Austin VeeDub

★★★★☆
Auto Parts & Repair Service For New & Used Volkswagen�s & Audi�s in Austin.
  • 1111 Old Bastrop Hwy

    Austin, TX 78742

    Cross street: US-183 & Hwy71

    Map & Directions
  • 512-634-8753

3.9091 11
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The service manager wanted to charge me one hour each for each of the diagnostic codes resulting from the check engine light. Probably because I told him I won't want to pay $125 labor (1.5 hours work) for something that should only take 15 minutes or less for me to do (change out the ignition coil). And another $220 labor (2.75 hours) for replacing a power relay.

Other shops have only charge 30 minutes for plugging in the diagnostic computer and getting the diagnostic codes, instead of the 2 hours the service manager wanted to charge me.
I ended up paying for 1 hour for getting the diagnostic codes.

Pretty much a waste of time and money.

0
★☆☆☆☆

The service manager wanted to charge me one hour each for each of the diagnostic codes resulting from the check engine light. Probably because I told him I won't want to pay $125 labor (1.5 hours work) for something that should only take 15 minutes or less for me to do (change out the ignition coil). And another $220 labor (2.75 hours) for replacing a power relay.

Other shops have only charge 30 minutes for plugging in the diagnostic computer and getting the diagnostic codes, instead of the 2 hours the service manager wanted to charge me.
I ended up paying for 1 hour for getting the diagnostic codes.

Pretty much a waste of time and money.

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I have had great experiences in the service center and most recently at the body shop with Jaun. When you own VW machines you dream of a place like this so you never have to set foot in a dealer service center at ($90+ per hr for VW dealer rate). My van was dinged up in the front near a lot of the relays and battery related fuses and Jaun went the extra mile for me to repair everything and when Progressive asked him to use salvaged electric parts he fought to put new parts in and fixed it right. Dale also works very hard and below his gruff biker outside he is a Teddy Bear.

Thanks again to Jaun and the body shop!!!!
Patrick

2
★★★★★

I have had great experiences in the service center and most recently at the body shop with Jaun. When you own VW machines you dream of a place like this so you never have to set foot in a dealer service center at ($90+ per hr for VW dealer rate). My van was dinged up in the front near a lot of the relays and battery related fuses and Jaun went the extra mile for me to repair everything and when Progressive asked him to use salvaged electric parts he fought to put new parts in and fixed it right. Dale also works very hard and below his gruff biker outside he is a Teddy Bear.

Thanks again to Jaun and the body shop!!!!
Patrick

Pros: Salvage yard, body shop, parts, service in ONE -Good People!

Cons: They can get very busy in the service center.

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Austin Vee Dub is a ten on our scale! They are honest, fair, attentive and do great work, too! They stand behind their work and "Darryl" is an angel-no fluffy, white wings protrude from his shirt, but trust me he is trustworthy and fair to deal with. We live 70 miles from them and will always turn to them first for repairs. If you have a VW, Volvo, or Audi, that needs TLC Austin Vee Dub is the place to go. Thank you Vee Dub, Darryl, Sam and all!

2
★★★★★

Austin Vee Dub is a ten on our scale! They are honest, fair, attentive and do great work, too! They stand behind their work and "Darryl" is an angel-no fluffy, white wings protrude from his shirt, but trust me he is trustworthy and fair to deal with. We live 70 miles from them and will always turn to them first for repairs. If you have a VW, Volvo, or Audi, that needs TLC Austin Vee Dub is the place to go. Thank you Vee Dub, Darryl, Sam and all!

Pros: Excellent repairs and fairly priced

Cons: Location is a bit tricky the first time

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Darrel, the "service manager" hates Vanagons. When I first bought my Vanagon I paid them good money to inspect the car and perform a few other repairs. Since then I have learned to fix my own car. I have found that they did not do the repairs they said they did and the repairs they did do have since failed.

And the "buyer's inspection" they did missed so many things they should have caught including a very dangerous brake system.

Darrel is very, very lazy and shifty. I hate to say that but it's the truth.

Take your car to Underground VW on north Lamar or Kenny Hill off of Goodrigh and Lamar . Better yet, do it yourself.

On the plus side they have a great used parts department. The guy who operates that side of things is terrific and the guys working for him totally rock.

0
★☆☆☆☆

Darrel, the "service manager" hates Vanagons. When I first bought my Vanagon I paid them good money to inspect the car and perform a few other repairs. Since then I have learned to fix my own car. I have found that they did not do the repairs they said they did and the repairs they did do have since failed.

And the "buyer's inspection" they did missed so many things they should have caught including a very dangerous brake system.

Darrel is very, very lazy and shifty. I hate to say that but it's the truth.

Take your car to Underground VW on north Lamar or Kenny Hill off of Goodrigh and Lamar . Better yet, do it yourself.

On the plus side they have a great used parts department. The guy who operates that side of things is terrific and the guys working for him totally rock.

Pros: Good used parts department.

Cons: Don't take your Vanagon there.

