Hawk Computer Services

★★★★★
Monday-Friday 9AM-5PM
  • 7 N. Lafayette St. #2

    Shelby, NC 28150

    Map & Directions
  • 704-406-9337

About Hawk Computer Services

Categories
  • Computer Consultants
  • Computer Repair Services
  • Computer Cleaning
  • Laptop Repair
  • Computer Virus Protection
5.0 1
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I broke the hinge on my Dell laptop. The lid would no longer close properly and when it was open the lid would wobble. I took my laptop to a local shop that I have used in the past and they quoted me a price that was a lot more than I was willing to spend on an older laptop. When I said that they wanted to sell me a new laptop. As much as I would like a new laptop I can't afford it right now. I asked if they could just fix the lid of the laptop without replacing it and they said no.

Wanting a second opinion I contacted Hawk Computer and spoke with Anthony who said he was familiar with the hinges on my model of laptop. When I told him about the quote given to me by another shop he said that was appropriate if I wanted to replace parts but he was sure he could fix the hinge without replacing anything. He promised that if he could not fix it to my satisfaction there would be no charge.

I took my laptop in early on a Wednesday afternoon and Anthony called me back on Thursday morning to tell me it was fixed. I paid a fraction of what the other repair shop wanted and the laptop is as good as new. I literally can't tell the hinge was ever broken.

Thank you Hawk Computer for understanding that money is tight and doing a fantastic job for a great price.

5
★★★★★

I broke the hinge on my Dell laptop. The lid would no longer close properly and when it was open the lid would wobble. I took my laptop to a local shop that I have used in the past and they quoted me a price that was a lot more than I was willing to spend on an older laptop. When I said that they wanted to sell me a new laptop. As much as I would like a new laptop I can't afford it right now. I asked if they could just fix the lid of the laptop without replacing it and they said no.

Wanting a second opinion I contacted Hawk Computer and spoke with Anthony who said he was familiar with the hinges on my model of laptop. When I told him about the quote given to me by another shop he said that was appropriate if I wanted to replace parts but he was sure he could fix the hinge without replacing anything. He promised that if he could not fix it to my satisfaction there would be no charge.

I took my laptop in early on a Wednesday afternoon and Anthony called me back on Thursday morning to tell me it was fixed. I paid a fraction of what the other repair shop wanted and the laptop is as good as new. I literally can't tell the hinge was ever broken.

Thank you Hawk Computer for understanding that money is tight and doing a fantastic job for a great price.

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