TLC Home Improvement

★★★★☆
33.7874 -117.877
Map and Directions to TLC Home Improvement

800-989-1410

2230 W Chapman Ave, Ste 161

Orange, CA

92868

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About TLC Home Improvement

Categories
  • General Contractors
  • Residential Construction
  • Home Remodeling Contractors
Details
  • Bathroom Remodeling Contractors
  • Cabinet Refacing Contractors
  • Kitchen Remodeling Contractors
Hours
Monday: 08:00 AM - 06:00 PM
Tuesday: 08:00 AM - 06:00 PM
Wednesday: 08:00 AM - 06:00 PM
Thursday: 08:00 AM - 06:00 PM
Friday: 08:00 AM - 05:00 PM
Saturday: 08:00 AM - 03:00 PM
Sunday: 08:00 AM - 03:00 PM

Home Construction & Remodeling

Home Construction & Remodeling
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Reviews 1 - 31 of 31.
.

I have just completed an absolutely HORRIBLE experience with TLC Home Improvement. I hired them after meeting with one of their contractors, Nathan. Nathan understood the style I was after and seemed like a genuinely nice person - even said he considered me a friend. Well, over the course of the next 2 months, I had nothing but bad experiences with him, his foreman, and his workers. Here are a few indiscretions:
* The workers went into rooms that were specifically marked "DO NOT ENTER"
* My home was left without a working toilet over a 3 day holiday weekend.
* NO protection was put down to keep the massive amounts of dust and debris off of my furniture, out of my air conditioning vents and out of rooms not being worked in.
* My front door was left UNLOCKED.
* My personal linens were used to mop up caulk - destroying them.
* The workmanship was VERY POOR - and they even admitted that!!!
* They completely FORGOT to install a hand shower in the master bath - didn't plumb it at all, just left it in a box.
* They put a dent in my brand new tub.
* The cut huge messy holes in my brand new vanities without asking me first.
* They sealed the travertine tiles with stains on them.
* They failed to protect the new wood floors and subsequently scratched and damaged them.
* There was a 5 page list of complaints and over 20 emails that I could share, but just wanted it known that NO ONE should trust this company, especially not Nathan Shay.

I will be more than happy to elaborate to any interested parties.

1
★☆☆☆☆

I have just completed an absolutely HORRIBLE experience with TLC Home Improvement. I hired them after meeting with one of their contractors, Nathan. Nathan understood the style I was after and seemed like a genuinely nice person - even said he considered me a friend. Well, over the course of the next 2 months, I had nothing but bad experiences with him, his foreman, and his workers. Here are a few indiscretions:
* The workers went into rooms that were specifically marked "DO NOT ENTER"
* My home was left without a working toilet over a 3 day holiday weekend.
* NO protection was put down to keep the massive amounts of dust and debris off of my furniture, out of my air conditioning vents and out of rooms not being worked in.
* My front door was left UNLOCKED.
* My personal linens were used to mop up caulk - destroying them.
* The workmanship was VERY POOR - and they even admitted that!!!
* They completely FORGOT to install a hand shower in the master bath - didn't plumb it at all, just left it in a box.
* They put a dent in my brand new tub.
* The cut huge messy holes in my brand new vanities without asking me first.
* They sealed the travertine tiles with stains on them.
* They failed to protect the new wood floors and subsequently scratched and damaged them.
* There was a 5 page list of complaints and over 20 emails that I could share, but just wanted it known that NO ONE should trust this company, especially not Nathan Shay.

I will be more than happy to elaborate to any interested parties.

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.

Before deciding on TLC, my wife and I made a few calls to several companies. TLC was the only company that was truly ready for us. They were able to schedule an appointment for the same day and bring all required samples. Our project manager was able to answer every question we had before and after we signed the contract. He gave us his work number, cell phone number, office number, his project coordinator's number, and two different email addresses just in case we have any kind of question that should be answered immediately. It never took him more than five minutes to respong to an email or phone call.

When the project finally started, we immediately knew we will get high quality work. The workers came exactly on time, and showed great graftsmanship while doing our patio and Driveway. Their attention to the smallest details was extraordinary. And the cleanup- spotless!

We are so pleased with their staff, prices, product, and most importantly, our Home!

5
★★★★★

Before deciding on TLC, my wife and I made a few calls to several companies. TLC was the only company that was truly ready for us. They were able to schedule an appointment for the same day and bring all required samples. Our project manager was able to answer every question we had before and after we signed the contract. He gave us his work number, cell phone number, office number, his project coordinator's number, and two different email addresses just in case we have any kind of question that should be answered immediately. It never took him more than five minutes to respong to an email or phone call.

When the project finally started, we immediately knew we will get high quality work. The workers came exactly on time, and showed great graftsmanship while doing our patio and Driveway. Their attention to the smallest details was extraordinary. And the cleanup- spotless!

We are so pleased with their staff, prices, product, and most importantly, our Home!

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.

