Harry's Auto Collision Center

★★★★★
  • 1015 S La Brea Ave

    Los Angeles, CA 90019

    Map & Directions
  • 323-933-4600

Automotive

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THE ABSOLUTE WORST! Save yourself the stress, anger, and frustration, and take your car somewhere else. A 5 day repair job has turned into 23, and counting. They never give me an update, I have to constantly call them, and am fed a

3
★★★★★

THE ABSOLUTE WORST! Save yourself the stress, anger, and frustration, and take your car somewhere else. A 5 day repair job has turned into 23, and counting. They never give me an update, I have to constantly call them, and am fed a

.

THIS PLACE IS A JOKE IF YOUR CAR IS A OLDER ONE YOU DON'T GET GOOD SERVICE.I HAD TO GO BACK TO THIS PLACE 10 TIMES AND STILL WASN'T SATISFIED WITH THE SERVICE I RECEIVED FROM THIS PLACE.I WAS REFERED BY MERCURY INS.I CALLED THEM AND TOLD

3
★★★★★

THIS PLACE IS A JOKE IF YOUR CAR IS A OLDER ONE YOU DON'T GET GOOD SERVICE.I HAD TO GO BACK TO THIS PLACE 10 TIMES AND STILL WASN'T SATISFIED WITH THE SERVICE I RECEIVED FROM THIS PLACE.I WAS REFERED BY MERCURY INS.I CALLED THEM AND TOLD

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This is a long review, but if I can save someone else frustration, then I did my job. This place is the worst auto body shop I have ever been to! I recently moved into the neighborhood and thought I would give them a try. What a BIG

3
★★★★★

This is a long review, but if I can save someone else frustration, then I did my job. This place is the worst auto body shop I have ever been to! I recently moved into the neighborhood and thought I would give them a try. What a BIG

.

Harry's Auto Collision on S. La Brea is by far the best body shop I have ever done business with.

I brought my Honda CR-V in with over $4,000 in damage. From the moment I walked in the door until I drove away a happy customer, this was

3
★★★★★

Harry's Auto Collision on S. La Brea is by far the best body shop I have ever done business with.

I brought my Honda CR-V in with over $4,000 in damage. From the moment I walked in the door until I drove away a happy customer, this was

.

I brought my BMW here, at the recommendation of Geico after it was sideswiped. They were expecting me and had a great waiting room with free beverages. Enterprise was on site and had a car delivered there for me to use. The service was quick (only 6 days for repair), and the job looks great. They called to update me on the progress twice. Definitely the best auto body experience I've ever had!

2
★★★★★

I brought my BMW here, at the recommendation of Geico after it was sideswiped. They were expecting me and had a great waiting room with free beverages. Enterprise was on site and had a car delivered there for me to use. The service was quick (only 6 days for repair), and the job looks great. They called to update me on the progress twice. Definitely the best auto body experience I've ever had!

Pros: Friendly, quick service, Enterprise onsite

Cons: Some difficulty with getting in touch with adviser

.

I have had work on my car twice now here and can only say great things. All the staff are pros, and they remember your name. They won't rip you or your insurance company off and you'll always get an honest estimate.

Turnaround time is good. Bonus points for the Entertprise car rental located on site.

You are in and out of here in a hurry.

What more can you want?

Ask for Rafi, good guy.

2
★★★★★

I have had work on my car twice now here and can only say great things. All the staff are pros, and they remember your name. They won't rip you or your insurance company off and you'll always get an honest estimate.

Turnaround time is good. Bonus points for the Entertprise car rental located on site.

You are in and out of here in a hurry.

What more can you want?

Ask for Rafi, good guy.

Pros: Prompt and professional service

Cons: small parking lot

.

Hey people..there are two Harry's on La Brea and they are not run by the same Harry!

Make sure your writing about the right one before you post your reviews.

The one on S. La Brea is the one in the picture on this page, and it is an upscale shop. The one on N. La Brea sits on a corner lot across from McDonalds.

2
★★★★☆

Hey people..there are two Harry's on La Brea and they are not run by the same Harry!

Make sure your writing about the right one before you post your reviews.

The one on S. La Brea is the one in the picture on this page, and it is an upscale shop. The one on N. La Brea sits on a corner lot across from McDonalds.

Pros: one on N. La Brea

Cons: one on S. La Brea

.

