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  • 12100 Harbor Blvd

    Garden Grove, CA 92840

    Map & Directions
  • 714-971-4826

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Fry's Electronics

3370 E La Palma Ave Anaheim, CA

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Big 5 Electronics Inc

13924 Bettencourt St Cerritos, CA

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The rudest Customer Service in my life - Customer Service Manager was some idiot named Rhonda who was probably never educated. It would have been better if the Customer Service Manager wasn't a B! At least attempt to fix the problem. She didn?t know how to listen. She either interrupted while we were talking calmly or had a blank idiotic stare on her face. A store employee showed me the WRONG calling card to buy and would not take it back. I was told to purchase a calling card that ended up being a PREPAID calling card for a cell phone in which I don't own. The least they could do was refund with a store credit but instead they shrugged their shoulders and basically said I was pretty much out of luck. The worse POS system (check out system) I've ever heard of. Apparently - no one in the store can over ride any transactions. DO NOT expect customer service if you go to this store. Don?t expect to get results by calling their 1-800 service line. They can?t accomplish anything. Their food section was very limited also.

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★☆☆☆☆

The rudest Customer Service in my life - Customer Service Manager was some idiot named Rhonda who was probably never educated. It would have been better if the Customer Service Manager wasn't a B! At least attempt to fix the problem. She didn?t know how to listen. She either interrupted while we were talking calmly or had a blank idiotic stare on her face. A store employee showed me the WRONG calling card to buy and would not take it back. I was told to purchase a calling card that ended up being a PREPAID calling card for a cell phone in which I don't own. The least they could do was refund with a store credit but instead they shrugged their shoulders and basically said I was pretty much out of luck. The worse POS system (check out system) I've ever heard of. Apparently - no one in the store can over ride any transactions. DO NOT expect customer service if you go to this store. Don?t expect to get results by calling their 1-800 service line. They can?t accomplish anything. Their food section was very limited also.

Pros: location

Cons: poor customer service

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In Short
Red-shirted salespeople guide shoppers through the bright, well organized stores. From housewares to lawn care, Target stores are always clean and welcoming. And with clothing lines by Mossimo and Isaac Mizrahi and…

 

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