My house is OLDER, built in 1924. You could say that My home has several projects that need to be done. Thanks to TLC my home now has central heat and air. My home used to be hot inside when it was HOT outside, especiall in the winter. Cold on the inside when it was COLD outside.
The guys came in, and were very nice, and PATIENT.
They also took the time and did not rush me to sign. They wanted me to be 100% comfortable.
Well, I can say now that I am 100% SATISFIED!!!

5
★★★★★

My house is OLDER, built in 1924. You could say that My home has several projects that need to be done. Thanks to TLC my home now has central heat and air. My home used to be hot inside when it was HOT outside, especiall in the winter. Cold on the inside when it was COLD outside.
The guys came in, and were very nice, and PATIENT.
They also took the time and did not rush me to sign. They wanted me to be 100% comfortable.
Well, I can say now that I am 100% SATISFIED!!!

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.

You ask why I give them 5 stars?
Well, I will tell you. I used to have a horrible bathroom. I mean, your bathroom is the place where you can relax (get a break from children, and grandchildren).
My bathroom was old, and the paint was chipping, and the floors (lets just say I needed all NEW floors) were warped. My shower was from the 50's.
TLC came into my home and quoted me a great price for all the work that was needed. They showed on time, all their workers were very polite and they had nothing but respect for my home.
The experience overall was fantastic. After they were completely done with the job it all looked great.
A couple months went by and there were some issues that came up, the funny part was I didnt have to call them.
Their customer service department called me to see how the job went. I explained the issues and they came back out, the NEXT day and made their repairs. I couldn't be happier now.
My bathroom NOW is my FAVORITE part of the house.

Now, on to the next part of the house.
!!!!!!

5
★★★★★

You ask why I give them 5 stars?
Well, I will tell you. I used to have a horrible bathroom. I mean, your bathroom is the place where you can relax (get a break from children, and grandchildren).
My bathroom was old, and the paint was chipping, and the floors (lets just say I needed all NEW floors) were warped. My shower was from the 50's.
TLC came into my home and quoted me a great price for all the work that was needed. They showed on time, all their workers were very polite and they had nothing but respect for my home.
The experience overall was fantastic. After they were completely done with the job it all looked great.
A couple months went by and there were some issues that came up, the funny part was I didnt have to call them.
Their customer service department called me to see how the job went. I explained the issues and they came back out, the NEXT day and made their repairs. I couldn't be happier now.
My bathroom NOW is my FAVORITE part of the house.

Now, on to the next part of the house.
!!!!!!

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.

As a woman, I really appreciate a good bathroom. Where you can relax and enjoy after a hard days work.

So I decided to change my bathtub and interior of the whole bathroom. I had an old style bathroom, with some ugly tiles all around. I called TLC Home Improvement, because I heard that they can do that for me very fast and in quality manner.

The main issue is to get rid of the old tub and install the new one, one of those massage bathtubs. Mmmm that??s relaxing...

After the job was done, I was more than satisfied! These guys know what are they doing.

Thanks a lot! Very nice job you??ve done for me.

5
★★★★★

As a woman, I really appreciate a good bathroom. Where you can relax and enjoy after a hard days work.

So I decided to change my bathtub and interior of the whole bathroom. I had an old style bathroom, with some ugly tiles all around. I called TLC Home Improvement, because I heard that they can do that for me very fast and in quality manner.

The main issue is to get rid of the old tub and install the new one, one of those massage bathtubs. Mmmm that??s relaxing...

After the job was done, I was more than satisfied! These guys know what are they doing.

Thanks a lot! Very nice job you??ve done for me.

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.

I had very bad experience with several group of workmen that came to my house. In a sense that everything else except their job, which they grab hold of, goes to rubbish, they destroy it almost.

Because of that I constantly try to do something on my own, but no luck. In the end, I??m forced to use workers for some more complicated jobs. I wanted to extend one part of my house in the back, and so to make my living room bigger and brighter with some big openings.

I got rid of my usual way of finding a contractor through the internet. this time I just asked some of my good neighbors. And one of them totally interested me with a story of TLC, and how they did his backyard, and I know that his backyard is great.

Guided by trust, I called them, and explained them my ideas. Not a problem, Sir. Second day workers came, and everything started to take its course. Construction itself was going great, but the thing that I liked the most was their cleanliness. There was no day during the build that they haven??t cleaned after themselves. They respect your home.

TLC has me for life!! I will definitely contact them again for any kind of work round my home.

5
★★★★★

I had very bad experience with several group of workmen that came to my house. In a sense that everything else except their job, which they grab hold of, goes to rubbish, they destroy it almost.

Because of that I constantly try to do something on my own, but no luck. In the end, I??m forced to use workers for some more complicated jobs. I wanted to extend one part of my house in the back, and so to make my living room bigger and brighter with some big openings.

I got rid of my usual way of finding a contractor through the internet. this time I just asked some of my good neighbors. And one of them totally interested me with a story of TLC, and how they did his backyard, and I know that his backyard is great.

