Progressive Tech

★★★★★
10am to 7pm Monday Through Saturday. Closed Sunday
  • 6319 Roosevelt Way NE

    Seattle, WA 98115

    Map & Directions
  • 206-525-8324

About Progressive Tech

Categories
  • Computer Repair Services
  • Computer Upgrades
  • Data Recovery
  • Laptop Repair
  • Computer Virus Protection
  • Software
  • Computer Networks

Computer & Internet Services

Computer & Internet Services
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.

Got me out the door for $75 less then estimated. Free tips a couple of times after. Great hours from 11:00 am to 8 pm. Great small biz for sure!

2
★★★★★

Got me out the door for $75 less then estimated. Free tips a couple of times after. Great hours from 11:00 am to 8 pm. Great small biz for sure!

Pros: Precision Work

Cons: None

.

I got the best tech service I have ever gotten at Progressive Tech. I had to come in from Vashon so I paid for expressive service and it was worth every penny. They turned my old hard drive into an external hard drive for less than a third of what I thought it would cost. Total cost, including diagnosis, less than $160! I would recommend Chris and his team to any MAC user that has a 'problem child.' I will recommend them to every MAC user I know! Thanks guys, you went over and above, above and beyond.

2
★★★★★

I got the best tech service I have ever gotten at Progressive Tech. I had to come in from Vashon so I paid for expressive service and it was worth every penny. They turned my old hard drive into an external hard drive for less than a third of what I thought it would cost. Total cost, including diagnosis, less than $160! I would recommend Chris and his team to any MAC user that has a 'problem child.' I will recommend them to every MAC user I know! Thanks guys, you went over and above, above and beyond.

Pros: Best MAC tech in town

Cons: Cons? What Cons?

.

I'll definitely try them again. What began as a very challenging experience (a couple of confusing conversations and what looked like a three week delay in making repairs) turned out just fine because the owners cared enough to get involved quickly and make it right . That's customer service you can really respect. Or as one of the owners said, we think its important to turn "lemons into lemonade." What could have been a very unsatisfying experience became a textbook example of great customer care and customer service. You gotta love that...thanks!

1
★★★☆☆

I'll definitely try them again. What began as a very challenging experience (a couple of confusing conversations and what looked like a three week delay in making repairs) turned out just fine because the owners cared enough to get involved quickly and make it right . That's customer service you can really respect. Or as one of the owners said, we think its important to turn "lemons into lemonade." What could have been a very unsatisfying experience became a textbook example of great customer care and customer service. You gotta love that...thanks!

Pros: Seem like they know what they're doing

Cons: Rocky start, good save

.

About a month ago, my Dell laptop gave me the ultimate blue screen of death. I am totally clueless when it comes to computers so I knew I had to take it somewhere before I got too frustrated and threw it out the window or something. I remembered seeing the sign for Progressive Tech on my daily drive down Roosevelt from work so that was the first place I thought of for repairing my sick laptop. Well, let me tell you, I will not take my computer anywhere else now. I was told the day I took it in that I needed a new hard-drive and the following day, the work was complete! They were super fast and super friendly and even gave me a deal on re-installing the operating system as well as a 30 day free trial for the antivirus software they recommend. Lawrence was the tech I worked with and he was super nice and was very patient with me and my limited computer knowledge. Best of all, my computer worked perfectly and 100 times better than when I took it into the shop.

Now, fast forward 40 days to me turning on my computer one day and the operating system wouldn't boot up. I was pretty bummed my computer wasn't working again and took it back to Progressive Tech. I walked in and Lawrence recognized me right away and immediately took my computer to the back to see what was wrong with it. It turns out that I inadvertantly copied the contents of my external hard drive to my computer hard drive and maxed it out! Whoops! Long story short, Lawrence ended up having to uninstall and re-install my operating system to bring my computer back to life. Best of all, he did it free of charge, even though the 30 day warranty on the previous work that was done was technically up. I am totally impressed with the awesome service I received from Lawrence and everyone else I talked to at Progressive Tech. I would recommend this computer repair business to anyone with computer problems and I will definitely be returning if I ever have any again. Thank you so much Progressive Tech (especially Lawrence)!! You guys rock!

