Classic Towing

★★★★★
  • 8916 Schoger Dr

    Naperville, IL 60564

    Map & Directions
  • 630-364-2215

About Classic Towing

Categories
Hours
24/7

Transportation & Storage

Transportation & Storage
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I'm embarrassed to say, but I came up a little short after the mileage charge on my invoice. Instead of getting upset or making me feel like a jerk, the driver assured me it was not a problem and said he had a coupon he could apply to my bill and wrote me a discount for $12.00. That was really cool. Thank you.

5
★★★★★

I'm embarrassed to say, but I came up a little short after the mileage charge on my invoice. Instead of getting upset or making me feel like a jerk, the driver assured me it was not a problem and said he had a coupon he could apply to my bill and wrote me a discount for $12.00. That was really cool. Thank you.

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.

George pulled me out of a ditch in Plainfield during the first snow on my way to work. It was awesome they were willing to come out at 5:30 am and that the truck got there so fast. The follow up to the service was incredible, as I lost my invoice to submit to my insurance company. Not only was I sent a new invoice quickly through email, but George personally followed up with State Farm and made sure I got my money back for the service. Thank you so much for helping me to get my money back!!!

5
★★★★★

George pulled me out of a ditch in Plainfield during the first snow on my way to work. It was awesome they were willing to come out at 5:30 am and that the truck got there so fast. The follow up to the service was incredible, as I lost my invoice to submit to my insurance company. Not only was I sent a new invoice quickly through email, but George personally followed up with State Farm and made sure I got my money back for the service. Thank you so much for helping me to get my money back!!!

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.

Very Professional operation. Not that I liked having to have my car towed, but for what it was the overall experience was smooth and the price was pretty reasonable compared to other companies that I called. I would call again if I had to.... but hope I don't!

5
★★★★★

Very Professional operation. Not that I liked having to have my car towed, but for what it was the overall experience was smooth and the price was pretty reasonable compared to other companies that I called. I would call again if I had to.... but hope I don't!

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.

I often read reviews in making a purchase decision but seldom write reviews, however, in this case I felt compelled. The reason I chose this company is because while browsing through reviews I came upon a negative comment. I was honestly impressed with the response of the owner and decided this was a company that stands behind their work and seemed to care about their customers. The charges were exactly as quoted and John and Tammy, the drivers that came to pick me up, were polite and wonderfully helpful. Five stars all around from me.

5
★★★★★

I often read reviews in making a purchase decision but seldom write reviews, however, in this case I felt compelled. The reason I chose this company is because while browsing through reviews I came upon a negative comment. I was honestly impressed with the response of the owner and decided this was a company that stands behind their work and seemed to care about their customers. The charges were exactly as quoted and John and Tammy, the drivers that came to pick me up, were polite and wonderfully helpful. Five stars all around from me.

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.

Wow found this company to be very interesting. I see that most people have given them a 5/5 which leads me to believe that the employees have wrote most of the reviews themselves because I was certainly not impressed. I recently had my vehicle towed by this company and I was very uncomfortable due to the awkwardly flirtacious tow truck driver John. I would NOT recommend this company to anyone, especially any females out there unless you want to be uncomfortable.

1
★☆☆☆☆

Wow found this company to be very interesting. I see that most people have given them a 5/5 which leads me to believe that the employees have wrote most of the reviews themselves because I was certainly not impressed. I recently had my vehicle towed by this company and I was very uncomfortable due to the awkwardly flirtacious tow truck driver John. I would NOT recommend this company to anyone, especially any females out there unless you want to be uncomfortable.

