Cell Phone George

★★☆☆☆
47.1398 -122.357
Map and Directions to Cell Phone George

253-302-7045

5818 128TH ST

Tacoma, WA

98446

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About Cell Phone George

Categories
  • Cellular Phone Companies
  • Cell Phone Service Providers
  • Cell Phone Accessories
Details
  • Cell Phone Repair Shops
Hours
Monday: 10:00 AM - 08:30 AM
Tuesday: 10:00 AM - 08:30 AM
Wednesday: 10:00 AM - 08:30 AM
Thursday: 10:00 AM - 08:30 AM
Friday: 10:00 AM - 08:30 AM
Saturday: 10:00 AM - 08:30 AM
Sunday: 12:00 PM - 08:00 AM

Communications & Utilities

Communications & Utilities
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Reviews 1 - 11 of 11.
.

I would not recommend this place for even the easiest fixes or to purchase any used phone. They are the most unorganized, scandalous places EVER! I certainly wouldn't call them a business. I dropped my Droid Razor off on October 1st, said it should only be about a week to fix, it needed a battery put back in. From that point on, all they did was say they were still waiting on a battery, or they got one in, but it was the wrong one, and to try to get anyone to call you back, FORGET IT! Finally after 5 weeks of getting the run around, went in to ask what's going on...first, they were still waiting on a battery to come in..., come on! Your in the cell business and you can't even get a battery ordered right? Well, come to find out, they LOST MY PHONE, and he wasn't sure if it was misplaced or stolen. He wanted to give me another random phone from his case. A guy walks in right after me, he has been waiting 5 months for his phone and still has not got it back. I left that night making it known to all his customers in the store what had happened that they lost my barely used $600 phone (of course that's to buy outright). No matter....so I waited a few days, called to see if they found it. NOPE! Asked what was he going to do to resolve the issue, still wanted to give me a different phone. I went back in Friday, he had a "random" droid razor just sitting in the back, no name of who's it was....asked him to bring it out, just to figure out myself it was mine. I asked him to remove the back, he couldnt, he didn't know how! YA! Not only that, once I figured it was mine I found that he never once opened the back to switch out or try any new batteries as the wire to the battery was in its original position, tucked underneath the battery when I dropped off....they are liars, crooks and extremely shady, I wouldn't take a dying fly to them....oh, but watch out for the fly strips they have throughout the ceiling in the store (it's so classy in there) especially the one over the coffee pot & cups for customers, you will be sorry if you ever step foot in there!! I promise you that! That I have to click on a star to rate this is a joke, no stars for this guy, worse than unsatisfactory!!

1
★☆☆☆☆

I would not recommend this place for even the easiest fixes or to purchase any used phone. They are the most unorganized, scandalous places EVER! I certainly wouldn't call them a business. I dropped my Droid Razor off on October 1st, said it should only be about a week to fix, it needed a battery put back in. From that point on, all they did was say they were still waiting on a battery, or they got one in, but it was the wrong one, and to try to get anyone to call you back, FORGET IT! Finally after 5 weeks of getting the run around, went in to ask what's going on...first, they were still waiting on a battery to come in..., come on! Your in the cell business and you can't even get a battery ordered right? Well, come to find out, they LOST MY PHONE, and he wasn't sure if it was misplaced or stolen. He wanted to give me another random phone from his case. A guy walks in right after me, he has been waiting 5 months for his phone and still has not got it back. I left that night making it known to all his customers in the store what had happened that they lost my barely used $600 phone (of course that's to buy outright). No matter....so I waited a few days, called to see if they found it. NOPE! Asked what was he going to do to resolve the issue, still wanted to give me a different phone. I went back in Friday, he had a "random" droid razor just sitting in the back, no name of who's it was....asked him to bring it out, just to figure out myself it was mine. I asked him to remove the back, he couldnt, he didn't know how! YA! Not only that, once I figured it was mine I found that he never once opened the back to switch out or try any new batteries as the wire to the battery was in its original position, tucked underneath the battery when I dropped off....they are liars, crooks and extremely shady, I wouldn't take a dying fly to them....oh, but watch out for the fly strips they have throughout the ceiling in the store (it's so classy in there) especially the one over the coffee pot & cups for customers, you will be sorry if you ever step foot in there!! I promise you that! That I have to click on a star to rate this is a joke, no stars for this guy, worse than unsatisfactory!!

