The Summit At Coates Run

★★★☆☆
  • 363 Richland Ave 133

    Athens, OH 45701

    Map & Directions
  • 888-628-9678

About The Summit At Coates Run

Hours
Mon - Sun 8:00 am - 6:00 pm

Real Estate

Real Estate
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3.0 2
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Thank you for your feedback Kristen. We apologize that you did not fully enjoy your stay here at The Summit. I would be more than happy to address the situation you are referring. When you completed the form in your lease asking if you were willing to live with pets, you indicated depends on type. This was all we had with your signature on it. When you brought your dog allergies to our attention on May 15th, we began looking for an alternate apartment for the individual and her dog. In the beginning you indicated that you would be willing to transfer but then decided against it. This did prolong the process as well. Please understand when dealing with a property of this size and when almost completely occupied, the logistics of transferring a person with a pet can take some time. To be fair, we had them transferred out in just under 3 weeks. While we do regret not being able to accomplish this more quickly, it was not three months as you stated. I would like to take a moment and say thank you for staying with us for not just one year but two. If you have additional issues you would like to discuss, please feel free to contact our leasing office. We will be more than happy to hear from you. You can also email me at summit@peakcamus.com

5
★★★★★

Thank you for your feedback Kristen. We apologize that you did not fully enjoy your stay here at The Summit. I would be more than happy to address the situation you are referring. When you completed the form in your lease asking if you were willing to live with pets, you indicated depends on type. This was all we had with your signature on it. When you brought your dog allergies to our attention on May 15th, we began looking for an alternate apartment for the individual and her dog. In the beginning you indicated that you would be willing to transfer but then decided against it. This did prolong the process as well. Please understand when dealing with a property of this size and when almost completely occupied, the logistics of transferring a person with a pet can take some time. To be fair, we had them transferred out in just under 3 weeks. While we do regret not being able to accomplish this more quickly, it was not three months as you stated. I would like to take a moment and say thank you for staying with us for not just one year but two. If you have additional issues you would like to discuss, please feel free to contact our leasing office. We will be more than happy to hear from you. You can also email me at summit@peakcamus.com

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I lived there for 3 years and it was by far one of the worst places I've ever lived in! I urge everyone to read this before they sign a lease! The apartment complex itself is very nice looking, and very deceptive. The real reason this place is unlivable is the management. The people who manage this place are some of the worst I've ever dealt with and the reason most people dislike this place. They do not care about you at all, only your money. They are rude, disrespectful, and consistently unhelpful. I'll explain ONE situation that happened to me while living there, that really defines how bad the management is.
When I moved in, I signed a paper stating that I would be living in a pet free apartment because of my allergies to animals. Dogs in particular are a huge problem for me and I had that specifically stated in my file. However, during the summer of 2013, I came home to not only a girl in my apartment I didn't know, but a huge yellow lab! The dog jumped me immediately as I walked in and the girl explained that she was my new roommate! Obviously I was shocked and said "That's impossible you can't be, they didn't tell me I had a new roommate and they know I'm allergic to dogs!" She preceded to hand me a paper, which I had to sign to allow the dog to live here, completely ignoring the fact that I said I couldn't live with the dog. Now here's the problem. The summit is required to have you sign that paper to legally have an animal in the apartment. The roommates are required to agree to it BEFORE the animal moves in. They are also supposed to inform you of a new roommate and the animal HAS to be under 50lbs, of which an adult lab is NOT. Instead of actually following procedures, they failed on all accounts to do what they are required to do and instead did the opposite, demonstrating their complete lack of regard for following rules. When I went down to talk to management about this issue, they entirely didn't care and didn't seem to understand the problem. It was only when I threatened to call corporate did they agree to talk this over with me.
When we discussed the issue of the dog living in my apartment the only thing they had to say was "Well there is no where else the dog can go, it has to stay there" meaning they couldn't put the girl or the dog in a new apartment. The way it works is one animal per apartment and apparently all apartments were "taken", therefore they moved the dog into a "pet free" one. They would neither confirm or deny that they randomly placed the animal without looking at my file beforehand and would not apologize or blame themselves for the mix-up. If anything, they blamed ME more than once for the "drama" the situation caused and even went so far as to suggest that maybe I wasn't THAT allergic and was more upset with the new roommate! They stated that I had to be the one to move out and that they would be NICE enough to not make me pay the fee to move. This whole "faking it" debacle was quickly squashed when I had my doctor fax them a copy of my medical records along with a hand written note from him.
After all this I did end up calling corporate to resolve the situation having no idea what else to do! The manager was obviously very upset with this and did not treat me kindly, as if she did before. She then proceeded to tell me that THEY were getting THEIR lawyer involved and I had to get mine involved as well. All of this just to find a new roommate and her dog another apartment to live in after THEY incorrectly placed them! So in the end after telling me almost every 2 weeks they "found" her a place and later learning "didn't work out", it ended up being 3 months before she found a new home. All the while I was camped out in my room with my inhalers unable to go into the common area to get food or relax, because there was a dog in there, for 3 months! However, I was not budging on moving out. I decided that I should not be forced to move to a new place because of a problem they caused, especially since I had lived in that apartment for 2 years now. I was not going to allow them to kick me out. When she left three months later, there was also a battle with the summit about cleaning the apartment because apparently they were not obligated to clean it! All the dog hairs, etc according to them were not required to be cleaned up and although my lawyer got them to say they would do it, I could tell they half assed it because dog hairs were still there.
All in all, do not live here! These are not the kind of people you want to deal with and this is only ONE situation that occurred to Me alone. The managers are horrible, and will take all liberties they think they can get away with. They can afford to act this way according to my lawyer because students don't win lawsuits in Athens. Don't put yourself in this kind of a situation! If I had known before hand what i was getting into I never would have signed a lease.
Please contact me for questions! Kristenruble08@gmail

