Two Maids & A Mop

★★★★☆
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  • 388 Harding Pl

    Nashville, TN 37211

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  • 615-834-7071

About Two Maids & A Mop

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Hours
Mon-Fri 8am-4:30pm
4.4783 23
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.

Love the people I work with, enjoy all of our clients, especially our asst. manager Tonya Kelly she is SUPER AWESOME!!!

3
★★★★★

Love the people I work with, enjoy all of our clients, especially our asst. manager Tonya Kelly she is SUPER AWESOME!!!

.

totally great service. love these women!!!

3
★★★★★

totally great service. love these women!!!

.

I needed a deep cleaning on short notice after kitchen reconstruction and just in general getting behind on baseboards, chair rails, etc. I called on Tuesday and they were able to be to the house on Friday.
Fortunately I was flexible with my time because I was originally scheduled for 8, it was changed to 12 and while they kept me updated, the staff did not arrive until shortly after 1.
We have 4 pets and hardwood floors so there was a lot to clean and dust. Overall an very good job was done. A few surfaces were missed like the piano bench and I think it would have been better to dust after vacuuming (an old trick my mother taught me) because while the mahogany furniture in the dining was dusted, in the bright light the next day a very fine layer of dust was on the table and other surfaces in this room...so I had to redust.
The staff was cheerful, and thorough so I don't want it to appear as though I was not satisfied, I was, but a quick final inspection might have been in order by the staff to look for things like this.

2
★★★★☆

I needed a deep cleaning on short notice after kitchen reconstruction and just in general getting behind on baseboards, chair rails, etc. I called on Tuesday and they were able to be to the house on Friday.
Fortunately I was flexible with my time because I was originally scheduled for 8, it was changed to 12 and while they kept me updated, the staff did not arrive until shortly after 1.
We have 4 pets and hardwood floors so there was a lot to clean and dust. Overall an very good job was done. A few surfaces were missed like the piano bench and I think it would have been better to dust after vacuuming (an old trick my mother taught me) because while the mahogany furniture in the dining was dusted, in the bright light the next day a very fine layer of dust was on the table and other surfaces in this room...so I had to redust.
The staff was cheerful, and thorough so I don't want it to appear as though I was not satisfied, I was, but a quick final inspection might have been in order by the staff to look for things like this.

.

After researching several local Nashville cleaning companies and getting recommendations from friends, I decided to hire Two Maids & A Mop to do a deep cleaning of my home while I was traveling.

I was very impressed with the friendliness and professionalism of the Two Maids & A Mop customer service, and was looking forward to them doing a fantastic job of cleaning my home.

Upon arrival home from my business trip, I am less than pleased with this "deep cleaning." The deep cleaning was explained to me as deep cleaning of every surface in the home, sanitizing the bathrooms, toilets, etc. I had a friend stop by home on Monday evening and he sent me pictures of sinks that weren't cleaned, an uncleaned toilet, and countertops that hadn't been touched.

I called Two Maids & A Mop, again impressed with the friendliness, and they assured me that someone would be out to get everything taken care of before I returned home.

I returned home tonight and still have a toilet that only the inner bowl was cleaned. The shower still has hair in it and a rim around the tub from soap scum. Under and around were never touched, the rim of the toilet never cleaned. The floor behind the toilet was not cleaned. The blinds and window sills in the bedroom were not dusted. The top of the refrigerator was not dusted. Around the door jams was not dusted. I expected a deep cleaning for $210 to include all these surfaces and to take longer than 2 1/2 hours. I could have deep cleaned it better myself.

While I would recommend Two Maids & A Mop for a great surface cleaning and appreciate that they tried, I will not be using them again for a deep cleaning. I shouldn't have to call more than once to get it done properly.

1
★★☆☆☆

After researching several local Nashville cleaning companies and getting recommendations from friends, I decided to hire Two Maids & A Mop to do a deep cleaning of my home while I was traveling.

I was very impressed with the friendliness and professionalism of the Two Maids & A Mop customer service, and was looking forward to them doing a fantastic job of cleaning my home.

Upon arrival home from my business trip, I am less than pleased with this "deep cleaning." The deep cleaning was explained to me as deep cleaning of every surface in the home, sanitizing the bathrooms, toilets, etc. I had a friend stop by home on Monday evening and he sent me pictures of sinks that weren't cleaned, an uncleaned toilet, and countertops that hadn't been touched.

I called Two Maids & A Mop, again impressed with the friendliness, and they assured me that someone would be out to get everything taken care of before I returned home.