2
★★★★★

About a month ago, my Dell laptop gave me the ultimate blue screen of death. I am totally clueless when it comes to computers so I knew I had to take it somewhere before I got too frustrated and threw it out the window or something. I remembered seeing the sign for Progressive Tech on my daily drive down Roosevelt from work so that was the first place I thought of for repairing my sick laptop. Well, let me tell you, I will not take my computer anywhere else now. I was told the day I took it in that I needed a new hard-drive and the following day, the work was complete! They were super fast and super friendly and even gave me a deal on re-installing the operating system as well as a 30 day free trial for the antivirus software they recommend. Lawrence was the tech I worked with and he was super nice and was very patient with me and my limited computer knowledge. Best of all, my computer worked perfectly and 100 times better than when I took it into the shop.

Now, fast forward 40 days to me turning on my computer one day and the operating system wouldn't boot up. I was pretty bummed my computer wasn't working again and took it back to Progressive Tech. I walked in and Lawrence recognized me right away and immediately took my computer to the back to see what was wrong with it. It turns out that I inadvertantly copied the contents of my external hard drive to my computer hard drive and maxed it out! Whoops! Long story short, Lawrence ended up having to uninstall and re-install my operating system to bring my computer back to life. Best of all, he did it free of charge, even though the 30 day warranty on the previous work that was done was technically up. I am totally impressed with the awesome service I received from Lawrence and everyone else I talked to at Progressive Tech. I would recommend this computer repair business to anyone with computer problems and I will definitely be returning if I ever have any again. Thank you so much Progressive Tech (especially Lawrence)!! You guys rock!

Pros: Fast, uber friendly service by Lawrence

Cons: None!

.

After spending close to $90 for just rapid diagnosis on a PC laptop that was shutting off for over-heating,
they didn't bother opening the PC to look at the fan,
but didn't bother to even call till over 24 hours later
to say their diagnostics showed 'no problem'.
So they blew dust out w/o opening the case up.
We had talked ad nausem about the fan, the glue
and bearings that held it in. They told me it was dusty
but hadn't bothered to open the laptop (oh- that's not part of the diagnostics, they said, that would have been a separate charge).
Fan crashed the next day when I took it home.
Both an authorized service dealer for LeNovo think pads and another independent said that visual inspection of the fan should have been done .
Hence I got nothing for my money. Like taking a car
that's overheating to the shop and having them hook it up to their computer w/o opening the hood.
Asked if they would credit the diagnostic charge towards
labor to replace the fan the next day and I'd pay for fan, they said 'no'.
Customer service wasn't helpful either.

0
★☆☆☆☆

After spending close to $90 for just rapid diagnosis on a PC laptop that was shutting off for over-heating,
they didn't bother opening the PC to look at the fan,
but didn't bother to even call till over 24 hours later
to say their diagnostics showed 'no problem'.
So they blew dust out w/o opening the case up.
We had talked ad nausem about the fan, the glue
and bearings that held it in. They told me it was dusty
but hadn't bothered to open the laptop (oh- that's not part of the diagnostics, they said, that would have been a separate charge).
Fan crashed the next day when I took it home.
Both an authorized service dealer for LeNovo think pads and another independent said that visual inspection of the fan should have been done .
Hence I got nothing for my money. Like taking a car
that's overheating to the shop and having them hook it up to their computer w/o opening the hood.
Asked if they would credit the diagnostic charge towards
labor to replace the fan the next day and I'd pay for fan, they said 'no'.
Customer service wasn't helpful either.

Cons: Not willing to do what it takes to properly diagnose

.

My back up drive crashed due to a bad casing. I guess this is common.
The manufacturer could not help me. I contacted Progressive Tech after hearing their ads on AM1090.
I brought it in for the $49 inspect. They were tenacious. They could see the data but the drive was not cooperating. After multiple attempts they were able to make the drive work and recover all my data. Whew!
I highly recommend as long as the drive is not grinding or making mechanical noises that would require a clean room.

2
★★★★★

My back up drive crashed due to a bad casing. I guess this is common.
The manufacturer could not help me. I contacted Progressive Tech after hearing their ads on AM1090.
I brought it in for the $49 inspect. They were tenacious. They could see the data but the drive was not cooperating. After multiple attempts they were able to make the drive work and recover all my data. Whew!
I highly recommend as long as the drive is not grinding or making mechanical noises that would require a clean room.

Pros: Availability 7 days a week, fast, great communicaion.

Cons: None

.

Computer was crashing and not functioning well. They completely fixed everyhting and detailed the computer. It is literally like new.

