Atlantic Hyundai

★★★★☆
Hyundai New, Used, Pre-Owned, Certified Pre-Owned & Hybrid Vehicles. Service Center, Parts & Accessories, Body Shop, Comfortable Waiting Area.
  • 193 Sunrise Highway North Service Road

    West Islip, NY 11795

    Map & Directions
  • 631-350-7155

About Atlantic Hyundai

Categories
  • Auto Dealers
  • Automotive Repair
  • Auto Parts & Accessories
Details
  • Hyundai
Hours
M-F 9am-9pm, Sa 9am-8pm, Su 11am-6pm
Emails
  • atlantichyundai@aagny.net
Phones
  • Alt (631-983-2516)
Payment Options
  • Financing
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Check
  • Cash

Automotive

Automotive
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    .

    Recently went for my first oil change service after purchasing my new 2016 Tucson Sport. The appointment was for a first arrival at 7:15. However, I was told that the technicians do not begin service until 7:30/7:45. I was brought to the desk of Carlos Fuentes. He assured me that I would be finished no later than 8:15 in order to make it to an important scheduled appointment I could not miss. As promised, Carlos Fuentes pulled through. Oil change completed and I was on the road before the expected completion time.

    5
    ★★★★★

    Recently went for my first oil change service after purchasing my new 2016 Tucson Sport. The appointment was for a first arrival at 7:15. However, I was told that the technicians do not begin service until 7:30/7:45. I was brought to the desk of Carlos Fuentes. He assured me that I would be finished no later than 8:15 in order to make it to an important scheduled appointment I could not miss. As promised, Carlos Fuentes pulled through. Oil change completed and I was on the road before the expected completion time.

    Was this review helpful to you?
    Ratings_icons Ratings_icons

    .

    Service department mismanaged. Try getting an answer or call back it never comes. My car has been there since Wednesday on Thursday they called to say I missed my appointment. Still have no car or updates.\r
    Forget purchasing and extended

    1
    ★★★☆☆

    Service department mismanaged. Try getting an answer or call back it never comes. My car has been there since Wednesday on Thursday they called to say I missed my appointment. Still have no car or updates.\r
    Forget purchasing and extended

    .

    I lost my beloved 2011 Hyundai Elantra Touring during hurricane Sandy. The car was totaled by my insurance company. Since we had no power, heat, or transportation at Rockaway beach, getting a car is one of my top priority needs since it

    1
    ★★★☆☆

    I lost my beloved 2011 Hyundai Elantra Touring during hurricane Sandy. The car was totaled by my insurance company. Since we had no power, heat, or transportation at Rockaway beach, getting a car is one of my top priority needs since it

    .

    My name is Taj and I purchase a vehical from Atlantic Hyundai and Iam very unhappy with their service after my deal was complete. I'm having server leaking problems which is leading to electrical problems. The assistance Manager will not

    0
    ★☆☆☆☆

    My name is Taj and I purchase a vehical from Atlantic Hyundai and Iam very unhappy with their service after my deal was complete. I'm having server leaking problems which is leading to electrical problems. The assistance Manager will not

    .

    Went in and just wanted at first 'to look'... Got pressured into the line "What can I do for you to get you in a new car today". I insisted after the hard-sell that I had to sleep on it. Well, first they completely low-balled my trade-in. Then they magically gave me $2K more for it. The next day I showed them a TrueCar (they are not affiliated) printout for a competing dealer's offering for the SUV for less than $1500 than their 'best price'. I almost acquiesced to a deal in the middle, and they offered to throw in some 'nice accessories' to compensate. I demanded roof rack cross-bars (about maybe $120 cost) to 'make me happy' and their idea of nice accessories were a $30 cargo net and (get this) a 'first-aid kit'! Honestly, the salesman was thoroughly enjoyable and helpful, but the 'manager' he had to answer to (who wouldn't budge) made him lose the sale. Hello other TrueCar dealer! - I got MY price and THEY sold me my new car AND gave me more for my trade-in!!!!

    0
    ★☆☆☆☆

    Went in and just wanted at first 'to look'... Got pressured into the line "What can I do for you to get you in a new car today". I insisted after the hard-sell that I had to sleep on it. Well, first they completely low-balled my trade-in. Then they magically gave me $2K more for it. The next day I showed them a TrueCar (they are not affiliated) printout for a competing dealer's offering for the SUV for less than $1500 than their 'best price'. I almost acquiesced to a deal in the middle, and they offered to throw in some 'nice accessories' to compensate. I demanded roof rack cross-bars (about maybe $120 cost) to 'make me happy' and their idea of nice accessories were a $30 cargo net and (get this) a 'first-aid kit'! Honestly, the salesman was thoroughly enjoyable and helpful, but the 'manager' he had to answer to (who wouldn't budge) made him lose the sale. Hello other TrueCar dealer! - I got MY price and THEY sold me my new car AND gave me more for my trade-in!!!!

    .

    Called specifically to find a specific car in specific color. Sales rep said he had the car both the night before and the same day, since I had called to confirm before heading to the dealership. Got there and found out there was no car and that they had no way to get the car I wanted for at least 6 weeks. A place that does not respect my time does not need my business.

    Tip to the wise: If you call, ask for a vin # and if they can't provide, don't waste your time.

    0
    ★☆☆☆☆

    Called specifically to find a specific car in specific color. Sales rep said he had the car both the night before and the same day, since I had called to confirm before heading to the dealership. Got there and found out there was no car and that they had no way to get the car I wanted for at least 6 weeks. A place that does not respect my time does not need my business.

