toyota gets an A+ in my book. I have taken my Toyota vehicles to them for years for service, and Nicole De'Laigle is always the person I want to deal with. Her personality and professionalism in the Service Dept has provide a long term customer for Sandy Springs Toyota, as well as a friend for Nicole.

5
★★★★★

Sandy Springs Toyota gets an A+ in my book. I have taken my Toyota vehicles to them for years for service, and Nicole De'Laigle is always the person I want to deal with. Her personality and professionalism in the Service Dept has provide a long term customer for Sandy Springs Toyota, as well as a friend for Nicole.

Pros: Nicole De'Laigle - Service Dept.

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I have been taking my Toyotas to Nicole for almost 10 years and I would not trust anyone one else with my car. Her impeccable customer service always makes my trips to the service department easy and painless. She is extremely knowledgeable about my car and very honest. I completely trust her and respect her opinions. Furthermore, I have referred her to several people and will continue to send anyone her way. In a nutshell, SHE IS AWESOME!!!!

5
★★★★★

I have been taking my Toyotas to Nicole for almost 10 years and I would not trust anyone one else with my car. Her impeccable customer service always makes my trips to the service department easy and painless. She is extremely knowledgeable about my car and very honest. I completely trust her and respect her opinions. Furthermore, I have referred her to several people and will continue to send anyone her way. In a nutshell, SHE IS AWESOME!!!!

Pros: She is very helpful and fair

Cons: There are no drawbacks

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For at least the last ten years, my toyotas have been entrusted to Nicole Delagle at Sandy Springs toyota. She is thoroughly familiar with Toyota vehicles. She advises me of my vehicle's condition and helps me make an objective analysis of services that are needed and services that are NOT needed.

5
★★★★★

For at least the last ten years, my toyotas have been entrusted to Nicole Delagle at Sandy Springs toyota. She is thoroughly familiar with Toyota vehicles. She advises me of my vehicle's condition and helps me make an objective analysis of services that are needed and services that are NOT needed.

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I am a long time customer of Sandy Springs Toyota. Nicole Delaigle has always been prompt, curteous and honest with me about my car. Her knowledge of vehicles along with her pleasant personality make it easy to conduct business with her. She has always kept me informed when my car is being serviced and there are never any unpleasant surprises. She makes me feel like family. I can honestly say that Nicole is the best service advisor that I have ever had.

5
★★★★★

I am a long time customer of Sandy Springs Toyota. Nicole Delaigle has always been prompt, curteous and honest with me about my car. Her knowledge of vehicles along with her pleasant personality make it easy to conduct business with her. She has always kept me informed when my car is being serviced and there are never any unpleasant surprises. She makes me feel like family. I can honestly say that Nicole is the best service advisor that I have ever had.

Pros: Friendly, Honest, Knowledgeable and Responsive

Cons: Haven't had any

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I have been taking my Seinna to Sandy Springs toyota for over 6 years now for regular maintenance. Over the years one of the service managers - Nicole Delaigle - has became a friend. It is almost like "Cheers" when you open your car door and you are called by name and asked how the family is. Nicole is always up front with me about work that needs to be done for safety issues and what can wait till next time. She cares about her customers and their families. Last visit, i did not even have time to find a cozy spot to sit before she arrived in the waiting room letting me know my oil change was completed. Going to the car shop is not a bad thing to me.

5
★★★★★

I have been taking my Seinna to Sandy Springs toyota for over 6 years now for regular maintenance. Over the years one of the service managers - Nicole Delaigle - has became a friend. It is almost like "Cheers" when you open your car door and you are called by name and asked how the family is. Nicole is always up front with me about work that needs to be done for safety issues and what can wait till next time. She cares about her customers and their families. Last visit, i did not even have time to find a cozy spot to sit before she arrived in the waiting room letting me know my oil change was completed. Going to the car shop is not a bad thing to me.

Pros: Nicole Delaigle

Cons: no more donuts.

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We were not happy at Cobb County Toyota and started going to Sandy Springs Toyota. After having met Steve Deegan, we will keep coming back! We really appreciate his honesty and integrity. Thanks for all your hard work, Steve!

5
★★★★★

We were not happy at Cobb County Toyota and started going to Sandy Springs Toyota. After having met Steve Deegan, we will keep coming back! We really appreciate his honesty and integrity. Thanks for all your hard work, Steve!

Pros: Best service dept in town

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I feel very comfotable when I bring my car in for service thanks to Steve. I have never felt, in the 5 years I have been bringing my car there, like I was being nickled and dimed or taken advantage of. Steve makes me feel very comfortable and I know my car is going to be taken care of.

Thank you,

Cortney Adams

5
★★★★★

I feel very comfotable when I bring my car in for service thanks to Steve. I have never felt, in the 5 years I have been bringing my car there, like I was being nickled and dimed or taken advantage of. Steve makes me feel very comfortable and I know my car is going to be taken care of.

Thank you,

Cortney Adams

Pros: Steve Degan

Cons: none

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I've owned my corolla for almost 2 years. When I discovered Nicole at Sandy Springs Toyota I knew my car was in the best hands, and I only bring my car to her. Consistently professional, conscientious, courteous, I trust her completely, 100%. Nicole is the reason I bring my car to Sandy Springs Toyota!!

