Fresh N Clean Mobile Auto Detailing

★★★☆☆
MONDAY - SUNDAY 7am -7 pm
39.1739 -77.2521
Map and Directions to Fresh N Clean Mobile Auto Detailing

240-671-5433

19339 Hottinger Circle

Germantown, MD

20876

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About Fresh N Clean Mobile Auto Detailing

Categories
  • Used Car Dealers
  • Auto Restoration
  • Car Services
  • Car Washes

Automotive

Automotive
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3.0 6
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Reviews 1 - 6 of 6.
.

Most if not all my co-workers raved about the detail services they'd had received from Fresh n clean and so I had to give them a shot and boy am I glad I did he's a one man operation working with a helper and from when they were done with my vehicle it seemed as though I took it to a high class detail dealer ship. I was ecstatic with the results I will be definitely using them for the rest of the family vehicles.

5
★★★★★

Most if not all my co-workers raved about the detail services they'd had received from Fresh n clean and so I had to give them a shot and boy am I glad I did he's a one man operation working with a helper and from when they were done with my vehicle it seemed as though I took it to a high class detail dealer ship. I was ecstatic with the results I will be definitely using them for the rest of the family vehicles.

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.

how can i rate them when they never shows up for appointments? MUTIPLE TIMES!

this is email i wrote them and never got any reply from them, see below from other reviewer they were also promised a detail but never showed up or even bothered to call.

"i been trying to get my car detailed for past month now. i feel as i been pretty patient knowing some things are out of your control, but your habitual tendancy to miss the appointment time without any notice has gotten me to be a pissed off cutsomer.

As a social being, if you made an appointment you should be there at least around the appointed time. if for some reason traffic, accident, running late occurs, it's a common courtesy that you let the opposing perosnal know that you will not make it in time or that it would be better idea to reschdule the meeting.

honestly i really do not expect any reply from you, or even want my car get detailed by an unprofessional staff that cannot even keep appointment time. When we first talked on phone, you say you take pride in what you do. You should reconsider your position. If you say what you are then you can try to make things right and disapprove my experience with fnc detailing service. "

1
★☆☆☆☆

how can i rate them when they never shows up for appointments? MUTIPLE TIMES!

this is email i wrote them and never got any reply from them, see below from other reviewer they were also promised a detail but never showed up or even bothered to call.

"i been trying to get my car detailed for past month now. i feel as i been pretty patient knowing some things are out of your control, but your habitual tendancy to miss the appointment time without any notice has gotten me to be a pissed off cutsomer.

As a social being, if you made an appointment you should be there at least around the appointed time. if for some reason traffic, accident, running late occurs, it's a common courtesy that you let the opposing perosnal know that you will not make it in time or that it would be better idea to reschdule the meeting.

honestly i really do not expect any reply from you, or even want my car get detailed by an unprofessional staff that cannot even keep appointment time. When we first talked on phone, you say you take pride in what you do. You should reconsider your position. If you say what you are then you can try to make things right and disapprove my experience with fnc detailing service. "

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0 out of 1 people found this review helpful.

.

Let me start by stating the saying "you can't judge a book by it's cover" can go both ways. I call for a tint removal, he comes on time and gets to work. Two hours later (on a coup) I check on the progress they've done and Evan says there done. I do an overall inspection of the car and notice a lot of glue on the back windshield. He claims that if I put down tint again (which I planned on doing) the glue would disappear underneath. I thank him, pay, then two weeks later, go to get my tints back on. The tint shop brings to my attention my back windshields defrost lines are broken. Sure enough, I look closer and notice breakage and discoloration of the lines. I immediately called Evan and tried to set up a meeting. With persistence, I manage to get him to look at the car two days later. He then claims he believes the tint company was upset I didn't give them the removal job, and the defrosters aren't broken. I then ask for a meeting of the two, and have not heard back from him since. My car is in a hazardous condition, and Evan will not return my calls to get my car addressed. I plan on taking full legal recourse, and strongly recommend to stay away from Fresh n Clean!

1
★☆☆☆☆

Let me start by stating the saying "you can't judge a book by it's cover" can go both ways. I call for a tint removal, he comes on time and gets to work. Two hours later (on a coup) I check on the progress they've done and Evan says there done. I do an overall inspection of the car and notice a lot of glue on the back windshield. He claims that if I put down tint again (which I planned on doing) the glue would disappear underneath. I thank him, pay, then two weeks later, go to get my tints back on. The tint shop brings to my attention my back windshields defrost lines are broken. Sure enough, I look closer and notice breakage and discoloration of the lines. I immediately called Evan and tried to set up a meeting. With persistence, I manage to get him to look at the car two days later. He then claims he believes the tint company was upset I didn't give them the removal job, and the defrosters aren't broken. I then ask for a meeting of the two, and have not heard back from him since. My car is in a hazardous condition, and Evan will not return my calls to get my car addressed. I plan on taking full legal recourse, and strongly recommend to stay away from Fresh n Clean!

