Eardly T Petersen Co

★★★★★
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  • 224 Elmer St

    Westfield, NJ 07090

    Map & Directions
  • 908-232-5723

Personal Services

Personal Services
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5.0 1
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We are sorry Mr. Maxemchuk felt that he was treated unfairly in regard to the issues with his Echo blower.
The reality is that the engine seized due to fuel-related issues - this is not a warranty issue in that it was not a defect in manufacturing but a problem with fuel.
As a customer courtesy we sent the unit to the Distributor and they decided, as a further courtesy to Mr. Maxemchuk, that they would give him a new unit.
We are glad for Mr. Maxemchuk that he has a new blower as a resolution to his issues.

5
★★★★★

We are sorry Mr. Maxemchuk felt that he was treated unfairly in regard to the issues with his Echo blower.
The reality is that the engine seized due to fuel-related issues - this is not a warranty issue in that it was not a defect in manufacturing but a problem with fuel.
As a customer courtesy we sent the unit to the Distributor and they decided, as a further courtesy to Mr. Maxemchuk, that they would give him a new unit.
We are glad for Mr. Maxemchuk that he has a new blower as a resolution to his issues.

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