5
★★★★★

I've owned my corolla for almost 2 years. When I discovered Nicole at Sandy Springs Toyota I knew my car was in the best hands, and I only bring my car to her. Consistently professional, conscientious, courteous, I trust her completely, 100%. Nicole is the reason I bring my car to Sandy Springs Toyota!!

Pros: Nicole always has my best interest at heart

Cons: None

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I have 3 cars serviced with Nicole. She is very helpful, trustworthy and honest. Being a women, she listens to my concerns and helps me understand what's going on with my cars. I would highly recommend anyone using her.

5
★★★★★

I have 3 cars serviced with Nicole. She is very helpful, trustworthy and honest. Being a women, she listens to my concerns and helps me understand what's going on with my cars. I would highly recommend anyone using her.

Pros: excellent friendly service

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Nicole worked very hard to meet my needs. She kept my cost low and got me back on the road quick!

5
★★★★★

Nicole worked very hard to meet my needs. She kept my cost low and got me back on the road quick!

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When ever I need service for my Toyota Sienna, I take it to Steve. He is wonderful. He answers all my questions and treats me fairly. He also makes me feel that my business is important .

5
★★★★★

When ever I need service for my Toyota Sienna, I take it to Steve. He is wonderful. He answers all my questions and treats me fairly. He also makes me feel that my business is important .

Pros: Steve Deegan is great!!

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The wheels would fall off my 4 Runner without Steve Deegan's special attention! Thanks to Steve's knowledge, dedication and willingness to go the extra mile for his customers, we will stay loyal to this location
so long as he stays. Getting a tune up can be like needing a root canal and with 200,000 miles on my car,
Steve continues to make sure we never pay for unnecessary repairs.

5
★★★★★

The wheels would fall off my 4 Runner without Steve Deegan's special attention! Thanks to Steve's knowledge, dedication and willingness to go the extra mile for his customers, we will stay loyal to this location
so long as he stays. Getting a tune up can be like needing a root canal and with 200,000 miles on my car,
Steve continues to make sure we never pay for unnecessary repairs.

Pros: great attitude, always on call

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Nicole De'Laigle was outstanding. I normally do not use Sandy Springs Toyota, but my car broke down and I was in a panic. I had the car towed in and Nicole handled my service. She calmed me down and she took care of everything. I felt so at ease and she totally saved my day. I appreciated everything she did for me going above and beyond. I recommend her to everyone. She was definitely my saving angel that day.

5
★★★★★

Nicole De'Laigle was outstanding. I normally do not use Sandy Springs Toyota, but my car broke down and I was in a panic. I had the car towed in and Nicole handled my service. She calmed me down and she took care of everything. I felt so at ease and she totally saved my day. I appreciated everything she did for me going above and beyond. I recommend her to everyone. She was definitely my saving angel that day.

Pros: Best Customer Service

Cons: No cons

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We have known Steve since his days at Goodyear. We could always count on him to be honest with issues we had with our cars. Moved with him over to Toyota and sold our Honda and Volvo for an Avalon and Sequoia. They both have over 100,000 miles and still great. When Steve left for a short time, we really felt as though we were taken advantage of with car repair. We now have two teenage drivers, he works on their cars and it's great to send them in to get their work done and know that Steve will take care of what needs to be taken care of and not add anything on!
We have sent many a friend over to Toyota because of Steve...and will continue to follow him wherever he is working.

5
★★★★★

We have known Steve since his days at Goodyear. We could always count on him to be honest with issues we had with our cars. Moved with him over to Toyota and sold our Honda and Volvo for an Avalon and Sequoia. They both have over 100,000 miles and still great. When Steve left for a short time, we really felt as though we were taken advantage of with car repair. We now have two teenage drivers, he works on their cars and it's great to send them in to get their work done and know that Steve will take care of what needs to be taken care of and not add anything on!
We have sent many a friend over to Toyota because of Steve...and will continue to follow him wherever he is working.

Pros: Knowledgeable, trustworthy, dependable, freindly,

Cons: for Toyota...when he is not there!

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I have been treated well, from day one, by Sandy Springs Toyota's service department. The professional care always starts with my service rep, Nicole Delaigle, and extends to the technicians, the shuttle drivers, the cashiers.

I could say that I would expect my vehicle, a '94 Land Cruiser, to run well (because it was built to last). Still, to keep a vehicle performing well at 264,000 miles requires a service team of attentive individuals. That's what I expect, and that's the level of service I've consistently received.

5
★★★★★

I have been treated well, from day one, by Sandy Springs Toyota's service department. The professional care always starts with my service rep, Nicole Delaigle, and extends to the technicians, the shuttle drivers, the cashiers.

I could say that I would expect my vehicle, a '94 Land Cruiser, to run well (because it was built to last). Still, to keep a vehicle performing well at 264,000 miles requires a service team of attentive individuals. That's what I expect, and that's the level of service I've consistently received.

Pros: Friendly, professional help.

Cons: No negatives come to mind.

