Hoffman's Auto & Tire

★★★☆☆
  • 6000 49th St

    Kenosha, WI 53144

    Map & Directions
  • 262-764-9473

Automotive

Automotive
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I brought my truck there for a simple alignment. When I dropped it off I took a picture of the odometer and fuel gauge. So the next day they called me and said it was done. When I picked the truck up and was pulling out of the parking lot

3
★★★★★

I brought my truck there for a simple alignment. When I dropped it off I took a picture of the odometer and fuel gauge. So the next day they called me and said it was done. When I picked the truck up and was pulling out of the parking lot

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We tried Hoffman's Auto & Tire because we wanted to deal with a knowledgeable automotive professional locally vs. a ""kid working at a chain store"". After having 2 tires put on by Hoffman's, being completely satisfied, trusting the knowledge & experience we decided to return 1 month later for the 2 remaining tires @ $ 283.00 & a ""Complete Vehicle Detail"" inside and out @ $180.00. We left the car for the day. While at home we received a phone call from Al Hoffman stating ""he always likes to do a thorough inspection"" and proceeded to explain his findings (this inspection wasn't completed on the 1st visit for the 2 tires??) He recommended the engine needed the ""105K Service Package"" @ $649.99. This includes, spark plugs, air & cabin filter replaced, 3 belts replaced, engine oil/filter replaced, flush/replace transmission and power steering fluids. We asked ""why not change the transmission filter also?"" Al replied ""your transmission doesn't have a transmission filter"". While on speaker phone my husband questioned ""every automatic transmission has a transmission filter"". ""Well, yours doesn't, it simple doesn't have one"" Al replied. Having felt comfortable and agreeing that we trusted Al's knowledge and experience we said ""okay, go ahead and perform the ""105K Service Package @ $649.99"" in addition to the tires @ $ 283.00 & a ""Complete Vehicle Detail"" inside and out @ $180.00. After a few weeks of being curious, exploring the owners manual and consulting the dealership of the cars make we need to finish this review with the fact that our vehicle does indeed HAVE a transmission filter. The 90% plugged transmission filter was replaced today NOT by Hoffman's Auto & Tire. In today's economy, as hard as we all work for our money and make efforts to maintain vehicles is ""Hoffman's Auto & Tire"" the right shop for your next vehicle need? We will not be returning to ""Hoffman's Auto & Tire"".

0
★☆☆☆☆

We tried Hoffman's Auto & Tire because we wanted to deal with a knowledgeable automotive professional locally vs. a ""kid working at a chain store"". After having 2 tires put on by Hoffman's, being completely satisfied, trusting the knowledge & experience we decided to return 1 month later for the 2 remaining tires @ $ 283.00 & a ""Complete Vehicle Detail"" inside and out @ $180.00. We left the car for the day. While at home we received a phone call from Al Hoffman stating ""he always likes to do a thorough inspection"" and proceeded to explain his findings (this inspection wasn't completed on the 1st visit for the 2 tires??) He recommended the engine needed the ""105K Service Package"" @ $649.99. This includes, spark plugs, air & cabin filter replaced, 3 belts replaced, engine oil/filter replaced, flush/replace transmission and power steering fluids. We asked ""why not change the transmission filter also?"" Al replied ""your transmission doesn't have a transmission filter"". While on speaker phone my husband questioned ""every automatic transmission has a transmission filter"". ""Well, yours doesn't, it simple doesn't have one"" Al replied. Having felt comfortable and agreeing that we trusted Al's knowledge and experience we said ""okay, go ahead and perform the ""105K Service Package @ $649.99"" in addition to the tires @ $ 283.00 & a ""Complete Vehicle Detail"" inside and out @ $180.00. After a few weeks of being curious, exploring the owners manual and consulting the dealership of the cars make we need to finish this review with the fact that our vehicle does indeed HAVE a transmission filter. The 90% plugged transmission filter was replaced today NOT by Hoffman's Auto & Tire. In today's economy, as hard as we all work for our money and make efforts to maintain vehicles is ""Hoffman's Auto & Tire"" the right shop for your next vehicle need? We will not be returning to ""Hoffman's Auto & Tire"".

.

