Computer Repair Geek In Pasadena

★★★★☆
Service operation hours: 8:30am-10:00pm.
  • 1218 East Colorado Boulevard

    Pasadena, CA 91106

    Map & Directions
  • 626-200-4617

About Computer Repair Geek In Pasadena

Categories
  • Computer Repair Services
  • Web Site Design Service
  • Internet-Related Services

Computer & Internet Services

Computer & Internet Services
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Good job. Had a great customer experience with this company and I highly recommend them.

5
★★★★★

Good job. Had a great customer experience with this company and I highly recommend them.

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I had just finished up typing my essay and then the computer completely shut down and would not start back up. I called Computer Repair Geeks and they were able to have their technician come to my house and he was able to not only fix the computer, but pull up the essay that I had worked so hard on. I am very pleased with this company.

5
★★★★★

I had just finished up typing my essay and then the computer completely shut down and would not start back up. I called Computer Repair Geeks and they were able to have their technician come to my house and he was able to not only fix the computer, but pull up the essay that I had worked so hard on. I am very pleased with this company.

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Computer Repair Geek fixed my computer last week and y computer has been running smoother than ever. It was really slow and it was becoming impossible to do any tasks on it and I decided it was time to have these guys come out. They showed up on time and were abel to fix the computer for me on the spot. 5 stars earned.

5
★★★★★

Computer Repair Geek fixed my computer last week and y computer has been running smoother than ever. It was really slow and it was becoming impossible to do any tasks on it and I decided it was time to have these guys come out. They showed up on time and were abel to fix the computer for me on the spot. 5 stars earned.

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I was really impressed with the services provided by Computer Repair Geek In Pasadena. Not only were they affordable, but they were able to come out the same day for me.

5
★★★★★

I was really impressed with the services provided by Computer Repair Geek In Pasadena. Not only were they affordable, but they were able to come out the same day for me.

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Computer Repair Geek has helped me with many of my computer issues that I had in the past. They really know how to fix any computer issue that I had an keep your computer up to date to make sure that it is in tip top condition. I would not trust any other with my computer.

5
★★★★★

Computer Repair Geek has helped me with many of my computer issues that I had in the past. They really know how to fix any computer issue that I had an keep your computer up to date to make sure that it is in tip top condition. I would not trust any other with my computer.

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Talk about a great service provided! Its always nice to inform highly trained people for a repair service that needs to get done in a great manner in a speedy manner. My laptop would not want to turn on and once they came to take a look at it, they knew exactly what the problem consisted of. Great JOB!

5
★★★★★

Talk about a great service provided! Its always nice to inform highly trained people for a repair service that needs to get done in a great manner in a speedy manner. My laptop would not want to turn on and once they came to take a look at it, they knew exactly what the problem consisted of. Great JOB!

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Okay, so I am thinking that whoever posted the review bashing this service either entered their review under the wrong company or something. I think that they need to take a look at where they posted their review because I really liked the Computer Repair Geek that came to my house. He was not only knowledgeable, but the receptionist that originally took my call was patient, polite, and ensured that my tech was on time. I never post reviews, but I think that it's a shame when a decent company gets bashed for no reason. I would call and will call Computer Repair Geek In Pasadena again in a heart beat.

4
★★★★☆

Okay, so I am thinking that whoever posted the review bashing this service either entered their review under the wrong company or something. I think that they need to take a look at where they posted their review because I really liked the Computer Repair Geek that came to my house. He was not only knowledgeable, but the receptionist that originally took my call was patient, polite, and ensured that my tech was on time. I never post reviews, but I think that it's a shame when a decent company gets bashed for no reason. I would call and will call Computer Repair Geek In Pasadena again in a heart beat.

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HORRIBLE SERVICE!!! I have never written a review before, but the service was so bad, I felt I should. I am guessing that the 5 star review they have was written by someone who works there as my experience was NOTHING like theirs.

To start, I called the company and told them that I had dropped my computer & that, while my computer is still working, there is a clicking noise from the compartment holding the hard drive.