2
★★★★★

Computer was crashing and not functioning well. They completely fixed everyhting and detailed the computer. It is literally like new.

Pros: Excellent Service, my laptop is like new again

.

We are on our trip around the world and lost connection to the planet because our laptop broke down fataly (we thought we have to give him a funeral). We went to Progressive Tech on a friday and got the promise to get it back on saturday! (Where we come from that sounds like a good told story you don t believe in). After two phonecalls (they called us to report what happened and how they proceed!) we went back to the store on saturday 3 o clock and everything was fixed. Great and well done job. Now it s working faster than ever. Price ratio is good because we are all to poor to save money at the wrong place. Vielen Dank und bis dann L.

2
★★★★★

We are on our trip around the world and lost connection to the planet because our laptop broke down fataly (we thought we have to give him a funeral). We went to Progressive Tech on a friday and got the promise to get it back on saturday! (Where we come from that sounds like a good told story you don t believe in). After two phonecalls (they called us to report what happened and how they proceed!) we went back to the store on saturday 3 o clock and everything was fixed. Great and well done job. Now it s working faster than ever. Price ratio is good because we are all to poor to save money at the wrong place. Vielen Dank und bis dann L.

Pros: Proffessional, fast, honest

.

Picture it: graphic designer with a deadline - computer crashes - client is unsympathetic (naturally).

I took my G5 tower in to Progressive Tech and in a little over 24 hours, I had my machine and was back to work.

Pros: they worked extremely quickly and actually came in LESS expensive than the initial quote.

The only con was that it was a little on the pricey side. That said, they more than made up for it in quality and timely service.

Thanks guys!

2
★★★★★

Picture it: graphic designer with a deadline - computer crashes - client is unsympathetic (naturally).

I took my G5 tower in to Progressive Tech and in a little over 24 hours, I had my machine and was back to work.

Pros: they worked extremely quickly and actually came in LESS expensive than the initial quote.

The only con was that it was a little on the pricey side. That said, they more than made up for it in quality and timely service.

Thanks guys!

.

Progressive is exceptionally responsive. They promptly repaired my computer both times I had it serviced, and even gave me a discount for being a loyal customer. They are honest and avoid all BS.

2
★★★★★

Progressive is exceptionally responsive. They promptly repaired my computer both times I had it serviced, and even gave me a discount for being a loyal customer. They are honest and avoid all BS.

.

I have been to Progressive Tech on three different occasions for three separate computer problems. Each and every time the problem has been diagnosed quickly and I have been given options as to what would help my computer run more efficiently.This included changing my internet security system so that my computer would stop crashing, adding more memory to optimize speed as well as help with a couple of user related problems. All of that for a nominal price and great vibes from the staff to boot.

2
★★★★★

I have been to Progressive Tech on three different occasions for three separate computer problems. Each and every time the problem has been diagnosed quickly and I have been given options as to what would help my computer run more efficiently.This included changing my internet security system so that my computer would stop crashing, adding more memory to optimize speed as well as help with a couple of user related problems. All of that for a nominal price and great vibes from the staff to boot.

.

This is hands down the best computer repair business in the Northwest! My wife has a home business that is dependent upon a data base buried inside a 2 year old compaq laptop. The laptop crashed on a Thursday night. I brought the laptop down to Progressive Tech Friday morning at 10 am. They had the problem diagnosed by 1pm, solution suggested and resolved by 10am the following day. I am sold for life with these friendly, helpful and knowledable professionals. A++++ Service! Gunner

5
★★★★★

This is hands down the best computer repair business in the Northwest! My wife has a home business that is dependent upon a data base buried inside a 2 year old compaq laptop. The laptop crashed on a Thursday night. I brought the laptop down to Progressive Tech Friday morning at 10 am. They had the problem diagnosed by 1pm, solution suggested and resolved by 10am the following day. I am sold for life with these friendly, helpful and knowledable professionals. A++++ Service! Gunner

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0 out of 1 people found this review helpful.

.

