Theodore Robins Ford

★★★★☆
  • 2060 Harbor Blvd

    Costa Mesa, CA 92627

    Map & Directions
  • 949-642-0010

Automotive

Automotive
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This was the most painless purchase I have ever had. I bought many cars in the past. JP (Jean-Pierre) made this as easy as possible. JP was friendly and very helpful.

1
★★★☆☆

This was the most painless purchase I have ever had. I bought many cars in the past. JP (Jean-Pierre) made this as easy as possible. JP was friendly and very helpful.

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They did an excellent job! The service was complete and proper, and the person who helped me was great! My car was done exactly when he said it would be done. Great service.

1
★★★☆☆

They did an excellent job! The service was complete and proper, and the person who helped me was great! My car was done exactly when he said it would be done. Great service.

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Everyone was friendly at Robins Ford. I went in with an idea about what I wanted to buy and the salesman offered me a better idea on a vehicle I am very happy with.

4
★★★★☆

Everyone was friendly at Robins Ford. I went in with an idea about what I wanted to buy and the salesman offered me a better idea on a vehicle I am very happy with.

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The service employees treated me fairly and provided me with a great experience. They took their time with me to explain everything in detail. It's nice to have a trustworthy place to service my car.

5
★★★★★

The service employees treated me fairly and provided me with a great experience. They took their time with me to explain everything in detail. It's nice to have a trustworthy place to service my car.

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I had a very positive experience at Robins Ford. They said they would fix my car within the time frame and it was fixed within that time. I'm very pleased with the way they do business.

1
★★★☆☆

I had a very positive experience at Robins Ford. They said they would fix my car within the time frame and it was fixed within that time. I'm very pleased with the way they do business.

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Theodore Robins Ford always does an excellent job for me in service. I am very happy with the way they had my car ready by the time that I requested.

1
★★★☆☆

Theodore Robins Ford always does an excellent job for me in service. I am very happy with the way they had my car ready by the time that I requested.

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My entire purchase experience was pleasurable at Robins Ford. I got top notch customer service from the moment I was greeted to the follow up call I received from my sales person.

4
★★★★☆

My entire purchase experience was pleasurable at Robins Ford. I got top notch customer service from the moment I was greeted to the follow up call I received from my sales person.

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The gentleman that worked on my car was very professional. He recommended necessary charges, and did not overcharge me. Friendly staff and very clean atmosphere.

1
★★★☆☆

The gentleman that worked on my car was very professional. He recommended necessary charges, and did not overcharge me. Friendly staff and very clean atmosphere.

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As a female, it's always intimidating going into a car dealership. I feel very comfortable taking my car to Robins Ford. They always treat me very well there. I've been to other dealerships and feel like they're taking advantage of me.

4
★★★★☆

As a female, it's always intimidating going into a car dealership. I feel very comfortable taking my car to Robins Ford. They always treat me very well there. I've been to other dealerships and feel like they're taking advantage of me.

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The staff at Theodore Robins Ford were extremely helpful, honest, and efficient. My experience was amazing!

4
★★★★☆

The staff at Theodore Robins Ford were extremely helpful, honest, and efficient. My experience was amazing!

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.

Josh it the one who helped me he was very helpful, he made sure that my car was done faster so that i could go to school on time.

1
★★★☆☆

Josh it the one who helped me he was very helpful, he made sure that my car was done faster so that i could go to school on time.

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There very friendly here at this dealership and they picked me up and dropped me off to me thats really good service.

5
★★★★★

There very friendly here at this dealership and they picked me up and dropped me off to me thats really good service.

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They were very helpful a very good experience...I was in a hurry when I bought the car so I needed some help with all the functions they spent the time with me I very happy about that

1
★★★☆☆

They were very helpful a very good experience...I was in a hurry when I bought the car so I needed some help with all the functions they spent the time with me I very happy about that

.

JOSH IS A GOOD GUY AND HE SEEMS TO KNOW WHAT HES TALKING ABOUT THE OTHER GUY TOLD ME SOME FALSE INFORMATION AND JOSH CAME BEHIND AND CORRECTED THE SITUATION.

1
★★★☆☆

JOSH IS A GOOD GUY AND HE SEEMS TO KNOW WHAT HES TALKING ABOUT THE OTHER GUY TOLD ME SOME FALSE INFORMATION AND JOSH CAME BEHIND AND CORRECTED THE SITUATION.

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First time ive gone with ford my wife and i have always brought bmw im very satisfied with the vehicle.

1
★★★☆☆

First time ive gone with ford my wife and i have always brought bmw im very satisfied with the vehicle.

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I like the prompt service and the knowledgable service advisor they helped where anohter dealer the could not fix or find the problem.

5
★★★★★

I like the prompt service and the knowledgable service advisor they helped where anohter dealer the could not fix or find the problem.

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Everybody was professional and everybody did a great job it seems like these people really care buildings a little old but the people sure make up for!

5
★★★★★

Everybody was professional and everybody did a great job it seems like these people really care buildings a little old but the people sure make up for!

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The technician did a great job also i called the Ford headquarters customer services to see what they could do they helped me out with warranty issues and getting it paid for I would highly recommend this dealership.

1
★★★☆☆

The technician did a great job also i called the Ford headquarters customer services to see what they could do they helped me out with warranty issues and getting it paid for I would highly recommend this dealership.

