VCA Aacacia Animal Hospital

★★★☆☆
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  • 939 W 6th St

    Corona, CA 92882

    Map & Directions
  • 951-356-0342

About VCA Aacacia Animal Hospital

Categories
  • Veterinarians
  • Emergency Medical Services
  • Pet Grooming
  • Kennels
Details
  • Flea Treatment
  • Microchip Implants
  • Neutering
  • Spaying
Hours
M-Sa 8am-midnight, Su 9am-6pm
Keywords
  • vet
  • veterinarian
  • animal hospital
  • animal clinic
  • VCA
  • veterinary hospital
  • VCA Hospitals
  • vets in
  • vet hospital
  • pet clinic
  • vet in
  • pet hospital
  • vet clinic
Services
  • Parasite Control
  • Annual Pet Check-ups
  • Boarding
  • Cardiology (Heart)
  • Dermatology (Skin Care)
  • Flea & Tick Control
  • Grooming
  • Medications
  • Microchipping
  • Ophthalmology (Eye Care)
  • Pain Management
  • Preventive Care
  • Puppy & Kitten Wellness
  • Senior Pet Wellness
  • Spay & Neuter
  • Vaccines & Vaccinations
  • Veterinarians
  • Weight Loss Programs
  • Dentistry
  • Heartworm Treatment
  • Neurology
  • Surgery
  • Diagnostic services (MRI CT Scan Radiology)
  • Diet & Nutrition
  • Oncology (Cancer Treatment)
  • Veterinary
Bios - VCA Aacacia Animal Hospital
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    .

    $161 to euthanize my pretty white little arthritic kitty. Unlike many vets they took her away and wrestled her paw to put in a shunt. She came back hissing at them. 5 pounds and 25 years old. I wouldn't do it again. I read some sites that say vets inject barbiturate and the cats slowly goes to sleep and passes on. Not here. They injected the two drugs seconds apart and she stiffened after the first and jerked after the second. It isn't a good system. They took two hours even though I had called just before to make sure they were running on time. She was already stressed and having to wait that long and then have some stranger take her and force a shunt into her arm and bandage her so they made sure not to miss in my presence -- I made a mistake here. Not just the money for a few minutes of work, but what I consider an unnecessary shunt not in my sight or hearing. Poor thing couldn't even defend herself -- I should have done something else or had a vet who injects with me present. Then they didn't even wait until the barbiturate took effect to inject the lethal drug. I wanted to stay with her at all times and they wouldn't let me and I was too distraught to fight them. VCA has a bad system. They might or might not be great with sick animals, but for euthanasia they are not good at all. There has to be a better way in general, but this place is too rough in your pet's final moments.

    1
    ★☆☆☆☆

    $161 to euthanize my pretty white little arthritic kitty. Unlike many vets they took her away and wrestled her paw to put in a shunt. She came back hissing at them. 5 pounds and 25 years old. I wouldn't do it again. I read some sites that say vets inject barbiturate and the cats slowly goes to sleep and passes on. Not here. They injected the two drugs seconds apart and she stiffened after the first and jerked after the second. It isn't a good system. They took two hours even though I had called just before to make sure they were running on time. She was already stressed and having to wait that long and then have some stranger take her and force a shunt into her arm and bandage her so they made sure not to miss in my presence -- I made a mistake here. Not just the money for a few minutes of work, but what I consider an unnecessary shunt not in my sight or hearing. Poor thing couldn't even defend herself -- I should have done something else or had a vet who injects with me present. Then they didn't even wait until the barbiturate took effect to inject the lethal drug. I wanted to stay with her at all times and they wouldn't let me and I was too distraught to fight them. VCA has a bad system. They might or might not be great with sick animals, but for euthanasia they are not good at all. There has to be a better way in general, but this place is too rough in your pet's final moments.

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    .

    My fianc noticed swelling on our basset hound's back leg on Saturday night. Thinking he may have gotten stung or bitten, we gave him a Benadryl and kept an eye on it. When it hadn't gone down by Sunday morning, we decided to take him in to the vet. Since our normal vet isn't open on Sundays, we took him in to Aacacia's Norco location.

    At the time, we decided to include a dental as the required blood work and sedation for a dental (which we were planning on doing in the near future, anyway) were the same as that which would be required to tend to the swollen foot (doing them together would prevent him from needing to be sedated on two different occasions). Over $550 dollars later, we get our dog back and were told that the swelling was the result of an abscess that had to be flushed. Cause unknown. No foreign object detected. We were instructed to bring him back in four days so the vet could change the bandage and inspect the sutures in his foot.

    Upon arriving home and removing our dog from our vehicle, I noticed that his back end was covered in loose fecal matter as if he had defecated and was left to sit in it. I figured that because he had been sedated, he wouldnt have been mobile post-op, and decided not to make a big deal out of it. While cleaning him up, I noticed that both front paws had been shaved and showed signs of having been stuck with IV needles. I found this odd, as his back leg was wrapped, and it had been explained that that was where the IV had been placed. I then noticed a large knot above the puncture site on one of the front shaved legs. It most definitely was not there before, and I assumed that an IV had been attempted and removed due to incorrect or improper placement.

    We were given antibiotics and anti-inflammatory medication. When my fianc went to retrieve the items, he found a dental kit in the bag as well. We did not ask to purchase a dental kit and it was not included in the estimate provided to us prior to the procedure. However, upon checking the receipt, we found that we had indeed been charged for the item.

    Four days later, my fianc brought our dog back in for his check-up, as instructed. He brought the dental kit and explained that he had not wanted to purchase it, did not know why it ended up in our bag, and that he wanted to return it. This went back and forth the receptionist saying we needed to speak with the vet and vice versa. After my fiancs adamant insistence, the item was successfully returned.

    It was then time to remove the bandage for inspection. My fianc was told that we would need to pay an additional $40 for a new bandage. He objected, saying that we were told in pre-op that the estimate included the original bandage, 4 day post-op inspection, and new bandage. Both the receptionist and vet declined our insistence. When asked who had given us this information, my fianc pointed to the technician (who happened to be standing close by) who had indeed gone over the procedures with us before any treatment was administered and once again post-op. In fact, my fianc and I both distinctly remember this technician prompting us to return to Aacacia for the post-op, rather than our regular vet, so that we would not be charged for another visit and bandage.

    Aacacia refused to acknowledge what had been explained to us prior to the procedure. They refused to honor their original inclusion of the re-bandage in the cost presented to us at the time of the procedure. And they shrugged off our mention of the knot that had formed during the improper attempt of IV placement on his front paw, saying simply it must have already been there.

    At this point, my fianc was so upset and fed up, he insisted on bringing our dog to our regular vet, instead. He was then told that, during their discussion, a technician had already removed the bandage, and that he would need to pay for a new one. He was astounded. A bag was placed over our dogs leg to protect him during transport, and he and our dog left immediately going instead to our regular vet.

    I am livid over this experience. Never have I had to deal with so many hidden fees and sneaky practices, lies, and non-accountability. But mostly, I am surprised. My sister had frequented Aacacia with her cats for years and, with the exception of their exorbitant costs, had no complaints. I dont know if the staff is new, or if management has changed since she last was there (its been a few years), but if my experience is the norm, I would very strongly advise against VCA Aacacia Animal Hospital.

    1
    ★☆☆☆☆

    My fianc noticed swelling on our basset hound's back leg on Saturday night. Thinking he may have gotten stung or bitten, we gave him a Benadryl and kept an eye on it. When it hadn't gone down by Sunday morning, we decided to take him in to the vet. Since our normal vet isn't open on Sundays, we took him in to Aacacia's Norco location.

    At the time, we decided to include a dental as the required blood work and sedation for a dental (which we were planning on doing in the near future, anyway) were the same as that which would be required to tend to the swollen foot (doing them together would prevent him from needing to be sedated on two different occasions). Over $550 dollars later, we get our dog back and were told that the swelling was the result of an abscess that had to be flushed. Cause unknown. No foreign object detected. We were instructed to bring him back in four days so the vet could change the bandage and inspect the sutures in his foot.

    Upon arriving home and removing our dog from our vehicle, I noticed that his back end was covered in loose fecal matter as if he had defecated and was left to sit in it. I figured that because he had been sedated, he wouldnt have been mobile post-op, and decided not to make a big deal out of it. While cleaning him up, I noticed that both front paws had been shaved and showed signs of having been stuck with IV needles. I found this odd, as his back leg was wrapped, and it had been explained that that was where the IV had been placed. I then noticed a large knot above the puncture site on one of the front shaved legs. It most definitely was not there before, and I assumed that an IV had been attempted and removed due to incorrect or improper placement.

    We were given antibiotics and anti-inflammatory medication. When my fianc went to retrieve the items, he found a dental kit in the bag as well. We did not ask to purchase a dental kit and it was not included in the estimate provided to us prior to the procedure. However, upon checking the receipt, we found that we had indeed been charged for the item.

    Four days later, my fianc brought our dog back in for his check-up, as instructed. He brought the dental kit and explained that he had not wanted to purchase it, did not know why it ended up in our bag, and that he wanted to return it. This went back and forth the receptionist saying we needed to speak with the vet and vice versa. After my fiancs adamant insistence, the item was successfully returned.

    It was then time to remove the bandage for inspection. My fianc was told that we would need to pay an additional $40 for a new bandage. He objected, saying that we were told in pre-op that the estimate included the original bandage, 4 day post-op inspection, and new bandage. Both the receptionist and vet declined our insistence. When asked who had given us this information, my fianc pointed to the technician (who happened to be standing close by) who had indeed gone over the procedures with us before any treatment was administered and once again post-op. In fact, my fianc and I both distinctly remember this technician prompting us to return to Aacacia for the post-op, rather than our regular vet, so that we would not be charged for another visit and bandage.

    Aacacia refused to acknowledge what had been explained to us prior to the procedure. They refused to honor their original inclusion of the re-bandage in the cost presented to us at the time of the procedure. And they shrugged off our mention of the knot that had formed during the improper attempt of IV placement on his front paw, saying simply it must have already been there.

    At this point, my fianc was so upset and fed up, he insisted on bringing our dog to our regular vet, instead. He was then told that, during their discussion, a technician had already removed the bandage, and that he would need to pay for a new one. He was astounded. A bag was placed over our dogs leg to protect him during transport, and he and our dog left immediately going instead to our regular vet.

    I am livid over this experience. Never have I had to deal with so many hidden fees and sneaky practices, lies, and non-accountability. But mostly, I am surprised. My sister had frequented Aacacia with her cats for years and, with the exception of their exorbitant costs, had no complaints. I dont know if the staff is new, or if management has changed since she last was there (its been a few years), but if my experience is the norm, I would very strongly advise against VCA Aacacia Animal Hospital.

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    .

    We've only had one experience at Aacacia, but they were amazing. Sadly, we visited them on an emergency basis after one of our dogs passed away. The staff here helped arrange cremation and were incredibly compassionate with us after we took our girl in. They sent us a condolence card, as well. Their fees were extremely fair, and the staff was just wonderful. We would not hesitate to bring our pets here for anything.

    5
    ★★★★★

    We've only had one experience at Aacacia, but they were amazing. Sadly, we visited them on an emergency basis after one of our dogs passed away. The staff here helped arrange cremation and were incredibly compassionate with us after we took our girl in. They sent us a condolence card, as well. Their fees were extremely fair, and the staff was just wonderful. We would not hesitate to bring our pets here for anything.

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    .

    I have never been to this hospital. I'm just looking for a place to bring my cats and puppy. But I just had to butt in here, because I LOATHE dishonesty in reviews. If you check the dates that nearly ALL the negative reviews were written on, they were all on the same day, July 11, 2010. You really think a ton of unhappy customers ALL got together on one day to pan this place? No chance. These reviews are obviously lies.

