MDM Limo

★☆☆☆☆
  • 8011 Spring Village Dr

    Spring, TX 77389

    Map & Directions
  • 713-364-5466

About MDM Limo

Hours
Mon - Sat: 9:00 am - 9:00 pm Sun: 12:00 pm - 5:00 pm

Transportation & Storage

Transportation & Storage
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THE WORST SERVICE I HAVE EVER SEEN!!!

After we scheduled our round trip service to IAH and given my credit card information everything was fine till this point. Then the travel date came. The office from MDM Limo called me (Martin) 30 MINS before he was supposed to come pick me up and told me that he was having some sort of problem with the driver and that he had no one else that could pick me up and asked me if I could change my pick up time from 4PM till about 6PM. I told this guy (Martin) that it was not possible since I have a ticket and there is a $250 change fee to change flights plus the difference in ticket price. And that on top of that I had a meeting at the airports presidents club with a customer. He told me that he understood and that he would see what he could do and see if maybe the other limo companies could pick me up. I told him to please try to do his best since I had no other way to get to the airport. 30MINS later I tried calling him back to see if he was able to solve my problem, but he refused to pick up his phone. I tried calling him a couple of time and he didn??t answer my calls. Even my calls to the office phone were rejected. I had to call a cab and pay $90.00 plus tax!!! (By the way I missed the meeting, and now have to fly to JFK to make up for it) Then I had to call another limo company to pick me up from IAH back to my house. This is just simply being UNRESPONSIBLE!!! I know things not always work out the way they are supposed to, but at least BE RESPONSIBLE and PROFFESIONAL and answer your customer??s phone call and let them know that you were not able to find a solution for your mistake? IS THAT SO HARD TO DO!!! (Until today I have yet to receive an e-mail or phone call back apologizing for their mistake)

1
★☆☆☆☆

THE WORST SERVICE I HAVE EVER SEEN!!!

After we scheduled our round trip service to IAH and given my credit card information everything was fine till this point. Then the travel date came. The office from MDM Limo called me (Martin) 30 MINS before he was supposed to come pick me up and told me that he was having some sort of problem with the driver and that he had no one else that could pick me up and asked me if I could change my pick up time from 4PM till about 6PM. I told this guy (Martin) that it was not possible since I have a ticket and there is a $250 change fee to change flights plus the difference in ticket price. And that on top of that I had a meeting at the airports presidents club with a customer. He told me that he understood and that he would see what he could do and see if maybe the other limo companies could pick me up. I told him to please try to do his best since I had no other way to get to the airport. 30MINS later I tried calling him back to see if he was able to solve my problem, but he refused to pick up his phone. I tried calling him a couple of time and he didn??t answer my calls. Even my calls to the office phone were rejected. I had to call a cab and pay $90.00 plus tax!!! (By the way I missed the meeting, and now have to fly to JFK to make up for it) Then I had to call another limo company to pick me up from IAH back to my house. This is just simply being UNRESPONSIBLE!!! I know things not always work out the way they are supposed to, but at least BE RESPONSIBLE and PROFFESIONAL and answer your customer??s phone call and let them know that you were not able to find a solution for your mistake? IS THAT SO HARD TO DO!!! (Until today I have yet to receive an e-mail or phone call back apologizing for their mistake)

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