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.

I've been to your store and purchased a phone a few years back... Great service in my opinion. But I do have a question can you fix an unresponsive touch screen.

5
★★★★★

I've been to your store and purchased a phone a few years back... Great service in my opinion. But I do have a question can you fix an unresponsive touch screen.

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.

I have never had problems with George and I have been a customer for 4 years.I have been there when someone sold a phone they checked it the esn was clear and the next day I went in to pay my phone bill and that same phone was reported stolen.they found out the wanted to get paid from insurance so they reported it.that is just one of the many issues George has to deal with to.he always helps people even if its a phone not worth anything he helps.we all need someone like that in our community. There are policys in every store.We love you cell phone George.

5
★★★★★

I have never had problems with George and I have been a customer for 4 years.I have been there when someone sold a phone they checked it the esn was clear and the next day I went in to pay my phone bill and that same phone was reported stolen.they found out the wanted to get paid from insurance so they reported it.that is just one of the many issues George has to deal with to.he always helps people even if its a phone not worth anything he helps.we all need someone like that in our community. There are policys in every store.We love you cell phone George.

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0 out of 1 people found this review helpful.

.

George called me the biggest B**** because i brought back a cell phone that was messed up... i was in there when he wouldnt return a ladies money because the phone had a bad ESN number and had been reported stollen... i HAD done business in there before about 2 years ago when he was at his old location for a temp phone and he was very nice and kind... I dont know whats up with the "staffing" either, the guy that helped me had watter red eyes and was seriously under the influence of something... he didnt even put the money i gave him in the box.. it was crumpled up in his shirt pocket, which he threw at me beofre George came out. I will never do business there again, and i have reported him the the TPD for harrassment and to the BBB for selling stollen phones.

1
★☆☆☆☆

George called me the biggest B**** because i brought back a cell phone that was messed up... i was in there when he wouldnt return a ladies money because the phone had a bad ESN number and had been reported stollen... i HAD done business in there before about 2 years ago when he was at his old location for a temp phone and he was very nice and kind... I dont know whats up with the "staffing" either, the guy that helped me had watter red eyes and was seriously under the influence of something... he didnt even put the money i gave him in the box.. it was crumpled up in his shirt pocket, which he threw at me beofre George came out. I will never do business there again, and i have reported him the the TPD for harrassment and to the BBB for selling stollen phones.

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0 out of 2 people found this review helpful.

Business Response:

I HAVE NEVER USED THAT LANGAUGE AT MY STORE.IF YOU WERE MISTREATED IN ANYWAY BY ME OR MY STAFF PLEASE FEEL FREE TO LET ME KNOW.I AM VERY SORRY YOU FEEL THAT WAY .I WILL TRY AND MAKE THINGS RIGHT IF YOU CAN COMUNICATE WITH ME.FEEL FREE TO CALL TO RESOLVE THIS PROBLEM.AGAIN I AM VERY SORRY IF YOU WERE MISTREATED IN ANYWAY.
.

smelled bad in store lets dogs run wild very unprofessional and terrible service!

1
★☆☆☆☆

smelled bad in store lets dogs run wild very unprofessional and terrible service!

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2 out of 3 people found this review helpful.

Business Response:

I AM VERY SORRY YOU WERE NOT HAPPY WITH MY STORE.WE HAVE NOW MOVED TO A NEW LOCATION.5818 128TH ST TACOMA,WA 98446.IM SURE YOU WILL BE HAPPY WITH THE WAY THINGS LOOK NOW.
.

