Jimmy Z Appliance Services

★☆☆☆☆
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Home & Garden
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Do yourself a favor and stay away from this place of business. Not only are they completely incompentent, they have one of the worst levels of customer service I have ever encountered. I have had to repeated calls after broken promises of unfinished repairs and follow up. When one of their technicians came and left my appliances in worse shape than how they found it, I complained to Nikki the office manager. She reprimanded me for daring to complain about one of her staff members. Meanwhile, they were very quick to bill me for close to $1200 and after two months of my constant calling them to see where the status of my repairs are, things are still not working. They have a stack of complaints against them on the Better Business Bureau. Unfortunately, the BBB has no authority to do anything but to call them and Jimmy Z, of course, doesn't respond to most of the complaints. The only recourse for past customers, who have been cheated out of their money and time, is to write reviews such as these in the hopes of warning other potential victims of this totally incompetent and unethical business. They need to be put out business.

1
★☆☆☆☆

Do yourself a favor and stay away from this place of business. Not only are they completely incompentent, they have one of the worst levels of customer service I have ever encountered. I have had to repeated calls after broken promises of unfinished repairs and follow up. When one of their technicians came and left my appliances in worse shape than how they found it, I complained to Nikki the office manager. She reprimanded me for daring to complain about one of her staff members. Meanwhile, they were very quick to bill me for close to $1200 and after two months of my constant calling them to see where the status of my repairs are, things are still not working. They have a stack of complaints against them on the Better Business Bureau. Unfortunately, the BBB has no authority to do anything but to call them and Jimmy Z, of course, doesn't respond to most of the complaints. The only recourse for past customers, who have been cheated out of their money and time, is to write reviews such as these in the hopes of warning other potential victims of this totally incompetent and unethical business. They need to be put out business.

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Aug 6, 2010 business
Jimmy Z Appliance Services 5611 Delridge Way SW,
Seattle, WA 98106
USA
I highly recommend you avoid Jimmy Z Appliance Services at all costs. No one from this company has attempted to contact me to resolve the harm/damage they did to my refrigerator. They did a service repair to put in a small drain heater that was... (More) I highly recommend you avoid Jimmy Z Appliance Services at all costs. No one from this company has attempted to contact me to resolve the harm/damage they did to my refrigerator. They did a service repair to put in a small drain heater that was installed and wired into the fan motor damaging the motor and it fried the control board. The refrigerator stop working and it was only 1 1/2yrs. old. When I called and sent a letter to resolve this issue I got no response. Company's earn the right to serve customers. They need to up their game or go out of business. Use Zimmy Z Appliance Services at your own risk and dont expect much if they cause harm or damage to your appliance.

1
★☆☆☆☆

Aug 6, 2010 business
Jimmy Z Appliance Services 5611 Delridge Way SW,
Seattle, WA 98106
USA
I highly recommend you avoid Jimmy Z Appliance Services at all costs. No one from this company has attempted to contact me to resolve the harm/damage they did to my refrigerator. They did a service repair to put in a small drain heater that was... (More) I highly recommend you avoid Jimmy Z Appliance Services at all costs. No one from this company has attempted to contact me to resolve the harm/damage they did to my refrigerator. They did a service repair to put in a small drain heater that was installed and wired into the fan motor damaging the motor and it fried the control board. The refrigerator stop working and it was only 1 1/2yrs. old. When I called and sent a letter to resolve this issue I got no response. Company's earn the right to serve customers. They need to up their game or go out of business. Use Zimmy Z Appliance Services at your own risk and dont expect much if they cause harm or damage to your appliance.

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