This is hands down the best computer repair business in the Northwest! My wife has a home business that is dependent upon a data base buried inside a 2 year old compaq laptop. The laptop crashed on a Thursday night. I brought the laptop down to Progressive Tech Friday morning at 10 am. They had the problem diagnosed by 1pm, solution suggested and resolved by 10am the following day. I am sold for life with these friendly, helpful and knowledable professionals. A++++ Service! Gunner

2
★★★★★

This is hands down the best computer repair business in the Northwest! My wife has a home business that is dependent upon a data base buried inside a 2 year old compaq laptop. The laptop crashed on a Thursday night. I brought the laptop down to Progressive Tech Friday morning at 10 am. They had the problem diagnosed by 1pm, solution suggested and resolved by 10am the following day. I am sold for life with these friendly, helpful and knowledable professionals. A++++ Service! Gunner

Pros: Fast, fast, fast! 24 hour turnaround!

Cons: Next to whole foods, sometimes lots of traffic

.

There are at the least several computer experts who are not only smart but polite. The mangagement has grown into a user friendly group. They reply to questions and are concerned in a polite and helpful manner. 'There is always some one available to assist when the office is busy. Beyond thier set prices they are willing to negotiate. And is located in an area with a variety of shopping such as whole foods and Bartells.

2
★★★★☆

There are at the least several computer experts who are not only smart but polite. The mangagement has grown into a user friendly group. They reply to questions and are concerned in a polite and helpful manner. 'There is always some one available to assist when the office is busy. Beyond thier set prices they are willing to negotiate. And is located in an area with a variety of shopping such as whole foods and Bartells.

Pros: Near Sunlight cafe,Japanese restaurant and Whole Foods

Cons: parking sometimes not conveniet unless shopping in whole food or bartells

.

Recently, my laptop was on the fritz. I decided to drop it off at ProgressiveTech Seattle (U-Dist) to have it checked out. It turns out, laptop repairs were more costly then anticipated. Instead, I decided to have the Technicians back-up the laptop's data to my personal Hard-Drive at a reasonable price. A week later, after the back-up was complete, I tried accessing the data only to find it was not back-up correctly. I returned the personal Hard-Drive to ProgressiveTech to have their technicians re-examine the issue. An hour later, the Technicians confirmed that the data was not backed-up correctly. According to ProgressiveTech's manager, however, they were not liable for the lost data. In the end, not only did I lose the service fee paid to ProgressiveTech, and all data from my laptop, but I was also blamed for the lost data. Needless to say, it was a horrible customer experience that I hope no one else has to endure.

0
★☆☆☆☆

Recently, my laptop was on the fritz. I decided to drop it off at ProgressiveTech Seattle (U-Dist) to have it checked out. It turns out, laptop repairs were more costly then anticipated. Instead, I decided to have the Technicians back-up the laptop's data to my personal Hard-Drive at a reasonable price. A week later, after the back-up was complete, I tried accessing the data only to find it was not back-up correctly. I returned the personal Hard-Drive to ProgressiveTech to have their technicians re-examine the issue. An hour later, the Technicians confirmed that the data was not backed-up correctly. According to ProgressiveTech's manager, however, they were not liable for the lost data. In the end, not only did I lose the service fee paid to ProgressiveTech, and all data from my laptop, but I was also blamed for the lost data. Needless to say, it was a horrible customer experience that I hope no one else has to endure.

Pros: reasonable discount prices

Cons: Unprofessional handling of customer's grievance

.

These guys were honest and straightforward, They actually recommended I not undertake certain repairs because they would not be cost effective. Can recommend them highly.

5
★★★★★

These guys were honest and straightforward, They actually recommended I not undertake certain repairs because they would not be cost effective. Can recommend them highly.

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0 out of 1 people found this review helpful.

.

They fixed my initial problem quickly and were very helpful with a followup issue. Very friendly people too. I would definitely use them again.

2
★★★★★

They fixed my initial problem quickly and were very helpful with a followup issue. Very friendly people too. I would definitely use them again.

.

I drove my laptop to Progressive at my lunch hour. Before I made it back to my office they had called with a diagnosis and within 24 hours it was fixed and ready for pick up. My computer needed an exorcism and these guys de-Linda Blaired it quickly and with little carnage. THESE GUYS ARE GREAT!!!

2
★★★★★

I drove my laptop to Progressive at my lunch hour. Before I made it back to my office they had called with a diagnosis and within 24 hours it was fixed and ready for pick up. My computer needed an exorcism and these guys de-Linda Blaired it quickly and with little carnage. THESE GUYS ARE GREAT!!!

.

My Windows based PC had a mass amount of infections that caused a mass amount of headaches and stress. These dudes fixed it fast ( less than a day) and clean. They were very respectful to me and took time to explain what they were going to do and why they needed to do what they did. I am telling all my friends and family about the teatment I received and how amazing they were.