George has things cleared up now. Legit bussiness, customer service second to none. He emailed me with updates. I love you George! Cell Phone George is the only place I will go with phone problems!

5
★★★★★

George has things cleared up now. Legit bussiness, customer service second to none. He emailed me with updates. I love you George! Cell Phone George is the only place I will go with phone problems!

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1 out of 1 people found this review helpful.

.

George has been in business toooooo long the light at the end of the tunnell is a train. I became a victim in an attempt to get tap screen switched a 15 min process. Left them overnight pick the following day
techs not in backup claims not aware of the repair. Locate package says sunday pickup right on the package tech said she would be there Her day off. Now my package should have been done, I thought so until i powered it up .
My screen is cracked no answers.See George said it was cracked when they got it and I am a scammer. Less than a minute I went from customer to scammer. George has been around too long, everyone is out to get him, what I have read quite the opposite.
He had some advice go to to the court and file a suit, sounds guilty to me. Finally rudely told me to leave immediately I am trespassing.
I am suing and you can follow this site for my result
He wlll turn on you just be ready when he does.
Police would not come out unless he requested

1
★☆☆☆☆

George has been in business toooooo long the light at the end of the tunnell is a train. I became a victim in an attempt to get tap screen switched a 15 min process. Left them overnight pick the following day
techs not in backup claims not aware of the repair. Locate package says sunday pickup right on the package tech said she would be there Her day off. Now my package should have been done, I thought so until i powered it up .
My screen is cracked no answers.See George said it was cracked when they got it and I am a scammer. Less than a minute I went from customer to scammer. George has been around too long, everyone is out to get him, what I have read quite the opposite.
He had some advice go to to the court and file a suit, sounds guilty to me. Finally rudely told me to leave immediately I am trespassing.
I am suing and you can follow this site for my result
He wlll turn on you just be ready when he does.
Police would not come out unless he requested

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2 out of 3 people found this review helpful.

.

He sold my stolen phone, in fact he sold my stolen phone yesterday and will not refund the money to the poor woman who bought it. The cell phone company won't activate it for her (because I had reported it stolen) and good ole George refuses to refund her money. When I threatened to go to the police he said he would refund the money IF she returned the phone to him! That is my phone, I paid full dollar for it I AM THE VICTIM, why should George get my phone. It was his choice, I'm filing a police report and the woman who bought the phone is willing to be witness. Take caution.

1
★☆☆☆☆

He sold my stolen phone, in fact he sold my stolen phone yesterday and will not refund the money to the poor woman who bought it. The cell phone company won't activate it for her (because I had reported it stolen) and good ole George refuses to refund her money. When I threatened to go to the police he said he would refund the money IF she returned the phone to him! That is my phone, I paid full dollar for it I AM THE VICTIM, why should George get my phone. It was his choice, I'm filing a police report and the woman who bought the phone is willing to be witness. Take caution.

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2 out of 3 people found this review helpful.

.

I went into cellphone george's store with two G2's and one Droid. I called first before I went in and george told me that he was very interested in them. I asked him what he pays for them and he told me that he doesnt give quotes over the phone. I told him that I don't want to waist my time and he said that it won't be a waist of time because they are nice phones. So I go in and show them and he said that he doesn't want them. I said why did you tell me to come in and he said I don't want them cuz they are stolen. I said I have the receipts right here and he said that the provider said they were stolen. I asked him when he checked with the provider and he said I just did and I said your a liar cuz you havent left my sight or gotten on the phone. He told me to leave his store. I told him that he should watch who he is slandering infront of a bunch of people cuz he will get sued. George is a horrible business man and a liar and anyone who does business with him is dumb. I should sue him for slander and see how he likes that. It sounds like george is in a whole lot of hurt. I did some checking on george and he is even more of a liar. he was not a victim of theft like he told the lady before my post. call the police and find out. He is a liar and a fraud.

