The Ashley of Spring Valley

★☆☆☆☆
  • 693 S Wymore Rd

    Altamonte Springs, FL 32714

    Map & Directions
  • 866-214-5386

About The Ashley of Spring Valley

Real Estate

Real Estate
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I signed a lease in July and was never able to move in because they never finished the renovations on my apartment. After paying all of the fees and signing the lease they finally allowed me to see the apartment. There were a plethora of problems ranging from broken fixtures to a bathroom that we couldn't actually use. The renovation was shoddy at best. We asked them to address our problems and have it fixed by the end of August, giving them plenty of time. Nothing was done. We had to leave our other apartment on Sept. 1st and had nowhere to go but the couch at my parent's house. It is November and they are finally going to let us out of the lease, but are demanding that we pay an additional $550 for an apartment that we never lived in. They claim this is because they didn't know we weren't living there until October, despite our continued conversations regarding the fact that the apartment was not, and is not to this day, move in ready. They also had the grace to say they COULD charge us $10,000. By the way, I only know this because I called them. They did not inform us of this additional charge in anyway. I'm lucky I called them when I did, because they planned to send it to collections this Friday. Some of the apartments here are probably nice, but based on my experience, and that of my downstairs neighbor (who had to call Altamonte Code Enforcement just to have some exposed wiring fixed after it injured his child because The Ashley wouldn't do anything about it) I would not recommend this complex to anyone.

1
★☆☆☆☆

I signed a lease in July and was never able to move in because they never finished the renovations on my apartment. After paying all of the fees and signing the lease they finally allowed me to see the apartment. There were a plethora of problems ranging from broken fixtures to a bathroom that we couldn't actually use. The renovation was shoddy at best. We asked them to address our problems and have it fixed by the end of August, giving them plenty of time. Nothing was done. We had to leave our other apartment on Sept. 1st and had nowhere to go but the couch at my parent's house. It is November and they are finally going to let us out of the lease, but are demanding that we pay an additional $550 for an apartment that we never lived in. They claim this is because they didn't know we weren't living there until October, despite our continued conversations regarding the fact that the apartment was not, and is not to this day, move in ready. They also had the grace to say they COULD charge us $10,000. By the way, I only know this because I called them. They did not inform us of this additional charge in anyway. I'm lucky I called them when I did, because they planned to send it to collections this Friday. Some of the apartments here are probably nice, but based on my experience, and that of my downstairs neighbor (who had to call Altamonte Code Enforcement just to have some exposed wiring fixed after it injured his child because The Ashley wouldn't do anything about it) I would not recommend this complex to anyone.

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