Monarch Dental

★★★★★
BEST OFFER EVER! $29 cleaning, exam, x-ray, and therapeutic rinse
  • 204 Central Expy S 59

    Murphy, TX 75094

    Map & Directions
  • 972-422-2299

4.8333 6
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Worst dental office I've encountered. Deceptive business practices. They bill for services not rendered. Beware!!!

3
★★★★★

Worst dental office I've encountered. Deceptive business practices. They bill for services not rendered. Beware!!!

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Summer was a wonderful dental assistant! She was very personable and made sure I understood the treatment she was providing as well as it's purpose. Further, Dr. Nathan Cotten was very professional and explained my orthodontic needs completely and in terms I could understand. The office staff was also very helpful in establishing my follow-up appointments and providing the cost estimates of my procedures.

2
★★★★☆

Summer was a wonderful dental assistant! She was very personable and made sure I understood the treatment she was providing as well as it's purpose. Further, Dr. Nathan Cotten was very professional and explained my orthodontic needs completely and in terms I could understand. The office staff was also very helpful in establishing my follow-up appointments and providing the cost estimates of my procedures.

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I would recommend this office to my family and friends. Being a teacher, I look for affordability and your pricing is reasonable compared to others in the area.

2
★★★★☆

I would recommend this office to my family and friends. Being a teacher, I look for affordability and your pricing is reasonable compared to others in the area.

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I love DR Reddy and her assistant. They are great

2
★★★★★

I love DR Reddy and her assistant. They are great

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Everyone was very nice and the environment was friendly and relaxing

2
★★★★★

Everyone was very nice and the environment was friendly and relaxing

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I will never enter another Monarch dental office again. They way they do billing is unorganized and fraudulent in my opinion. I always paid my deductible before the service rendered and they came back at me for more money. I sent letters requesting explanations and asking them to call my insurance company, but they ignored my requests and threatened collections even though I paid for my service before the time of service. Billing is a nightmare. They even billed services under my husband's name and he didn't even go there! (Fraud?)\r\n\r\nThe work they did on my teeth was also substandard. I'm currently working with another dentist to fix a problem that their dentist caused and was unable to fix even after two follow-up visits to rectify the problem. \r\n\r\nSadly, I ended up paying all they demanded in order to keep my credit score good. In principle, I shouldn't have paid it.

2
★★★★★

I will never enter another Monarch dental office again. They way they do billing is unorganized and fraudulent in my opinion. I always paid my deductible before the service rendered and they came back at me for more money. I sent letters requesting explanations and asking them to call my insurance company, but they ignored my requests and threatened collections even though I paid for my service before the time of service. Billing is a nightmare. They even billed services under my husband's name and he didn't even go there! (Fraud?)\r\n\r\nThe work they did on my teeth was also substandard. I'm currently working with another dentist to fix a problem that their dentist caused and was unable to fix even after two follow-up visits to rectify the problem. \r\n\r\nSadly, I ended up paying all they demanded in order to keep my credit score good. In principle, I shouldn't have paid it.

 

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