Allen & Sons Appl Repair

★★★☆☆
  • 1009 Pacific Ave

    Oxnard, CA 93030

    Map & Directions
  • 805-416-0415

About Allen & Sons Appl Repair

Categories
  • Major Appliance Repair

Home & Garden

Home & Garden
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Well lets put it this way, I called 3 companies and I did not pick Allen And Sons first. I purchased my Samsung refrigerator from Lowes in Jun of 2010. The first company that came out (will remain nameless) charged me $65 for an estimate on a timer which was over $200 and told me my unit was under warranty and they cannot service it (which I did not realize, but I am still upset I had to pay for that piece of information). I called Samsung directly this time and they said there is only one service company authorized to work on their units and it was Allen and Sons. The tech I think Dan came out on time the same day very polite and explained in detail what was the issue.He had the part in stock. It was not even the timer. An hour later I had my fridge running. Best part (no pun intended) was that it did not cost me a penny, since all was covered under warranty.

2
★★★★★

Well lets put it this way, I called 3 companies and I did not pick Allen And Sons first. I purchased my Samsung refrigerator from Lowes in Jun of 2010. The first company that came out (will remain nameless) charged me $65 for an estimate on a timer which was over $200 and told me my unit was under warranty and they cannot service it (which I did not realize, but I am still upset I had to pay for that piece of information). I called Samsung directly this time and they said there is only one service company authorized to work on their units and it was Allen and Sons. The tech I think Dan came out on time the same day very polite and explained in detail what was the issue.He had the part in stock. It was not even the timer. An hour later I had my fridge running. Best part (no pun intended) was that it did not cost me a penny, since all was covered under warranty.

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Pleased with service I received from Allen and Sons. I had to call to get my refrigerator fixed. Technician cleaned coils and now it works perfect again. Very happy the technician didn't tell me it was going to be a ridiculous amount to fix and replace parts that didn't need to be replaced.

5
★★★★★

Pleased with service I received from Allen and Sons. I had to call to get my refrigerator fixed. Technician cleaned coils and now it works perfect again. Very happy the technician didn't tell me it was going to be a ridiculous amount to fix and replace parts that didn't need to be replaced.

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Have a whirlpool washer that needed repair. It is still under the warranty so whirlpool had recommended Allen and Sons. I was very impressed with the service I received from start to finish. A person called me before my appointment time and also after to follow up. Technician was super. Did the job very quickly. He was a very nice guy. I understand why whirlpool recommends this company. It makes Whirlpool look good as well. Will recommend Allen and Sons.

5
★★★★★

Have a whirlpool washer that needed repair. It is still under the warranty so whirlpool had recommended Allen and Sons. I was very impressed with the service I received from start to finish. A person called me before my appointment time and also after to follow up. Technician was super. Did the job very quickly. He was a very nice guy. I understand why whirlpool recommends this company. It makes Whirlpool look good as well. Will recommend Allen and Sons.

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I have been a customer of Allen and sons for over 7 years. They have repaired my washer, dishwasher, BBQ and my dryer over that time. When I bought my house in 2002 they were the second company (since the first company could not fix it) called by my insurance company for my whirlpool duet washer and couple years later it broke again they covered the part (lid switch) under the 5 year warranty when my new home insurance company refused to cover any appliance repairs. I've had Sean, Bob and Val over to my house an all of them know what to do and how to fix it. If you need someone to fix your appliance make sure the other companies are licensed and authorized by your manufacturer on your appliance or you could use the warranty. Also I lost my older invoices for the BBQ repair in 2005 but their site keeps digital copies which I retrieved for my records for free. Even my dentist doesn't have that.

4
★★★★☆

I have been a customer of Allen and sons for over 7 years. They have repaired my washer, dishwasher, BBQ and my dryer over that time. When I bought my house in 2002 they were the second company (since the first company could not fix it) called by my insurance company for my whirlpool duet washer and couple years later it broke again they covered the part (lid switch) under the 5 year warranty when my new home insurance company refused to cover any appliance repairs. I've had Sean, Bob and Val over to my house an all of them know what to do and how to fix it. If you need someone to fix your appliance make sure the other companies are licensed and authorized by your manufacturer on your appliance or you could use the warranty. Also I lost my older invoices for the BBQ repair in 2005 but their site keeps digital copies which I retrieved for my records for free. Even my dentist doesn't have that.