I returned home tonight and still have a toilet that only the inner bowl was cleaned. The shower still has hair in it and a rim around the tub from soap scum. Under and around were never touched, the rim of the toilet never cleaned. The floor behind the toilet was not cleaned. The blinds and window sills in the bedroom were not dusted. The top of the refrigerator was not dusted. Around the door jams was not dusted. I expected a deep cleaning for $210 to include all these surfaces and to take longer than 2 1/2 hours. I could have deep cleaned it better myself.

While I would recommend Two Maids & A Mop for a great surface cleaning and appreciate that they tried, I will not be using them again for a deep cleaning. I shouldn't have to call more than once to get it done properly.

.

I appreciate living in a clean home, especially if I can afford to pay someone to do it for me. After trying several other cleaning outfits here in Nashville I tried out Two Maids & A Mop and was very pleased.

The kitchen and bathrooms look spiffy, the bed linens were changed, the rugs vacuumed and furniture dusted. They also gave me pointers on keeping dirt under control between visits. I plan to use the team of Ashley & Wendy every month from now on.

2
★★★★★

I appreciate living in a clean home, especially if I can afford to pay someone to do it for me. After trying several other cleaning outfits here in Nashville I tried out Two Maids & A Mop and was very pleased.

The kitchen and bathrooms look spiffy, the bed linens were changed, the rugs vacuumed and furniture dusted. They also gave me pointers on keeping dirt under control between visits. I plan to use the team of Ashley & Wendy every month from now on.

.

I was somewhat reluctant to hire a "maid service" as I had a very bad experience several years ago with a service. I have used individuals whom I have had recommended to me. That worked for awhile, but I finally reached a point where I had to have someone who is accountable to someone and is reliable and does a good job. Two Maids and a Mop is an excellent service. They send out teams of two to clean and are given a specific amount of time. There's no fooling around. They get right to work and they all seem to work well together. I, of course, have my favorites as everyone does, I'm sure. If you are not super happy the first time around, don't give up on this company because they do aim to please. Hang in there. The more they get get accustomed to your likes and dislikes the better the cleaning gets. And they are very thorough. They come in with notes about what I like and don't like, and I LIKE that. That's what I mean about sticking with them and letting them get accustomed to you and your likes and dislikes.

All in all I am very pleased with Two Maids and a Mop. I think they have a good business plan, and the girls have been a delight to have in my home. I recommend this company highly.

2
★★★★☆

I was somewhat reluctant to hire a "maid service" as I had a very bad experience several years ago with a service. I have used individuals whom I have had recommended to me. That worked for awhile, but I finally reached a point where I had to have someone who is accountable to someone and is reliable and does a good job. Two Maids and a Mop is an excellent service. They send out teams of two to clean and are given a specific amount of time. There's no fooling around. They get right to work and they all seem to work well together. I, of course, have my favorites as everyone does, I'm sure. If you are not super happy the first time around, don't give up on this company because they do aim to please. Hang in there. The more they get get accustomed to your likes and dislikes the better the cleaning gets. And they are very thorough. They come in with notes about what I like and don't like, and I LIKE that. That's what I mean about sticking with them and letting them get accustomed to you and your likes and dislikes.

All in all I am very pleased with Two Maids and a Mop. I think they have a good business plan, and the girls have been a delight to have in my home. I recommend this company highly.

.

Just had my first cleaning with the Maids and was happy with it. Am a little extra picky and have some minor things I can cover in their next visit. But definitely a great affordable option to get the place cleaned. Also like the idea of the performance to pay concept for the maids. Keeps them on their toes.

4
★★★★☆

Just had my first cleaning with the Maids and was happy with it. Am a little extra picky and have some minor things I can cover in their next visit. But definitely a great affordable option to get the place cleaned. Also like the idea of the performance to pay concept for the maids. Keeps them on their toes.

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.

I just had my visit cleaning with Two Maids & A Mop and was pleased with the service. There were a couple of little things that I know will be taken care of with their next visit. I know they will have a five star rating very soon!!!

4
★★★★☆

I just had my visit cleaning with Two Maids & A Mop and was pleased with the service. There were a couple of little things that I know will be taken care of with their next visit. I know they will have a five star rating very soon!!!

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.