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Business Response:

This is an accusation that Classic Towing takes very seriously. Please call 630-364-2215 to provide your invoice number and date of service to have your money fully refunded, if an investigation proves these allegations to be true. We apologize if behavior by any employee has made you feel uncomfortable. Note: We have good reviews because customer service is our top priority. When a situation goes wrong we make it right. However, this is a suspicious accusation as John does not drive alone, being accompanied by a female assistant driver, and all calls are recorded. This negative review is probably by an unscrupulous competitor. We do not maintain contracts with police departments and multi-national corporations by price gouging, acting unethically, or being rude. However, mishaps can happen and if the requested information is provided and an investigation proves these allegations have merit, all money will be refunded along with an apology and this driver will be censured. - George Junior, Classic Towing President (ICC# 156315). File a complaint with the ICC for provisions broken in the Illinois Commercial Safety Towing Law at: http://www.icc.illinois.gov/consumer/complaint/
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Classic cut me a pretty good deal and I was super impressed the owner called me to make sure I was satisfied with the job. Great company!

5
★★★★★

Classic cut me a pretty good deal and I was super impressed the owner called me to make sure I was satisfied with the job. Great company!

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.

Got the job done properly and in a timely manner for a reasonable price. Very cool truck by the way!

5
★★★★★

Got the job done properly and in a timely manner for a reasonable price. Very cool truck by the way!

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.

Got me out of a ditch during the 2011 Chicago blizzard in the dead of the night. They were the only company that could get to me in a reasonable amount of time. The price was also very reasonable considering the conditions. Classic Towing gets my vote. Thanks guys!

5
★★★★★

Got me out of a ditch during the 2011 Chicago blizzard in the dead of the night. They were the only company that could get to me in a reasonable amount of time. The price was also very reasonable considering the conditions. Classic Towing gets my vote. Thanks guys!

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.

These guys knew what they were doing and were very professional in the process. The price was reasonable and made even more affordable with the online coupons they offered. Thumbs up from me!

5
★★★★★

These guys knew what they were doing and were very professional in the process. The price was reasonable and made even more affordable with the online coupons they offered. Thumbs up from me!

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.

Broke down near the Fox Valley Mall (or whatever they call it now-a-days). Found Classic Towing doing an Internet search on my I-Phone. I loved that they had their prices posted as well as an awesome assortment of coupons. I talked to George on the phone who was extremely friendly and helpful. He had a truck out by me in less than 25 minutes, which was awesome considering the traffic nightmare due to the holiday shopping season! The service was awesome and the price was very reasonable. Sometimes you just never know what you are going to get with a towing company, but I can say this company was very professional and honest. I also thought it was really cool that they had portable credit card processing machines so I could pay with my Visa.

5
★★★★★

Broke down near the Fox Valley Mall (or whatever they call it now-a-days). Found Classic Towing doing an Internet search on my I-Phone. I loved that they had their prices posted as well as an awesome assortment of coupons. I talked to George on the phone who was extremely friendly and helpful. He had a truck out by me in less than 25 minutes, which was awesome considering the traffic nightmare due to the holiday shopping season! The service was awesome and the price was very reasonable. Sometimes you just never know what you are going to get with a towing company, but I can say this company was very professional and honest. I also thought it was really cool that they had portable credit card processing machines so I could pay with my Visa.

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.

I was really surprised at how fast they were able to get to me on route 59 near I88. The service was great. The price was affordable and exactly as stated on the phone.

5
★★★★★

I was really surprised at how fast they were able to get to me on route 59 near I88. The service was great. The price was affordable and exactly as stated on the phone.

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.

The price was exactly as quoted and the service was very professional. I was very satisfied with both the cost and the way in which I was treated.

5
★★★★★

The price was exactly as quoted and the service was very professional. I was very satisfied with both the cost and the way in which I was treated.

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.

This company was great! I was broken down and had my three young children with me. Before the driver dropped my car off at the shop he gave us all a ride home. I was really thankful for that as my girls were starting to get pretty stressed out. I did not qualify for the $60.00 flat rate due to distance requirements, but I still paid under a hundred dollars. The tow cost me $94.00, which I thought was very reasonable, especially considering the level of service I received and the relatively fast manner in which I received it. I definitely recommend Classic Towing. Five stars all around!