    A word of warning to the workers at this hospital though, don't be tempted to do the same by leaving false positive reviews. I really agree with and appreciate those of you who are posting and admitting you work there and addressing the negative reviews, but encourage your customers to leave the actual stories of their experiences. Your honesty will lend you credibility.

    Anyway, we'll see if I choose to go your route or not. What's certain is that if I find out which of your competitors is leaving those negative reviews, I will NEVER go to them.

    Peace!

    5
    ★★★★★

    I have never been to this hospital. I'm just looking for a place to bring my cats and puppy. But I just had to butt in here, because I LOATHE dishonesty in reviews. If you check the dates that nearly ALL the negative reviews were written on, they were all on the same day, July 11, 2010. You really think a ton of unhappy customers ALL got together on one day to pan this place? No chance. These reviews are obviously lies.

    A word of warning to the workers at this hospital though, don't be tempted to do the same by leaving false positive reviews. I really agree with and appreciate those of you who are posting and admitting you work there and addressing the negative reviews, but encourage your customers to leave the actual stories of their experiences. Your honesty will lend you credibility.

    Anyway, we'll see if I choose to go your route or not. What's certain is that if I find out which of your competitors is leaving those negative reviews, I will NEVER go to them.

    Peace!

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    .

    I have 3 dogs and a cat and I wouldn't think of sending them anywhere else!
    They are so professional here and give my babies the best care. Not only that, they are open 24 hours a day and 7 days a week. I had my dog get hit by a car at 11:00 at night. I didn't have to drive around looking for a all night hospital, they took him right in and saved his life. They had a doctor right there at midnight. I am 100% satisfied with this place.
    I didn't find them overpriced either compared to the last place I brought my dogs!

    5
    ★★★★★

    I have 3 dogs and a cat and I wouldn't think of sending them anywhere else!
    They are so professional here and give my babies the best care. Not only that, they are open 24 hours a day and 7 days a week. I had my dog get hit by a car at 11:00 at night. I didn't have to drive around looking for a all night hospital, they took him right in and saved his life. They had a doctor right there at midnight. I am 100% satisfied with this place.
    I didn't find them overpriced either compared to the last place I brought my dogs!

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    .

    after hearing all of your comments i sit and wonder... are you thinking with your $5 a month budget of old roy dog food for your pet or are you thinking with an actual knowledge of veterinary medicine and their charges? i really think that the people who are complaining about charges are complaining for no reason. i worked there for almost 3 yrs and i did most of the billing and discharging as a receptionist. the charges that they put on the bill are there for a reason. if your pet goes in for seizures expect to pay atleast $2000 anywhere you go. there are overnight care charges, emergency medication charges, bloodwork, etc and you still may not know why your pet had the seizure. if you go in to euthanize your pet they MUST CHARGE FOR PRIVATE CREMATION! if the company they use (only cremation) charges them $120 to cremate pets they must pass it to you. coming in at 2am DOES COST MORE than if you came in at 10am. just because you dont see anyone in the lobby doesnt mean that 2 emergencies came and are being taken care of in the back 10mins before you get there. it makes me laugh that you people are being so inconsiderate of the fact that this is an EMERGENCY HOSPITAL and emergencies happen. a pet in the back who crashes unexpectedly can set back appointments by hours. yes im sure your pets ear infection is important to you but consider the fact that the crashing pets family will be more devistated if they have to hear from the doctor "sorry but i had appointments to take care of first." keep in mind at this hospital they are an emergency facility, day practice, boarding facility, grooming and a pharmacy all in one stop. you must keep in mind that putting meds and discharge instructions together take time. you dont have to stop at a pharmacy or wait days for pet meds to send your prescriptions. i think the people who are complaining about prices and time need to consider all of this and then look at an ITEMIZED bill from your human doctor or a human emergency hospital and realize that for the service they give and the care they do give to the pets its a fraction of the price that a human doctor would charge for less than 15 mins of their time to take care of you! all of the doctors are very caring there and very knowledgeable. ive spent many nights watching surgeries or being taught peices of medicine from the majority of the doctors there. i respect them all and would reccomend them to anyone. infact i still pass out their phone number and business cards to people who need it even at my new job.

    4
    ★★★★☆

    after hearing all of your comments i sit and wonder... are you thinking with your $5 a month budget of old roy dog food for your pet or are you thinking with an actual knowledge of veterinary medicine and their charges? i really think that the people who are complaining about charges are complaining for no reason. i worked there for almost 3 yrs and i did most of the billing and discharging as a receptionist. the charges that they put on the bill are there for a reason. if your pet goes in for seizures expect to pay atleast $2000 anywhere you go. there are overnight care charges, emergency medication charges, bloodwork, etc and you still may not know why your pet had the seizure. if you go in to euthanize your pet they MUST CHARGE FOR PRIVATE CREMATION! if the company they use (only cremation) charges them $120 to cremate pets they must pass it to you. coming in at 2am DOES COST MORE than if you came in at 10am. just because you dont see anyone in the lobby doesnt mean that 2 emergencies came and are being taken care of in the back 10mins before you get there. it makes me laugh that you people are being so inconsiderate of the fact that this is an EMERGENCY HOSPITAL and emergencies happen. a pet in the back who crashes unexpectedly can set back appointments by hours. yes im sure your pets ear infection is important to you but consider the fact that the crashing pets family will be more devistated if they have to hear from the doctor "sorry but i had appointments to take care of first." keep in mind at this hospital they are an emergency facility, day practice, boarding facility, grooming and a pharmacy all in one stop. you must keep in mind that putting meds and discharge instructions together take time. you dont have to stop at a pharmacy or wait days for pet meds to send your prescriptions. i think the people who are complaining about prices and time need to consider all of this and then look at an ITEMIZED bill from your human doctor or a human emergency hospital and realize that for the service they give and the care they do give to the pets its a fraction of the price that a human doctor would charge for less than 15 mins of their time to take care of you! all of the doctors are very caring there and very knowledgeable. ive spent many nights watching surgeries or being taught peices of medicine from the majority of the doctors there. i respect them all and would reccomend them to anyone. infact i still pass out their phone number and business cards to people who need it even at my new job.

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    .

    When animals get sick, we have to expect to fork over money. We've taken 4 of our pets here and each time they have been treated great and saved. One of our cats was in their "ICU" for 4 days, and in the end it was a little under $2000. They saved his life so it was worth it. We called around to several specialty hospitals to get price quotes for his condition after our primary vet had diagnosed him. Other hospitals were quoting us $3400 and up! So, from Los Angeles, we drove all the way to Corona to Acacia and they did their magic and saved our boy. They're surgeon also saved my brothers dog from having his leg amputated..total cost of surgery $1700..my brother was being charged $2500 in other places and they couldn't guarantee that the dog's leg would be saved. Don't go to 24 hour hospitals if it's not absolutely urgent or you have money to throw around because it's going to cost you money. Having said all that, I know that prices for all vet medications has gone up considerably so yes the prices might seem higher now than a few years back when we went but believe me, it is worth if for the care your pet will get at the hands of those doctors.

    4
    ★★★★☆

    When animals get sick, we have to expect to fork over money. We've taken 4 of our pets here and each time they have been treated great and saved. One of our cats was in their "ICU" for 4 days, and in the end it was a little under $2000. They saved his life so it was worth it. We called around to several specialty hospitals to get price quotes for his condition after our primary vet had diagnosed him. Other hospitals were quoting us $3400 and up! So, from Los Angeles, we drove all the way to Corona to Acacia and they did their magic and saved our boy. They're surgeon also saved my brothers dog from having his leg amputated..total cost of surgery $1700..my brother was being charged $2500 in other places and they couldn't guarantee that the dog's leg would be saved. Don't go to 24 hour hospitals if it's not absolutely urgent or you have money to throw around because it's going to cost you money. Having said all that, I know that prices for all vet medications has gone up considerably so yes the prices might seem higher now than a few years back when we went but believe me, it is worth if for the care your pet will get at the hands of those doctors.

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    .

    well, i've never been here. however, if it's primarilly an emergency vet than expect a long wait and to spend a lot of money. i've been to a few after hours vets and waited all night and spent thousands of dollars. Also, some people are stating that this place is in it just for the money. Yes they are there to help you with your pet, but it is still a business and YES they do need to make money in order to pay the staff/vet and remain open so that they can take care of our pets after hours. if you own pets expect to spend a lot of money. PERIOD!

    5
    ★★★★★

    well, i've never been here. however, if it's primarilly an emergency vet than expect a long wait and to spend a lot of money. i've been to a few after hours vets and waited all night and spent thousands of dollars. Also, some people are stating that this place is in it just for the money. Yes they are there to help you with your pet, but it is still a business and YES they do need to make money in order to pay the staff/vet and remain open so that they can take care of our pets after hours. if you own pets expect to spend a lot of money. PERIOD!

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    .

    i worked in a veterinary office in huntington park ca, i am also a vet technologist i took my dog to vca in corona.
    1. any vet you go to you must pay before services are given.
    2. animals cannot speak to you, so when you go to get an animal treated and the problem does not go away dont get angry it could be a severe proble.
    3. appointments at a human dr. office are the same as for animals just because your there at 10pm does not mean you will see the dr at 10 pm.4
    4. some clients that bring in there dog are very picky and ask alot of questions thats why some people wait awhile.
    5. alot of people think they know about animals, and what they have just because you googled the symptoms does not make you a dr.
    6. just like people animals are very expensive its called supply and demand its what makes the world go round, i always say if you cannot afford an animal do not get one.
    i use to be the same way oh this dr cheated me work at a place and see its not easy taking peoples money while the kids are crying for there pet its very difficult. by the way vca in corona is an ok place

    5
    ★★★★★

    i worked in a veterinary office in huntington park ca, i am also a vet technologist i took my dog to vca in corona.
    1. any vet you go to you must pay before services are given.
    2. animals cannot speak to you, so when you go to get an animal treated and the problem does not go away dont get angry it could be a severe proble.
    3. appointments at a human dr. office are the same as for animals just because your there at 10pm does not mean you will see the dr at 10 pm.4
    4. some clients that bring in there dog are very picky and ask alot of questions thats why some people wait awhile.
    5. alot of people think they know about animals, and what they have just because you googled the symptoms does not make you a dr.
    6. just like people animals are very expensive its called supply and demand its what makes the world go round, i always say if you cannot afford an animal do not get one.
    i use to be the same way oh this dr cheated me work at a place and see its not easy taking peoples money while the kids are crying for there pet its very difficult. by the way vca in corona is an ok place

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    We have found Aacacia Animal Hospital to be quite competent in their caring for our dog. It's a 24 hour hospital, and we've had to ring the doorbell at 4am before, and they were extremely kind and hospitable in that situation as well. Don't be afraid to ask questions, or to have the doctor or tech to explain something a second time. You should do that even with your own health practitioner, why not the one who cares for your pet?

    Vets are expensive, and the better the place, usually the better the care and the more they charge. I'd much rather take my dog to Aacacia then some hole in the wall, dirty place. Yes, it's hard to swallow an unexpected $600 bill, but medical charges are crazy all over, I don't expect my vet to be cut-rate just because they're caring for my dog.

    All that having been said, I HAVE witnessed ONE front counter clerk who I overheard being exceptionally rude to a customer on the phone. I should have gotten her name, but I only heard one side of the conversation, so didn't really feel comfortable since she wasn't dealing with me. EVERYONE whom I've dealt with has at least been business-like, if not very kind and caring. I understand that you can't allow yourself to get attached to your patients in places like these, so I find that completely forgivable. I give Aacacia Animal Hospital FIVE STARS.