They gave me a 2 hour service call window, the service tech showed up three and a half hours AFTER the end of the window (so a total wait time of 5.5 hr!). When he arrived he asked me if I had any tools he could use -so the computer tech they sent to fix the hard drive on my laptop showed up WITHOUT TOOLS !!!
When I told him that I didn't have a set of tools for him, he picked up my computer & started to shake it really hard - I understand shaking it gently to see if something inside was loose, but this was not that!

Next he told me that He would recommend that I hide the physical mark from dropping the computer with a sharpie marker, take the computer back to the store I bought it from, tell them that it was in perfect working order, but that I wanted to buy the extended warranty; then I should wait a week or two & go back saying that my computer had suddenly stopped working properly.
Finally he listened to the clicking & "diagnosed" that I had a problem with my hard drive (basically what I said when I called the company in the first place) and told me that would be $40. When I protested, saying that he had been there for 5 minutes, showed up 3.5 hours late, and told me what I had told them on the phone, he said that the fee was for the "service", and if I wanted him to open the computer to fully diagnose the problem, it would cost $100 just to open the back & ANOTHER $250, if i wanted him to replace the hard drive.

Obviously after his performance thus far, I didn't want him anywhere near my computer and I wound up paying him (after waiting 5.5 hours for him to arrive) to GO AWAY.
I was immediately on the phone with the company as he was leaving, the woman on the phone very nice as she listened to my complaints (I'm guessing that she has had a lot of practice with this) but said that she couldn't do anything to resolve my issue, so she would have her boss call me right back, well, that was yesterday at 3:30 and I haven't heard a word.

If I could give them less than one star I would.

1
★☆☆☆☆

HORRIBLE SERVICE!!! I have never written a review before, but the service was so bad, I felt I should. I am guessing that the 5 star review they have was written by someone who works there as my experience was NOTHING like theirs.

To start, I called the company and told them that I had dropped my computer & that, while my computer is still working, there is a clicking noise from the compartment holding the hard drive.

They gave me a 2 hour service call window, the service tech showed up three and a half hours AFTER the end of the window (so a total wait time of 5.5 hr!). When he arrived he asked me if I had any tools he could use -so the computer tech they sent to fix the hard drive on my laptop showed up WITHOUT TOOLS !!!
When I told him that I didn't have a set of tools for him, he picked up my computer & started to shake it really hard - I understand shaking it gently to see if something inside was loose, but this was not that!

Next he told me that He would recommend that I hide the physical mark from dropping the computer with a sharpie marker, take the computer back to the store I bought it from, tell them that it was in perfect working order, but that I wanted to buy the extended warranty; then I should wait a week or two & go back saying that my computer had suddenly stopped working properly.
Finally he listened to the clicking & "diagnosed" that I had a problem with my hard drive (basically what I said when I called the company in the first place) and told me that would be $40. When I protested, saying that he had been there for 5 minutes, showed up 3.5 hours late, and told me what I had told them on the phone, he said that the fee was for the "service", and if I wanted him to open the computer to fully diagnose the problem, it would cost $100 just to open the back & ANOTHER $250, if i wanted him to replace the hard drive.

Obviously after his performance thus far, I didn't want him anywhere near my computer and I wound up paying him (after waiting 5.5 hours for him to arrive) to GO AWAY.
I was immediately on the phone with the company as he was leaving, the woman on the phone very nice as she listened to my complaints (I'm guessing that she has had a lot of practice with this) but said that she couldn't do anything to resolve my issue, so she would have her boss call me right back, well, that was yesterday at 3:30 and I haven't heard a word.

If I could give them less than one star I would.

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I dropped my laptop on the floor and the screen shattered into a million pieces. I was so mad and I really did not think it was possible to fix. I called Computer Repair Geek and they came in the same day and told me that the damage was not bad. They fixed it in no time and the price was so cheap. I will always call them for my computer repair services. My computer looks brand new and it works faster than before. Two thumbs up!!!

5
★★★★★

I dropped my laptop on the floor and the screen shattered into a million pieces. I was so mad and I really did not think it was possible to fix. I called Computer Repair Geek and they came in the same day and told me that the damage was not bad. They fixed it in no time and the price was so cheap. I will always call them for my computer repair services. My computer looks brand new and it works faster than before. Two thumbs up!!!

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Computer services and support, data recovery services and data recovery in the Los Angeles area.

 

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