I'm 100% pleased with the service provided by Two Maids & A Mop. I requested a "move out cleaning" of my old apartment and they exceeded my expectations. They were punctual and very courteous. There were some things I told them they could work around because I didn't expect them to move anything- but much to amazement they did anyway! They were even able to remove some scribbling on the wall of my young son's old bedroom.. give these ladies a call.. you will not be disappointed! :)

5
★★★★★

I'm 100% pleased with the service provided by Two Maids & A Mop. I requested a "move out cleaning" of my old apartment and they exceeded my expectations. They were punctual and very courteous. There were some things I told them they could work around because I didn't expect them to move anything- but much to amazement they did anyway! They were even able to remove some scribbling on the wall of my young son's old bedroom.. give these ladies a call.. you will not be disappointed! :)

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.

We have been using Two Maids and a Mop since last November, beginning with a deep cleaning, post renovation, and continuing with regular house cleanings twice a week.

The women are energetic and thorough -- and I am always pleased with the way my house looks when they leave. It is not only clean, but it is neat and looks picture-perfect. I especially recommend the team led by Nina, a proactive dynamo.

And if, on the rare occasion, something is not the way it should have been cleaned, Krystina, in the office, will make sure it is remedied.

5
★★★★★

We have been using Two Maids and a Mop since last November, beginning with a deep cleaning, post renovation, and continuing with regular house cleanings twice a week.

The women are energetic and thorough -- and I am always pleased with the way my house looks when they leave. It is not only clean, but it is neat and looks picture-perfect. I especially recommend the team led by Nina, a proactive dynamo.

And if, on the rare occasion, something is not the way it should have been cleaned, Krystina, in the office, will make sure it is remedied.

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2 out of 2 people found this review helpful.

.

I want to give a five-star review, but as I've only had one cleaning I don't feel like I can give that rating yet.

I'm very happy with Two Maids and a Mop. Their prices are very good and my house was clean after they came. I was surprised by their extras like taking my garbage out and putting a new roll of toilet paper out in the bathroom.

Once I have more data to go off of I'm confident that I will be giving them five stars.

4
★★★★☆

I want to give a five-star review, but as I've only had one cleaning I don't feel like I can give that rating yet.

I'm very happy with Two Maids and a Mop. Their prices are very good and my house was clean after they came. I was surprised by their extras like taking my garbage out and putting a new roll of toilet paper out in the bathroom.

Once I have more data to go off of I'm confident that I will be giving them five stars.

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.

nina and the ladies do a great job evry time you need two maids to clean your place and you will know how happy I am
Lee

5
★★★★★

nina and the ladies do a great job evry time you need two maids to clean your place and you will know how happy I am
Lee

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.

I had my first cleaning and was pleased. There were things that the cleaning persons missed but I have been assured by Kristina and they will make sure they are done next time.

I would recommend using Two Maids and a Mop.

3
★★★☆☆

I had my first cleaning and was pleased. There were things that the cleaning persons missed but I have been assured by Kristina and they will make sure they are done next time.

I would recommend using Two Maids and a Mop.

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.

Two Maids & A Mop have cleaned my house biweekly for three months now, dealing with the aftermath of two messy toddlers and two adults not much tidier. They are punctual and professional and have done a fantastic job so far. The price for my 2-bedroom, 2-bath home is a great value for the service done. When there is an issue, they call right away and usually solve it on their own. My husband is thrilled and I can spend more time with the kids!

5
★★★★★

Two Maids & A Mop have cleaned my house biweekly for three months now, dealing with the aftermath of two messy toddlers and two adults not much tidier. They are punctual and professional and have done a fantastic job so far. The price for my 2-bedroom, 2-bath home is a great value for the service done. When there is an issue, they call right away and usually solve it on their own. My husband is thrilled and I can spend more time with the kids!

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.

i really appreciate the extra mile the girls take when they clean my house. they are so friendly and i always appreciate that.

4
★★★★☆

i really appreciate the extra mile the girls take when they clean my house. they are so friendly and i always appreciate that.

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.

I had my first cleaning with two maids and a mop about a week ago and was very pleased! My house was in desperate need of a good cleaning and that is exactly what the girls from two maids and a mop did. They were right on time, super friendly, fast, efficient, and very detailed in their cleaning. I would certainly recommend them and look forward to many more cleanings!!

2
★★★★★

I had my first cleaning with two maids and a mop about a week ago and was very pleased! My house was in desperate need of a good cleaning and that is exactly what the girls from two maids and a mop did. They were right on time, super friendly, fast, efficient, and very detailed in their cleaning. I would certainly recommend them and look forward to many more cleanings!!