    5
    ★★★★★

    We have found Aacacia Animal Hospital to be quite competent in their caring for our dog. It's a 24 hour hospital, and we've had to ring the doorbell at 4am before, and they were extremely kind and hospitable in that situation as well. Don't be afraid to ask questions, or to have the doctor or tech to explain something a second time. You should do that even with your own health practitioner, why not the one who cares for your pet?

    Vets are expensive, and the better the place, usually the better the care and the more they charge. I'd much rather take my dog to Aacacia then some hole in the wall, dirty place. Yes, it's hard to swallow an unexpected $600 bill, but medical charges are crazy all over, I don't expect my vet to be cut-rate just because they're caring for my dog.

    All that having been said, I HAVE witnessed ONE front counter clerk who I overheard being exceptionally rude to a customer on the phone. I should have gotten her name, but I only heard one side of the conversation, so didn't really feel comfortable since she wasn't dealing with me. EVERYONE whom I've dealt with has at least been business-like, if not very kind and caring. I understand that you can't allow yourself to get attached to your patients in places like these, so I find that completely forgivable. I give Aacacia Animal Hospital FIVE STARS.

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    Our dog had a very severe allergic reaction one night, we had to take her in at 4 AM. She was wheezing and completely swollen face. We rushed her down there, and the Vet was quick, thorough and told us a safe dose of benadryl we could give at home. She offered to keep her overnight and watch her for 60$. The two shots to stop the reaction were 140$. Honestly, that is pretty cheap for having 24 hour emergency care. If you can't afford that, you can't afford a pet.

    5
    ★★★★★

    Our dog had a very severe allergic reaction one night, we had to take her in at 4 AM. She was wheezing and completely swollen face. We rushed her down there, and the Vet was quick, thorough and told us a safe dose of benadryl we could give at home. She offered to keep her overnight and watch her for 60$. The two shots to stop the reaction were 140$. Honestly, that is pretty cheap for having 24 hour emergency care. If you can't afford that, you can't afford a pet.

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    .

    They are a great animal hospital!! beware some of the reveiws are written by workers at other animal hospitals who are trying to down their competition. I did ROP work for aacacia and they have a great facility very clean and professional. They are an emergency hospital and are expected to cost more because of the services they provide. BTW never take your dog to corona animal hospital they do unlawful practices and inhumane treatments I've seen first hand!

    5
    ★★★★★

    They are a great animal hospital!! beware some of the reveiws are written by workers at other animal hospitals who are trying to down their competition. I did ROP work for aacacia and they have a great facility very clean and professional. They are an emergency hospital and are expected to cost more because of the services they provide. BTW never take your dog to corona animal hospital they do unlawful practices and inhumane treatments I've seen first hand!

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    I took our family chihuahua in for a seizure and was asked immediatey for a $400 deposit. I immediately forked out 4 $100 bllls so they could administer treatment.With-in 15 minutes, I was presented with a ESTIMATE on what it would cost to administer care for our family pet for the next 24 hours. I was floored when I learned the estmate "may range" from $1240-$1550 and included 18-20 different charges and must be paid in advance or they would not treat our beloved pet. We had no idea why our dog had gone into seizure and we were getting no answers from the Vet. Our other dog was missing and we thought they might have eaten rat poison but had no evidence or comfirnation, With my two daughters by my side, we agrued and toiled with this difficult decision to euthanize Lilly. They took our $400 deposit as if they were doing us a favor. All three of us watched as the Vet administered the drug,

    1
    ★☆☆☆☆

    I took our family chihuahua in for a seizure and was asked immediatey for a $400 deposit. I immediately forked out 4 $100 bllls so they could administer treatment.With-in 15 minutes, I was presented with a ESTIMATE on what it would cost to administer care for our family pet for the next 24 hours. I was floored when I learned the estmate "may range" from $1240-$1550 and included 18-20 different charges and must be paid in advance or they would not treat our beloved pet. We had no idea why our dog had gone into seizure and we were getting no answers from the Vet. Our other dog was missing and we thought they might have eaten rat poison but had no evidence or comfirnation, With my two daughters by my side, we agrued and toiled with this difficult decision to euthanize Lilly. They took our $400 deposit as if they were doing us a favor. All three of us watched as the Vet administered the drug,

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    @david a- If you had had yor pet spayed you would not have put your pet in the situation that you did. Are u a breeder ??? I'm tired of breeders complaing about their pet bills when all they r doing is trying to make money for themselves. FYI- Spay and neuter your pets !!!!! David a- u make me sick !!! You seem to refer to your animal as a meal ticket, rather than a beloved pet.

    5
    ★★★★★

    @david a- If you had had yor pet spayed you would not have put your pet in the situation that you did. Are u a breeder ??? I'm tired of breeders complaing about their pet bills when all they r doing is trying to make money for themselves. FYI- Spay and neuter your pets !!!!! David a- u make me sick !!! You seem to refer to your animal as a meal ticket, rather than a beloved pet.

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    VCA Aacacia Animal Hospital saved my little dogs life. Twice. Not only did they save his life when they performed an emergency surgery late that night when he was attacked by 3 large dogs, they saved it again when they removed the gangrene he developed over a week later. All these events severely traumatized my little dog, and temporarily turned him from a sweet loving dog into a snarling biter. They continued to give him very caring and thorough treatment in spite of him biting at them repeatedly. They were patient and understanding with him. Yes, it was expensive. They did provide estimates, and in most cases they were within or near the estimate. On one occasion I did receive a surprise, but they very graciously worked with me on that. The staff was very caring and friendly, and even if they didn't remember my name all the time, they always remembered my dogs name. As a result of the gangrene removal my dogs wound had some complications, and they quickly referred me to a specialized wound hospital nearby, rather than selling me another surgery. If all they cared about was money, they would have easily sold me another surgery. They were honest and showed concern about my financial situation. After my dog was treated at that specialized wound hospital I brought him by VCA Aacacia (not for an appointment, but just to say "hi") and the 3 doctors who treated him all came out to see him and were genuinely happy to see how well he was doing. A lot of people on here seem to be complaining about their prices, but I am convinced that you get what you pay for. I, for one, received exceptional care and service from professionals that sincerely love animals. I will always be thankful to the wonderful staff at VCA Aacacia for giving me more time with my best friend.

    5
    ★★★★★

    VCA Aacacia Animal Hospital saved my little dogs life. Twice. Not only did they save his life when they performed an emergency surgery late that night when he was attacked by 3 large dogs, they saved it again when they removed the gangrene he developed over a week later. All these events severely traumatized my little dog, and temporarily turned him from a sweet loving dog into a snarling biter. They continued to give him very caring and thorough treatment in spite of him biting at them repeatedly. They were patient and understanding with him. Yes, it was expensive. They did provide estimates, and in most cases they were within or near the estimate. On one occasion I did receive a surprise, but they very graciously worked with me on that. The staff was very caring and friendly, and even if they didn't remember my name all the time, they always remembered my dogs name. As a result of the gangrene removal my dogs wound had some complications, and they quickly referred me to a specialized wound hospital nearby, rather than selling me another surgery. If all they cared about was money, they would have easily sold me another surgery. They were honest and showed concern about my financial situation. After my dog was treated at that specialized wound hospital I brought him by VCA Aacacia (not for an appointment, but just to say "hi") and the 3 doctors who treated him all came out to see him and were genuinely happy to see how well he was doing. A lot of people on here seem to be complaining about their prices, but I am convinced that you get what you pay for. I, for one, received exceptional care and service from professionals that sincerely love animals. I will always be thankful to the wonderful staff at VCA Aacacia for giving me more time with my best friend.

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    Stay FAR AWAY from this place they will suck you dry and smile in your face !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    1
    ★☆☆☆☆

    Stay FAR AWAY from this place they will suck you dry and smile in your face !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Do not send your pet here in an emergency. They gave me an estimate of $384 just for a diagnostic test, of which we already told them what we felt the dog was suffering from. It was obvious my bulldog had an uterine infection. Total procedure price ended up being an estimate of $3,200 in addition to above cost. I took my dog home after paying $100 to them for fluids when they initially tried to bill me $293.00 for this. My dog did ok overnight at home and we took her to Dr. Butchko. Had the total procedure, testing and boarding done for $800.00. Butchko removed her uterus and she is doing well. Thank Goodness for Butchko if we had listened to Acacia we were going to put her down..as we couldn't afford to keep her alive. They are nothing more than ANIMAL KILLERS... I am not sure anyone would pay $3,200 for surgery on a 6 year old bulldog...

    0
    ★☆☆☆☆

    Do not send your pet here in an emergency. They gave me an estimate of $384 just for a diagnostic test, of which we already told them what we felt the dog was suffering from. It was obvious my bulldog had an uterine infection. Total procedure price ended up being an estimate of $3,200 in addition to above cost. I took my dog home after paying $100 to them for fluids when they initially tried to bill me $293.00 for this. My dog did ok overnight at home and we took her to Dr. Butchko. Had the total procedure, testing and boarding done for $800.00. Butchko removed her uterus and she is doing well. Thank Goodness for Butchko if we had listened to Acacia we were going to put her down..as we couldn't afford to keep her alive. They are nothing more than ANIMAL KILLERS... I am not sure anyone would pay $3,200 for surgery on a 6 year old bulldog...

    Pros: 24hrs

    Cons: Triple the price

    .

    Do not send your pet here in an emergency. They gave me an estimate of $384 just for a diagnostic test, of which we already told them what we felt the dog was suffering from. It was obvious my bulldog had an uterine infection. Total procedure price ended up being an estimate of $3,200. I took my dog home after paying $100 to them for fluids when they initially tried to bill me $293.00 for this. My dog did ok overnight at home and we took her to Dr. Butchko. Had the total procedure, testing and boarding done for $800.00. Butchko removed her uterus and she is doing well. Thank Goodness for Butchko if we had listened to Acacia we were going to put her down. They are nothing more than ANIMAL KILLERS... I am not sure anyone would pay $3,200 for surgery on a 6 year old bulldog...

    1
    ★☆☆☆☆

    Do not send your pet here in an emergency. They gave me an estimate of $384 just for a diagnostic test, of which we already told them what we felt the dog was suffering from. It was obvious my bulldog had an uterine infection. Total procedure price ended up being an estimate of $3,200. I took my dog home after paying $100 to them for fluids when they initially tried to bill me $293.00 for this. My dog did ok overnight at home and we took her to Dr. Butchko. Had the total procedure, testing and boarding done for $800.00. Butchko removed her uterus and she is doing well. Thank Goodness for Butchko if we had listened to Acacia we were going to put her down. They are nothing more than ANIMAL KILLERS... I am not sure anyone would pay $3,200 for surgery on a 6 year old bulldog...

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    You know I cant people the people on here and all the horrible things that are being said about this hospital. It really sickens me. I have never ever had a problem with this place. Yes I do agree that it might take alittle time to be seen BUT it takes forever to see my own doctor!! And YES new FLASH it costs money to have your pet seen by ANY vet due tot he fact that pets do dont have health insurance like we do! You dont see the bill that our doctors send the insurance companies do you NO! I do not think that this hospital is MONEY hungry like so many of you are saying! I think that it is a 24 hour place so yes they can charge a little bit more! But they have wonderful wonderful doctors and I would take my pet there any day of the week!!
    So to those of you reading this and thinking of taking you oets here do so and judge it for yourself. Dont judge because of some stupid comments on this! Judge them for yourselves!

