AZ Clean Tech

★☆☆☆☆
  • 3051 East Thomas Road

    Phoenix, AZ 85016

    Map & Directions
  • 602-682-7722

About AZ Clean Tech

Categories
  • Carpet & Rug Cleaners

Personal Services

Personal Services
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Kiwi Service

3821 N 34th Ave Phoenix, AZ

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It is a waste of time and money to buy a groupon or living social from them, and they use it as a scam. I also think that many of the positive reviews on here are fake to get a higher star rating -- notice the weird characters...

AZ Clean Tech also goes by Zee Best Carpet on Groupon. The carpet tech (John I think) was 3 hours late -- and immediately went for the upsale. I declined. I told him I just wanted what the groupon provided for, 4 rooms and a hallway for $49, for rooms under 200 sqft. We have 3 very small bedrooms, no hallway and a family room slightly over 200 sqft. But I have had multiple other groupon and non-groupon carpet cleaners clean it without ever a problem. He then looked around, and lied that the fam. rm. was 400 sqft, and so wanted an extra $20. He said that if it were slightly over, they would go ahead and clean it, but not for a 400sq.ft room. I said I won't pay any more money.

He said he would then clean only 2 bedrooms and the family room, which he did in less than 30 minutes with what looked like a personal carpet shampooer. I again told him the fam rm was only slightly over 200 sq ft and we don't have a hallway. He verified it with a tape measure, and though I was right, started leaving without cleaning the last bedroom.

When I asked him to give me the service I paid for, he argued in my home for 10 MINUTES about how I would be taking money out of his pocket, how groupon takes 20% from him and he needs to make money somehow, he lied and said he was limited to a certain amount of cleaning fluid, how I was the first person in 20 years that was unhappy with him...on and on. Finally I told him to quit arguing, provide the service I paid for or leave, he said he would clean the room "just to save face". He then cleaned the bedroom in less than 5 minutes. The only reason they should get even 1 star is that the carpet tech was still rockin the mullet.

It looks like it hasn't been cleaned, and I'm still trying to air out the smell it left. BUYER BEWARE!

1
★☆☆☆☆

It is a waste of time and money to buy a groupon or living social from them, and they use it as a scam. I also think that many of the positive reviews on here are fake to get a higher star rating -- notice the weird characters...

AZ Clean Tech also goes by Zee Best Carpet on Groupon. The carpet tech (John I think) was 3 hours late -- and immediately went for the upsale. I declined. I told him I just wanted what the groupon provided for, 4 rooms and a hallway for $49, for rooms under 200 sqft. We have 3 very small bedrooms, no hallway and a family room slightly over 200 sqft. But I have had multiple other groupon and non-groupon carpet cleaners clean it without ever a problem. He then looked around, and lied that the fam. rm. was 400 sqft, and so wanted an extra $20. He said that if it were slightly over, they would go ahead and clean it, but not for a 400sq.ft room. I said I won't pay any more money.

He said he would then clean only 2 bedrooms and the family room, which he did in less than 30 minutes with what looked like a personal carpet shampooer. I again told him the fam rm was only slightly over 200 sq ft and we don't have a hallway. He verified it with a tape measure, and though I was right, started leaving without cleaning the last bedroom.

When I asked him to give me the service I paid for, he argued in my home for 10 MINUTES about how I would be taking money out of his pocket, how groupon takes 20% from him and he needs to make money somehow, he lied and said he was limited to a certain amount of cleaning fluid, how I was the first person in 20 years that was unhappy with him...on and on. Finally I told him to quit arguing, provide the service I paid for or leave, he said he would clean the room "just to save face". He then cleaned the bedroom in less than 5 minutes. The only reason they should get even 1 star is that the carpet tech was still rockin the mullet.

It looks like it hasn't been cleaned, and I'm still trying to air out the smell it left. BUYER BEWARE!

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