    Tip to the wise: If you call, ask for a vin # and if they can't provide, don't waste your time.

    Review Partner
    .

    Quick service with minimum wait time!

    2
    ★★★★★

    Quick service with minimum wait time!

    .

    Sue was extremely helpful ... Best customer service I have encountered in a long time .. Thank you for having pleasant employees

    2
    ★★★★★

    Sue was extremely helpful ... Best customer service I have encountered in a long time .. Thank you for having pleasant employees

    .

    I always get in timely. I am treated with respect. My cars run well!

    2
    ★★★★★

    I always get in timely. I am treated with respect. My cars run well!

    .

    Great people working

    2
    ★★★★★

    Great people working

    .

    Nothing negitive to comment about

    2
    ★★★★★

    Nothing negitive to comment about

    .

    Quick, in and out.

    2
    ★★★★★

    Quick, in and out.

    .

    Was treated well ahd on time

    2
    ★★★★★

    Was treated well ahd on time

    .

    Richie Service Consultant is great every time we come in for our oil change

    2
    ★★★★★

    Richie Service Consultant is great every time we come in for our oil change

    .

    The customer service is excellent and the mechanics are some the best professionals I have encountered. The only draw back is cost. I wish the cost for the work was less.

    2
    ★★★★★

    The customer service is excellent and the mechanics are some the best professionals I have encountered. The only draw back is cost. I wish the cost for the work was less.

    .

    I took my Elantra in for an oil change and was told I should get the express 7500 mile tune up as well only to find out after the fact that it was $250. Not only that, I never received my complimentary car wash voucher. I've called and

    1
    ★★☆☆☆

    I took my Elantra in for an oil change and was told I should get the express 7500 mile tune up as well only to find out after the fact that it was $250. Not only that, I never received my complimentary car wash voucher. I've called and

    .

    Sue was awesome, customer service was great, service was completed in time predicted, everything was thoroughly explained!

    2
    ★★★★★

    Sue was awesome, customer service was great, service was completed in time predicted, everything was thoroughly explained!

    .

    Mr.Jonathan Roque, helped me get a needed repair, that I was,nt able to get fixed before.i appreciate his help and following up with my repair, thanks again to Mr. Roque !

    2
    ★★★★★

    Mr.Jonathan Roque, helped me get a needed repair, that I was,nt able to get fixed before.i appreciate his help and following up with my repair, thanks again to Mr. Roque !

    .

    We purchased our 2015 Genesis in October 2014 and missed our first 3 month maintenance appointment because we were out of town. So, scheduled our first maintenance appointment for late in May . We asked for a loaner car (as was our

    1
    ★★☆☆☆

    We purchased our 2015 Genesis in October 2014 and missed our first 3 month maintenance appointment because we were out of town. So, scheduled our first maintenance appointment for late in May . We asked for a loaner car (as was our

    .

    The service representative's, service manager the mechanics and everyone else who is behind the scenes are fantastic. BUT I was very disappointed that the free car washes that you provide with the service package and the email's that I

    2
    ★★★★☆

    The service representative's, service manager the mechanics and everyone else who is behind the scenes are fantastic. BUT I was very disappointed that the free car washes that you provide with the service package and the email's that I

    .

    A Sunday appointment was very convenient

    2
    ★★★★★

    A Sunday appointment was very convenient

    .

    Friendly customer service

    2
    ★★★★☆

    Friendly customer service

    .

    Very Professional, Courteous, and Helpful.

    2
    ★★★★★

    Very Professional, Courteous, and Helpful.

    .

    excellent service.

    2
    ★★★★★

    excellent service.

    .

    Never gave the free car wash.also parking lot entrance needs major repair many large pot holes...

    2
    ★★★★☆

    Never gave the free car wash.also parking lot entrance needs major repair many large pot holes...

    .

    I have serviced my last three cars here really good service

    2
    ★★★★★

    I have serviced my last three cars here really good service

    .

    John Grasso is wonderful to deal with. always smiling and helpful above and beyond.

    2
    ★★★★★

    John Grasso is wonderful to deal with. always smiling and helpful above and beyond.

    .

    the reps are all very efficient, polite and knowledgeable and they try to get you out as fast as possible. Tim turnbull the manager is very patient and he answered all my questions regarding the problem i was having with my tire and the

    2
    ★★★★★

    the reps are all very efficient, polite and knowledgeable and they try to get you out as fast as possible. Tim turnbull the manager is very patient and he answered all my questions regarding the problem i was having with my tire and the

    .

    A sound (I thought from the front wheel) after Honda service caused concern. However, John Grosso had the car picked up again and the problem corrected.

    2
    ★★★★☆

    A sound (I thought from the front wheel) after Honda service caused concern. However, John Grosso had the car picked up again and the problem corrected.

    .

    would recommend

    2
    ★★★★★

    would recommend

    .

    Good service but would not honor warranty for electrical problem because I had the oil changed by someone else. All parts on that car are still factory installed. Nobody touched anything else.

    0
    ★☆☆☆☆

    Good service but would not honor warranty for electrical problem because I had the oil changed by someone else. All parts on that car are still factory installed. Nobody touched anything else.

    Message from Atlantic Hyundai

    Come Visit Atlantic Hyundai!

    More about Atlantic Hyundai

    At Atlantic Hyundai, not only are you going to discover a vast selection of new and used Hyundai models, you will also have an accommodating and friendly staff ready to help you. That is true regardless of what you are searching for - be it a test drive in a brand new Hyundai or used car, auto financing alternatives, car service appointments, or help figuring out what auto part you will need.

     

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