Tom's Appliance Service, Inc.

★☆☆☆☆
  • 16840 Joleen Way Ste B2

    Morgan Hill, CA 95037

    Map & Directions
  • 408-778-9955

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The owner of this company, Jorge Paiva is dishonest! He and his side kick came to my home on a service call for my 6 yr. old Kitchen Aid refrigerator. He told me that my compressor was bad and that it would be $650 to replace it. Without the compressor, my $2000 refrigerator is worthless. I told him I had to check with my husband and that I would get back to him. He then told me I owed him $99 for his 10 minutes of time he took to ""diagnose"" my fridge.\r
\r
Long story short, my husband came home from work, took a look at the ""starter relay"" for the compressor and parts were rattling inside as he shook it. He went down to an appliance parts store and purchased a new relay for $40. He brought it home, plugged it in and guess what? The refrigerator works like a charm!\r
I DID NOT NEED A $650 PART TO FIX THE PROBLEM BUT ONLY A $40 PART THAT TOOK 2 MINUTES TO PLUG IT IN!\r
\r
Tom or Jorge or whatever the service man/owner's name is, is not trustworthy. He though he would take advantage of a woman who obviously knew nothing about refrigerators. Needless to say, he cashed my $99 check I wrote him for his ""service"" call the minute he left my house. \r
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Save yourself a lot of grief and money. Pass on this business! \r

0
★☆☆☆☆

The owner of this company, Jorge Paiva is dishonest! He and his side kick came to my home on a service call for my 6 yr. old Kitchen Aid refrigerator. He told me that my compressor was bad and that it would be $650 to replace it. Without the compressor, my $2000 refrigerator is worthless. I told him I had to check with my husband and that I would get back to him. He then told me I owed him $99 for his 10 minutes of time he took to ""diagnose"" my fridge.\r
\r
Long story short, my husband came home from work, took a look at the ""starter relay"" for the compressor and parts were rattling inside as he shook it. He went down to an appliance parts store and purchased a new relay for $40. He brought it home, plugged it in and guess what? The refrigerator works like a charm!\r
I DID NOT NEED A $650 PART TO FIX THE PROBLEM BUT ONLY A $40 PART THAT TOOK 2 MINUTES TO PLUG IT IN!\r
\r
Tom or Jorge or whatever the service man/owner's name is, is not trustworthy. He though he would take advantage of a woman who obviously knew nothing about refrigerators. Needless to say, he cashed my $99 check I wrote him for his ""service"" call the minute he left my house. \r
\r
Save yourself a lot of grief and money. Pass on this business! \r

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