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.

Wow let me just start by saying that you cant judge a book by its reviews lol I know thats not the saying but I feel like I would have missed out if I went with the earlier review. Now I know that sometimes companys can be a little ugh but I have to strongly disagree with the last review.Evan was very pleasent and on time I was part of a detail bundle package my co-workers and I had set up. It's like a little fund we all put money away for something of interest in this case a detail service. He had been to my work before and everyone always talk about him when he comes so I decided even after reading the review to give him a shot best thing I did so far this month. I guess you cant please everyone but Evan you've made 4 very happy customers. Thanks again pal

5
★★★★★

Wow let me just start by saying that you cant judge a book by its reviews lol I know thats not the saying but I feel like I would have missed out if I went with the earlier review. Now I know that sometimes companys can be a little ugh but I have to strongly disagree with the last review.Evan was very pleasent and on time I was part of a detail bundle package my co-workers and I had set up. It's like a little fund we all put money away for something of interest in this case a detail service. He had been to my work before and everyone always talk about him when he comes so I decided even after reading the review to give him a shot best thing I did so far this month. I guess you cant please everyone but Evan you've made 4 very happy customers. Thanks again pal

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2 out of 2 people found this review helpful.

.

TERRIBLE CUSTOMER SERVICE!!!! WAS STOOD UP! My husband called twice (Thursday). First time it had to be rescheduled because of the rain but got stood up for the rescheduled appointment (Friday). He didn't even call to say he was not going to make it. I called to make another appointment on Saturday morning and didn't get a call back. Absolute BS!! I really wanted to work with Evan and gave him 3 chances because he has great rates but if the guy cant get his act together he is not going to last.

1
★☆☆☆☆

TERRIBLE CUSTOMER SERVICE!!!! WAS STOOD UP! My husband called twice (Thursday). First time it had to be rescheduled because of the rain but got stood up for the rescheduled appointment (Friday). He didn't even call to say he was not going to make it. I called to make another appointment on Saturday morning and didn't get a call back. Absolute BS!! I really wanted to work with Evan and gave him 3 chances because he has great rates but if the guy cant get his act together he is not going to last.

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0 out of 1 people found this review helpful.

.

Wonderful service they were on time and brought everything I had the gold package with the additional engine cleaning done on my 1970 chrysler new yorker. I had a lot of scratches and swirls all over the body and they made it look gorgeous when they were done I was very impressed by the amount of respect and attention that they gave my classic car they got most of my very old stains off my carpet I was mostly impressed with the engine cleaning they did a really good job . I really don't like anyone touching my car but since I was referred to them by a co-worker I thought I may as well give them a try and I am very happy I did they used a very nice smelling wax that may my baby glistening. I love them and how quick and convenient they are I have already made another appointment with them for my every day use vehicle. I would recommend him to anyone who really cares for their vehicle's condition and anyone who had a classic car.

5
★★★★★

Wonderful service they were on time and brought everything I had the gold package with the additional engine cleaning done on my 1970 chrysler new yorker. I had a lot of scratches and swirls all over the body and they made it look gorgeous when they were done I was very impressed by the amount of respect and attention that they gave my classic car they got most of my very old stains off my carpet I was mostly impressed with the engine cleaning they did a really good job . I really don't like anyone touching my car but since I was referred to them by a co-worker I thought I may as well give them a try and I am very happy I did they used a very nice smelling wax that may my baby glistening. I love them and how quick and convenient they are I have already made another appointment with them for my every day use vehicle. I would recommend him to anyone who really cares for their vehicle's condition and anyone who had a classic car.

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2 out of 2 people found this review helpful.

Message from Fresh N Clean Mobile Auto Detailing

FRESH N CLEAN MOBILE AUTO DETAILING TAKES PRIDE IN EVERY JOB WE DO FROM THE *EXPRESS WASH*TO THE *PLATINUM PACKAGE*, WE COME TO YOU AT ANY LOCATION AND PROVIDE WATER, ELECTRICITY, TOP OF THE LINE PRODUCTS (all products 100% biodegradable) & YEARS OF EXPERIENCE .

More about Fresh N Clean Mobile Auto Detailing

* HAND WASH & DRY * HEADLIGHT RESTORATION * WET SAND / SCRATCH REMOVAL * ENGINE CLEANING * CHROME & ALUMINUM POLISHING * CLAY BAR * BUFFING & POLISHING * TINT REMOVAL * SAP REMOVAL * ODOR REMOVAL * INTERIOR SHAM

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