Veterinary Medical & Surgical Group OC (VMSG-OC)

★☆☆☆☆
  • 31896 Plaza Drive, Ste C1

    San Juan Capistrano, CA 92675

    Map & Directions
  • 949-201-4100

About Veterinary Medical & Surgical Group OC (VMSG-OC)

Categories
  • Animal Hospitals
  • Veterinarians
  • Emergency Vets

Pets & Animals

Pets & Animals
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I also lost my beautiful dog, Erik, to their horrible incompetence and their lack of caring and providing proper treatment.

I brought Erik in 4 times! Why didn't go elsewhere, I can't tell you (especially knowing that Animal Urgent Care exists). I thought they had good Yelp reviews, they listed themselves as a 24/7 Emergency Care facility, and they were nearby.

Dr. Jensen saw Erik early Saturday morning and did a basic workup. She sent him home on pain meds for abdominal pain.

Dr. Nakimura saw him mid-day Saturday and said he had fluid on his lungs but to bring him to my vet Monday.

Dr. Jensen saw Erik again early Sunday morning and only gave him pain meds.

7am Sunday morning he was in respiratory distress. Dr. Mineo took over. They were trying to fight septic shock.

Monday morning, he went into cardiac arrest and was saved.

Tuesday morning, he died from cardiac arrest.

I'm sick to my stomach. Just sick. I thought this place would take care of my baby dog and I trusted their skills. I don't know why I did. Because of some yelp reviews??!

I also will be filing a complaint with the Veterinary Medical Board.

1
★☆☆☆☆

I also lost my beautiful dog, Erik, to their horrible incompetence and their lack of caring and providing proper treatment.

I brought Erik in 4 times! Why didn't go elsewhere, I can't tell you (especially knowing that Animal Urgent Care exists). I thought they had good Yelp reviews, they listed themselves as a 24/7 Emergency Care facility, and they were nearby.

Dr. Jensen saw Erik early Saturday morning and did a basic workup. She sent him home on pain meds for abdominal pain.

Dr. Nakimura saw him mid-day Saturday and said he had fluid on his lungs but to bring him to my vet Monday.

Dr. Jensen saw Erik again early Sunday morning and only gave him pain meds.

7am Sunday morning he was in respiratory distress. Dr. Mineo took over. They were trying to fight septic shock.

Monday morning, he went into cardiac arrest and was saved.

Tuesday morning, he died from cardiac arrest.

I'm sick to my stomach. Just sick. I thought this place would take care of my baby dog and I trusted their skills. I don't know why I did. Because of some yelp reviews??!

I also will be filing a complaint with the Veterinary Medical Board.

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I filed a complaint with the state board about these insensitive incompetent overpriced so called veterinary specialists.
they misdiagnosed my dog and the specialist left her care to an unseasoned vet. When the tests came back they didnt have a treatment plan and told me my dog would die. I left my dog overnight against my better judgement and when I got there at 5a.m. the next morning I found my dog unattended with the I.V. laying in a puddle of urine and her delicate skin burned and dried feces stuck to her fur & skin. They said they were short handed and overwhelmed by emergencies that whole night. So it was all about the money and how many they could pack in. I feel they were more than negligent. They were cruel and cold. Dr. Jensen was no help because she had very little knowledge and less caring.

1
★☆☆☆☆

I filed a complaint with the state board about these insensitive incompetent overpriced so called veterinary specialists.
they misdiagnosed my dog and the specialist left her care to an unseasoned vet. When the tests came back they didnt have a treatment plan and told me my dog would die. I left my dog overnight against my better judgement and when I got there at 5a.m. the next morning I found my dog unattended with the I.V. laying in a puddle of urine and her delicate skin burned and dried feces stuck to her fur & skin. They said they were short handed and overwhelmed by emergencies that whole night. So it was all about the money and how many they could pack in. I feel they were more than negligent. They were cruel and cold. Dr. Jensen was no help because she had very little knowledge and less caring.

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More about Veterinary Medical & Surgical Group OC (VMSG-OC)

Veterinary Medical and Surgical Group-Orange County (VMSG-OC) is a premier 24 hour specialty center, uniquely equipped and staffed to meet the special needs of our patients, clients, and veterinary colleagues.

 

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