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I had the hardest time finding a good mechanic to work on my jetta. I went through 3 mechanics and none of them could tell me what was wrong with it. Last resort, i callled up veedub and spoke with Daryl and right from the start he knew what he was talking about and told me to come in as soon as possible. When i got there, i was seen right away and was quoted a very reasonable price. I thought i would have to wait forever but was only there for an hour! While i was waiting, i was offered a refreshment and we talked about my car and it's problems. I am so glad i found this place, Daryl was very detailed and i didnt feel like he was trying to rip me off and sell me something i didnt need. I am so glad i found this place and will definitley go back!!!!!!!!! Thanks Daryl your a save!!!

2
★★★★★

I had the hardest time finding a good mechanic to work on my jetta. I went through 3 mechanics and none of them could tell me what was wrong with it. Last resort, i callled up veedub and spoke with Daryl and right from the start he knew what he was talking about and told me to come in as soon as possible. When i got there, i was seen right away and was quoted a very reasonable price. I thought i would have to wait forever but was only there for an hour! While i was waiting, i was offered a refreshment and we talked about my car and it's problems. I am so glad i found this place, Daryl was very detailed and i didnt feel like he was trying to rip me off and sell me something i didnt need. I am so glad i found this place and will definitley go back!!!!!!!!! Thanks Daryl your a save!!!

Pros: Repair and customer service

Cons: none

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I heard good things and was expecting more.

Instead I got charged twice the estimate and no clear explanation of why. I brought in my old air cooled type I for a header install and was told that "when we talked on the phone, I didn't know you wanted the whole rear exhust done..." As anyone who knows anything about exhusts knows, there is the engine then the headers and then the muffler...thats it...there is no "rear exhust".
I knew I should have just done it myself, but I had heard good things....oh well.

Me and my four (yes 4) VWs are going somehwere else.

1
★★☆☆☆

I heard good things and was expecting more.

Instead I got charged twice the estimate and no clear explanation of why. I brought in my old air cooled type I for a header install and was told that "when we talked on the phone, I didn't know you wanted the whole rear exhust done..." As anyone who knows anything about exhusts knows, there is the engine then the headers and then the muffler...thats it...there is no "rear exhust".
I knew I should have just done it myself, but I had heard good things....oh well.

Me and my four (yes 4) VWs are going somehwere else.

Pros: they know VWs

Cons: unethical , overcharged me, no explaination

.

I had new tires ordered for my VW Jetta..they were there in a matter or days and I was called as soon as they got in. I drove my car in and my new tires were put on and balanced PERFECTLY in No time at all. All...while I waited in a nice waiting room with internet connected computer and t.v! Hooow niiiice! The guys are super nice there and made sure I was all taken care of.

2
★★★★★

I had new tires ordered for my VW Jetta..they were there in a matter or days and I was called as soon as they got in. I drove my car in and my new tires were put on and balanced PERFECTLY in No time at all. All...while I waited in a nice waiting room with internet connected computer and t.v! Hooow niiiice! The guys are super nice there and made sure I was all taken care of.

Pros: friendly, fast, nice waiting room

Cons: nada

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So I made a mistake and did a little damage to my pretty little Jetta. I called up Charles Maund to see what they could do to help me. The service woman sounded offended that I should even think to speak to her. I got on Citysearch, found other Austin VW Body Repair shops and that's how I came to Austin Veedub. Everyone there was extremely kind, attentive and helpful. I was given and quote and this is what I was charged. (It was HALF what the dealership would've charged!!) No sneakiness, no snottiness. The awesome cleaning job they did afterward almost made backing into that pole worth it. They even included an extra bottle of touch up paint.

Will I ever take my car back to Charles Maund? NO! Will I always go back to Veedub? YES!!!!!

2
★★★★★

So I made a mistake and did a little damage to my pretty little Jetta. I called up Charles Maund to see what they could do to help me. The service woman sounded offended that I should even think to speak to her. I got on Citysearch, found other Austin VW Body Repair shops and that's how I came to Austin Veedub. Everyone there was extremely kind, attentive and helpful. I was given and quote and this is what I was charged. (It was HALF what the dealership would've charged!!) No sneakiness, no snottiness. The awesome cleaning job they did afterward almost made backing into that pole worth it. They even included an extra bottle of touch up paint.

Will I ever take my car back to Charles Maund? NO! Will I always go back to Veedub? YES!!!!!

Pros: nice waiting space, thoughtful staff, quick service

Cons: far away/location

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Nicer, quicker, cheaper, better, honest-er. Great service, great price. Also on the way to the airport, so you can get your car fixed if you are headed out of town. :) Car came back looking better than ever.

2
★★★★★

Nicer, quicker, cheaper, better, honest-er. Great service, great price. Also on the way to the airport, so you can get your car fixed if you are headed out of town. :) Car came back looking better than ever.

Pros: used parts when available

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I can't say enough about the wonderful service at austin veedub.
I won't let anyone else near my car. Everytime I go there, I can expect an honest diagnosis and I know they'll fix it the cheapest way they can.

2
★★★★★

I can't say enough about the wonderful service at austin veedub.
I won't let anyone else near my car. Everytime I go there, I can expect an honest diagnosis and I know they'll fix it the cheapest way they can.

Pros: honest, reliable, timely

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Made a previous repair job look much better. Made do with the materials they had. Repaired and completed when agreed. Car was returned nice and clean.

2
★★★★☆

Made a previous repair job look much better. Made do with the materials they had. Repaired and completed when agreed. Car was returned nice and clean.

Pros: Economical, Fast, Imports

Cons: OutofTown

 

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