Coggin Buick-GMC of Orange Park

★★☆☆☆
  • 7245 Blanding Blvd

    Jacksonville, FL 32244

    Map & Directions
  • 904-638-1115

About Coggin Buick-GMC of Orange Park

Details
Hours
Mon-Fri 7:30am-6pm, Sat 8am-12pm

Automotive

Automotive
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Here's a tip, If you want to be treated liked dirt whether you are paying customer or not, go to Coggin Pontiac GMC Buick of Orange Park. The Service Department excels at bad customer service. Let me begin by saying I purchased a new

1
★★★☆☆

Here's a tip, If you want to be treated liked dirt whether you are paying customer or not, go to Coggin Pontiac GMC Buick of Orange Park. The Service Department excels at bad customer service. Let me begin by saying I purchased a new

.

This business is the absolute worst, all that they've done is completely srew me out of my money. My car has been in their shop for a week now, first it was supposed to be done after two days, then it turned to three, then four, then five, now six. They knew it would take a couple of days for the part to get in, yet they wouldnt let me just drop the car off when the part got in, they made me pay for a extra three days on a rental car when i didnt even need it, the car was sill drivable, the only thing damaged was the bumper. They are very rude, some of the worst customer service ive ever had. they expect me to come and pick my car up on christmas eve! HELLO! are you stupid, ive got LOTS of plans. The only reason thy are taking so long is to screw me out of more and more money on this crappy rental. i drive an suv, they gave me the smallest car they had, its christmas, how am i supposed to even fit my daughters high chair in that!? they have completely ruined all of my plans for christmas...... I wouldnt recommend this place to my worst enemy. i would give this place zero stars if i could, but the site made me give them atleast a one.

0
★☆☆☆☆

This business is the absolute worst, all that they've done is completely srew me out of my money. My car has been in their shop for a week now, first it was supposed to be done after two days, then it turned to three, then four, then five, now six. They knew it would take a couple of days for the part to get in, yet they wouldnt let me just drop the car off when the part got in, they made me pay for a extra three days on a rental car when i didnt even need it, the car was sill drivable, the only thing damaged was the bumper. They are very rude, some of the worst customer service ive ever had. they expect me to come and pick my car up on christmas eve! HELLO! are you stupid, ive got LOTS of plans. The only reason thy are taking so long is to screw me out of more and more money on this crappy rental. i drive an suv, they gave me the smallest car they had, its christmas, how am i supposed to even fit my daughters high chair in that!? they have completely ruined all of my plans for christmas...... I wouldnt recommend this place to my worst enemy. i would give this place zero stars if i could, but the site made me give them atleast a one.

Pros: none

Cons: everything

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Fixed the car fine, They didnt want to walk around when finished, just handed me keys and said Bye.. I demanded to do a walkaround with someone. Noticed BIG Scrape and Dig in one of my very expensive wheels which are Brand New and everyone looked dumfounded. Call around 2 pm to see if ready for pickup and they said it was in quality control and clean up. When arrived at 4pm Only half the car was clean and only 2 wheels out of four were cleaned, also one of my hanging airfreshners was missing( not a real big deal) but still was missing

1
★★☆☆☆

Fixed the car fine, They didnt want to walk around when finished, just handed me keys and said Bye.. I demanded to do a walkaround with someone. Noticed BIG Scrape and Dig in one of my very expensive wheels which are Brand New and everyone looked dumfounded. Call around 2 pm to see if ready for pickup and they said it was in quality control and clean up. When arrived at 4pm Only half the car was clean and only 2 wheels out of four were cleaned, also one of my hanging airfreshners was missing( not a real big deal) but still was missing

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