    5
    ★★★★★

    You know I cant people the people on here and all the horrible things that are being said about this hospital. It really sickens me. I have never ever had a problem with this place. Yes I do agree that it might take alittle time to be seen BUT it takes forever to see my own doctor!! And YES new FLASH it costs money to have your pet seen by ANY vet due tot he fact that pets do dont have health insurance like we do! You dont see the bill that our doctors send the insurance companies do you NO! I do not think that this hospital is MONEY hungry like so many of you are saying! I think that it is a 24 hour place so yes they can charge a little bit more! But they have wonderful wonderful doctors and I would take my pet there any day of the week!!
    So to those of you reading this and thinking of taking you oets here do so and judge it for yourself. Dont judge because of some stupid comments on this! Judge them for yourselves!

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    I needed to get my dogs last records of vacination, from this place. I called and was informed that they have no records of me bringing my dog there, only my cat. I was kinda dismayed becasue not only did my dog get vacinated there he also had ear surgery and now I was been told they have no record of my dog being there.. .So I thought well I will find my check I wrote, and sure enough I found the check I wrote and my records for my dog. I called back the girl still insisted I had never brought my dog there. What a bunch of Morons....

    1
    ★☆☆☆☆

    I needed to get my dogs last records of vacination, from this place. I called and was informed that they have no records of me bringing my dog there, only my cat. I was kinda dismayed becasue not only did my dog get vacinated there he also had ear surgery and now I was been told they have no record of my dog being there.. .So I thought well I will find my check I wrote, and sure enough I found the check I wrote and my records for my dog. I called back the girl still insisted I had never brought my dog there. What a bunch of Morons....

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    It's been said here over and over, and Aacacia is all about the money. Every time I've been roped into taking my pets there they have made us wait for well over an hour past our appointment time... which would be understandable if there were emergencies with other animals, but many times I was the only person there and still had to wait well past the time of my appointment.

    Then, when pulled into the exam room, the vet proceeds to lay all these extra procedures your pet so desperately needs. I brought my cat in to have a simple check on a small cut from another cat and they attempted to lay me with five hundred dollars worth of things I didnt need, including basically shoving certain products down my throat, because of course they get more from those companies to do so.

    This is all after repeatedly telling the vet that I am on a fixed income and currently laid off from my job. I absolutely did not have the money to clean my pet's teeth... I haven't had my own teeth cleaned in years because of financial issues and lack of insurance! Even after all this I was still charged over three hundred dollars for a non-infected small claw wound.

    Then they had the gall to wait until I was home to ask if I would authorize pain meds for my pet, putting me on the spot again and then doing so once more when I went to pick up my pet.

    I will never ever go to Aacacia again. There are actual, skilled, caring vets out there who aren't trying to squeeze every penny out of you. I'll be looking for one of them now.

    1
    ★☆☆☆☆

    It's been said here over and over, and Aacacia is all about the money. Every time I've been roped into taking my pets there they have made us wait for well over an hour past our appointment time... which would be understandable if there were emergencies with other animals, but many times I was the only person there and still had to wait well past the time of my appointment.

    Then, when pulled into the exam room, the vet proceeds to lay all these extra procedures your pet so desperately needs. I brought my cat in to have a simple check on a small cut from another cat and they attempted to lay me with five hundred dollars worth of things I didnt need, including basically shoving certain products down my throat, because of course they get more from those companies to do so.

    This is all after repeatedly telling the vet that I am on a fixed income and currently laid off from my job. I absolutely did not have the money to clean my pet's teeth... I haven't had my own teeth cleaned in years because of financial issues and lack of insurance! Even after all this I was still charged over three hundred dollars for a non-infected small claw wound.

    Then they had the gall to wait until I was home to ask if I would authorize pain meds for my pet, putting me on the spot again and then doing so once more when I went to pick up my pet.

    I will never ever go to Aacacia again. There are actual, skilled, caring vets out there who aren't trying to squeeze every penny out of you. I'll be looking for one of them now.

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    We have changed our opinion, of this facility, because of a recent incident that left us with no choice but to utilize them (we had a very poor experience @ 3 years ago)! I am thoroughly impressed and extremely thankful for the recent care that we received for our 11 week old puppy, Izzy. Dr. Hyung Shim is amazingly caring and professional. He explained the problem in "layman" terms and the various choices of treatments. We were allowed to ask as many questions as we had and we never felt that he was rushed for time or brushing our concerns aside. He actually listened to us! He was available to talk to when we called to check on her while she was in the hospital and he PERSONALLY called to check and see how we were doing after we had her home. The staff was friendly and informative -- at the front desk, Cassandra was a joy to deal with even in our "stressed" condition. Kudos to the obvious improvements and changes that have been made at this hospital.

    Pamela & Jim Preston

    5
    ★★★★★

    We have changed our opinion, of this facility, because of a recent incident that left us with no choice but to utilize them (we had a very poor experience @ 3 years ago)! I am thoroughly impressed and extremely thankful for the recent care that we received for our 11 week old puppy, Izzy. Dr. Hyung Shim is amazingly caring and professional. He explained the problem in "layman" terms and the various choices of treatments. We were allowed to ask as many questions as we had and we never felt that he was rushed for time or brushing our concerns aside. He actually listened to us! He was available to talk to when we called to check on her while she was in the hospital and he PERSONALLY called to check and see how we were doing after we had her home. The staff was friendly and informative -- at the front desk, Cassandra was a joy to deal with even in our "stressed" condition. Kudos to the obvious improvements and changes that have been made at this hospital.

    Pamela & Jim Preston

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    We took our dog to Aacacia because he was dizzy and acting strange... they quickly identified the issue as being a piece of foxtail that had gotten into his ear and worked it's way down. They tried to remove it without sedating him, but ended up needing to sedate him to remove it. They seemed knowledgeable and adept at doing their job, and they were nice and very professional. It's just too bad that vet care is so expensive! I think the bill would have been the same anywhere in the area though... maybe I'm wrong... but just the same, we're happy that our dog is well. We've only ever taken pets to this hospital for emergencies, but have had only good experiences when doing so...

    4
    ★★★★☆

    We took our dog to Aacacia because he was dizzy and acting strange... they quickly identified the issue as being a piece of foxtail that had gotten into his ear and worked it's way down. They tried to remove it without sedating him, but ended up needing to sedate him to remove it. They seemed knowledgeable and adept at doing their job, and they were nice and very professional. It's just too bad that vet care is so expensive! I think the bill would have been the same anywhere in the area though... maybe I'm wrong... but just the same, we're happy that our dog is well. We've only ever taken pets to this hospital for emergencies, but have had only good experiences when doing so...

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    This business is all about money. When you are sitting there with your sick dog, you hear everything. They kept telling people they were under staffed, this was on the phone and in person. They are all about the bill and charges and take so long to give you info. Oh yes, and claiming they have computer problems. Computers are run by people and because they over charge for everything. Unfortunately, I didnt have a chance to check prices even though I did question them. Our adored 7 lb dog was put to sleep and cost 92 dollars plust 36 dollars for group cremation. The best vet charges 44 and doesnt rip you off for cremation. The best vet would charge 42 dollars paid directly to the company and give you your pets ashes. I am so sad that our dog go had to leave this world and mad that places like this dont do the right thing. They made us wait so long for our bill (1 hour) after we made that awful decision and I had to tell them I couldn't do this anymore and would come back tomorrow. When I came back she charged prices higher that what she was trying to do the night before. They truly are about money, this makes me sad for others who go there and their beloved animals. DON'T GO HERE!!!

    1
    ★☆☆☆☆

    This business is all about money. When you are sitting there with your sick dog, you hear everything. They kept telling people they were under staffed, this was on the phone and in person. They are all about the bill and charges and take so long to give you info. Oh yes, and claiming they have computer problems. Computers are run by people and because they over charge for everything. Unfortunately, I didnt have a chance to check prices even though I did question them. Our adored 7 lb dog was put to sleep and cost 92 dollars plust 36 dollars for group cremation. The best vet charges 44 and doesnt rip you off for cremation. The best vet would charge 42 dollars paid directly to the company and give you your pets ashes. I am so sad that our dog go had to leave this world and mad that places like this dont do the right thing. They made us wait so long for our bill (1 hour) after we made that awful decision and I had to tell them I couldn't do this anymore and would come back tomorrow. When I came back she charged prices higher that what she was trying to do the night before. They truly are about money, this makes me sad for others who go there and their beloved animals. DON'T GO HERE!!!

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    Had an appt. at 11am was there at 10:30 and waited 2 hours to see the vet. Was charged for meds that I was told not to give to my dog before they called me. After I got home I called to see if I could return the medication if he didn't need it and they told me NO! asked why I was charged for meds that my dog might not need and they said this was standard. It was over 50.00 dollars and I can't return it even if he doesn't need it. I would not recommend them to anyone. I don't think they know what they are doing.....please don't go to them. For your pets sake.

    1
    ★☆☆☆☆

    Had an appt. at 11am was there at 10:30 and waited 2 hours to see the vet. Was charged for meds that I was told not to give to my dog before they called me. After I got home I called to see if I could return the medication if he didn't need it and they told me NO! asked why I was charged for meds that my dog might not need and they said this was standard. It was over 50.00 dollars and I can't return it even if he doesn't need it. I would not recommend them to anyone. I don't think they know what they are doing.....please don't go to them. For your pets sake.

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    We recently had our sick dog Jolly treated at this hospital by Dr. Hyung Shim and he was a SUPERBphysician! Jolly had been demonstrating intermittent problems with breathing. He listened (really listened) to the symptoms that we told him that we had observed and he asked very good questions. He did an extensive assessment (blood,urine, xray) - very thorough! Once he had the results - he gave us his diagnosis/opinion in a very honest manner. He gave us numerous options as to what he thought would be best for Jolly. We took Jolly home and on the ride home we had more questions. I called him and he talked with me for some time and he gave me referrals to specialist hospitals and he sent me the xray via e-mail so that we could get assistance over the weekend as we were really worried about his condition - not knowing if he would get worse - or if we had seen the worst of it. The following day Dr. Shim was kind enough to continue to assist us - even though it was his day off! He demonstrated his intelligence, compassion, and good common sense with the advice that he gave us. We followed his advice and took him to a specialist hospital and we are SO GLAD that we did as Jolly is better - back playing with his buddy Sparky. Accacia Animal Hospital is SUPERB! I would rec-commend this hospital to every animal/pet lover in the world!!! We will continue taking Jolly and Sparky there - that is for sure!!!! We love you Dr. Shim - and we love the entire staff - you are all AWESOME!!!! I have one question for those of you reading this review.....how do you REALLY thank someone for saving your pet's life?

    5
    ★★★★★

    We recently had our sick dog Jolly treated at this hospital by Dr. Hyung Shim and he was a SUPERBphysician! Jolly had been demonstrating intermittent problems with breathing. He listened (really listened) to the symptoms that we told him that we had observed and he asked very good questions. He did an extensive assessment (blood,urine, xray) - very thorough! Once he had the results - he gave us his diagnosis/opinion in a very honest manner. He gave us numerous options as to what he thought would be best for Jolly. We took Jolly home and on the ride home we had more questions. I called him and he talked with me for some time and he gave me referrals to specialist hospitals and he sent me the xray via e-mail so that we could get assistance over the weekend as we were really worried about his condition - not knowing if he would get worse - or if we had seen the worst of it. The following day Dr. Shim was kind enough to continue to assist us - even though it was his day off! He demonstrated his intelligence, compassion, and good common sense with the advice that he gave us. We followed his advice and took him to a specialist hospital and we are SO GLAD that we did as Jolly is better - back playing with his buddy Sparky. Accacia Animal Hospital is SUPERB! I would rec-commend this hospital to every animal/pet lover in the world!!! We will continue taking Jolly and Sparky there - that is for sure!!!! We love you Dr. Shim - and we love the entire staff - you are all AWESOME!!!! I have one question for those of you reading this review.....how do you REALLY thank someone for saving your pet's life?