Guided by trust, I called them, and explained them my ideas. Not a problem, Sir. Second day workers came, and everything started to take its course. Construction itself was going great, but the thing that I liked the most was their cleanliness. There was no day during the build that they haven??t cleaned after themselves. They respect your home.

TLC has me for life!! I will definitely contact them again for any kind of work round my home.

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It was about time to renovate my backyard and with one addition ?? swimming pool.

I was on the hunt for company who takes its job seriously. I was in the middle of the search, when my brother told me for TLC. He told me that I can count on them, so I've given them a call.

Everything seemed to be OK, and soon they started renovation and construction of the pool. But main job was on the pool, because of all the digging and dirth.. And it was going pretty well, until they needed to finish things up and remodel the rest of the backyard. But it never happened. Only some bits. My backyard was left in a really bad shape, with debris everywhere.

I was angry as hell! But all of my intentions to call them and make them repair their mistakes, was in vain? They never answered, and avoided any kind of contact..

2
★★☆☆☆

It was about time to renovate my backyard and with one addition ?? swimming pool.

I was on the hunt for company who takes its job seriously. I was in the middle of the search, when my brother told me for TLC. He told me that I can count on them, so I've given them a call.

Everything seemed to be OK, and soon they started renovation and construction of the pool. But main job was on the pool, because of all the digging and dirth.. And it was going pretty well, until they needed to finish things up and remodel the rest of the backyard. But it never happened. Only some bits. My backyard was left in a really bad shape, with debris everywhere.

I was angry as hell! But all of my intentions to call them and make them repair their mistakes, was in vain? They never answered, and avoided any kind of contact..

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.

I wanted from them to change my entire bathroom. I constantly hit something when I??m taking a shower, and it was so neglected so it was the right time for a little overhaul. Guys from TLC came, and first asked me what I want exactly. They instantly knew my wishes after only couple of my words, so renovation started shortly..

They rotated my bathtub and toilet. They installed new bidet, and changed the tiles on the walls and floor. The tiles changed liked mosaic from green, yellow and blue, and it was so vivid and beautiful. I had some white old tiles, with bad stuff between them.

They really transformed my bathroom, and it didn??t took them long time to do it. Finished job was brilliant. Aaaaaaaaah my new kitchen... lovin?? it.

5
★★★★★

I wanted from them to change my entire bathroom. I constantly hit something when I??m taking a shower, and it was so neglected so it was the right time for a little overhaul. Guys from TLC came, and first asked me what I want exactly. They instantly knew my wishes after only couple of my words, so renovation started shortly..

They rotated my bathtub and toilet. They installed new bidet, and changed the tiles on the walls and floor. The tiles changed liked mosaic from green, yellow and blue, and it was so vivid and beautiful. I had some white old tiles, with bad stuff between them.

They really transformed my bathroom, and it didn??t took them long time to do it. Finished job was brilliant. Aaaaaaaaah my new kitchen... lovin?? it.

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My roof was in a bad shape. When i got up there I saw rotten beams (among other nasty things) and for sure was not happy about that. I must fix that, so I decided to change my whole roof, and put a new one.

But that was something that you can??t do on your own. I know that it will cost some real money, but it needed to be solved.

TLC is company that was in the back in my had for some time. So I called them and told them my situation, and since that moment everything started to go very fast and just like it should! These guys really now what they talk about. They even found me some good bargains and told me not to worry about the construction process! And it was just like they said it would be.

Now I have perfect roof, my house looks better, and no more all the ugly stuff I found up there. TLC completely respected every thing we agreed on. And they got one more satisfied customer. For a long time!

5
★★★★★

My roof was in a bad shape. When i got up there I saw rotten beams (among other nasty things) and for sure was not happy about that. I must fix that, so I decided to change my whole roof, and put a new one.

But that was something that you can??t do on your own. I know that it will cost some real money, but it needed to be solved.

TLC is company that was in the back in my had for some time. So I called them and told them my situation, and since that moment everything started to go very fast and just like it should! These guys really now what they talk about. They even found me some good bargains and told me not to worry about the construction process! And it was just like they said it would be.

Now I have perfect roof, my house looks better, and no more all the ugly stuff I found up there. TLC completely respected every thing we agreed on. And they got one more satisfied customer. For a long time!

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I for one do not like the smell of paint. I am so glad I found TLC! They were excellent; Great to do business with.

Thanks
Zan

4
★★★★☆

I for one do not like the smell of paint. I am so glad I found TLC! They were excellent; Great to do business with.

Thanks
Zan

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The best contractor I've worked with so far! Me and my family moved from Washington D.C. in what to be called "house". It was cheap so we bought it. Immediately I knew I had to do something with it because it was unbearable to live in.

Did a little research on the internet and found about TLC. I was little worried because I didn't know anyone here, nor anyone to recommend some good contractor for interior and exterior house works. The friendly staff introduced me into their company history and after a short meeting I signed the contract.

I am satisfied 101% ! They did everything I signed for, plus the price was highly affordable for this kind of job. Now I have a beautiful home for me and my family. Thanks again!