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Traveling through Atlanta with our "06 Toyota we noticed one of our headlights was out, we saw the dealership and pulled in. Half expecting it was to late in the day to get the replacement, Nicole made us feel welcomed, found someone to make the repair and get us back on the road. We had several hundred miles yet to go and traveling with only one light would have been difficult for us.Thak you for making our holiday safer!

5
★★★★★

Traveling through Atlanta with our "06 Toyota we noticed one of our headlights was out, we saw the dealership and pulled in. Half expecting it was to late in the day to get the replacement, Nicole made us feel welcomed, found someone to make the repair and get us back on the road. We had several hundred miles yet to go and traveling with only one light would have been difficult for us.Thak you for making our holiday safer!

Pros: Nicole Delaigle service dept.

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I owned a 1991 Camry until last year and met Steve about 9 years ago when I began working in Sandy Springs. He was at Goodyear at the time. When he moved to Sandy Springs Toyota, I moved with him. When he left Sandy Springs Toyota for a short period, I left with him. Wherever Steve is working is where my business goes. Steve is old school: he works hard and gets the job done. Because of Steve, I had my Camry for 18 years. I sold it to him for $1 because I knew he cared about my Camry as much as I did. As the saying goes, "They don't make 'em like him anymore." I hope Sandy Springs Toyota appreciates what a wonderful employee they have.

5
★★★★★

I owned a 1991 Camry until last year and met Steve about 9 years ago when I began working in Sandy Springs. He was at Goodyear at the time. When he moved to Sandy Springs Toyota, I moved with him. When he left Sandy Springs Toyota for a short period, I left with him. Wherever Steve is working is where my business goes. Steve is old school: he works hard and gets the job done. Because of Steve, I had my Camry for 18 years. I sold it to him for $1 because I knew he cared about my Camry as much as I did. As the saying goes, "They don't make 'em like him anymore." I hope Sandy Springs Toyota appreciates what a wonderful employee they have.

Pros: Knowledgeable, smart, cheerful, kind, can fix anything

Cons: Can't think of any

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Steve Deegan in the Service Department rocks ! He takes care of you and your car and makes sure everything is done to your satisfaction at the lowest cost to you.

5
★★★★★

Steve Deegan in the Service Department rocks ! He takes care of you and your car and makes sure everything is done to your satisfaction at the lowest cost to you.

Pros: The best customer service !

Cons: None !

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Every time we come to your Dealership he is the one person that stands out. He is very friendly and always help us, no matter if it's a big problem or just a small one.

5
★★★★★

Every time we come to your Dealership he is the one person that stands out. He is very friendly and always help us, no matter if it's a big problem or just a small one.

Pros: Very Nice always

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I have been dealing with Steve Deegan for about 15 years now. He used to be the service manager at another garage and when he went to SS Toyota, I and most of his customers followed him there. Steve is the most honest and up front service rep out there. He will not tack on useless repairs that are not necessary and is always up front with you about the cost i.e no hidden surprises. He even helped my 82 year old father and myself at 2 separate times buy cars when we needed them by giving us advice and going over each vehicle with a fine tooth comb. If Steve Deegan EVER retired, I would probably quite driving. Who would repair my vehicles?

5
★★★★★

I have been dealing with Steve Deegan for about 15 years now. He used to be the service manager at another garage and when he went to SS Toyota, I and most of his customers followed him there. Steve is the most honest and up front service rep out there. He will not tack on useless repairs that are not necessary and is always up front with you about the cost i.e no hidden surprises. He even helped my 82 year old father and myself at 2 separate times buy cars when we needed them by giving us advice and going over each vehicle with a fine tooth comb. If Steve Deegan EVER retired, I would probably quite driving. Who would repair my vehicles?

Pros: Only honest mechanic out there!

Cons: There are no cons in dealing with Steve Deegan!

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Steve Deegan is an outstanding service manager. I have dealt with him for over 5 years. When he left for a brief time a year or so ago, I was ready to leave Sandy Springs Toyota service because others just did not live up to Steve's standards of excellance. As long as he is there, so am I!!!

5
★★★★★

Steve Deegan is an outstanding service manager. I have dealt with him for over 5 years. When he left for a brief time a year or so ago, I was ready to leave Sandy Springs Toyota service because others just did not live up to Steve's standards of excellance. As long as he is there, so am I!!!

Pros: Professional, friendly and cost conscious

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I bought my second toyota, just because I knew how easy it was to get reliable service from Steve Deegan. He is always a phone call away. I know he always looking out for my best interest.

5
★★★★★

I bought my second toyota, just because I knew how easy it was to get reliable service from Steve Deegan. He is always a phone call away. I know he always looking out for my best interest.

Pros: Steve Deegan

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I bought a new Prius and was very happy with the sales service I received from Todd Churco and with the follow up. I've been very happy with my car and getting great mileage. I plan to stick with Toyota cars from now on and will go back to Sandy Springs Toyota when I need a new one.

5
★★★★★

I bought a new Prius and was very happy with the sales service I received from Todd Churco and with the follow up. I've been very happy with my car and getting great mileage. I plan to stick with Toyota cars from now on and will go back to Sandy Springs Toyota when I need a new one.