Thanks to all at Progressive tech!

2
★★★★★

My Windows based PC had a mass amount of infections that caused a mass amount of headaches and stress. These dudes fixed it fast ( less than a day) and clean. They were very respectful to me and took time to explain what they were going to do and why they needed to do what they did. I am telling all my friends and family about the teatment I received and how amazing they were.

Thanks to all at Progressive tech!

Pros: Respectful, clean and efficient.

Cons: Parking iffy during peak hours

.

We were so lucky to find Progressive Tech. Recently our laptop died and 20 years of my boyfriend's precious artwork seemed all but lost. Rich told us the hard drive had failed but he was able to retrieve everything and replace the hard drive. We are so greatful for the fast service and for being kept informed throughout the process. It was a happy day when Martin called to say the data recovery was 100% successful!! Being able to choose the hourly rate you want to pay depending on how fast you need your computer fixed is a great idea! We will definitely be back next time we have computer issues!!

2
★★★★★

We were so lucky to find Progressive Tech. Recently our laptop died and 20 years of my boyfriend's precious artwork seemed all but lost. Rich told us the hard drive had failed but he was able to retrieve everything and replace the hard drive. We are so greatful for the fast service and for being kept informed throughout the process. It was a happy day when Martin called to say the data recovery was 100% successful!! Being able to choose the hourly rate you want to pay depending on how fast you need your computer fixed is a great idea! We will definitely be back next time we have computer issues!!

Pros: Variable hourly rates, friendly professional service

Cons: Not in our neighborhood, but very much worth the drive

.

I had DELL desktop that would shut down during boot up. I took it to Progressive Tech for a consult to see if it could be resurrected.
They found out that the motherboard was fried. I did not have a budget for new desktop. Progressive Tech offered to find me another DELL desktop and install my hard drive on this replacement DELL. For under 200 dollars, Progressive Tech gave me a computer almost identical to my old one, with my current hard drive, so that I do not have to configure or install any programs. They also gave me a great deal to install extra memory in this computer.
These guys are helpful, professional and know what they are doing. They provided a great costumer experience and I am very impressed with their service. I would recommend this outfit to any person looking to fix/troubleshoot an existing windows machine!!

2
★★★★★

I had DELL desktop that would shut down during boot up. I took it to Progressive Tech for a consult to see if it could be resurrected.
They found out that the motherboard was fried. I did not have a budget for new desktop. Progressive Tech offered to find me another DELL desktop and install my hard drive on this replacement DELL. For under 200 dollars, Progressive Tech gave me a computer almost identical to my old one, with my current hard drive, so that I do not have to configure or install any programs. They also gave me a great deal to install extra memory in this computer.
These guys are helpful, professional and know what they are doing. They provided a great costumer experience and I am very impressed with their service. I would recommend this outfit to any person looking to fix/troubleshoot an existing windows machine!!

.

I had a hard drive failure, and after reading reviews for local and Seattle-based computer repair, I decided to go with Progressive Tech. I'm so glad I did! Very fast service and very friendly, and offered a great rate. Although I'm a little farther away (Tacoma-area) it was definitely worth the drive for the great service, compared to the other businesses that received mediocre/poor reviews! Thank you so much!

2
★★★★★

I had a hard drive failure, and after reading reviews for local and Seattle-based computer repair, I decided to go with Progressive Tech. I'm so glad I did! Very fast service and very friendly, and offered a great rate. Although I'm a little farther away (Tacoma-area) it was definitely worth the drive for the great service, compared to the other businesses that received mediocre/poor reviews! Thank you so much!

.

Unfortunately, I didn't find Progressive Tech (Rich) until I had already paid another local laptop repair shop to "diagnose" my keyboard problem and tell me I would need to pay hundreds to perform repairs that didn't even need to be done (verified by photos taken of the inside of my laptop). Not only was the other shop planning to replace parts that didn't need to be replaced, but they were going to charge me substantially more for the parts than if I had bought the same quality myself at Best Buy. Rich objectively and accurately diagnosed my problem, provided personal service (including pick up and delivery of my laptop) and performed timely repairs with no hidden charges or extra fees. In fact, he went out of his way to find the least expensive source for replacement parts and always consulted with me prior to proceeding. I found the service reliable, trustworthy and reasonable. Progressive Tech is where you need to go if you seek neutral, honest and effective computer repair.