5
★★★★★

The best contractor I've worked with so far! Me and my family moved from Washington D.C. in what to be called "house". It was cheap so we bought it. Immediately I knew I had to do something with it because it was unbearable to live in.

Did a little research on the internet and found about TLC. I was little worried because I didn't know anyone here, nor anyone to recommend some good contractor for interior and exterior house works. The friendly staff introduced me into their company history and after a short meeting I signed the contract.

I am satisfied 101% ! They did everything I signed for, plus the price was highly affordable for this kind of job. Now I have a beautiful home for me and my family. Thanks again!

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I bought my house in a foreclosure and it was in desparate need of updating. I went with TLC recommended to me by my sister. They had done a beautiful job on her addition. I gave them a call and had a project manager come out the next day. He was very nice and knowledgeable about all the improvements I wanted to do including my kitchen and family room remodels. He was able to work with my budget and even helped me find some reasonable ways to upgrade.

The workers were very clean, respectful and professional. In a couple of months, they will do a roof repair. I think they did a great job.

5
★★★★★

I bought my house in a foreclosure and it was in desparate need of updating. I went with TLC recommended to me by my sister. They had done a beautiful job on her addition. I gave them a call and had a project manager come out the next day. He was very nice and knowledgeable about all the improvements I wanted to do including my kitchen and family room remodels. He was able to work with my budget and even helped me find some reasonable ways to upgrade.

The workers were very clean, respectful and professional. In a couple of months, they will do a roof repair. I think they did a great job.

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Well my experience with TLC was remarkable I did my exterior paint, windows and some cosmetics stuff to help me sale my house the crew was fast professional they brought in a portable toilet and cleaning crew without me even asking I??m confided I got a good deal after getting 4 estimates for that job since I was under budget , thank you TLC you deserve that review!

5
★★★★★

Well my experience with TLC was remarkable I did my exterior paint, windows and some cosmetics stuff to help me sale my house the crew was fast professional they brought in a portable toilet and cleaning crew without me even asking I??m confided I got a good deal after getting 4 estimates for that job since I was under budget , thank you TLC you deserve that review!

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We were interested in having ??custom? cabinets made for our kitchen remodel in Los Angeles and already had several proposals. We had spoken with some friends who had a neighbor who had used TLC and were very pleased with the service and extremely proud of their new kitchen. We went to see for ourselves and were taken by how beautiful the kitchen was and were astounded when we learned what the cost was. It was considerably reasonable all of the bids we had and included some wonderful features the others had not included. We contracted with TLC and have never felt better about our decision. The personal attention, professionalism and value we received were beyond our expectations. We are more than happy to recommend TLC to anyone wanting a beautiful kitchen professionally and promptly installed at a very reasonable price. Delilah K. Los Angeles

5
★★★★★

We were interested in having ??custom? cabinets made for our kitchen remodel in Los Angeles and already had several proposals. We had spoken with some friends who had a neighbor who had used TLC and were very pleased with the service and extremely proud of their new kitchen. We went to see for ourselves and were taken by how beautiful the kitchen was and were astounded when we learned what the cost was. It was considerably reasonable all of the bids we had and included some wonderful features the others had not included. We contracted with TLC and have never felt better about our decision. The personal attention, professionalism and value we received were beyond our expectations. We are more than happy to recommend TLC to anyone wanting a beautiful kitchen professionally and promptly installed at a very reasonable price. Delilah K. Los Angeles

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We just finish pairing in and out our house with tlc evrything went well they mist a small part came back and fix it right away I would defenetly keep using does guys thanks Tlc

5
★★★★★

We just finish pairing in and out our house with tlc evrything went well they mist a small part came back and fix it right away I would defenetly keep using does guys thanks Tlc

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Thank you all at TLC home improvement. Just to let you know much my families appreciate your advice and workmanship. You provided us with the pavers that made my new walkway possible. It looks wonderful and really it??s the pavers that made the difference. Our home is our sanctuary and it provides us with much pleasure. It is our favorite place to be. As we learn and experienced, improvements have had to come gradually. With your guidance, you have made this happen sooner than later.

Thanks again to you and your crew for all of the great work and the patient!

Look forward to my next remodeling work with t.l.c.

Robin c. Los Angeles

5
★★★★★

Thank you all at TLC home improvement. Just to let you know much my families appreciate your advice and workmanship. You provided us with the pavers that made my new walkway possible. It looks wonderful and really it??s the pavers that made the difference. Our home is our sanctuary and it provides us with much pleasure. It is our favorite place to be. As we learn and experienced, improvements have had to come gradually. With your guidance, you have made this happen sooner than later.

Thanks again to you and your crew for all of the great work and the patient!

Look forward to my next remodeling work with t.l.c.

Robin c. Los Angeles

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I ran into an issue that delayed my family from moving into a foreclosure we had purchased almost a year prior. During the last year of repairing the foreclosed property, I dealt with many contractors, but one stood out from the rest. The experience with TLC Home Improvement and their representative Tom Cohen truly stood out. TLC's Tom Cohen and his crew's work ethic, attention to detail, and quality workmanship enabled my family to move in before the fast approaching holidays. TLC Home Improvement is a company that truly lives up to their name. I would recommend this company.