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    We started using this vet when my 19yr old Persian began suffering kidney failure. We didn't know if she would make it through that first night, and when we got the call that she was okay to come home - I'll never forget how thankful I was. Although she did eventually pass away I was able to have several last months with her which I won't forget. We continue to take our dog (age 12) and two new kittens (age 1yr) regularly. The staff is very friendly and knows us and our pets by name. Everyone is genuinely concerned for the health and well-being of the animals and are always honest about the best treatment options. They've helped us through kidney failures, heart murmurs, eye infections, and swollen bellys - and they always make sure we understand the ins and outs of each pets health - and what the pros, cons (and prices) are to each treatment option. Our pets are our family and I wouldn't take them anywhere else.

    5
    ★★★★★

    We started using this vet when my 19yr old Persian began suffering kidney failure. We didn't know if she would make it through that first night, and when we got the call that she was okay to come home - I'll never forget how thankful I was. Although she did eventually pass away I was able to have several last months with her which I won't forget. We continue to take our dog (age 12) and two new kittens (age 1yr) regularly. The staff is very friendly and knows us and our pets by name. Everyone is genuinely concerned for the health and well-being of the animals and are always honest about the best treatment options. They've helped us through kidney failures, heart murmurs, eye infections, and swollen bellys - and they always make sure we understand the ins and outs of each pets health - and what the pros, cons (and prices) are to each treatment option. Our pets are our family and I wouldn't take them anywhere else.

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    I'd be highly suspicious of the positive reviews. My experience mirrors the more recent negative reviews, and they prey on people's fears and ignorance to overcharge for services.\n\nWe had a 3:00 appointment and didn't see a vet for close to an hour after even though we arrived early. Then they consistently overcharge for services. Consult another veterinarian to learn what are standard necessary procedures and their costs. You will find extra procedures added to your bill at greatly inflated cost. Your estimate will contain lots of vague language about things like ""Professional Services Other"" and there will be an extended range given for the possible costs of services. Don't assume that you will be contacted before they add extra expenses to your initial estimate. You will likely find your final bill will be at the very top of that ""possible"" range, rather than what you originally agree to pay. Also be careful what you initial. It will lock you into paying for those services that you didn't approve. We found that they gave us a bait and switch. They said they had not performed x-rays and that they wanted x-rays to be performed and said they would call with a revised estimate. We waited all day for the revised estimate, which gave us time to consult another vet. The other vet made it clear x-rays were unnecessary because the complication that they were looking for is ""extremely rare,"" so we did not approve x-rays. We decided to transfer the animal to Animal Emergency in Grand Terrace (a much better and reasonable hospital). So when we went to pick up the animal, they tried to bill us for services we had not approved. When we pointed this out, they used the sneaky language of the initial estimate to raise the price from what we had already agreed on. We wanted to see an itemized list of services rendered with their actual costs before we would pay the extra money. This is basic. I wanted to know exactly what we were paying for. They printed one out that did not have prices. They blamed the computers. Now after two hours of this, we had to get our cat to the other hospital. We finally agreed to pay the higher price, but get this, the final bill had an itemized list of services rendered with their prices, exactly like I had requested. Here's the kicker: it was different from the one I had just been shown. I didn't notice this until I was in the car, hurrying to the other hospital. iI turns out they actually did take x-rays and charged them to me. They actually prey on people's fears and assume people's ignorance at reading lists of services rendered to get away with charging people for stuff that they didn't need or ask for.\n\nTo top it off, they have the gall to pretend that their services are better than anyone else's to try to get you to pay inflated prices. Don't fall for it. Judging from the actual care my pet received, they appear to me much worse than places that cost less then a third their price. The copy of the chart they gave us was actually altered from what they faxed to our usual vet to cover up what had actually happened when a procedure didn't work as planned. The chart our vet received suggested that a catheter had been placed improperly, while the chart we were given suggested that the animal himself (sedated and in and e-collar) had removed it himself, so they could justify charging me twice for the procedure. They will even go so far as to imply that other vets are offering substandard or less advanced care to scare you into paying their inflated prices. Listen to them, because they will go right up to, but not cross the line into libeling your other favorite vet. If you are forced to use them, be really suspicious of anything they do. If at all possible, go to Animal Emergency in Grand Terrace. At first they may seem pricey, but they are really quite reasonable for the after-hour service they offer.

    0
    ★☆☆☆☆

    I'd be highly suspicious of the positive reviews. My experience mirrors the more recent negative reviews, and they prey on people's fears and ignorance to overcharge for services.\n\nWe had a 3:00 appointment and didn't see a vet for close to an hour after even though we arrived early. Then they consistently overcharge for services. Consult another veterinarian to learn what are standard necessary procedures and their costs. You will find extra procedures added to your bill at greatly inflated cost. Your estimate will contain lots of vague language about things like ""Professional Services Other"" and there will be an extended range given for the possible costs of services. Don't assume that you will be contacted before they add extra expenses to your initial estimate. You will likely find your final bill will be at the very top of that ""possible"" range, rather than what you originally agree to pay. Also be careful what you initial. It will lock you into paying for those services that you didn't approve. We found that they gave us a bait and switch. They said they had not performed x-rays and that they wanted x-rays to be performed and said they would call with a revised estimate. We waited all day for the revised estimate, which gave us time to consult another vet. The other vet made it clear x-rays were unnecessary because the complication that they were looking for is ""extremely rare,"" so we did not approve x-rays. We decided to transfer the animal to Animal Emergency in Grand Terrace (a much better and reasonable hospital). So when we went to pick up the animal, they tried to bill us for services we had not approved. When we pointed this out, they used the sneaky language of the initial estimate to raise the price from what we had already agreed on. We wanted to see an itemized list of services rendered with their actual costs before we would pay the extra money. This is basic. I wanted to know exactly what we were paying for. They printed one out that did not have prices. They blamed the computers. Now after two hours of this, we had to get our cat to the other hospital. We finally agreed to pay the higher price, but get this, the final bill had an itemized list of services rendered with their prices, exactly like I had requested. Here's the kicker: it was different from the one I had just been shown. I didn't notice this until I was in the car, hurrying to the other hospital. iI turns out they actually did take x-rays and charged them to me. They actually prey on people's fears and assume people's ignorance at reading lists of services rendered to get away with charging people for stuff that they didn't need or ask for.\n\nTo top it off, they have the gall to pretend that their services are better than anyone else's to try to get you to pay inflated prices. Don't fall for it. Judging from the actual care my pet received, they appear to me much worse than places that cost less then a third their price. The copy of the chart they gave us was actually altered from what they faxed to our usual vet to cover up what had actually happened when a procedure didn't work as planned. The chart our vet received suggested that a catheter had been placed improperly, while the chart we were given suggested that the animal himself (sedated and in and e-collar) had removed it himself, so they could justify charging me twice for the procedure. They will even go so far as to imply that other vets are offering substandard or less advanced care to scare you into paying their inflated prices. Listen to them, because they will go right up to, but not cross the line into libeling your other favorite vet. If you are forced to use them, be really suspicious of anything they do. If at all possible, go to Animal Emergency in Grand Terrace. At first they may seem pricey, but they are really quite reasonable for the after-hour service they offer.

    Pros: Open 24 hours

    Cons: Overcharge, and charge for unapproved services.

    .

    Beware. I'd be highly suspicious of the positive reviews further below. My experience mirrors the more recent negative reviews.

    We had a 3:00 appointment and didn't see a vet for close to an hour after even though we arrived early. Then they consistently overcharge for services. Consult another veterinarian to learn what are standard necessary procedures and their costs. You will find extra procedures added to your bill at greatly inflated cost. Your estimate will contain lots of vague language about things like "Professional Services Other" and there will be an extended range given for the possible costs of services. Don't assume that you will be contacted before they add extra expenses to your initial estimate. You will likely find your final bill will be at the very top of that "possible" range, rather than what you originally agree to pay. Also be careful what you initial. It will lock you into paying for those services that you didn't approve. We found that they gave us a bait and switch. They said they had not performed x-rays and that they wanted x-rays to be performed and said they would call with a revised estimate. We waited all day for the revised estimate, which gave us time to consult another vet. The other vet made it clear x-rays were unnecessary because the complication that they were looking for is "extremely rare," so we did not approve x-rays. We decided to transfer the animal to Animal Emergency in Grand Terrace (a much better and reasonable hospital). So when we went to pick up the animal, they tried to bill us for services we had not approved. When we pointed this out, they used the sneaky language of the initial estimate to raise the price from what we had already agreed on. We wanted to see an itemized list of services rendered with their actual costs before we would pay the extra money. This is basic. I wanted to know exactly what we were paying for. They printed one out that did not have prices. They blamed the computers. Now after two hours of this, we had to get our cat to the other hospital. We finally agreed to pay the higher price, but get this, the final bill had an itemized list of services rendered with their prices, exactly like I had requested. Here's the kicker: it was different from the one I had just been shown. I didn't notice this until I was in the car, hurrying to the other hospital. iI turns out they actually did take x-rays and charged them to me. They actually prey on people's fears and assume people's ignorance at reading lists of services rendered to get away with charging people for stuff that they didn't need or ask for.

    To top it off, they have the gall to pretend that their services are better than anyone else's to try to get you to pay inflated prices. Don't fall for it. Judging from the actual care my pet received, they appear to me much worse than places that cost less then a third their price. They will even imply that other vets are offering substandard or less advanced care to scare you into paying their inflated prices. If you are forced to use them, be really suspicious of anything they do. If at all possible, go to Animal Emergency in Grand Terrace. At first they may seem pricey, but they are really quite reasonable for the after-hour service they offer.

    1
    ★☆☆☆☆

    Beware. I'd be highly suspicious of the positive reviews further below. My experience mirrors the more recent negative reviews.

    We had a 3:00 appointment and didn't see a vet for close to an hour after even though we arrived early. Then they consistently overcharge for services. Consult another veterinarian to learn what are standard necessary procedures and their costs. You will find extra procedures added to your bill at greatly inflated cost. Your estimate will contain lots of vague language about things like "Professional Services Other" and there will be an extended range given for the possible costs of services. Don't assume that you will be contacted before they add extra expenses to your initial estimate. You will likely find your final bill will be at the very top of that "possible" range, rather than what you originally agree to pay. Also be careful what you initial. It will lock you into paying for those services that you didn't approve. We found that they gave us a bait and switch. They said they had not performed x-rays and that they wanted x-rays to be performed and said they would call with a revised estimate. We waited all day for the revised estimate, which gave us time to consult another vet. The other vet made it clear x-rays were unnecessary because the complication that they were looking for is "extremely rare," so we did not approve x-rays. We decided to transfer the animal to Animal Emergency in Grand Terrace (a much better and reasonable hospital). So when we went to pick up the animal, they tried to bill us for services we had not approved. When we pointed this out, they used the sneaky language of the initial estimate to raise the price from what we had already agreed on. We wanted to see an itemized list of services rendered with their actual costs before we would pay the extra money. This is basic. I wanted to know exactly what we were paying for. They printed one out that did not have prices. They blamed the computers. Now after two hours of this, we had to get our cat to the other hospital. We finally agreed to pay the higher price, but get this, the final bill had an itemized list of services rendered with their prices, exactly like I had requested. Here's the kicker: it was different from the one I had just been shown. I didn't notice this until I was in the car, hurrying to the other hospital. iI turns out they actually did take x-rays and charged them to me. They actually prey on people's fears and assume people's ignorance at reading lists of services rendered to get away with charging people for stuff that they didn't need or ask for.