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Horrible service, the technician was on the cell phone for 45min's and said he was being walked through it. WALK THROUGH WHAT, I THOUGHT I CALLED A TECHNICIAN!!! After researching there company I FOUND THERE ADDRESSES TO BE FALSE . 1009N.pacific oxnard false... 3875 telegraph ventura false... 22425 ventura camarillo false...

1
★☆☆☆☆

Horrible service, the technician was on the cell phone for 45min's and said he was being walked through it. WALK THROUGH WHAT, I THOUGHT I CALLED A TECHNICIAN!!! After researching there company I FOUND THERE ADDRESSES TO BE FALSE . 1009N.pacific oxnard false... 3875 telegraph ventura false... 22425 ventura camarillo false...

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0 out of 1 people found this review helpful.

.

Beware of these guys. We had two appliances go out at once -- a built in microwave and refrigerator. The deal is that they come out for a fee of only $30, which gets applied to any repair. The catch is that they overcharge you for the repairs. I asked the repairman to leave after I saw his quotes. For example, he said the labor on the microwave would take about 15 minutes. However, he wanted to bill me $149 for the labor ("it's a flat fee") plus another $50 for removing the microwave. I rolled up my sleeves and pulled it out for him, to which he replied, "ok, only $25 for you." Wow, what a deal.

1
★☆☆☆☆

Beware of these guys. We had two appliances go out at once -- a built in microwave and refrigerator. The deal is that they come out for a fee of only $30, which gets applied to any repair. The catch is that they overcharge you for the repairs. I asked the repairman to leave after I saw his quotes. For example, he said the labor on the microwave would take about 15 minutes. However, he wanted to bill me $149 for the labor ("it's a flat fee") plus another $50 for removing the microwave. I rolled up my sleeves and pulled it out for him, to which he replied, "ok, only $25 for you." Wow, what a deal.

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0 out of 1 people found this review helpful.

.

I called to Allen and Sons regarding my oven. Technician did a great incredible, professional, quick job. I will definitely refer this company to my all friends. I??m very pleased. Good job. Quick and great service. Flexible prices.

5
★★★★★

I called to Allen and Sons regarding my oven. Technician did a great incredible, professional, quick job. I will definitely refer this company to my all friends. I??m very pleased. Good job. Quick and great service. Flexible prices.

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They tried literally for 10 visits to fix my freezer door that was frosting up. The repair was so shotty that we ended up having to replace the entire door on a Kitchenaid sidebyside purchased in 2004. They also tried three times to repair our washer that leaked. More than $400 later, it still leaked and had to be replaced.

1
★☆☆☆☆

They tried literally for 10 visits to fix my freezer door that was frosting up. The repair was so shotty that we ended up having to replace the entire door on a Kitchenaid sidebyside purchased in 2004. They also tried three times to repair our washer that leaked. More than $400 later, it still leaked and had to be replaced.

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.

We had two appliances that broke at the same time, a dishwasher and a microwave. They came over to assess these and order the appropriate parts. Once the parts arrived, they came back to do the repairs, but were only able to repair one of the appliances, stating they ordered the wrong part for the other appliance. One week went by and they returned to fix the second appliance. They failed to reassemble the microwave back together completely, and then when they asked for payment they tried to raise the price from what was originally quoted.

After one week of the repair of the microwave, it again malfunctioned. I contacted Allen & Sons to come back. I scheduled an appointment and they called to confirm the appt two times the day prior. I called back to reconfirm. My husband waited at home all day and they never showed up. Turns out they left me a message on my cell phone at and b/c I didn't return their call to again reconfirm their appointment they just didn't show up. I called back to spoke with the manger to request a refund. I spoke with a secretary who confirmed a refund would be issued to me within 2 weeks. They I requested a call from a manager directly to confirm this, and when he called back he stated this was not true and that they can not refund my money. He then proceeded to become very confrontational over the phone, still refusing to request a refund. So after 4 visits, we are out $135 and our microwave still does not work.

0
★☆☆☆☆

We had two appliances that broke at the same time, a dishwasher and a microwave. They came over to assess these and order the appropriate parts. Once the parts arrived, they came back to do the repairs, but were only able to repair one of the appliances, stating they ordered the wrong part for the other appliance. One week went by and they returned to fix the second appliance. They failed to reassemble the microwave back together completely, and then when they asked for payment they tried to raise the price from what was originally quoted.