5
★★★★★

I ran into an issue that delayed my family from moving into a foreclosure we had purchased almost a year prior. During the last year of repairing the foreclosed property, I dealt with many contractors, but one stood out from the rest. The experience with TLC Home Improvement and their representative Tom Cohen truly stood out. TLC's Tom Cohen and his crew's work ethic, attention to detail, and quality workmanship enabled my family to move in before the fast approaching holidays. TLC Home Improvement is a company that truly lives up to their name. I would recommend this company.

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"I want to tell your company employees that you and everyone else at tlc home improvement what a great remodel job roy has done! The crew was promptly here at 8 a.m. every morning. They perform every task with perfection. Roy made sure cleaning was done meticulously, on a daily basis. I couldn't ask for more! I heard from everyone horror stories about the contractors they've hired. This is the first time I have used tlc home improvement and me and my husband are pleased. My next door neighbor and my cousin have been here, "checking out" the work and they have told me they saw a lot of home remodeling companies but tlc and roy knows what they are doing.

5
★★★★★

"I want to tell your company employees that you and everyone else at tlc home improvement what a great remodel job roy has done! The crew was promptly here at 8 a.m. every morning. They perform every task with perfection. Roy made sure cleaning was done meticulously, on a daily basis. I couldn't ask for more! I heard from everyone horror stories about the contractors they've hired. This is the first time I have used tlc home improvement and me and my husband are pleased. My next door neighbor and my cousin have been here, "checking out" the work and they have told me they saw a lot of home remodeling companies but tlc and roy knows what they are doing.

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We had a water pipe brake in our Bathroom, the eve of Thanksgiving. We called TLC on Friday after Thanksgiving and they started work at drying the carpet and walls out right away. As soon as everything was dry and the pipe was replaced, they started work on replacing the floor, repairing the wall and adding a step to get into the tub, that we wanted. After all was dry, the balance of work took about 2 or 3 days and was beautiful. Everyone we dealt with were very plesent and helpful.

4
★★★★☆

We had a water pipe brake in our Bathroom, the eve of Thanksgiving. We called TLC on Friday after Thanksgiving and they started work at drying the carpet and walls out right away. As soon as everything was dry and the pipe was replaced, they started work on replacing the floor, repairing the wall and adding a step to get into the tub, that we wanted. After all was dry, the balance of work took about 2 or 3 days and was beautiful. Everyone we dealt with were very plesent and helpful.

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My Wife & I recently had my bathroom remodeled with TLC. It was great experience, you rarely find a construction company with craftsmen whom take pride in their work instead of just being a contractor trying to make a quick buck. they were attentive to our needs the whole way through the job, and very helpful. the project managers were on point for this job and one of them was an interior designer which helped out greatly when there were some issues with the layout of the bathroom, but it was all solved quickly. There was a small issue with one of the doors and the crew was sent out the next day to fix it. I would recommend TLC to any of my friends and WILL use them for my future projects.

5
★★★★★

My Wife & I recently had my bathroom remodeled with TLC. It was great experience, you rarely find a construction company with craftsmen whom take pride in their work instead of just being a contractor trying to make a quick buck. they were attentive to our needs the whole way through the job, and very helpful. the project managers were on point for this job and one of them was an interior designer which helped out greatly when there were some issues with the layout of the bathroom, but it was all solved quickly. There was a small issue with one of the doors and the crew was sent out the next day to fix it. I would recommend TLC to any of my friends and WILL use them for my future projects.

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this past june i had my drive way done by "TLC" and have been
very satisfied with the work theyve done over all. from the project manager down to the worker's them self's i would have to say it was a great experiance and when i do have more work i will be going with "TLC" thank you.

p.s project manager bob was so upfornt and understanding
he really meet every need and concern i had regarding my drive way.

5
★★★★★

this past june i had my drive way done by "TLC" and have been
very satisfied with the work theyve done over all. from the project manager down to the worker's them self's i would have to say it was a great experiance and when i do have more work i will be going with "TLC" thank you.

p.s project manager bob was so upfornt and understanding
he really meet every need and concern i had regarding my drive way.

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In the summer of 2010 T.L.C home improvement fully remodeled my kitchen by removing the drop ceiling, and replacing the old tile with new period appropriates tile. ??The project manager, Kobi?, was responsive, knowledgeable and frequently on site, inspecting the work. When I needed corrections to be done I called the project manager and all correction were made, and the job was done within the promised time of 14 business days.

5
★★★★★

In the summer of 2010 T.L.C home improvement fully remodeled my kitchen by removing the drop ceiling, and replacing the old tile with new period appropriates tile. ??The project manager, Kobi?, was responsive, knowledgeable and frequently on site, inspecting the work. When I needed corrections to be done I called the project manager and all correction were made, and the job was done within the promised time of 14 business days.

