Orthopedic & Spine Specialists

★★☆☆☆
  • 1855 Powder Mill Rd

    York, PA 17402

    Map & Directions
  • 717-848-4800

About Orthopedic & Spine Specialists

Hours
Mon Open 24 Hours;Tue Open 24 Hours;Wed Open 24 Hours;Thu Open 24 Hours;Fri Open 24 Hours

Health & Medical

Health & Medical
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2.0 2
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Contact after surgery did not exist. I was told to call the office with any issues, like excess bleeding. I had excess bleeding for 3 days. Called the office left a message, no return call. Called again the following day left another message on the machine, no return call. When your prompted to press 0 for operator assistance, this just means the operator will put you back into the same mailbox. Aftter a slightly negative voice message they called my house and was told i was at work. they did try to call me on my cell phone and the only message was to call their office for assistance. I did and left another message. Bottom line, I am headed for knee replacement surgery, but not with OSS. I don't have my stiches out from my Arthroscopy yet and I know I'm not going to the next level with this post surgery support. The doctor was great, it was his office staff that needs some additional training on patient relations.

1
★☆☆☆☆

Contact after surgery did not exist. I was told to call the office with any issues, like excess bleeding. I had excess bleeding for 3 days. Called the office left a message, no return call. Called again the following day left another message on the machine, no return call. When your prompted to press 0 for operator assistance, this just means the operator will put you back into the same mailbox. Aftter a slightly negative voice message they called my house and was told i was at work. they did try to call me on my cell phone and the only message was to call their office for assistance. I did and left another message. Bottom line, I am headed for knee replacement surgery, but not with OSS. I don't have my stiches out from my Arthroscopy yet and I know I'm not going to the next level with this post surgery support. The doctor was great, it was his office staff that needs some additional training on patient relations.

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This office has wasted a lot of my time and resources. The first pre-surgical appointment was canceled until Dr. Sicuranza could speak to my family doctor about a different medical issue. On the same day that he spoke to my family doctor his secretary called to reschedule my pre-surgical appointment; however, after I traveled 40 minutes to get to his office, I was told the secretary made a mistake, and that I need to make an appointment to be seen by my family physician prior to the pre-surgical appointment. This was a waste of time and resource that I do not have since I have not worked in over three years (ever since my injury). I have found this office to be unorganized, and usually you can expect to wait several hours before seeing the doctor.

3
★★★☆☆

This office has wasted a lot of my time and resources. The first pre-surgical appointment was canceled until Dr. Sicuranza could speak to my family doctor about a different medical issue. On the same day that he spoke to my family doctor his secretary called to reschedule my pre-surgical appointment; however, after I traveled 40 minutes to get to his office, I was told the secretary made a mistake, and that I need to make an appointment to be seen by my family physician prior to the pre-surgical appointment. This was a waste of time and resource that I do not have since I have not worked in over three years (ever since my injury). I have found this office to be unorganized, and usually you can expect to wait several hours before seeing the doctor.

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