Faulkner Buick GMC

★★★★☆
  • 705 Autopark Boulevard

    West Chester, PA 19382

    Map & Directions
  • 610-492-7109

About Faulkner Buick GMC

Categories
  • Auto Dealers
Details
  • GMC
  • Buick
Hours
M-F 9am-8pm, Sa 9am-5pm, Su Closed

Automotive

Automotive
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Terrible purchase experience. Dishonorable sales practices, from the sales person Tom Delgott to manager Hugh Gillespie.\r
Would never recommend to anyone.

3
★★★★★

Terrible purchase experience. Dishonorable sales practices, from the sales person Tom Delgott to manager Hugh Gillespie.\r
Would never recommend to anyone.

.

We didn't know what to expect when we pulled up to the showroom and found it under construction but we had a great buying experience. The sales staff was wonderful (Thanks Carl for getting our paperwork done so quickly.) They introduced us to the service staff and saw the newley renovated waiting room. I know we'll be treated honestly when we bring our new Buick Verano in for service.

If f you need a new car, Faulkner is the place to go.

2
★★★★★

We didn't know what to expect when we pulled up to the showroom and found it under construction but we had a great buying experience. The sales staff was wonderful (Thanks Carl for getting our paperwork done so quickly.) They introduced us to the service staff and saw the newley renovated waiting room. I know we'll be treated honestly when we bring our new Buick Verano in for service.

If f you need a new car, Faulkner is the place to go.

.

i tried to buy a car there with my own financing & they didn't want to sell me one! I had a blank check from Capitol 1 & they gave me some story about not getting paid by them 3 years ago. I'm sure they just wanted me to finance it through them so they get their kick back. I drove over an hour to get there because they had the exact car I wanted. I didn't know they were doing so well they didn't need my business. Avoid them!!

1
★☆☆☆☆

i tried to buy a car there with my own financing & they didn't want to sell me one! I had a blank check from Capitol 1 & they gave me some story about not getting paid by them 3 years ago. I'm sure they just wanted me to finance it through them so they get their kick back. I drove over an hour to get there because they had the exact car I wanted. I didn't know they were doing so well they didn't need my business. Avoid them!!

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Let me start by saying that my father has now purchased four cars from this dealership, so they must be doing something right. They are friendly and we were able to get a great deal on my grand am. The service department is great too. They're very thorough. Anytime I've had an issue with my car, they've been able to fix it promptly.

4
★★★★☆

Let me start by saying that my father has now purchased four cars from this dealership, so they must be doing something right. They are friendly and we were able to get a great deal on my grand am. The service department is great too. They're very thorough. Anytime I've had an issue with my car, they've been able to fix it promptly.

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.

My family had two Pontiac Montana minivans and one Bonneville. The service department was excellent here. I always felt they were giving me an honest diagnosis and the work was good. The sales department is lackluster at best. Although my experience is a few years old, I can see why GM is in such trouble. I contacted a sales person, interested in a new mini-van that was not out yet. I was basically waiting for a model to come in to test drive. After my visit, the sales man did not call me once. He could have made an easy sale. I took my business elsewhere. The salesman could not possibly still work there so your mileage may vary.

3
★★★☆☆

My family had two Pontiac Montana minivans and one Bonneville. The service department was excellent here. I always felt they were giving me an honest diagnosis and the work was good. The sales department is lackluster at best. Although my experience is a few years old, I can see why GM is in such trouble. I contacted a sales person, interested in a new mini-van that was not out yet. I was basically waiting for a model to come in to test drive. After my visit, the sales man did not call me once. He could have made an easy sale. I took my business elsewhere. The salesman could not possibly still work there so your mileage may vary.

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.

I think you can get a pretty decent deal here if you know what the car is worth and how much you're willing to pay before you arrive. Do your homework first. They tend to use a lot of the old fashioned "used car dealer" tactics and terms.

The facility really needs modernizing, especially after seeing what other dealers are doing with their buildings. This is a small place that hasn't advanced much past the 1960's or 70's. Today people like the comforts of the new modern places when buying a car.

3
★★★☆☆

I think you can get a pretty decent deal here if you know what the car is worth and how much you're willing to pay before you arrive. Do your homework first. They tend to use a lot of the old fashioned "used car dealer" tactics and terms.

The facility really needs modernizing, especially after seeing what other dealers are doing with their buildings. This is a small place that hasn't advanced much past the 1960's or 70's. Today people like the comforts of the new modern places when buying a car.

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.

We recently purchased a new vehicle from this dealer and we were satisfied with the transaction. It wasn't the best experience we've had buying a car but it wasn't bad. Just be aware of the prices and what you're willing to pay.

3
★★★☆☆

We recently purchased a new vehicle from this dealer and we were satisfied with the transaction. It wasn't the best experience we've had buying a car but it wasn't bad. Just be aware of the prices and what you're willing to pay.

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Message from Faulkner Buick GMC

Faulkner Buick GMC is a Buick and GMC dealership located in West Chester. Faulkner Buick GMC carries new Buick and GMC vehicles, as well as used cars and trucks, GM parts and service.

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