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at first we started with the installation of two windows which went fast and smooth. they wrote the order ,measured it the same day and within two days installed it. my housband and i felt very comfortable with them and ask them to give us an estimate for a complete kitchen remodel, two bathroom remodel , replace the roof, and a small addition. at first the estimatore gave us an estimate that we felt was a little high and we told them that we like them but not that much.the next day the regional manager walked in ,(VERY NICE GUY, TALKS A LOT) my housband cut him off and simply told him to give him the bottom line and we got 12% discount on the all remodeling work, it really made a difference because we managed to save about $10,000.00 (hawai, here we come) . the moment they started to work on our property, it was unbelivable, crews came in and crews walked out. they were professional, fast and always listens to our concernes which we had a lot of them. at times that we didnt feel that things were right i called immediatly the regional manager who immediatly took care of the issues. at one time there was an argument between the paint crew and the kitchen installer crew about timing , so i simply told them to wait outside called my estimatore and within an hour he was here, took control of the situation and everything was smooth. at the end of the job i managed to get extra discount by agreeing to have them make a video and pictures of the finish project and let them use it for local advertisement. i enjoyed them, enjoyed their workmamship and today i enjoy my new new house. make sure if you feel you need to call anyone in the company, call their customer service departement..

5
★★★★★

at first we started with the installation of two windows which went fast and smooth. they wrote the order ,measured it the same day and within two days installed it. my housband and i felt very comfortable with them and ask them to give us an estimate for a complete kitchen remodel, two bathroom remodel , replace the roof, and a small addition. at first the estimatore gave us an estimate that we felt was a little high and we told them that we like them but not that much.the next day the regional manager walked in ,(VERY NICE GUY, TALKS A LOT) my housband cut him off and simply told him to give him the bottom line and we got 12% discount on the all remodeling work, it really made a difference because we managed to save about $10,000.00 (hawai, here we come) . the moment they started to work on our property, it was unbelivable, crews came in and crews walked out. they were professional, fast and always listens to our concernes which we had a lot of them. at times that we didnt feel that things were right i called immediatly the regional manager who immediatly took care of the issues. at one time there was an argument between the paint crew and the kitchen installer crew about timing , so i simply told them to wait outside called my estimatore and within an hour he was here, took control of the situation and everything was smooth. at the end of the job i managed to get extra discount by agreeing to have them make a video and pictures of the finish project and let them use it for local advertisement. i enjoyed them, enjoyed their workmamship and today i enjoy my new new house. make sure if you feel you need to call anyone in the company, call their customer service departement..

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TLC completed the following jobs for us: installed tankless water heater & icopper piping, removed carpet & laminated the floors except for the kitchen & bathroom floors, installed an auto gas shutoff valve, put vinly flooring in the kitchen, refaced & supported the chimney & installed railing & resurfaced the front porch. The project managers diligently oversaw the work in process. There were minor details left undone but were promised by the managers to be corrected at the completion of all the projects. They are in process now of replacing the house electrical wiring, The completed work earned 5 stars, but the eason I gave them 4 stars is that one subcontractor left a mess, & a few times they were no call no show.

4
★★★★☆

TLC completed the following jobs for us: installed tankless water heater & icopper piping, removed carpet & laminated the floors except for the kitchen & bathroom floors, installed an auto gas shutoff valve, put vinly flooring in the kitchen, refaced & supported the chimney & installed railing & resurfaced the front porch. The project managers diligently oversaw the work in process. There were minor details left undone but were promised by the managers to be corrected at the completion of all the projects. They are in process now of replacing the house electrical wiring, The completed work earned 5 stars, but the eason I gave them 4 stars is that one subcontractor left a mess, & a few times they were no call no show.

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truly a world class company. i recently have been contemplating getting my kitchen remodeled. It was an older kitchen 60's style with the old linoleum floors and Formica counter tops. it was kinda getting to be a little embarrassing having friends and family by and my house still looks like a studio apartment from the 60's. when I got my estimate i didn't really know what to expect or really what I wanted. when the project manager came by he was able to show me all kinds of samples of "caesarstone" for my counter tops as well as i loved the travertine tile he showed me.. overall it was a great experience. I now have a beautiful kitchen which i am proud to show off to all of my friends and family. i would like to thank TLC Home Improvement inc. and would use them for any of my future home improvement needs.

5
★★★★★

truly a world class company. i recently have been contemplating getting my kitchen remodeled. It was an older kitchen 60's style with the old linoleum floors and Formica counter tops. it was kinda getting to be a little embarrassing having friends and family by and my house still looks like a studio apartment from the 60's. when I got my estimate i didn't really know what to expect or really what I wanted. when the project manager came by he was able to show me all kinds of samples of "caesarstone" for my counter tops as well as i loved the travertine tile he showed me.. overall it was a great experience. I now have a beautiful kitchen which i am proud to show off to all of my friends and family. i would like to thank TLC Home Improvement inc. and would use them for any of my future home improvement needs.

