Extended Stay America

★★★☆☆
Extended Stay America - Federal Way
  • 17777 NE Sacramento St

    Portland, OR 97230

    Map & Directions
  • 503-661-0226

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2.5 2
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I was awakened on the 3rd day of my stay by the front desk calling to tell me my car had been broken into. Evidently the security guard/laundry man (their words, not mine - he does laundry and rounds of the property) had ""noticed movement"" by my vehicle at 4:45 am and disregarded it when he just found an empty garbage bag. In subsequent conversation with the employee he claims he looked at the car and no damage was apparent. Ironically, however, there WERE several empty garbage garbage bags in the back oy my car and everything had been emptied. So I supsect he never really looked at my car and it had already been burglarized. Another guest at the hotel reported that the window of my car was broken out after noticing a shoe beside the car at 5:10 am. The hotel refused to put me in contact with the guest who was generous enough to report the vandalism. The ONLY thing the hotel was willing, and eager, to do was clean up the broken glass around my car so no other guests knew a theft had occured. When I submitted a police report they were eager to get a copy as ""if this happens enough and its documented we can get insurance to cover the parking lot"". Stay at your own risk, and do not expect any help when it is your property that is damaged. For the record all the thieves got was boxes full of records - the damage to the car was worth more than the street value of anything taken. This hotel is not worth the risk, as they all seemed to consider it a normal occurence and it was just my turn. \r\n

0
★☆☆☆☆

I was awakened on the 3rd day of my stay by the front desk calling to tell me my car had been broken into. Evidently the security guard/laundry man (their words, not mine - he does laundry and rounds of the property) had ""noticed movement"" by my vehicle at 4:45 am and disregarded it when he just found an empty garbage bag. In subsequent conversation with the employee he claims he looked at the car and no damage was apparent. Ironically, however, there WERE several empty garbage garbage bags in the back oy my car and everything had been emptied. So I supsect he never really looked at my car and it had already been burglarized. Another guest at the hotel reported that the window of my car was broken out after noticing a shoe beside the car at 5:10 am. The hotel refused to put me in contact with the guest who was generous enough to report the vandalism. The ONLY thing the hotel was willing, and eager, to do was clean up the broken glass around my car so no other guests knew a theft had occured. When I submitted a police report they were eager to get a copy as ""if this happens enough and its documented we can get insurance to cover the parking lot"". Stay at your own risk, and do not expect any help when it is your property that is damaged. For the record all the thieves got was boxes full of records - the damage to the car was worth more than the street value of anything taken. This hotel is not worth the risk, as they all seemed to consider it a normal occurence and it was just my turn. \r\n

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Not exactly the most convenient from the highway 30 and 84 exchange, but that may be a good thing since it is bound to be quieter. Parking is not so good and the amenities like any long term stay place were few and far between, but the staff was responsive and made some great local recommendations for food and fun. Will come back and stay here again.

4
★★★★☆

Not exactly the most convenient from the highway 30 and 84 exchange, but that may be a good thing since it is bound to be quieter. Parking is not so good and the amenities like any long term stay place were few and far between, but the staff was responsive and made some great local recommendations for food and fun. Will come back and stay here again.

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Spacious studio suites cater to corporate travelers with separate kitchen, dining and sleeping areas plus workspace with data ports and voicemail.

 

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