1
★☆☆☆☆

I went into cellphone george's store with two G2's and one Droid. I called first before I went in and george told me that he was very interested in them. I asked him what he pays for them and he told me that he doesnt give quotes over the phone. I told him that I don't want to waist my time and he said that it won't be a waist of time because they are nice phones. So I go in and show them and he said that he doesn't want them. I said why did you tell me to come in and he said I don't want them cuz they are stolen. I said I have the receipts right here and he said that the provider said they were stolen. I asked him when he checked with the provider and he said I just did and I said your a liar cuz you havent left my sight or gotten on the phone. He told me to leave his store. I told him that he should watch who he is slandering infront of a bunch of people cuz he will get sued. George is a horrible business man and a liar and anyone who does business with him is dumb. I should sue him for slander and see how he likes that. It sounds like george is in a whole lot of hurt. I did some checking on george and he is even more of a liar. he was not a victim of theft like he told the lady before my post. call the police and find out. He is a liar and a fraud.

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3 out of 4 people found this review helpful.

.

Took my son's cell phone to Cell Phone George in March to fix the screen. He requested that I pay him $50 dollars in cash and that the phone would be ready in about a week. Placed several calls to no avail. More than 6 weeks after I finally got the phone back and the LCD was not functioning. Took the phone back within the next few days. And proceeded to call. His communications skill need major improvement. He refused my calls and even went as far as hanging up on me. Three weeks after returning the phone he told me that he had been robbed and he no longer had my sons phone and that he was expecting an insurance check within the next day or so. Now he is telling me that the insurance company didn't pay him. Sorry George ~ I am having a hard time believing that one or anything else that you've said. I left a message on his phone asking that he call me back or we would go to small claims court. Called him again to day, he answered and basically told me to take him court. See you soon George! Will also be contacting the Better Business Bureau. You wanted a fight George, you got it. Trust him at your own risk.

He's obviously a liar and a theif. I am taking him to small claims court and asking for the cost of the phone, the months of service that I paid for while he continued to lie to me. Approximately 1,000.00. Eat crap GEORGE.

Good idea ~ I think I'll file a police report too. Just to find out whether or not his store was really broken into. Piece of doggie do GEORGE.

1
★☆☆☆☆

Took my son's cell phone to Cell Phone George in March to fix the screen. He requested that I pay him $50 dollars in cash and that the phone would be ready in about a week. Placed several calls to no avail. More than 6 weeks after I finally got the phone back and the LCD was not functioning. Took the phone back within the next few days. And proceeded to call. His communications skill need major improvement. He refused my calls and even went as far as hanging up on me. Three weeks after returning the phone he told me that he had been robbed and he no longer had my sons phone and that he was expecting an insurance check within the next day or so. Now he is telling me that the insurance company didn't pay him. Sorry George ~ I am having a hard time believing that one or anything else that you've said. I left a message on his phone asking that he call me back or we would go to small claims court. Called him again to day, he answered and basically told me to take him court. See you soon George! Will also be contacting the Better Business Bureau. You wanted a fight George, you got it. Trust him at your own risk.

He's obviously a liar and a theif. I am taking him to small claims court and asking for the cost of the phone, the months of service that I paid for while he continued to lie to me. Approximately 1,000.00. Eat crap GEORGE.

Good idea ~ I think I'll file a police report too. Just to find out whether or not his store was really broken into. Piece of doggie do GEORGE.

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3 out of 4 people found this review helpful.

.

George is a good guy. He provides really cheap cell phones and service to ANYONE. I like to buy cell phones for "special" friends and there is no BS with George.

Realtor / Don L.

4
★★★★☆

George is a good guy. He provides really cheap cell phones and service to ANYONE. I like to buy cell phones for "special" friends and there is no BS with George.

Realtor / Don L.

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1 out of 3 people found this review helpful.