C & R Drains Inc.

★☆☆☆☆
Plumbing Problem? No Problem.
  • 1525 Macarthur Blvd

    Costa Mesa, CA 92626-1407

    Map & Directions
  • 714-641-1545

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My HOA contracts C&R drains to handle our plumbing needs in my association. I am working on getting a new plumbing company assigned so we no longer have to deal with this company. Not only is the owner Kim unproffessional and rude, she will also rip you off! A few weeks ago I spent close to $1000.00 to get my leaky tub fixed. The day after C&R Drains "fixed" my leak it began leaking again. I contacted C&R drains and requested an appointment after 4:00pm to have my leak fixed once more. I was told that the only appt I could make was between 2-4pm. I took more time off work to accomodate their hours. To my surprise, the tech arrived after 5pm! To add insult to injury the tech told me I need new pieces that would cost $30. I agreed to pay $30 to get the issue resolved. The tech informed me that he was going to check his truck for the part and let me know if he had it available. When the tech returned he started by apologizing for the information he was asked to relay by his boss Kim.... he proceed to say Kim said I had to charge you $100 for the part plus labor. I called the office and spoke to Kim which was rude and abrasive. I told the tech that I was not going to agree to pay that estimate Kim was obviously ripping me off. The tech put the original parts back and before he left informed me that the parts were now sripped and I cannot turn on my water in my tub!! Do not use this company. Save your money. Hire a reputable company.

1
★☆☆☆☆

My HOA contracts C&R drains to handle our plumbing needs in my association. I am working on getting a new plumbing company assigned so we no longer have to deal with this company. Not only is the owner Kim unproffessional and rude, she will also rip you off! A few weeks ago I spent close to $1000.00 to get my leaky tub fixed. The day after C&R Drains "fixed" my leak it began leaking again. I contacted C&R drains and requested an appointment after 4:00pm to have my leak fixed once more. I was told that the only appt I could make was between 2-4pm. I took more time off work to accomodate their hours. To my surprise, the tech arrived after 5pm! To add insult to injury the tech told me I need new pieces that would cost $30. I agreed to pay $30 to get the issue resolved. The tech informed me that he was going to check his truck for the part and let me know if he had it available. When the tech returned he started by apologizing for the information he was asked to relay by his boss Kim.... he proceed to say Kim said I had to charge you $100 for the part plus labor. I called the office and spoke to Kim which was rude and abrasive. I told the tech that I was not going to agree to pay that estimate Kim was obviously ripping me off. The tech put the original parts back and before he left informed me that the parts were now sripped and I cannot turn on my water in my tub!! Do not use this company. Save your money. Hire a reputable company.

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Message from C & R Drains Inc.

24 Hour Emergency Service Over 30 years in business since 1979.Call Now to Schedule your visit for today. With C&R Drains you speak directly to a live Dispatcher 24 hours a day 7 days a week, no answering service just us 24x7. For non-emergencies please call during regular business hours to set an appointment. Associations: PHCC. Full Service Plumbing Fixture Installation - Drain Cleaning - Toilet & Faucet Rebuilds and Repairs - Garbage Disposals - Water Heater Repairs and Installations - Tankless Water Heaters - Gas Leak Detections,Repairs and Replacements - Sewer Video Camera Inspections - Sewer Line Repairs or Replacement - Water Lines Installed and Repaired - Hydro Jetting - Mainline Maintenance - Slab Leaks - And much more....

Key Points

  • Plumbing Problem? No Problem.

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