    To top it off, they have the gall to pretend that their services are better than anyone else's to try to get you to pay inflated prices. Don't fall for it. Judging from the actual care my pet received, they appear to me much worse than places that cost less then a third their price. They will even imply that other vets are offering substandard or less advanced care to scare you into paying their inflated prices. If you are forced to use them, be really suspicious of anything they do. If at all possible, go to Animal Emergency in Grand Terrace. At first they may seem pricey, but they are really quite reasonable for the after-hour service they offer.

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    1 out of 1 people found this review helpful.

    .

    I used to really like this place but ever since they switched over to corporate VCA things have gone downhill. Alot of the staff left and the new girls at the front desk are the worst. Now i am taking my pets to Norco Animal Hospital to see Dr. Kermit Smith. So far so good there and much more reasonable. Especially for the basics like shots, spay/nueter, minor boo-boo's, etc.

    2
    ★★☆☆☆

    I used to really like this place but ever since they switched over to corporate VCA things have gone downhill. Alot of the staff left and the new girls at the front desk are the worst. Now i am taking my pets to Norco Animal Hospital to see Dr. Kermit Smith. So far so good there and much more reasonable. Especially for the basics like shots, spay/nueter, minor boo-boo's, etc.

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    My dog died on sunday night june 7 2009 because of the red haired vet at aacicia animal hospital I brought my dog in severly dehydrated from vomiting she threw him in a kennel making me believe he was being treated 3 hours later when I could not pay her 1500.00 on the spot she brought my dog to me and never even treated him at all. She told me doctors make this money why shouldnt she? She is one sick crazy woman that has no heart or any intention of helping animals , she is a fake and trying to get rich off of peoples beloved animals. she needs to be shut down. she took my debit card and charged me 200.00 for nothing. my dog recieved nothing at all. someone shut this place down!

    1
    ★☆☆☆☆

    My dog died on sunday night june 7 2009 because of the red haired vet at aacicia animal hospital I brought my dog in severly dehydrated from vomiting she threw him in a kennel making me believe he was being treated 3 hours later when I could not pay her 1500.00 on the spot she brought my dog to me and never even treated him at all. She told me doctors make this money why shouldnt she? She is one sick crazy woman that has no heart or any intention of helping animals , she is a fake and trying to get rich off of peoples beloved animals. she needs to be shut down. she took my debit card and charged me 200.00 for nothing. my dog recieved nothing at all. someone shut this place down!

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    1 out of 1 people found this review helpful.

    .

    I had some previous dealings with Aacacia a couple of years ago. I had to bring my dog in for some x-rays. I wasn't really impressed back then. Seemed less than personable. Less than caring. But knowledgeable! And even then once our x-rays were read, the diagnosis was accurate and treatable. Nothing bad. Just not warm and fuzzy.

    However, recently we had an emergency with our dog on a Sunday morning. It was even Mother's Day. We knew our regular vet wouldn't be available on a Sunday morning at 7:00a, so we left our house and drove to Aacacia without even a phone call to them. We went there, because we knew them to be the only 24 hour vet/hospital in our area. We came in, were greeted immediately and saw the vet within 20 minutes. Our dog is not only very shy, but also a bit "high strung" as far as her nerves go. :) However, Dr. Anielski was so good with her. So patient. And so reassuring to us as soon as she knew what the issue was. Nothing was done without our consent. All charges were given to us up front and I found it to be VERY reasonable. I had come in with a pre-conceived idea of what our total would be, and it was far less than that. Never did we feel that our dog was getting anything less than the total care that she needed. All follow-up care was handled with the exact same care.... with the same doctor. We had all of our medical records for all of our animals transferred over and brought another dog in for vaccinations a couple of weeks later. This time we saw a different vet, but again, just the most loving and patient doctor a puppy could see. The best!!

    Laura (receptionist) is truly an animal lover! Loves to see who's coming to visit! I would recommend this place to anyone!

    4
    ★★★★☆

    I had some previous dealings with Aacacia a couple of years ago. I had to bring my dog in for some x-rays. I wasn't really impressed back then. Seemed less than personable. Less than caring. But knowledgeable! And even then once our x-rays were read, the diagnosis was accurate and treatable. Nothing bad. Just not warm and fuzzy.

    However, recently we had an emergency with our dog on a Sunday morning. It was even Mother's Day. We knew our regular vet wouldn't be available on a Sunday morning at 7:00a, so we left our house and drove to Aacacia without even a phone call to them. We went there, because we knew them to be the only 24 hour vet/hospital in our area. We came in, were greeted immediately and saw the vet within 20 minutes. Our dog is not only very shy, but also a bit "high strung" as far as her nerves go. :) However, Dr. Anielski was so good with her. So patient. And so reassuring to us as soon as she knew what the issue was. Nothing was done without our consent. All charges were given to us up front and I found it to be VERY reasonable. I had come in with a pre-conceived idea of what our total would be, and it was far less than that. Never did we feel that our dog was getting anything less than the total care that she needed. All follow-up care was handled with the exact same care.... with the same doctor. We had all of our medical records for all of our animals transferred over and brought another dog in for vaccinations a couple of weeks later. This time we saw a different vet, but again, just the most loving and patient doctor a puppy could see. The best!!

    Laura (receptionist) is truly an animal lover! Loves to see who's coming to visit! I would recommend this place to anyone!

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    .

    The staff and doctor are absolutely amazing!! Very caring, understanding and always answering questions or concerns. The employee's are down to earth and animal lovers! I would recommend this hospital to friends, family or anyone off the streets.We had to put our cat to sleep, due to a broken back and this staff would do anything to make us feel better. We received a lot of hugs from the staff, during our loss. I really like that... at least I know they care. I'm taking all my animals to Aacacia..

    5
    ★★★★★

    The staff and doctor are absolutely amazing!! Very caring, understanding and always answering questions or concerns. The employee's are down to earth and animal lovers! I would recommend this hospital to friends, family or anyone off the streets.We had to put our cat to sleep, due to a broken back and this staff would do anything to make us feel better. We received a lot of hugs from the staff, during our loss. I really like that... at least I know they care. I'm taking all my animals to Aacacia..

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    .

    I recently moved back to Corona and needed a vet for my dog. I called VCA Aacacia and spoke to a very pleasant and professional receptionist and was able to make an appointment for the very next day. When I arrived the receptionist knew who I was before I even got to the desk and greeted my and my dog by name. It turns out she was the same person who made my appointment the previous day, it was refreshing to have someone smile and greet me so nicely. When we got into the the exam room the nurse and Dr. were so nice and treated my pet as if she was their own, answered all my questions and explained everything in detail . I will definitaly come back again, Thank you so much to Dr. Dhama, Kathy & Laura You are all wonderful !

    4
    ★★★★☆

    I recently moved back to Corona and needed a vet for my dog. I called VCA Aacacia and spoke to a very pleasant and professional receptionist and was able to make an appointment for the very next day. When I arrived the receptionist knew who I was before I even got to the desk and greeted my and my dog by name. It turns out she was the same person who made my appointment the previous day, it was refreshing to have someone smile and greet me so nicely. When we got into the the exam room the nurse and Dr. were so nice and treated my pet as if she was their own, answered all my questions and explained everything in detail . I will definitaly come back again, Thank you so much to Dr. Dhama, Kathy & Laura You are all wonderful !

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    1 out of 1 people found this review helpful.

    .

    Since we were raising a family of baby birds that fell out of a nest, one of the vets gave us a break on the bill (scuse the pun) and several nutritional tips for the babies. One of our cats developed severe seizures in the middle of the night and received excellent, prompt care. Negative reviews surprise me.

    5
    ★★★★★

    Since we were raising a family of baby birds that fell out of a nest, one of the vets gave us a break on the bill (scuse the pun) and several nutritional tips for the babies. One of our cats developed severe seizures in the middle of the night and received excellent, prompt care. Negative reviews surprise me.

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    1 out of 1 people found this review helpful.

    .

    I have mixed feelings about the clinic. I lived in OC and worked in Corona, so I kept my dog at a relatives house there. He got a foxtail in between his 1st and 2nd eyelid and I took him there to have it removed. He is very sensitive and skittish and the "doctor" there had no problem keeping him calm and removing it fairly quickly. Our visit was, maybe, 45 minutes. On the other hand, the support staff (receptionists?) DO have some problem keeping up the customer service standard one would expect when bringing a loved one in for medical attention. We also have a diabetic dog who requires regular insulin. We have been denied appointments and asked to call back later when seeking refills on the medication. Thats unacceptable. I think in the case of true emergencies, I would be the person to "cause a scene" if I got the treatment that some of the other posters got. I will definitely keep their stories in mind when and if I go back.

    3
    ★★★☆☆

    I have mixed feelings about the clinic. I lived in OC and worked in Corona, so I kept my dog at a relatives house there. He got a foxtail in between his 1st and 2nd eyelid and I took him there to have it removed. He is very sensitive and skittish and the "doctor" there had no problem keeping him calm and removing it fairly quickly. Our visit was, maybe, 45 minutes. On the other hand, the support staff (receptionists?) DO have some problem keeping up the customer service standard one would expect when bringing a loved one in for medical attention. We also have a diabetic dog who requires regular insulin. We have been denied appointments and asked to call back later when seeking refills on the medication. Thats unacceptable. I think in the case of true emergencies, I would be the person to "cause a scene" if I got the treatment that some of the other posters got. I will definitely keep their stories in mind when and if I go back.

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    .

    This clinic is staffed by horrible doctors and technicians that think they are doctors. Is there a worse combination? The doctors are unable to diagnose anything. The absolute worse choice out there. Consumer beware!!!

    1
    ★☆☆☆☆

    This clinic is staffed by horrible doctors and technicians that think they are doctors. Is there a worse combination? The doctors are unable to diagnose anything. The absolute worse choice out there. Consumer beware!!!

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    2 out of 2 people found this review helpful.

    .

    In 2005, our dear Spot chihuahua had an ACL surgery on her left hind leg which we paid $1500, then an additional $200 for "rechecks." Spot's limp never went away and soon enough, she stopped walking and began to whine from pain. We spent $80 on Tramadol which the doctor prescribed. Spot began spacing out and vomiting. I new something was wrong with this medicine and went back to VCA. They suggested giving her lower doses. However, I don't like covering the root of the problem with medication so had to demand that the surgeon look at her leg who is available only on Wednesdays. They said to come back when she is off the medication and so I did. I saw 3 doctors there who all said that nothing was wrong with her leg! Then, the receptionists said she needed surgery on her right hind leg and she would send an estimate. I never received an estimate because the receptionist was delusional--there was nothing wrong with her right hind leg. I then took Spot back when she was off the medication and the surgeon said the wire in her ACL surgery had come loose and that she needed surgery again. During my 5 minutes discussion with the surgeon, the surgeon answered his cell phone 3 times playing "Sexy Can I" on his ringtone. This was so unprofessional. He wanted to charge an additional $500 and that was the end of the discussion and he went out the door. I wanted an explanation of the cause and the prognosis which he did not give me. This man was performing surgery on my dog and I spent 5 minutes which I had to demand. I got them down to $300 but after the surgery they wanted to charge another $200 for "rechecks," which they never mentioned before the surgery. I researched the outside surgeon, Dr. Bruce Barrett and found that he had a citation for "unnecessary" surgery and another write up for performing another procedure wrong. Please do a background check of all your veternarians at the CA Veterinaray Medical Board. Mind you, most people do not report what happens to their dogs, these are the only two that were reported! I am really worried that Dr. Barrett had done the surgery wrong and the second attempt to fix his first attempt was unnecessary. Also, I called to confirm an appointment which the receptionists said my sister had cancelled which was wrong again. Also, the receptionists have no problem telling you that there are no doctors available or to call back. Also, I have had to wait 2 hours to see a doctor when they told me to walk in because there were no appointments available. Also, they tried to charge me for X-rays that weren't even taken. Also, the bandage was supposed to come off in 7 days which they never told me. I went back in 14 days as they told me to do and Spot's leg is blood, red, and bruised from the bandaging that stayed on too long. AND they said "I would love to give you anti-biotics--$25" for a condition they caused and could have been prevented with proper care. WARNING: Don't trust anyone at VCA. They are a corporation and as with all corporations, they don't care about you nor your dear pet--they want money only for their shareholders and they will play with your emotions and heart to get it from you. ASK FOR THE COSTS UPFRONT AND GET IT IN WRITING. The receptionists are delusional.

