Westpond Apartments

★☆☆☆☆
  • 1980 Horal St

    San Antonio, TX 78227

    Map & Directions
  • 866-418-3391

About Westpond Apartments

Hours
Sun 1pm-5:30pm, Mon-Fri 8:30am-5:30pm, Sat 10am-5:30pm

Real Estate

Real Estate
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One year ago my husband and I moved to SA, we had no real clue about the city or community. Upon settling in at West Pond Apartments on 1980 Horal Drive, we were very pleased. We love (and still do) the layout and floor plan, there is plenty of room for all of our things. The management/staff/team were very helpful and quick with answering our questions. That changed about 4 months into living here. The property is a MESS! Tenants have a hard time cleaning after themselves, and the maintenance team has no desire to lend a hand in cleaning up the place. I'm not talking just cigarette butts either. Beer cans, bottle tops, jars, paper, food... you name it, its on the ground! I only have had to put in one work order for an inoperable toilet. They took 5 days to get back to me. I do have another bathroom so they considered it a non emergency. The point is my rent includes 2 bedrooms and 2 bathrooms, there for i expect them to be operational. My husband frequently shops online and we get plenty of stuff fed-ex'd to us. They lost one of our packages. We called fed ex and they told us that an employee of the apartment (and gave us his name) signed for the package. The employee who signed for it has not returned to work so we don't know the whereabouts of the package. My experience here started off great, but derailed very very quickly. If you have any standards at all, DO NOT RENT HERE!

0
★☆☆☆☆

One year ago my husband and I moved to SA, we had no real clue about the city or community. Upon settling in at West Pond Apartments on 1980 Horal Drive, we were very pleased. We love (and still do) the layout and floor plan, there is plenty of room for all of our things. The management/staff/team were very helpful and quick with answering our questions. That changed about 4 months into living here. The property is a MESS! Tenants have a hard time cleaning after themselves, and the maintenance team has no desire to lend a hand in cleaning up the place. I'm not talking just cigarette butts either. Beer cans, bottle tops, jars, paper, food... you name it, its on the ground! I only have had to put in one work order for an inoperable toilet. They took 5 days to get back to me. I do have another bathroom so they considered it a non emergency. The point is my rent includes 2 bedrooms and 2 bathrooms, there for i expect them to be operational. My husband frequently shops online and we get plenty of stuff fed-ex'd to us. They lost one of our packages. We called fed ex and they told us that an employee of the apartment (and gave us his name) signed for the package. The employee who signed for it has not returned to work so we don't know the whereabouts of the package. My experience here started off great, but derailed very very quickly. If you have any standards at all, DO NOT RENT HERE!

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these were the worst apts ever! work orders took forever to get closed out and fixed. The management was never on the same page, one person said one thing another oerson said another thing. The appliances are old and run down. I have lived in texas for yeas and rented and this is by far the worst place ever. LOOK SOME WHERE ELSE!!!!!!!!!!!!!

0
★☆☆☆☆

these were the worst apts ever! work orders took forever to get closed out and fixed. The management was never on the same page, one person said one thing another oerson said another thing. The appliances are old and run down. I have lived in texas for yeas and rented and this is by far the worst place ever. LOOK SOME WHERE ELSE!!!!!!!!!!!!!

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this is bar far the worst apt complex in texas and possibly in america. do not rent go to cable ranch or polo club. work orders dotn get fixed management sucks

1
★☆☆☆☆

this is bar far the worst apt complex in texas and possibly in america. do not rent go to cable ranch or polo club. work orders dotn get fixed management sucks

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