5
★★★★★

This company was great! I was broken down and had my three young children with me. Before the driver dropped my car off at the shop he gave us all a ride home. I was really thankful for that as my girls were starting to get pretty stressed out. I did not qualify for the $60.00 flat rate due to distance requirements, but I still paid under a hundred dollars. The tow cost me $94.00, which I thought was very reasonable, especially considering the level of service I received and the relatively fast manner in which I received it. I definitely recommend Classic Towing. Five stars all around!

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.

I was stuck on the side of the road with a flat tire at 3:30 a.m. and had absolutely no idea what to do! Classic came out that early in the morning and helped me get on my way. Not that I even cared about the price that much, because I seriously had no clue what do do, but the price was surprisingly affordable, especially considering it was not exactly normal business hours. Thank you so much Classic Towing! You really saved me!

5
★★★★★

I was stuck on the side of the road with a flat tire at 3:30 a.m. and had absolutely no idea what to do! Classic came out that early in the morning and helped me get on my way. Not that I even cared about the price that much, because I seriously had no clue what do do, but the price was surprisingly affordable, especially considering it was not exactly normal business hours. Thank you so much Classic Towing! You really saved me!

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.

From the initial phone call to inquire of service and then throughout the towing process the people at Classic were extremely professional and very courteous. The price was affordable and the service was great. I would use this company again if ever necessary.

5
★★★★★

From the initial phone call to inquire of service and then throughout the towing process the people at Classic were extremely professional and very courteous. The price was affordable and the service was great. I would use this company again if ever necessary.

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.

The thing I liked best in my initial impression of this company was that they actually had their prices posted online. I could not find another company in the Naperville area that did so. The driver was a very nice guy, the service was great, and they accepted my American Express. I would definitely use again if needed.

5
★★★★★

The thing I liked best in my initial impression of this company was that they actually had their prices posted online. I could not find another company in the Naperville area that did so. The driver was a very nice guy, the service was great, and they accepted my American Express. I would definitely use again if needed.

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.

I called around and these guys were the cheapest I found in the Naperville area. I don't always go with the cheapest price as they say "you get what you pay for," but they seemed very polite and professional. Classic Towing definitely lived up to my expectations and the image they portrayed of themselves. I was very happy with both the service and price. A+ all around!

5
★★★★★

I called around and these guys were the cheapest I found in the Naperville area. I don't always go with the cheapest price as they say "you get what you pay for," but they seemed very polite and professional. Classic Towing definitely lived up to my expectations and the image they portrayed of themselves. I was very happy with both the service and price. A+ all around!

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.

Nobody likes to have their car towed, but when you do, the experience with the towing company really makes a difference. Classic Towing is GREAT! Fast, reliable service. If I need my car towed again, anytime I'm near Naperville...I know who I'm going to call.

5
★★★★★

Nobody likes to have their car towed, but when you do, the experience with the towing company really makes a difference. Classic Towing is GREAT! Fast, reliable service. If I need my car towed again, anytime I'm near Naperville...I know who I'm going to call.

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.

Great service at a great price... and I called around. Nothing to complain about here. I would recommend this towing company to anybody.

5
★★★★★

Great service at a great price... and I called around. Nothing to complain about here. I would recommend this towing company to anybody.

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.

This was the ONLY towing company that I could find that actually had their prices posted on their website. I called around town and these guys were definitely the cheapest. Nice to see some honesty.

5
★★★★★

This was the ONLY towing company that I could find that actually had their prices posted on their website. I called around town and these guys were definitely the cheapest. Nice to see some honesty.

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1 out of 1 people found this review helpful.

.

I had scheduled Classic to come pick up my car and bring it to the mechanic. The driver came on time and delivered my car with no problems. However, the driver left my keys in the ignition and when you do that in my car the doors automatically lock. The driver said he would have to get another guy out with a lockout kit and not to worry about it, he would take care of it. Well, he must of called his boss and told him what happened, because I got a call from the owner. I told him not to come down too hard on the driver, because it is a mistake that can happen quite easily as I have done it myself three times. Well, he apologized anyways and informed me he was not going to charge my credit card for the tow. I was definitely not expecting that. I told him I did not think that was fair, but he insisted and had another guy come and unlock the doors. This is a company that knows how to treat it customers right. I am definitely giving all my friends and family the number and would not hesitate to call again if ever needed. Thanks for the great service and actually caring about the customer. Anyone could have made that mistake. I expected my doors to be unlocked for free, but not a free tow. Thanks again.