    1
    ★☆☆☆☆

    In 2005, our dear Spot chihuahua had an ACL surgery on her left hind leg which we paid $1500, then an additional $200 for "rechecks." Spot's limp never went away and soon enough, she stopped walking and began to whine from pain. We spent $80 on Tramadol which the doctor prescribed. Spot began spacing out and vomiting. I new something was wrong with this medicine and went back to VCA. They suggested giving her lower doses. However, I don't like covering the root of the problem with medication so had to demand that the surgeon look at her leg who is available only on Wednesdays. They said to come back when she is off the medication and so I did. I saw 3 doctors there who all said that nothing was wrong with her leg! Then, the receptionists said she needed surgery on her right hind leg and she would send an estimate. I never received an estimate because the receptionist was delusional--there was nothing wrong with her right hind leg. I then took Spot back when she was off the medication and the surgeon said the wire in her ACL surgery had come loose and that she needed surgery again. During my 5 minutes discussion with the surgeon, the surgeon answered his cell phone 3 times playing "Sexy Can I" on his ringtone. This was so unprofessional. He wanted to charge an additional $500 and that was the end of the discussion and he went out the door. I wanted an explanation of the cause and the prognosis which he did not give me. This man was performing surgery on my dog and I spent 5 minutes which I had to demand. I got them down to $300 but after the surgery they wanted to charge another $200 for "rechecks," which they never mentioned before the surgery. I researched the outside surgeon, Dr. Bruce Barrett and found that he had a citation for "unnecessary" surgery and another write up for performing another procedure wrong. Please do a background check of all your veternarians at the CA Veterinaray Medical Board. Mind you, most people do not report what happens to their dogs, these are the only two that were reported! I am really worried that Dr. Barrett had done the surgery wrong and the second attempt to fix his first attempt was unnecessary. Also, I called to confirm an appointment which the receptionists said my sister had cancelled which was wrong again. Also, the receptionists have no problem telling you that there are no doctors available or to call back. Also, I have had to wait 2 hours to see a doctor when they told me to walk in because there were no appointments available. Also, they tried to charge me for X-rays that weren't even taken. Also, the bandage was supposed to come off in 7 days which they never told me. I went back in 14 days as they told me to do and Spot's leg is blood, red, and bruised from the bandaging that stayed on too long. AND they said "I would love to give you anti-biotics--$25" for a condition they caused and could have been prevented with proper care. WARNING: Don't trust anyone at VCA. They are a corporation and as with all corporations, they don't care about you nor your dear pet--they want money only for their shareholders and they will play with your emotions and heart to get it from you. ASK FOR THE COSTS UPFRONT AND GET IT IN WRITING. The receptionists are delusional.

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    1 out of 1 people found this review helpful.

    .

    I took my beloved 15 year old dog in at 8 PM, as she was having problems with bleeding and a swolen lump in the genital area. They kept me there 3 1/2 hours, even tho they weren't busy. The vet briefly looked at my dog, took one x-ray, and did nothing. He finally came back in to say he didn't know what was wrong, and that they were closing in a few hours, so he wouldn't do anything for her. So, no diagnosis, no answers, just cahrged me also $200 for nothing! I wasted my time, when I could have been getting some real vet to help her.
    Took her to a good vet, she finally got the care she needed.
    ALL THIS PLACE CARES ABOUT IS MONEY! THEY COME IN AND MAKE YOU AGREE TO THE FEES BEFORE THEY WILL EVEN TREAT YOUR PET! WHAT LOSERS! VETS ARE UNKNOWLEDGEABLE, STUPID!!!!

    1
    ★☆☆☆☆

    I took my beloved 15 year old dog in at 8 PM, as she was having problems with bleeding and a swolen lump in the genital area. They kept me there 3 1/2 hours, even tho they weren't busy. The vet briefly looked at my dog, took one x-ray, and did nothing. He finally came back in to say he didn't know what was wrong, and that they were closing in a few hours, so he wouldn't do anything for her. So, no diagnosis, no answers, just cahrged me also $200 for nothing! I wasted my time, when I could have been getting some real vet to help her.
    Took her to a good vet, she finally got the care she needed.
    ALL THIS PLACE CARES ABOUT IS MONEY! THEY COME IN AND MAKE YOU AGREE TO THE FEES BEFORE THEY WILL EVEN TREAT YOUR PET! WHAT LOSERS! VETS ARE UNKNOWLEDGEABLE, STUPID!!!!

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    3 out of 3 people found this review helpful.

    .

    I will never go back here. This place is dirty and they turned my friend away when her dog was attacked by a coyote and they call themselves a 24 hour emergency hospital. My other friend's dogs got kennel cough after being boarded there and my other friend got called that her dog was DEAD and he wasn't. STAY AWAY.

    3
    ★★★☆☆

    I will never go back here. This place is dirty and they turned my friend away when her dog was attacked by a coyote and they call themselves a 24 hour emergency hospital. My other friend's dogs got kennel cough after being boarded there and my other friend got called that her dog was DEAD and he wasn't. STAY AWAY.

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    1 out of 2 people found this review helpful.

    .

    Despite many negative ads, the people here are very friendly and caring. The clinic was clean, but with expected smells. Parking is truly an adventure if they are busy. This clinic is likely fine for simple routine care and emergency care. Prices are cheaper than what I pay in my local area in the OC.

    My situation involved a hitandrun of a stray who needed hip surgery. This was performed, however the dog had to wait 4 days until the rotating orthopedist was on-site to do the surgery. Then, I returned twice for follow up and was never seen by any orthopedist. I never even met the surgeon and only spoke with him by phone pre-op because I insisted. He was cordial at that time. I am a physician and am well aware of the role of a generalist, however I did not feel it appropriate for a generalist to be caring for post-operative orthopedic cases without consulting the surgeon at all. During the first postop visit, I requested they check the wound as I was concerned about infection, having seen redness. They did not even bother to remove the bandage and essentially disregarded me. At the next visit, they disregarded the orthopedist's recommendations, did not check with him during the visit and changed the care plan by leaving the sling on for too long [creating painful adhesions and potential arthritis]. I went to a separate orthopedist for a consult and he agreed that the original plan of care should have been followed.

    So, just stick to the basics at this clinic and take your pet elsewhere for any specialty work since the after-care may not be adequate.

    2
    ★★☆☆☆

    Despite many negative ads, the people here are very friendly and caring. The clinic was clean, but with expected smells. Parking is truly an adventure if they are busy. This clinic is likely fine for simple routine care and emergency care. Prices are cheaper than what I pay in my local area in the OC.

    My situation involved a hitandrun of a stray who needed hip surgery. This was performed, however the dog had to wait 4 days until the rotating orthopedist was on-site to do the surgery. Then, I returned twice for follow up and was never seen by any orthopedist. I never even met the surgeon and only spoke with him by phone pre-op because I insisted. He was cordial at that time. I am a physician and am well aware of the role of a generalist, however I did not feel it appropriate for a generalist to be caring for post-operative orthopedic cases without consulting the surgeon at all. During the first postop visit, I requested they check the wound as I was concerned about infection, having seen redness. They did not even bother to remove the bandage and essentially disregarded me. At the next visit, they disregarded the orthopedist's recommendations, did not check with him during the visit and changed the care plan by leaving the sling on for too long [creating painful adhesions and potential arthritis]. I went to a separate orthopedist for a consult and he agreed that the original plan of care should have been followed.

    So, just stick to the basics at this clinic and take your pet elsewhere for any specialty work since the after-care may not be adequate.

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    0 out of 1 people found this review helpful.

    .

    They also failed to cure my dog's persistent ear infections. I took her to Dr. Bart and he fixed her infection, and it stayed fixed!! Aacacia is expensive, too! There are some good staff there, but they can't do everything!

    1
    ★☆☆☆☆

    They also failed to cure my dog's persistent ear infections. I took her to Dr. Bart and he fixed her infection, and it stayed fixed!! Aacacia is expensive, too! There are some good staff there, but they can't do everything!

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    4 out of 4 people found this review helpful.

    .

    This place needs to be reported. The floors, walls in the waiting area are filthy! I've only experience 2 professionals at this facilty. They are Dr. Campos and Michelle. The others have horrible, manners, show no compassion for your pet and provide horrible care and follow-up.

    I will not recommend this facility to anyone.

    1
    ★☆☆☆☆

    This place needs to be reported. The floors, walls in the waiting area are filthy! I've only experience 2 professionals at this facilty. They are Dr. Campos and Michelle. The others have horrible, manners, show no compassion for your pet and provide horrible care and follow-up.

    I will not recommend this facility to anyone.

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    6 out of 6 people found this review helpful.

    .

    I was amazed at how well they treated my new pound puppy. A skiddish little street dog who's tail was between her legs. The vet's assistant was gentle and very affectionate. The doctor was as kind as I am to my new little girl. I've used Aacacia with all of my pets. The service is wonderful. The prices are very fair. The bedside manner is amazing.

    4
    ★★★★☆

    I was amazed at how well they treated my new pound puppy. A skiddish little street dog who's tail was between her legs. The vet's assistant was gentle and very affectionate. The doctor was as kind as I am to my new little girl. I've used Aacacia with all of my pets. The service is wonderful. The prices are very fair. The bedside manner is amazing.

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    0 out of 2 people found this review helpful.

    .

    I had been taking my cats here for 8 years. They USED to have about 6 vets on staff available all hours day or night. Slowly all the doctors dwindled away. I called yesterday and scheduled an appointment today for a lump on my cat's back. I waited an hour after my scheduled time, and no one moved a muscle. There were two clients in the waiting rooms the entire time, and they were getting impatient as well. Were there any doctors there??? Don't know, but another client in the waiting room told me they were bought out the other day by a corparation, and then I noticed the receptionist answered the phone "VCA Aacacia." So, VCA has not made a favorable impression on me. I left, no one said a word to me, and the other clients are probably still waiting to see the doctor.

    I agree with other posters - the parking is terrible and you have to leave the parking lot through an alley loaded up with beat up cars and transients. The floors look like they haven't been cleaned in years and it reakes like urine. Good bye Aacacia - you broke the camel's back today!

    1
    ★☆☆☆☆

    I had been taking my cats here for 8 years. They USED to have about 6 vets on staff available all hours day or night. Slowly all the doctors dwindled away. I called yesterday and scheduled an appointment today for a lump on my cat's back. I waited an hour after my scheduled time, and no one moved a muscle. There were two clients in the waiting rooms the entire time, and they were getting impatient as well. Were there any doctors there??? Don't know, but another client in the waiting room told me they were bought out the other day by a corparation, and then I noticed the receptionist answered the phone "VCA Aacacia." So, VCA has not made a favorable impression on me. I left, no one said a word to me, and the other clients are probably still waiting to see the doctor.