2
★★★★★

Unfortunately, I didn't find Progressive Tech (Rich) until I had already paid another local laptop repair shop to "diagnose" my keyboard problem and tell me I would need to pay hundreds to perform repairs that didn't even need to be done (verified by photos taken of the inside of my laptop). Not only was the other shop planning to replace parts that didn't need to be replaced, but they were going to charge me substantially more for the parts than if I had bought the same quality myself at Best Buy. Rich objectively and accurately diagnosed my problem, provided personal service (including pick up and delivery of my laptop) and performed timely repairs with no hidden charges or extra fees. In fact, he went out of his way to find the least expensive source for replacement parts and always consulted with me prior to proceeding. I found the service reliable, trustworthy and reasonable. Progressive Tech is where you need to go if you seek neutral, honest and effective computer repair.

.

Nice doing business face-to-face with the person who provides such a great service. Rich picked up my computer from my home after telling me over the phone what it would cost to get my computer rolling again. He spelled out clearly for me what the possible causes of my computer crashing were and what it would cost to remedy each of those problems.

I appreciated that he was not offended or pushy when I told him that I might have a friend do the dirty work of reinstalling Windows, if necessary, after Rich diagnosed the problem, so I could save money. Rich's work, while less expensive than some other similar businesses, is not free and the hours can add up.

My only complaint is that Rich did not always call me back when he said he would when he had my computer and was diagnosing the problem. But he did find and fix the computer in a very short time.
Through it all, I always felt that he was being fair,honest and knowledgeable. Now you can't say that about all the other computer repair services out there!

2
★★★★☆

Nice doing business face-to-face with the person who provides such a great service. Rich picked up my computer from my home after telling me over the phone what it would cost to get my computer rolling again. He spelled out clearly for me what the possible causes of my computer crashing were and what it would cost to remedy each of those problems.

I appreciated that he was not offended or pushy when I told him that I might have a friend do the dirty work of reinstalling Windows, if necessary, after Rich diagnosed the problem, so I could save money. Rich's work, while less expensive than some other similar businesses, is not free and the hours can add up.

My only complaint is that Rich did not always call me back when he said he would when he had my computer and was diagnosing the problem. But he did find and fix the computer in a very short time.
Through it all, I always felt that he was being fair,honest and knowledgeable. Now you can't say that about all the other computer repair services out there!

Pros: Nice guy. Knows what he's doing. Not pushy

Cons: Not the most punctual at calling me back

.

Rich was a great help in solving my wireless connection issue. I had given up on getting my laptop connected but he was able to finally diagnose that I had a bad internal wireless card. Instead of having to go to the store to buy a new one, he generously offered me the one he was using for testing at a discount so I was completely hooked up before he left. In addition, he removed things I didn't need and suggested changes to improve the performance on my laptop. Lastly I have to mention he was on time and polite the entire time he was here. I will absolutely continue using his service in the future!

2
★★★★★

Rich was a great help in solving my wireless connection issue. I had given up on getting my laptop connected but he was able to finally diagnose that I had a bad internal wireless card. Instead of having to go to the store to buy a new one, he generously offered me the one he was using for testing at a discount so I was completely hooked up before he left. In addition, he removed things I didn't need and suggested changes to improve the performance on my laptop. Lastly I have to mention he was on time and polite the entire time he was here. I will absolutely continue using his service in the future!

.

My mom is 72 years and uses the computer to play cards and games because she has really bad arthritis in her hands and can't hold a deck of cards. When her computer stopped working the local store told her it would cost $400 to fix. I was skeptical about what they were saying, and decided to shop around. I found progressive tech online here at citysearch. They came out to look at it and found that the problem was not with the computer at all, it was just a bad wire in the power cable, which they were able to fix the same day. My mom has been happily playing cards again and they gave her a senior discount, so it only cost $50, not $400 which made her very happy since she is on a fixed income.

You've got to call these guys if you have any problems, they are very honest and give the customer great service.

2
★★★★★

My mom is 72 years and uses the computer to play cards and games because she has really bad arthritis in her hands and can't hold a deck of cards. When her computer stopped working the local store told her it would cost $400 to fix. I was skeptical about what they were saying, and decided to shop around. I found progressive tech online here at citysearch. They came out to look at it and found that the problem was not with the computer at all, it was just a bad wire in the power cable, which they were able to fix the same day. My mom has been happily playing cards again and they gave her a senior discount, so it only cost $50, not $400 which made her very happy since she is on a fixed income.