5
★★★★★

I had scheduled Classic to come pick up my car and bring it to the mechanic. The driver came on time and delivered my car with no problems. However, the driver left my keys in the ignition and when you do that in my car the doors automatically lock. The driver said he would have to get another guy out with a lockout kit and not to worry about it, he would take care of it. Well, he must of called his boss and told him what happened, because I got a call from the owner. I told him not to come down too hard on the driver, because it is a mistake that can happen quite easily as I have done it myself three times. Well, he apologized anyways and informed me he was not going to charge my credit card for the tow. I was definitely not expecting that. I told him I did not think that was fair, but he insisted and had another guy come and unlock the doors. This is a company that knows how to treat it customers right. I am definitely giving all my friends and family the number and would not hesitate to call again if ever needed. Thanks for the great service and actually caring about the customer. Anyone could have made that mistake. I expected my doors to be unlocked for free, but not a free tow. Thanks again.

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1 out of 1 people found this review helpful.

.

Service was as stated. The price was the absolute lowest I could find. Overall, no complaints. I would use again if needed.

5
★★★★★

Service was as stated. The price was the absolute lowest I could find. Overall, no complaints. I would use again if needed.

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.

Fast and great service. The driver was very helpful and friendly, that made the unfortunate experience more pleasant. I would recommend this service to my friends.

5
★★★★★

Fast and great service. The driver was very helpful and friendly, that made the unfortunate experience more pleasant. I would recommend this service to my friends.

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.

I was broken down in Naperville on 59 near Ogden Avenue. After calling around to a few different companies getting prices between $95.00-$125.00 plus $3.00/mile, I finally got to Classic Towing in the search results on my iphone. I talked to George, who was extremely friendly, and he quoted me a price of $75.00 plus $2.00/mile but told me there was a $10.00 off coupon on the Internet. I explained to him I could not print out a coupon as I was on the side of the road and he told me it was not a problem and would honor it. The driver arrived in under 20 minutes, was very professional, and recommended a mechanic shop (Ogden Motorcar) which turned out to be extremely fair and honest. So we dropped off the car at the shop and then he gave me a ride home and allowed me to pay with my debit card. The tow cost me $82.00 while all the other tow companies were citing me a price that would have been well over $110.00 with the mileage charge. I really appreciated the great service and the reasonable price. Classic Towing did not try to gouge me on the price and that is why I am writing this review. When someone treats me well I believe in giving back what I can.

- Jen

5
★★★★★

I was broken down in Naperville on 59 near Ogden Avenue. After calling around to a few different companies getting prices between $95.00-$125.00 plus $3.00/mile, I finally got to Classic Towing in the search results on my iphone. I talked to George, who was extremely friendly, and he quoted me a price of $75.00 plus $2.00/mile but told me there was a $10.00 off coupon on the Internet. I explained to him I could not print out a coupon as I was on the side of the road and he told me it was not a problem and would honor it. The driver arrived in under 20 minutes, was very professional, and recommended a mechanic shop (Ogden Motorcar) which turned out to be extremely fair and honest. So we dropped off the car at the shop and then he gave me a ride home and allowed me to pay with my debit card. The tow cost me $82.00 while all the other tow companies were citing me a price that would have been well over $110.00 with the mileage charge. I really appreciated the great service and the reasonable price. Classic Towing did not try to gouge me on the price and that is why I am writing this review. When someone treats me well I believe in giving back what I can.

- Jen

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Message from Classic Towing

"The lowest pricing with the best customer service on towing and roadside assistance is our commitment to you!"

More about Classic Towing

Classic Towing is a 24-Hour emergency towing service that provides towing and roadside assistance in Naperville, Illinois and the surrounding Chicago suburbs. We are extremely low-cost, fast, and reliable!

 

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