1
★☆☆☆☆

I lived there for 3 years and it was by far one of the worst places I've ever lived in! I urge everyone to read this before they sign a lease! The apartment complex itself is very nice looking, and very deceptive. The real reason this place is unlivable is the management. The people who manage this place are some of the worst I've ever dealt with and the reason most people dislike this place. They do not care about you at all, only your money. They are rude, disrespectful, and consistently unhelpful. I'll explain ONE situation that happened to me while living there, that really defines how bad the management is.
When I moved in, I signed a paper stating that I would be living in a pet free apartment because of my allergies to animals. Dogs in particular are a huge problem for me and I had that specifically stated in my file. However, during the summer of 2013, I came home to not only a girl in my apartment I didn't know, but a huge yellow lab! The dog jumped me immediately as I walked in and the girl explained that she was my new roommate! Obviously I was shocked and said "That's impossible you can't be, they didn't tell me I had a new roommate and they know I'm allergic to dogs!" She preceded to hand me a paper, which I had to sign to allow the dog to live here, completely ignoring the fact that I said I couldn't live with the dog. Now here's the problem. The summit is required to have you sign that paper to legally have an animal in the apartment. The roommates are required to agree to it BEFORE the animal moves in. They are also supposed to inform you of a new roommate and the animal HAS to be under 50lbs, of which an adult lab is NOT. Instead of actually following procedures, they failed on all accounts to do what they are required to do and instead did the opposite, demonstrating their complete lack of regard for following rules. When I went down to talk to management about this issue, they entirely didn't care and didn't seem to understand the problem. It was only when I threatened to call corporate did they agree to talk this over with me.
When we discussed the issue of the dog living in my apartment the only thing they had to say was "Well there is no where else the dog can go, it has to stay there" meaning they couldn't put the girl or the dog in a new apartment. The way it works is one animal per apartment and apparently all apartments were "taken", therefore they moved the dog into a "pet free" one. They would neither confirm or deny that they randomly placed the animal without looking at my file beforehand and would not apologize or blame themselves for the mix-up. If anything, they blamed ME more than once for the "drama" the situation caused and even went so far as to suggest that maybe I wasn't THAT allergic and was more upset with the new roommate! They stated that I had to be the one to move out and that they would be NICE enough to not make me pay the fee to move. This whole "faking it" debacle was quickly squashed when I had my doctor fax them a copy of my medical records along with a hand written note from him.
After all this I did end up calling corporate to resolve the situation having no idea what else to do! The manager was obviously very upset with this and did not treat me kindly, as if she did before. She then proceeded to tell me that THEY were getting THEIR lawyer involved and I had to get mine involved as well. All of this just to find a new roommate and her dog another apartment to live in after THEY incorrectly placed them! So in the end after telling me almost every 2 weeks they "found" her a place and later learning "didn't work out", it ended up being 3 months before she found a new home. All the while I was camped out in my room with my inhalers unable to go into the common area to get food or relax, because there was a dog in there, for 3 months! However, I was not budging on moving out. I decided that I should not be forced to move to a new place because of a problem they caused, especially since I had lived in that apartment for 2 years now. I was not going to allow them to kick me out. When she left three months later, there was also a battle with the summit about cleaning the apartment because apparently they were not obligated to clean it! All the dog hairs, etc according to them were not required to be cleaned up and although my lawyer got them to say they would do it, I could tell they half assed it because dog hairs were still there.
All in all, do not live here! These are not the kind of people you want to deal with and this is only ONE situation that occurred to Me alone. The managers are horrible, and will take all liberties they think they can get away with. They can afford to act this way according to my lawyer because students don't win lawsuits in Athens. Don't put yourself in this kind of a situation! If I had known before hand what i was getting into I never would have signed a lease.
Please contact me for questions! Kristenruble08@gmail

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