Harry's on La Brea came highly recommended to me by my auto dealer. I was in a minor auto accident needing my front fender replaced along with retouch paint job to the front side of my vehicle.
Harry's claims they are the exclusive auto body shop to all the high end dealers in town. At first glance, this shop blew me away with their high level of professionalism. The gentleman who managing my account wore a suit. He emailed me every day on the updates to my car and was very cordial. He reassured me my car was being well taken care of.
On the day I was told my car was going to be ready, I stopped by to find my new fender hanging half off my car with all the bolts laying on the ground still waiting to be finished up. I gracefully waited in their state-of-the-art waiting room upstairs... complete with hardwood floors and comfy couches. After 45 minutes, I was told my car was ready only to find a large paint drip mark that had dried on my car. It was the most sloppy paint job I had EVER seen.
My guy in the suit apologized and said to come back three days later and they will have it all fixed.
I return on a Saturday morning...taking over an hour out of my day to drive to West Hollywood. My guy in a suit was now in what appeared to be a mechanic outfit telling me it was all retouched and ready to go. I went to look at my car, and the SAME paint drip mark was still there! They didn't touch a THING! He wasn't so nice this time and acted as if I was putting HIM out. He had the nerve to tell me, "Come back sometime next week and we will fix it for you." Did he forget I had already been back twice???
You can bet I will NEVER EVER EVER take my car back to Harry's. If their claim is that they work with high end cars... I would be very afraid to take my high end vehicle to this shop. You can paint a pretty picture all you want with your fancy suits and emails. But, if you can't deliver on what you promise, you are NO better then the shop down the street.

0
★☆☆☆☆

Harry's on La Brea came highly recommended to me by my auto dealer. I was in a minor auto accident needing my front fender replaced along with retouch paint job to the front side of my vehicle.
Harry's claims they are the exclusive auto body shop to all the high end dealers in town. At first glance, this shop blew me away with their high level of professionalism. The gentleman who managing my account wore a suit. He emailed me every day on the updates to my car and was very cordial. He reassured me my car was being well taken care of.
On the day I was told my car was going to be ready, I stopped by to find my new fender hanging half off my car with all the bolts laying on the ground still waiting to be finished up. I gracefully waited in their state-of-the-art waiting room upstairs... complete with hardwood floors and comfy couches. After 45 minutes, I was told my car was ready only to find a large paint drip mark that had dried on my car. It was the most sloppy paint job I had EVER seen.
My guy in the suit apologized and said to come back three days later and they will have it all fixed.
I return on a Saturday morning...taking over an hour out of my day to drive to West Hollywood. My guy in a suit was now in what appeared to be a mechanic outfit telling me it was all retouched and ready to go. I went to look at my car, and the SAME paint drip mark was still there! They didn't touch a THING! He wasn't so nice this time and acted as if I was putting HIM out. He had the nerve to tell me, "Come back sometime next week and we will fix it for you." Did he forget I had already been back twice???
You can bet I will NEVER EVER EVER take my car back to Harry's. If their claim is that they work with high end cars... I would be very afraid to take my high end vehicle to this shop. You can paint a pretty picture all you want with your fancy suits and emails. But, if you can't deliver on what you promise, you are NO better then the shop down the street.

Pros: Nice waiting room

Cons: Sloppy paint job, inconvenient

.

I'm so sorry! I wrote the review about the wrong Harry's: Below is the correct location where my work was done.

Harry's Automotive & Collision
1154 N La Brea Ave
Los Angeles, CA 90038
Phone: (323) 463-9626

2
★★★★★

I'm so sorry! I wrote the review about the wrong Harry's: Below is the correct location where my work was done.

Harry's Automotive & Collision
1154 N La Brea Ave
Los Angeles, CA 90038
Phone: (323) 463-9626

Pros: I'm sure this guy does good work. Sorry about the review.

.

After I was in a car accident I wanted to take my 2007 Perfect Ford Mustand to an authorized Ford body shop, my Insurance company recommended Harry's.First off it was estimated to take 3 weeks more or less to fix, it took 5 weeks, on the 5th week I called to get the status and the receptionist said it was ready 2 days ago, Daniel was handling my case and never called me(I don't recommend Daniel at all!After I picked my car up I did a glance at the work and it looked fine I asked if I noticed any quirks if I could bring it back they said yes.I notice a few things including a big scratch on front bumper and scratches all over the hood from where they covered it to pant the side, when I took it in they all conspired to tell me that it wasn't thier fault, I was told by The Fat receptionist, Daniel and the manager June(A man) that he was on a test drive,he wasn't and I knew that, and he could have cared less.
In a nutshell, I would not recommend this auto shop why? see below:
-After you pick up your car they act like you don't exist
-If you notice damage to your car after you pick it up, you are on your own(Oh they will fix a minor damage for free if it doesn't cost them more than 100.00.

