Royal Relocation Systems, Inc.

★★★☆☆
  • 10 Shore Blvd Apt 3g

    Brooklyn, NY 11235

    Map & Directions
  • 866-424-5399

About Royal Relocation Systems, Inc.

Categories
  • Moving Companies
Details
  • Long Distance Movers

Transportation & Storage

Transportation & Storage
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I called yesterday to give positive feedback about my move, and I just wanted to send something to you in writing.
I had a very good experience with your company. I was warned by others not to book with a moving company that has charging by the cu.ft. , but to get a flat estimate up front it was good choice. Eric and Alex were not only friendly, but very fast, completing my move very quickly; thanks to their efficiency, I wound up paying less than I had anticipated.
Thank you very much for the great service!
L :-)

5
★★★★★

I called yesterday to give positive feedback about my move, and I just wanted to send something to you in writing.
I had a very good experience with your company. I was warned by others not to book with a moving company that has charging by the cu.ft. , but to get a flat estimate up front it was good choice. Eric and Alex were not only friendly, but very fast, completing my move very quickly; thanks to their efficiency, I wound up paying less than I had anticipated.
Thank you very much for the great service!
L :-)

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I believe that it is very possible the Royal Relocation Systems is just running a scam by using deceitful and unethical practices to get people to use them, and then raising their prices on the day of the move because they know that most people aren't flexible in their moving dates and will have no choice but to go with them. The best case scenario is that the company employs salesmen who are not competent to deliver accurate quotes, and then refuses to stand by the contracts made by these salesmen.

A salesman (Paul), who made an inventory list of everything I was moving, quotes a price of $1,100 if a shuttle was not required in my drop off location and $1,225 if it was. (Stairs and packing materials included) He assured me that we were signing a valid, binding contract; and as long as I didn't add anything to the move that was not already on the inventory list he made, the quoted price would not change. He also promised to bring me 30 boxes and 3 wardrobe boxes on Thursday of the next week (July 22). After not showing up and not answering his phone on 4 separate occasions, I ultimately got 1/3 of the promised packing supplies.

On the day of the move, the movers knew nothing about my inventory list and refused to honor the contract I had signed with Paul. I had only what was on my original inventory list, but they said that the total would be $1,900 instead of $1,100 and $2,200 instead of $1,225 if a shuttle ended up being needed.
The man in charge of the movers also tried to start loading before telling me the real price and lied to me and tried to intimidate me into going with the new price. He said that Paul was no longer with the company, which turned out to be untrue and he said that I only had five minutes to make my decision cause "he has other moves and things he has to do and can't wait around for me." I asked the mover to wait while I spoke to a supervisor, but he said he wasn't waiting and he was leaving. The supervisor (Anthony) told me 15 minutes later that the movers were still outside my building and could do the move, but at the $1,900 price. I can only assume the mover told me he was leaving to try and scare me into going along with the move at the new price.

When they wouldn?t honor the contract, I tried to get my $125 deposit back. Anthony said I would have to go to Paul's home and get the money from him myself. It took three weeks of e-mails to get them to mail me a check, and then they had deducted $50 for packing supplies worth $30 and so only gave me $75 back.

0
★☆☆☆☆

I believe that it is very possible the Royal Relocation Systems is just running a scam by using deceitful and unethical practices to get people to use them, and then raising their prices on the day of the move because they know that most people aren't flexible in their moving dates and will have no choice but to go with them. The best case scenario is that the company employs salesmen who are not competent to deliver accurate quotes, and then refuses to stand by the contracts made by these salesmen.

A salesman (Paul), who made an inventory list of everything I was moving, quotes a price of $1,100 if a shuttle was not required in my drop off location and $1,225 if it was. (Stairs and packing materials included) He assured me that we were signing a valid, binding contract; and as long as I didn't add anything to the move that was not already on the inventory list he made, the quoted price would not change. He also promised to bring me 30 boxes and 3 wardrobe boxes on Thursday of the next week (July 22). After not showing up and not answering his phone on 4 separate occasions, I ultimately got 1/3 of the promised packing supplies.

On the day of the move, the movers knew nothing about my inventory list and refused to honor the contract I had signed with Paul. I had only what was on my original inventory list, but they said that the total would be $1,900 instead of $1,100 and $2,200 instead of $1,225 if a shuttle ended up being needed.
The man in charge of the movers also tried to start loading before telling me the real price and lied to me and tried to intimidate me into going with the new price. He said that Paul was no longer with the company, which turned out to be untrue and he said that I only had five minutes to make my decision cause "he has other moves and things he has to do and can't wait around for me." I asked the mover to wait while I spoke to a supervisor, but he said he wasn't waiting and he was leaving. The supervisor (Anthony) told me 15 minutes later that the movers were still outside my building and could do the move, but at the $1,900 price. I can only assume the mover told me he was leaving to try and scare me into going along with the move at the new price.

When they wouldn?t honor the contract, I tried to get my $125 deposit back. Anthony said I would have to go to Paul's home and get the money from him myself. It took three weeks of e-mails to get them to mail me a check, and then they had deducted $50 for packing supplies worth $30 and so only gave me $75 back.

 

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