You've got to call these guys if you have any problems, they are very honest and give the customer great service.

.

I had a great experience with these guys. They picked up my dead laptop at my home late one night and knew right away how to recover the data. I thought I'd lost ten years of photographs but now they are all safely back on a new computer...and properly backed up!

2
★★★★★

I had a great experience with these guys. They picked up my dead laptop at my home late one night and knew right away how to recover the data. I thought I'd lost ten years of photographs but now they are all safely back on a new computer...and properly backed up!

.

My laptop completely failed on me, so i called progressive tech a little later at night; we arranged right away to pick up my laptop the next morning. it was done in 2 days--and, most importantly, all my data was saved. he was really honest about how much i should realistically put into fixing my computer and didn't try to get me to buy anything i didn't need, regardless of how little i knew about computers. fair pricing, fast repair, and no pressure sales. thanks so much!

2
★★★★★

My laptop completely failed on me, so i called progressive tech a little later at night; we arranged right away to pick up my laptop the next morning. it was done in 2 days--and, most importantly, all my data was saved. he was really honest about how much i should realistically put into fixing my computer and didn't try to get me to buy anything i didn't need, regardless of how little i knew about computers. fair pricing, fast repair, and no pressure sales. thanks so much!

Pros: fast pickup and drop off, honest and straight forward

.

My lap top crashed a few days ago because a bunch of people were using it to download all sorts of things-
I took it to progressive tech, he recovered all my data, and suggested to create a guess account on the laptop- cleaned up all the weird stuff that was on there- what impressed me the most is that it was done in less than one hour and the rate is just right for us college kids:- Talk about efficient!!!!

Ps: I normally do not care for writing reviews but for service like this,- I have to spread the word!

2
★★★★★

My lap top crashed a few days ago because a bunch of people were using it to download all sorts of things-
I took it to progressive tech, he recovered all my data, and suggested to create a guess account on the laptop- cleaned up all the weird stuff that was on there- what impressed me the most is that it was done in less than one hour and the rate is just right for us college kids:- Talk about efficient!!!!

Ps: I normally do not care for writing reviews but for service like this,- I have to spread the word!

Pros: unbelievable rate, great customer service, fun staff

Cons: Cant think of any right now-

.

A couple of days ago my laptop wouldn't even turn on. Within the day, my computer was running faster than it ever did before, and I had my life back! Thanks Richard!! I'll never go anywhere else.

2
★★★★★

A couple of days ago my laptop wouldn't even turn on. Within the day, my computer was running faster than it ever did before, and I had my life back! Thanks Richard!! I'll never go anywhere else.

Pros: Knowledgeable, personable, reasonably priced service

.

I called on a tuesday and explained that my laptop wouldn't turn on, kept getting black screens with missing file messages. The tech came to my house and ran some tests and found that the hard drive was failing (had "bad sectors"). They charged less than$ 20 for the diagnosis! I had some school work on there that I needed, as I didn't have backups :(

The next night I got it back (delivered) with a new hard drive (which was used) but they didn't even charge me for it! In total I was changed less than $150 for a new hard drive, reinstall of windows and the data recovery. These guys are fast, polite and honest. I had my computer serviced a a local store and got half the work done for more money (was charged $100+ just for reinstall of windows)... If you need help call these guys...

2
★★★★★

I called on a tuesday and explained that my laptop wouldn't turn on, kept getting black screens with missing file messages. The tech came to my house and ran some tests and found that the hard drive was failing (had "bad sectors"). They charged less than$ 20 for the diagnosis! I had some school work on there that I needed, as I didn't have backups :(

The next night I got it back (delivered) with a new hard drive (which was used) but they didn't even charge me for it! In total I was changed less than $150 for a new hard drive, reinstall of windows and the data recovery. These guys are fast, polite and honest. I had my computer serviced a a local store and got half the work done for more money (was charged $100+ just for reinstall of windows)... If you need help call these guys...

Pros: Fast, cheap, they come to you...

Cons: no compaints here...

More about Progressive Tech

Computer diagnosis just 19.95. We ioffer computer repair, laptop repair, data recovery, spyware and virus cleanup, networking, with onsite support, pickup and delivery or inshop service.

 

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