We tried Hoffman's Auto & Tire because we wanted to deal with a knowledgeable automotive professional locally vs. a "kid working at a chain store". After having 2 tires put on by Hoffman's, being completely satisfied, trusting the knowledge & experience we decided to return 1 month later for the 2 remaining tires @ $ 283.00 & a "Complete Vehicle Detail" inside and out @ $180.00. We left the car for the day. While at home we received a phone call from Al Hoffman stating "he always likes to do a thorough inspection" and proceeded to explain his findings (this inspection wasn't completed on the 1st visit for the 2 tires??) He recommended the engine needed the "105K Service Package" @ $649.99. This includes, spark plugs, air & cabin filter replaced, 3 belts replaced, engine oil/filter replaced, flush/replace transmission and power steering fluids. We asked "why not change the transmission filter also?" Al replied "your transmission doesn't have a transmission filter". While on speaker phone my husband questioned "every automatic transmission has a transmission filter". "Well, yours doesn't, it simple doesn't have one" Al replied. Having felt comfortable and agreeing that we trusted Al's knowledge and experience we said "okay, go ahead and perform the "105K Service Package @ $649.99" in addition to the tires @ $ 283.00 & a "Complete Vehicle Detail" inside and out @ $180.00. After a few weeks of being curious, exploring the owners manual and consulting the dealership of the cars make we need to finish this review with the fact that our vehicle does indeed HAVE a transmission filter. The 90% plugged transmission filter was replaced today NOT by Hoffman's Auto & Tire. In today's economy, as hard as we all work for our money and make efforts to maintain vehicles is "Hoffman's Auto & Tire" the right shop for your next vehicle need? We will not be returning to "Hoffman's Auto & Tire".

1
★☆☆☆☆

We tried Hoffman's Auto & Tire because we wanted to deal with a knowledgeable automotive professional locally vs. a "kid working at a chain store". After having 2 tires put on by Hoffman's, being completely satisfied, trusting the knowledge & experience we decided to return 1 month later for the 2 remaining tires @ $ 283.00 & a "Complete Vehicle Detail" inside and out @ $180.00. We left the car for the day. While at home we received a phone call from Al Hoffman stating "he always likes to do a thorough inspection" and proceeded to explain his findings (this inspection wasn't completed on the 1st visit for the 2 tires??) He recommended the engine needed the "105K Service Package" @ $649.99. This includes, spark plugs, air & cabin filter replaced, 3 belts replaced, engine oil/filter replaced, flush/replace transmission and power steering fluids. We asked "why not change the transmission filter also?" Al replied "your transmission doesn't have a transmission filter". While on speaker phone my husband questioned "every automatic transmission has a transmission filter". "Well, yours doesn't, it simple doesn't have one" Al replied. Having felt comfortable and agreeing that we trusted Al's knowledge and experience we said "okay, go ahead and perform the "105K Service Package @ $649.99" in addition to the tires @ $ 283.00 & a "Complete Vehicle Detail" inside and out @ $180.00. After a few weeks of being curious, exploring the owners manual and consulting the dealership of the cars make we need to finish this review with the fact that our vehicle does indeed HAVE a transmission filter. The 90% plugged transmission filter was replaced today NOT by Hoffman's Auto & Tire. In today's economy, as hard as we all work for our money and make efforts to maintain vehicles is "Hoffman's Auto & Tire" the right shop for your next vehicle need? We will not be returning to "Hoffman's Auto & Tire".

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I have had many bumps with a used car i purchased from bodywork due to smashing a deer, to engine and tune up, as well as new tires. There could not be a nicer owner or harder working staff. Most of my inquiries where fixed same day. You receive very thorough walk through of what they did, as well as having the choice of viewing your car be fixed and walking around the shop. A+ quality.

5
★★★★★

I have had many bumps with a used car i purchased from bodywork due to smashing a deer, to engine and tune up, as well as new tires. There could not be a nicer owner or harder working staff. Most of my inquiries where fixed same day. You receive very thorough walk through of what they did, as well as having the choice of viewing your car be fixed and walking around the shop. A+ quality.

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I was very pleasantly surprised with Hoffman's. I had the misfortune of running over a large bolt and needed a set of tires within a 24 hour time period. I decided to call around for pricing as I was unfamiliar with the logistics behind picking the best tire for my vechicle. A gentleman named Al (whom I believe to be the owner) answered the phone and was very kind and willing to help. He qouted me a great price and ensured the tires could be put on within 5 hours. I decided to keep calling around for other options and no one compared. Not only was his price $50-$150 cheaper then what most shops qouted, Al was super friendly and eager to help. I got to the shop 3 hours later and within an hour I was set to go! I would highly recommend this shop to anyone needing unscheduled maintence done to their vehicle. I would've given them five stars, but I figure no ones "perfect"....the waiting room was a little warm and filled with manly magazines. Remember, woman have cars too! :)

4
★★★★☆

I was very pleasantly surprised with Hoffman's. I had the misfortune of running over a large bolt and needed a set of tires within a 24 hour time period. I decided to call around for pricing as I was unfamiliar with the logistics behind picking the best tire for my vechicle. A gentleman named Al (whom I believe to be the owner) answered the phone and was very kind and willing to help. He qouted me a great price and ensured the tires could be put on within 5 hours. I decided to keep calling around for other options and no one compared. Not only was his price $50-$150 cheaper then what most shops qouted, Al was super friendly and eager to help. I got to the shop 3 hours later and within an hour I was set to go! I would highly recommend this shop to anyone needing unscheduled maintence done to their vehicle. I would've given them five stars, but I figure no ones "perfect"....the waiting room was a little warm and filled with manly magazines. Remember, woman have cars too! :)

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