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i liked that when they came in they knew exactly what they were looking for

5
★★★★★

i liked that when they came in they knew exactly what they were looking for

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.

thinks that they are great they do great service they nver pressure you they explain everything they are the best ford dealer in the whole coast

5
★★★★★

thinks that they are great they do great service they nver pressure you they explain everything they are the best ford dealer in the whole coast

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i would tell them we picked Robins because of the location the sales team wasnt pushy like they can be and we were very pleased

5
★★★★★

i would tell them we picked Robins because of the location the sales team wasnt pushy like they can be and we were very pleased

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there were quick, easy, no hassle defiantly a good dealership

5
★★★★★

there were quick, easy, no hassle defiantly a good dealership

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Theodore Robins Ford is very convenient!

5
★★★★★

Theodore Robins Ford is very convenient!

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Theodore Robins Ford has revamped their way of their sales and we love it!

5
★★★★★

Theodore Robins Ford has revamped their way of their sales and we love it!

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Theodore Robins Ford is easy to deal with.

5
★★★★★

Theodore Robins Ford is easy to deal with.

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.

He knows some of the workers and knew that we have received rewards

5
★★★★★

He knows some of the workers and knew that we have received rewards

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.

service was really friendly knowledgable and accurate and very happy

5
★★★★★

service was really friendly knowledgable and accurate and very happy

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.

i had a very good experience and defiantly recommend it

5
★★★★★

i had a very good experience and defiantly recommend it

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I had to write a review about my unbelievably fantastic experience today at Theodore Robins Ford. I took my car in for service and expected it to be just like every other Ford dealer around. However, Robins Ford completely blew away all my expectations! The staff was very friendly and helpful! They had my car in and out in a timely manner and washed it for me. The part that really surprised me was how nice everyone was. I walked into the showroom to just kill some time and, of course, a salesman came up to me. I told him I was just waiting for my car in service and he still offered me some coffee and was very pleasant to talk to while I waited for my car to be finished. I also saw that they were celebrating 90 years in business! Congrats Robins Ford! I can definitely see how they stayed in business so long! They have earned a life long customer.

2
★★★★★

I had to write a review about my unbelievably fantastic experience today at Theodore Robins Ford. I took my car in for service and expected it to be just like every other Ford dealer around. However, Robins Ford completely blew away all my expectations! The staff was very friendly and helpful! They had my car in and out in a timely manner and washed it for me. The part that really surprised me was how nice everyone was. I walked into the showroom to just kill some time and, of course, a salesman came up to me. I told him I was just waiting for my car in service and he still offered me some coffee and was very pleasant to talk to while I waited for my car to be finished. I also saw that they were celebrating 90 years in business! Congrats Robins Ford! I can definitely see how they stayed in business so long! They have earned a life long customer.

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We wanted a vehicle, hard to get. Robins Ford talked about being in business 90 years and completely satisfying customers!!! Nice to say, this is true....

Got what we wanted. Easy to buy. Made it simple and fast...Treated us with a great deal of respect, UNLIKE another dealer we visited first.....

Glad we bought at Theodore Robins Ford and will recommend to all friends and family!!! Thank you and here is to another 90 years in business....One completely Satisfied customer at a time......

2
★★★★★

We wanted a vehicle, hard to get. Robins Ford talked about being in business 90 years and completely satisfying customers!!! Nice to say, this is true....

Got what we wanted. Easy to buy. Made it simple and fast...Treated us with a great deal of respect, UNLIKE another dealer we visited first.....

Glad we bought at Theodore Robins Ford and will recommend to all friends and family!!! Thank you and here is to another 90 years in business....One completely Satisfied customer at a time......

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Took to long to work on my vehicle. Don't have enough mechanics working there. Service advisor wasn't on the ball and caught him in a lie. Wasnt helpfull in explaining the problems. vehicle was out of warranty by 1000 miles and the engine was blown. Rick Frank the service manager wasn't helpfull. I suggest you find a dealership that has managers and service people that are honest and concerned about getting your business back.

0
★☆☆☆☆

Took to long to work on my vehicle. Don't have enough mechanics working there. Service advisor wasn't on the ball and caught him in a lie. Wasnt helpfull in explaining the problems. vehicle was out of warranty by 1000 miles and the engine was blown. Rick Frank the service manager wasn't helpfull. I suggest you find a dealership that has managers and service people that are honest and concerned about getting your business back.

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If you are looking to buy a ford, Theodore Robins Ford is the place to go. It was a great car buying experience; the staff was really nice and friendly. I will definitely be continuing my servicing with them.

2
★★★★★

If you are looking to buy a ford, Theodore Robins Ford is the place to go. It was a great car buying experience; the staff was really nice and friendly. I will definitely be continuing my servicing with them.

Pros: Service

Message from Theodore Robins Ford

Thodore Robins Ford has been serving the Orange County area since 1921. We rank highest in customer satisfaction with a Better Business Bureau rating of A+. Family owned and operated for four generations...at Theodore Robins Ford, it's more than just keys and a handshake, it's family.

More about Theodore Robins Ford

New, Used, Pre-Owned, Certified Pre-Owned, Hybrid, Manufacturer Certified & Commercial/Fleet Vehicles, Service Center, Body Shop, Detailing, Parts & Accessories, Comfortable Waiting Area, Childrenā??s Play Area, Internet Access

 

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