    I agree with other posters - the parking is terrible and you have to leave the parking lot through an alley loaded up with beat up cars and transients. The floors look like they haven't been cleaned in years and it reakes like urine. Good bye Aacacia - you broke the camel's back today!

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    2 out of 2 people found this review helpful.

    .

    Acacia claims to be an emergency clinic. One that has a two hour wait in the middle of the night. Aside from the bad bedside manner, crowded parking, and long waiting line, it is very expensive. They only accept CareCredit and they absolutely will not work out a payment plan for you. You have to pay it all upfront. It was about $600 just to get my cat, who has his leg broken by a pitbull, examined and x-rayed. We couldn't even afford that, so we brought up surrendering him to a shelter. "Yeah it's a crappy situation," said the rude and incompetent nurse. YEAH. We know. I half-expected her to tell me to give my cat the shot. Anyways, all of that aside, it wasn't that bad. The receptionist was friendly, and the vet we saw was extremely nice and made us and our cat very comfortable. His plan was expensive, but I could tell he was very professional and wanted to take care of my pet. They just gave us some pain medicine and and antibiotic.

    Overall, I wouldn't recommend the place. Riverside, especially Norco, has so many other options. Norco Animal Hospital and one place off Colton towards Riverside are very good for emergencies. Not this place. For somewhere cheaper, I've heard Dr. Butchko in Mira Loma has the fairest prices.

    2
    ★★☆☆☆

    Acacia claims to be an emergency clinic. One that has a two hour wait in the middle of the night. Aside from the bad bedside manner, crowded parking, and long waiting line, it is very expensive. They only accept CareCredit and they absolutely will not work out a payment plan for you. You have to pay it all upfront. It was about $600 just to get my cat, who has his leg broken by a pitbull, examined and x-rayed. We couldn't even afford that, so we brought up surrendering him to a shelter. "Yeah it's a crappy situation," said the rude and incompetent nurse. YEAH. We know. I half-expected her to tell me to give my cat the shot. Anyways, all of that aside, it wasn't that bad. The receptionist was friendly, and the vet we saw was extremely nice and made us and our cat very comfortable. His plan was expensive, but I could tell he was very professional and wanted to take care of my pet. They just gave us some pain medicine and and antibiotic.

    Overall, I wouldn't recommend the place. Riverside, especially Norco, has so many other options. Norco Animal Hospital and one place off Colton towards Riverside are very good for emergencies. Not this place. For somewhere cheaper, I've heard Dr. Butchko in Mira Loma has the fairest prices.

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    2 out of 2 people found this review helpful.

    .

    i want to look at this website to check out the idea of this hospital.. i enjoy animals and would like to care for them.the idea of an animal hospital excites me and i would love to one day be apart of that experience.

    5
    ★★★★★

    i want to look at this website to check out the idea of this hospital.. i enjoy animals and would like to care for them.the idea of an animal hospital excites me and i would love to one day be apart of that experience.

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    0 out of 5 people found this review helpful.

    .

    I told them my dog had pneumonia. He said that she had something stuck that needed some procedures. I called to check on them several times they were annoyed by my phone calls.
    The last phone call they told me that the dog had died hours ago (because of pneumonia and the Dr. didn't know it until 24 hrs after) . They never bother to call me at all, when my dog died.
    I called to lower the bill, they were hard to reach; they just sent the bill to collection.
    Until this day, they never send the ashes of my dog that I cremated through them and paid for $150.
    If you want your dog to live.. , honestly go somewhere else.

    1
    ★☆☆☆☆

    I told them my dog had pneumonia. He said that she had something stuck that needed some procedures. I called to check on them several times they were annoyed by my phone calls.
    The last phone call they told me that the dog had died hours ago (because of pneumonia and the Dr. didn't know it until 24 hrs after) . They never bother to call me at all, when my dog died.
    I called to lower the bill, they were hard to reach; they just sent the bill to collection.
    Until this day, they never send the ashes of my dog that I cremated through them and paid for $150.
    If you want your dog to live.. , honestly go somewhere else.

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    5 out of 5 people found this review helpful.

    .

    Recently, my dog had to have his infected toe cut off after the vets at Aacacia Animal Hospital refused to prescribe antibiotics. It is common knowledge that diabetics have compromised immune systems. Thus they are especially more likely to get infections in their toes and other extremities. When the Aacacia staff cut back my dog's toenails so that they bled (they told me they had to use QuickStop), they should have given my dog antibiotics as a preventive measure. They also should have given him antibiotics for the toenail that had come off completely and had to be cauterized--the reason I brought him in. When I asked the staff for antibiotics I was told they would only give antibiotics AFTER my dog developed an infection.I brought my dog back in because he had started limping intermittently with his left leg. No x-rays were taken. Later, I brought my dog in again when I noticed that one of his toes was hugely swollen on the same leg. After waiting for hours, my dog was finally seen by a different one of their vets. Had I known she was right out of vet school, I would have asked for someone else. According to the licensing board, she was just issued her vet license a few months before. No wonder she couldn't make a decision. She refused to give my dog antibiotics. Also, she did not aspirate my dog's toe to see if pus came out. She prescribed a small amount of Rimadyl, & said to make another appt because their x-ray machine was not working. This is an emergency animal hospital! I was expected to pay for this visit, & for another visit for the same thing. She wouldn't make a decision about my dog's thyroid refills; she said to see another vet for that (and pay again). Finally, I switched to a competent vet at Animal Medical Center of Corona. He did aspirate my dog's toe. He also x-rayed my dog's foot. He put my dog on antibiotics. He also sent fluid from the swelling to a lab. The results showed the infection was from staphylococcus aureus. X-rays showed the infection had spread to the bone. After a long time (and more $) on different antibiotics, the infection it wasn't getting better. My dog's toe had to be cut off to keep the infection from spreading. Had my dog received antibiotics in the first place, I would not have had to pay over $500 plus rechecks and more antibiotics to have my dog's toe amputated.Strangely, the record of my last Aacacia visit inaccurately says that Dr. Laure Ross saw my dog. This is false. The receipt and the medication bottle show that it was a different vet who saw my dog. Also, somebody at Aacacia falsely put in the records that I feed my dog table scraps. I said that I have to mix other food in with his diabetic food to get him to eat it. Sometimes it's tuna or meat, or lean canned dog food. But it's NEVER table scraps!Save your money, and go see Dr. Huber

    1
    ★☆☆☆☆

    Recently, my dog had to have his infected toe cut off after the vets at Aacacia Animal Hospital refused to prescribe antibiotics. It is common knowledge that diabetics have compromised immune systems. Thus they are especially more likely to get infections in their toes and other extremities. When the Aacacia staff cut back my dog's toenails so that they bled (they told me they had to use QuickStop), they should have given my dog antibiotics as a preventive measure. They also should have given him antibiotics for the toenail that had come off completely and had to be cauterized--the reason I brought him in. When I asked the staff for antibiotics I was told they would only give antibiotics AFTER my dog developed an infection.I brought my dog back in because he had started limping intermittently with his left leg. No x-rays were taken. Later, I brought my dog in again when I noticed that one of his toes was hugely swollen on the same leg. After waiting for hours, my dog was finally seen by a different one of their vets. Had I known she was right out of vet school, I would have asked for someone else. According to the licensing board, she was just issued her vet license a few months before. No wonder she couldn't make a decision. She refused to give my dog antibiotics. Also, she did not aspirate my dog's toe to see if pus came out. She prescribed a small amount of Rimadyl, & said to make another appt because their x-ray machine was not working. This is an emergency animal hospital! I was expected to pay for this visit, & for another visit for the same thing. She wouldn't make a decision about my dog's thyroid refills; she said to see another vet for that (and pay again). Finally, I switched to a competent vet at Animal Medical Center of Corona. He did aspirate my dog's toe. He also x-rayed my dog's foot. He put my dog on antibiotics. He also sent fluid from the swelling to a lab. The results showed the infection was from staphylococcus aureus. X-rays showed the infection had spread to the bone. After a long time (and more $) on different antibiotics, the infection it wasn't getting better. My dog's toe had to be cut off to keep the infection from spreading. Had my dog received antibiotics in the first place, I would not have had to pay over $500 plus rechecks and more antibiotics to have my dog's toe amputated.Strangely, the record of my last Aacacia visit inaccurately says that Dr. Laure Ross saw my dog. This is false. The receipt and the medication bottle show that it was a different vet who saw my dog. Also, somebody at Aacacia falsely put in the records that I feed my dog table scraps. I said that I have to mix other food in with his diabetic food to get him to eat it. Sometimes it's tuna or meat, or lean canned dog food. But it's NEVER table scraps!Save your money, and go see Dr. Huber

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    4 out of 4 people found this review helpful.

    .

    Aacacia Animal Hospital is a horrible place to take your pet. They advertise to be 24 hour emergency service. They took us in, held our "dying dog? for about one hour, and then told us to leave because there will be no doctor on stuff that night.
    We had to drive to Yorba Linda Hospital. How are they "emergency service"???
    Dr. Bhullar is the owner of Aacacia, a very rude man.
    They send us away with a dying dog and charged us $300 for it.
    The place is very dirty and it smells.
    Will nor recommend this place to anybody in Corona,
    Yorba Linda is the closet to Corona, a great hospital, very clean, nice doctors that care. This guy here in Aacacia is all about money doesn?t care about customer service and pets at all!!

    1
    ★☆☆☆☆

    Aacacia Animal Hospital is a horrible place to take your pet. They advertise to be 24 hour emergency service. They took us in, held our "dying dog? for about one hour, and then told us to leave because there will be no doctor on stuff that night.
    We had to drive to Yorba Linda Hospital. How are they "emergency service"???
    Dr. Bhullar is the owner of Aacacia, a very rude man.
    They send us away with a dying dog and charged us $300 for it.
    The place is very dirty and it smells.
    Will nor recommend this place to anybody in Corona,
    Yorba Linda is the closet to Corona, a great hospital, very clean, nice doctors that care. This guy here in Aacacia is all about money doesn?t care about customer service and pets at all!!

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    5 out of 5 people found this review helpful.

    Message from VCA Aacacia Animal Hospital

    At VCA, your pet's health is our top priority and excellent service is our goal. We treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most importantly, knows your pet almost as well as you. With nearly 600 hospitals in 42 States, we've built a network of trusted local animal health providers giving the finest care for the pets in your family. We invite you to get to know our caring staff! New VCA patients are eligible for a FREE First Exam - a risk-free opportunity to learn what makes VCA so different.

    We're looking forward to meeting you and your pet and demonstrating our commitment to providing your pet the highest quality care!. Our hospital offers a wide range of general and specialized medical treatments and services including:
    • Advanced Care Services
    • Allergy & Itchy Skin Relief
    • Diabetes Treatment (Canine & Feline)
    • Diagnostics
    • Diet & Nutrition
    • Disease Treatment
    • Flea & Tick Control
    • General Care
    • Heartworm Disease Treatment (Canine & Feline)
    • Internal medicine
    • Medications/Prescriptions
    • Parasite Control
    • Pet Wellness Exams
    • Physical Examinations
    • Preventive Care
    • Primary Care
    • Puppy & Kitten Wellness
    • Senior Pet Wellness
    • Spay & Neuter
    • Vaccines & Vaccinations
    • Weight Loss Programs

    Please call us today to review your pet's medical and health issues and how we may be able to help!

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