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TLC just completed my roof repair. They were cost effective, punctual and polite. Recommend you give them a try.

5
★★★★★

TLC just completed my roof repair. They were cost effective, punctual and polite. Recommend you give them a try.

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"TLC"has completed several projects in my
home, would recommend them to anyone..

IM VERY SATISFIED OVER ALL :)

5
★★★★★

"TLC"has completed several projects in my
home, would recommend them to anyone..

IM VERY SATISFIED OVER ALL :)

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We had an air conditioning unit installed. They did it in a timely manner. They were very professional. They got permits from city. We didn't worry about a thing. We are very satisfied with the work they did. Would recommend them to anyone.

5
★★★★★

We had an air conditioning unit installed. They did it in a timely manner. They were very professional. They got permits from city. We didn't worry about a thing. We are very satisfied with the work they did. Would recommend them to anyone.

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Thank you to TLC Home Improvement We received a satisfactory conclusion to this experience in the end.

3
★★★☆☆

Thank you to TLC Home Improvement We received a satisfactory conclusion to this experience in the end.

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I have just had the unfortunate experience of yesterday
signing a contract to have a skylight installed in my rental.
The owner's nephew was just swell and showed me all the
important papers and I did sign. He said he would be back
the next morning as he was just finishing a job in the area.
Arrived 8:30 with Joe the job guy and a young man. Very
nice. I sent them over to the vacant apartment to see what the job would entail. Nathan thought the the bath flooring didn't look so good, so he left to get a sample to show me and everyone left. I did not think the job would actually start until AFTER the the 3 day opt out and cancellation period.

No workman had had a chance to see the job and evaluate what would be needed. And the prepping of the floor and the plastic sheeting to keep out the plaster dust was all I thought would be done today. The Salesman had not enough framing experience to understand what he was looking at, so around 11 am a hole 12'x12' was cut in the ceiling of the living room. Not from the attic, but a blind cut from the living room ceiling. In the meantime the boss' nephew thought the floor in that unit's bathroom looked dangerous so instructed a man to tear out the linoleum so we could see what damage water may have done to the plywood beneath and to the floor joists. I had NOT signed a contract for ANY flooring. TO BE DEMOLISHED!
BUT, Nathan instructed a man to tear out the damaged area of
the floor, a suspicious looking 2'x4' area for dry rot and all. Both myself and another man who had shown up, suggested the better part would be to lift the toilet instead of destroying
a perfectly good, (though discolored) chunk of flooring. Now, that I know better, it was simply a ploy to get another several thousands of dollars since MY kitchen flooring needs serious attention. ( The $5,600. skylight is my 1st consideration)! Which he did me the favor of asking his Uncle to give me a "special" price and knocked it down to $4,500.

So, while the toilet is being taken up, his Floor man comes to
measure my kitchen and the empty unit's bath and bring me
samples to look at. Now, I have a hole in the ceiling and a
hole in the bath where the toilet was and I am told the elbow
trap has rusted through and must be replaced. By now I am
recognizing a " flim - flam thank you, Ma'am", going on while
a "New Proposal" for flooring and NOW . SERIOUS plumbing
problem AND dry rot to floor joists and OH MY!

Well, as a 71 year old Cleaning Lady with 34 years of dealing with my client's termite people, plumbers, construction people of every imagining and their bosses, while "My People" flew off to their other luxury homes in foreign countries or off to Spain or the Olympics for a month at a time, I have learned a little
from each job I have had to monitor.

So, I told Nathan to stop. Leave everything and I would call
my own plumber and my own floor people and that I wished
to exercise my option of the 3 days cancellation. which I faxed today. My plumber said the toilet needed a wax ring.
He replaced the water shut off to the toilet. $135. Crawled
under the house and found a white spot on a joist. Gave me
the name of a floor man. He is coming tomorrow and will
replace the toilet after re- flooring for $35.! My plumber was
going to charge another $145. to re-seat the toilet. So HE
is fired!

Talk about harassment! Nathan shows up to tell me he will
be back tomorrow a.m. to do the work that I told him I had cancelled. I told him to leave the place exactly as he left it.
He said he would place a mechanic's lien on my property, sue
me for all the phone calls and to pay all the various men he
had come by today, however briefly and that I would be liable
for their wages. Not a one of them stayed longer than an hour.
And most of them simply "laid eyes", and left. In any case
he was recording everything I was saying on his cell phone.
Without my permission! He would make sure I paid the full
amount of the contract - whether they did the job or not! When I told him I would NEVER do business with ANYONE who would threaten me, he went to his car, then came to tell
me that the Company's Attorney gave him instructions and a paper the Attorney had dictated to him. I reiterated I would
NEVER allow anyone to threaten an old lady and would
NEVER do business with anyone who would make such threats. He said, the $436 I told him he could keep, would
never begin to cover the men's salaries, the gas, the phone
calls, and that his Uncle would FIRE HIM. Told me I was selfishly guarding MY money and didn't consider all he had done to get me a lower price! I told him it was not my concern to keep him and his company in business. And I have seen
for myself this was not going to be his finest mini-construction
job! I guess they are going to sue me! At my age I DON"T
NEED THIS!