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I'd give them about a 7, decently good. But I'm extremely detail-oriented, such as being able to see a speck of dust from across the room and annoy people. So a 7 from me is probably like a 9 from a normal person. The first go-around was not good at all - it seems like there was lack of communication between the 2 girls, as some stuff didn't get cleaned at all. But they came back out quickly and fixed it. In the end, everything was decently clean, except for some dust in the carvings of some of the furniture, which again, a normal person might not notice. Because of their dedication to do whatever it takes to make it right, I'd recommend them.

2
★★★★☆

I'd give them about a 7, decently good. But I'm extremely detail-oriented, such as being able to see a speck of dust from across the room and annoy people. So a 7 from me is probably like a 9 from a normal person. The first go-around was not good at all - it seems like there was lack of communication between the 2 girls, as some stuff didn't get cleaned at all. But they came back out quickly and fixed it. In the end, everything was decently clean, except for some dust in the carvings of some of the furniture, which again, a normal person might not notice. Because of their dedication to do whatever it takes to make it right, I'd recommend them.

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I would give these ladies and their mop a 9. I am glad I found them and I look forward to seeing what they do on a consistent schedule. I wouldn't say a 10 but 9 isn't a bad score at all. I really like the concept this company uses. I also like to see October "Breast Cancer Awareness" month being supported by this company. I have several friends that are survivors and I never even thought about having a cleaning service come to their home. I will in the future and I appreciate your free cleaning for some of these lady's in need.

2
★★★★☆

I would give these ladies and their mop a 9. I am glad I found them and I look forward to seeing what they do on a consistent schedule. I wouldn't say a 10 but 9 isn't a bad score at all. I really like the concept this company uses. I also like to see October "Breast Cancer Awareness" month being supported by this company. I have several friends that are survivors and I never even thought about having a cleaning service come to their home. I will in the future and I appreciate your free cleaning for some of these lady's in need.

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We were extremely pleased with the deep cleaning that was done to our home on 10/14. The ladies were on time and were very professional. Our home never looked better! I give them a "10" for the job. Their hard work and attention to detail made for a great job. I have already scheduled them for regular maintenance cleaning to keep our house looking and smelling so clean in the future.

2
★★★★★

We were extremely pleased with the deep cleaning that was done to our home on 10/14. The ladies were on time and were very professional. Our home never looked better! I give them a "10" for the job. Their hard work and attention to detail made for a great job. I have already scheduled them for regular maintenance cleaning to keep our house looking and smelling so clean in the future.

.

I was very pleased with the service I received from Two Maids & a Mop. The ladies were all very sweet, they were on time, and they were very professional. They had my house sparkling from top to bottom before they left! And, the house smelled so fresh! I would give them a "10" for their hard work, attention to detail, and overall service. I have already recommended them to friends, and plan on using them again!

2
★★★★★

I was very pleased with the service I received from Two Maids & a Mop. The ladies were all very sweet, they were on time, and they were very professional. They had my house sparkling from top to bottom before they left! And, the house smelled so fresh! I would give them a "10" for their hard work, attention to detail, and overall service. I have already recommended them to friends, and plan on using them again!

.

I got the chance to be a "guinea pig" for this new service on Oct. 8th, and am I really glad. The ladies were punctual, friendly and easy to work with. My house was in serious need of help and they did a really good job! By the time they finished the house was clean and fresh feeling, and I wasn't stressed from having them there all morning! They were open to suggestions and special requests, plus they were really nice to my dogs! I'll be calling them again!

2
★★★★☆

I got the chance to be a "guinea pig" for this new service on Oct. 8th, and am I really glad. The ladies were punctual, friendly and easy to work with. My house was in serious need of help and they did a really good job! By the time they finished the house was clean and fresh feeling, and I wasn't stressed from having them there all morning! They were open to suggestions and special requests, plus they were really nice to my dogs! I'll be calling them again!

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Thank you for the service on Oct. 5th. I was very pleased and would rate the experience as a 10. The ladies were on-time, well-presented, friendly, thorough and besides having a clean and wonderfully smelling house, I hardly knew they were even here! It was also nice that, before they left, they reviewed what had been done and kept asking if there was more they could do!

2
★★★★★

Thank you for the service on Oct. 5th. I was very pleased and would rate the experience as a 10. The ladies were on-time, well-presented, friendly, thorough and besides having a clean and wonderfully smelling house, I hardly knew they were even here! It was also nice that, before they left, they reviewed what had been done and kept asking if there was more they could do!

.

Highly recommended! From the first phone call to the customer satisfaction survey after the cleaning, this company is second to none.

5
★★★★★

Highly recommended! From the first phone call to the customer satisfaction survey after the cleaning, this company is second to none.

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