Woodbridge Dental Group

★★★★☆
Modern dentistry at an affordable price in Wylie
  • 3360 W FM 544 930

    Wylie, TX 75098

    Map & Directions
  • 972-915-0484

Health & Medical

Health & Medical
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My family has been going to them for a couple of years now, but I refuse to set foot in there again. Every time we go they try "upsale" you on procedures you don't need. The dentist cracked my tooth during one of my procedures and then

3
★★★★★

My family has been going to them for a couple of years now, but I refuse to set foot in there again. Every time we go they try "upsale" you on procedures you don't need. The dentist cracked my tooth during one of my procedures and then

.

Went in for free cleaning under my insurance plan and they refused to clean my teeth, stating I had to dish out $700 for deep cleaning under my gums. I had no $ but they were quick to have me approved for financing within 5 minutes. So I

3
★★★★★

Went in for free cleaning under my insurance plan and they refused to clean my teeth, stating I had to dish out $700 for deep cleaning under my gums. I had no $ but they were quick to have me approved for financing within 5 minutes. So I

.

The dentist is great but the office manager Melissa is lacking professional customer service skills. She was rude, argumentative and abrasive. She seems to have forgotten her role as employee to the paying person - the customer. It's not worth it to deal with her, go elsewhere. It's a shame that all the negative reviews say her name alone!

1
★☆☆☆☆

The dentist is great but the office manager Melissa is lacking professional customer service skills. She was rude, argumentative and abrasive. She seems to have forgotten her role as employee to the paying person - the customer. It's not worth it to deal with her, go elsewhere. It's a shame that all the negative reviews say her name alone!

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Don't go here, go elsewhere. You do not want to deal with Melissa. She is rude, unprofessional and doesn't care that you are the customer and her the employee. They will reschedule your visits constantly, which makes you wonder why they

3
★★★★★

Don't go here, go elsewhere. You do not want to deal with Melissa. She is rude, unprofessional and doesn't care that you are the customer and her the employee. They will reschedule your visits constantly, which makes you wonder why they

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I will not return to this office or recommend anyone with a child to go to this office. I have a 10 year old daughter that is petite ... the doctor must not have been used to working with someone with a small mouth, she continued telling

3
★★★★★

I will not return to this office or recommend anyone with a child to go to this office. I have a 10 year old daughter that is petite ... the doctor must not have been used to working with someone with a small mouth, she continued telling

.

RUN, don't walk out the door. I scheduled just a normal exam and cleaning and they wouldn't even clean my teeth!!!! They wanted me to come back and pay $2000 for a deep cleaning. Absolutely ridiculous. I made the biggest mistake of my life

3
★★★★★

RUN, don't walk out the door. I scheduled just a normal exam and cleaning and they wouldn't even clean my teeth!!!! They wanted me to come back and pay $2000 for a deep cleaning. Absolutely ridiculous. I made the biggest mistake of my life

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I believe that the front office personnel should be courteous and professional. When I pointed out an error to one named Melissa, she took offense to it as if I were attacking her personally. The way she treated and talked down to me was humiliating as she made no effort to lower her voice as she spoke down to me in front of others in the waiting room. I was so uncomfortable, that I even went as far as taking my children out of the dental chair and immediately requested a refund and took my children to a much more established office. In my opinion, this place needs some lessons in customer service.

0
★☆☆☆☆

I believe that the front office personnel should be courteous and professional. When I pointed out an error to one named Melissa, she took offense to it as if I were attacking her personally. The way she treated and talked down to me was humiliating as she made no effort to lower her voice as she spoke down to me in front of others in the waiting room. I was so uncomfortable, that I even went as far as taking my children out of the dental chair and immediately requested a refund and took my children to a much more established office. In my opinion, this place needs some lessons in customer service.

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The dentist/orthodontists are great, but the front office staff is extremely unprofessional and make it difficult fot you to go in and out without demeaning you. The main culprit is the office manager Melissa. Time after time, they have upset me and I will not be going back after the treatment is completed. It is too late for me to switch to a different ortho b/c of my insurance, but if I could, I totally would.

0
★☆☆☆☆

The dentist/orthodontists are great, but the front office staff is extremely unprofessional and make it difficult fot you to go in and out without demeaning you. The main culprit is the office manager Melissa. Time after time, they have upset me and I will not be going back after the treatment is completed. It is too late for me to switch to a different ortho b/c of my insurance, but if I could, I totally would.

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I've been to these folks several times now...they've done 3 CEREC crowns, cleaned my teeth, and filled a cavity for me. Their office is sparkling clean, the people are nice, nice, NICE, and the equipment and techniques they use are absolutely state-of-the art! As far as I'm concerned, they are the only place to go for dental care. They offer a really great promotion for first-time patients and even have an affordable dental plan you can get on-the-spot if you need it. I just love 'em!

2
★★★★★

I've been to these folks several times now...they've done 3 CEREC crowns, cleaned my teeth, and filled a cavity for me. Their office is sparkling clean, the people are nice, nice, NICE, and the equipment and techniques they use are absolutely state-of-the art! As far as I'm concerned, they are the only place to go for dental care. They offer a really great promotion for first-time patients and even have an affordable dental plan you can get on-the-spot if you need it. I just love 'em!

 

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