1
★☆☆☆☆

I have just had the unfortunate experience of yesterday
signing a contract to have a skylight installed in my rental.
The owner's nephew was just swell and showed me all the
important papers and I did sign. He said he would be back
the next morning as he was just finishing a job in the area.
Arrived 8:30 with Joe the job guy and a young man. Very
nice. I sent them over to the vacant apartment to see what the job would entail. Nathan thought the the bath flooring didn't look so good, so he left to get a sample to show me and everyone left. I did not think the job would actually start until AFTER the the 3 day opt out and cancellation period.

No workman had had a chance to see the job and evaluate what would be needed. And the prepping of the floor and the plastic sheeting to keep out the plaster dust was all I thought would be done today. The Salesman had not enough framing experience to understand what he was looking at, so around 11 am a hole 12'x12' was cut in the ceiling of the living room. Not from the attic, but a blind cut from the living room ceiling. In the meantime the boss' nephew thought the floor in that unit's bathroom looked dangerous so instructed a man to tear out the linoleum so we could see what damage water may have done to the plywood beneath and to the floor joists. I had NOT signed a contract for ANY flooring. TO BE DEMOLISHED!
BUT, Nathan instructed a man to tear out the damaged area of
the floor, a suspicious looking 2'x4' area for dry rot and all. Both myself and another man who had shown up, suggested the better part would be to lift the toilet instead of destroying
a perfectly good, (though discolored) chunk of flooring. Now, that I know better, it was simply a ploy to get another several thousands of dollars since MY kitchen flooring needs serious attention. ( The $5,600. skylight is my 1st consideration)! Which he did me the favor of asking his Uncle to give me a "special" price and knocked it down to $4,500.

So, while the toilet is being taken up, his Floor man comes to
measure my kitchen and the empty unit's bath and bring me
samples to look at. Now, I have a hole in the ceiling and a
hole in the bath where the toilet was and I am told the elbow
trap has rusted through and must be replaced. By now I am
recognizing a " flim - flam thank you, Ma'am", going on while
a "New Proposal" for flooring and NOW . SERIOUS plumbing
problem AND dry rot to floor joists and OH MY!

Well, as a 71 year old Cleaning Lady with 34 years of dealing with my client's termite people, plumbers, construction people of every imagining and their bosses, while "My People" flew off to their other luxury homes in foreign countries or off to Spain or the Olympics for a month at a time, I have learned a little
from each job I have had to monitor.

So, I told Nathan to stop. Leave everything and I would call
my own plumber and my own floor people and that I wished
to exercise my option of the 3 days cancellation. which I faxed today. My plumber said the toilet needed a wax ring.
He replaced the water shut off to the toilet. $135. Crawled
under the house and found a white spot on a joist. Gave me
the name of a floor man. He is coming tomorrow and will
replace the toilet after re- flooring for $35.! My plumber was
going to charge another $145. to re-seat the toilet. So HE
is fired!

Talk about harassment! Nathan shows up to tell me he will
be back tomorrow a.m. to do the work that I told him I had cancelled. I told him to leave the place exactly as he left it.
He said he would place a mechanic's lien on my property, sue
me for all the phone calls and to pay all the various men he
had come by today, however briefly and that I would be liable
for their wages. Not a one of them stayed longer than an hour.
And most of them simply "laid eyes", and left. In any case
he was recording everything I was saying on his cell phone.
Without my permission! He would make sure I paid the full
amount of the contract - whether they did the job or not! When I told him I would NEVER do business with ANYONE who would threaten me, he went to his car, then came to tell
me that the Company's Attorney gave him instructions and a paper the Attorney had dictated to him. I reiterated I would
NEVER allow anyone to threaten an old lady and would
NEVER do business with anyone who would make such threats. He said, the $436 I told him he could keep, would
never begin to cover the men's salaries, the gas, the phone
calls, and that his Uncle would FIRE HIM. Told me I was selfishly guarding MY money and didn't consider all he had done to get me a lower price! I told him it was not my concern to keep him and his company in business. And I have seen
for myself this was not going to be his finest mini-construction
job! I guess they are going to sue me! At my age I DON"T
NEED THIS!

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1 out of 1 people found this review helpful.

.

Thank you to TLC Home Improvement We received a satisfactory conclusion to this experience in the end.

3
★★★☆☆

Thank you to TLC Home Improvement We received a satisfactory conclusion to this experience in the end.

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More about TLC Home Improvement

TLC Home Improvement, Inc. has the ability, professionalism and experienced construction crews needed to handle your entire home remodeling project. We specialize in kitchen remodeling, bathroom remodeling, room additions, room additions, interior painting, exterior painting, stucco, re-stucco, patio covers, patio enclosures, electrical, plumbing, texture coating, air conditioning, heating, driveways, walkways, fences, gates, flooring, roofing, windows, doors, and much much more.

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