After one week of the repair of the microwave, it again malfunctioned. I contacted Allen & Sons to come back. I scheduled an appointment and they called to confirm the appt two times the day prior. I called back to reconfirm. My husband waited at home all day and they never showed up. Turns out they left me a message on my cell phone at and b/c I didn't return their call to again reconfirm their appointment they just didn't show up. I called back to spoke with the manger to request a refund. I spoke with a secretary who confirmed a refund would be issued to me within 2 weeks. They I requested a call from a manager directly to confirm this, and when he called back he stated this was not true and that they can not refund my money. He then proceeded to become very confrontational over the phone, still refusing to request a refund. So after 4 visits, we are out $135 and our microwave still does not work.

.

We had two appliances that broke at the same time, a dishwasher and a microwave. They came over to assess these and order parts. They came back to do the repairs, but were only able to repair one of the appliances. One week later they returned to repair the other appliance. They failed to reassemble the microwave back together completely, and then when they asked for payment they tried to raise the price from what was originally quoted. After some arguing, they agreed to accept the originally quoted amount. After one week of the repair of the microwave, it again malfunctioned. I contacted them to come back. I scheduled an appointment and they called to confirm the appt two times the day prior. I called back to reconfirm. My husband waited at home all day and they never showed up. Turns out they left me a message on my cell phone at and b/c I didn't return their call to again reconfirm their appointment they just didn't show up. I called back to spoke with the manger to request a refund. I spoke with a secretary who confirmed a refund would be issued to me within 2 weeks. They I requested a call from a manager directly to confirm this, and when he called back he stated this was not true and that they can not refund my money. He then proceeded to become very confrontational over the phone, still refusing to request a refund. So after 4 visits, we are out $135 and our microwave still does not work.

1
★☆☆☆☆

We had two appliances that broke at the same time, a dishwasher and a microwave. They came over to assess these and order parts. They came back to do the repairs, but were only able to repair one of the appliances. One week later they returned to repair the other appliance. They failed to reassemble the microwave back together completely, and then when they asked for payment they tried to raise the price from what was originally quoted. After some arguing, they agreed to accept the originally quoted amount. After one week of the repair of the microwave, it again malfunctioned. I contacted them to come back. I scheduled an appointment and they called to confirm the appt two times the day prior. I called back to reconfirm. My husband waited at home all day and they never showed up. Turns out they left me a message on my cell phone at and b/c I didn't return their call to again reconfirm their appointment they just didn't show up. I called back to spoke with the manger to request a refund. I spoke with a secretary who confirmed a refund would be issued to me within 2 weeks. They I requested a call from a manager directly to confirm this, and when he called back he stated this was not true and that they can not refund my money. He then proceeded to become very confrontational over the phone, still refusing to request a refund. So after 4 visits, we are out $135 and our microwave still does not work.

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0 out of 1 people found this review helpful.

.

I called a couple days ago to get my dishwasher fixed. They came that same day and had all the parts needed in order to fix the problem that day.I will most likely call them for future major appliance problems.

4
★★★★☆

I called a couple days ago to get my dishwasher fixed. They came that same day and had all the parts needed in order to fix the problem that day.I will most likely call them for future major appliance problems.

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.

I have used Allen and Sons repeatedly over the years and have never had a problem. They always give a fair estimate and have even told me when an appliance was not worth repairing. After 5 or 6 trips out to my house and about as many referrals to friends and family, I still have no complaints.

5
★★★★★

I have used Allen and Sons repeatedly over the years and have never had a problem. They always give a fair estimate and have even told me when an appliance was not worth repairing. After 5 or 6 trips out to my house and about as many referrals to friends and family, I still have no complaints.

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I was very impressed with this company, as they came out quickly and the estimate was exactly what we paid for their service. Their price is very reasonable and is affordable. They will come out, as long as someone 18 or over will be there and seven days a week.

5
★★★★★

I was very impressed with this company, as they came out quickly and the estimate was exactly what we paid for their service. Their price is very reasonable and is affordable. They will come out, as long as someone 18 or over will be there and seven days a week.

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1 out of 1 people found this review helpful.

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