I have never written a review before, but I am in the Customer Service Business and felt it my duty....

If you do take it to Harry's Auto Collission do the following

1.Take pictures of your car before turning it over to them.
2.When you pick it up take your pictures with you and go over EVERY INCH of your car with a fine tooth comb.
3.Address any problems immediately because Harry as he said has been in buisness for 30 years
and has a successful business so he has the attitude of (Oh well a few unsatisfied customers, WHO CARES)

I must give credit to where credit is due, the only person who I felt had any concern about the customer
was Raffi, I wish I had delt with him....

In short, think hard before you take your car to this shop.

0
★☆☆☆☆

After I was in a car accident I wanted to take my 2007 Perfect Ford Mustand to an authorized Ford body shop, my Insurance company recommended Harry's.First off it was estimated to take 3 weeks more or less to fix, it took 5 weeks, on the 5th week I called to get the status and the receptionist said it was ready 2 days ago, Daniel was handling my case and never called me(I don't recommend Daniel at all!After I picked my car up I did a glance at the work and it looked fine I asked if I noticed any quirks if I could bring it back they said yes.I notice a few things including a big scratch on front bumper and scratches all over the hood from where they covered it to pant the side, when I took it in they all conspired to tell me that it wasn't thier fault, I was told by The Fat receptionist, Daniel and the manager June(A man) that he was on a test drive,he wasn't and I knew that, and he could have cared less.
In a nutshell, I would not recommend this auto shop why? see below:
-After you pick up your car they act like you don't exist
-If you notice damage to your car after you pick it up, you are on your own(Oh they will fix a minor damage for free if it doesn't cost them more than 100.00.

I have never written a review before, but I am in the Customer Service Business and felt it my duty....

If you do take it to Harry's Auto Collission do the following

1.Take pictures of your car before turning it over to them.
2.When you pick it up take your pictures with you and go over EVERY INCH of your car with a fine tooth comb.
3.Address any problems immediately because Harry as he said has been in buisness for 30 years
and has a successful business so he has the attitude of (Oh well a few unsatisfied customers, WHO CARES)

I must give credit to where credit is due, the only person who I felt had any concern about the customer
was Raffi, I wish I had delt with him....

In short, think hard before you take your car to this shop.

Pros: Raffi one of the employees

Cons: Daniel, Harry, June they need a lesson on how to communicate with customers

.

I took my Infiniti G35 for front end repair after a car accident. I took my car on 2 separate occasions 1st time I stated with NO insurance claim (I felt like a 2nd class citizen). 2nd time (few weeks later) I stated YES insurance claim (they treated me like royalty). I feel they took a bit too long for just a front end repair (bumper repair and headlight replacement) but they did a great job. It looked like new. When I picked up the car there was some damage to my door (scratches/chips) while in their care. They did not argue the damages and admitted it was their fault and they fixed it with no problem. Of course it took a few days more! I would take my care there again.

2
★★★★☆

I took my Infiniti G35 for front end repair after a car accident. I took my car on 2 separate occasions 1st time I stated with NO insurance claim (I felt like a 2nd class citizen). 2nd time (few weeks later) I stated YES insurance claim (they treated me like royalty). I feel they took a bit too long for just a front end repair (bumper repair and headlight replacement) but they did a great job. It looked like new. When I picked up the car there was some damage to my door (scratches/chips) while in their care. They did not argue the damages and admitted it was their fault and they fixed it with no problem. Of course it took a few days more! I would take my care there again.

Pros: good and attentive if you have car insurance

Cons: so, so service if you don't have car insurance

.

I took my Infiniti FX45 to Harrys for minor body work and repainting in advance of a lease return. The staff was a pleasure to deal with, and the work was top-notch. I understand that Inifinit of Santa Monica sends all of their body work to Harrys. Judging from the cars in the facility, they do work on a lot of high-end vehicles, including Aston Martins. Highly recommneded.

2
★★★★★

I took my Infiniti FX45 to Harrys for minor body work and repainting in advance of a lease return. The staff was a pleasure to deal with, and the work was top-notch. I understand that Inifinit of Santa Monica sends all of their body work to Harrys. Judging from the cars in the facility, they do work on a lot of high-end vehicles, including Aston Martins. Highly recommneded.

Pros: Quality of work, service/staff friendliness

Cons: None

More about Harry's Auto Collision Center

Over 35 years in the Auto Collision Industry. 75,000 square foot state-of-the-art one-stop repair facility with the very finest equipment, technicians, and staff available for servicing todayβ??s advanced automobiles. Free loaner cars available.

 

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