TEXAS BEST FLOORING CO INC

★★★★☆
  • 2929 WYCLIFF AVE # 2435 Ste 700

    DALLAS, TX 75219

    Map & Directions
  • 214-780-1883

About TEXAS BEST FLOORING CO INC

Hours
Sun 9am-8pm, Mon 8am-11pm, Tue-Fri 9am-11pm, Sat 9am-9pm
4.2727 11
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Looking back, I wish I had paid more money for a quality job. David is a salesman - period. He then chooses from other flooring companies to get the work done, so what he promises and what you are delivered are not the same. Our house was built in 1996, so I was thinking this should be a fairly simple job.

Our baseboards look HORRIBLE. There's caulking in random sections in all of our house and sloppily laid baseboards that are crooked. We informed David, and his contractor removed the caulking from one wall in one room when we asked for it to be removed from every wall. The worst part is we paid $900 for new quality baseboards from him.

David is constantly hours late, doesn't answer calls, and is rude. He admits no fault and basically shrugged off our subpar baseboard job. All he said was he agreed there shouldn't have been caulking, and we could opt to pay for additional quarter rounds to cover it up, but why would we need to do that if we're getting brand new boards? That was not even brought up before we paid. All we wanted was the caulking removed and the baseboards to be even.

Awful customer service. I would never use "his" company again.

1
★☆☆☆☆

Looking back, I wish I had paid more money for a quality job. David is a salesman - period. He then chooses from other flooring companies to get the work done, so what he promises and what you are delivered are not the same. Our house was built in 1996, so I was thinking this should be a fairly simple job.

Our baseboards look HORRIBLE. There's caulking in random sections in all of our house and sloppily laid baseboards that are crooked. We informed David, and his contractor removed the caulking from one wall in one room when we asked for it to be removed from every wall. The worst part is we paid $900 for new quality baseboards from him.

David is constantly hours late, doesn't answer calls, and is rude. He admits no fault and basically shrugged off our subpar baseboard job. All he said was he agreed there shouldn't have been caulking, and we could opt to pay for additional quarter rounds to cover it up, but why would we need to do that if we're getting brand new boards? That was not even brought up before we paid. All we wanted was the caulking removed and the baseboards to be even.

Awful customer service. I would never use "his" company again.

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We thought we had made a good choice as they were very responsive on the first visit and until the sale was made. After that the service was poor, phone calls were not returned, the work was not completed on schedule. One of our carpet choices was switched without consulting us. Despite the difficulties, David was very aggressive about obtaining final payment within hours of the job being completed. David never came to inspect the work and really only cared about being paid. He sold us on a deferred payment plan with Paypal that didn't work and even had the contractors call and harass us for payment, 48 hours after the job was completed. I would steer away from this company.

1
★☆☆☆☆

We thought we had made a good choice as they were very responsive on the first visit and until the sale was made. After that the service was poor, phone calls were not returned, the work was not completed on schedule. One of our carpet choices was switched without consulting us. Despite the difficulties, David was very aggressive about obtaining final payment within hours of the job being completed. David never came to inspect the work and really only cared about being paid. He sold us on a deferred payment plan with Paypal that didn't work and even had the contractors call and harass us for payment, 48 hours after the job was completed. I would steer away from this company.

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1 out of 1 people found this review helpful.

.

Okay, so this will be my 1st review for Texas Best Flooring (TBF) because we just got our new, wood laminate flooring installed in the common areas of our home, and we still have another project in the works.

First of all, it is important to point-out that Dave Hill, the owner/CEO of TBF, is directly involved with his customers; it was a nice surprise to learn that he wasn't just a behind-the-scenes kind of owner. And so that means he knows what is going-on with his company and the people & families he serves. He seemed really enthused about floors & wants customers to be happy & satisfied with the flooring & installation services that TBF provides.

Second, Dave has articles and videos online to try to educate customers about floors and the flooring business. But he also personally educates you when he goes to your house to take measurements & do the free estimate. He was patient and took the time to answer my many questions - seriously, I asked a lot of questions, I thought he'd get tired of hearing from me. (Dave, thanks for your patience & understanding!)

He explained and itemized the charges by: 1)materials, 2)labor, & 3)taxes (on the materials only, didn't charge tax on labor). I think he quoted us a fairly reasonable total price for the products/materials, service, knowledge, & expertise he provides.

His flooring guys came to the house and installed the wood laminate floors onto 760sqft of space in 2days. The new flooring looks great so far and adds a nice look to the house - it's like the house has more personality now! We are excited about our new floors, and they'll probably look even better after we give them a thorough cleaning!

Time (and proper care) will tell the resilience of our floors, but for now, we are impressed with the GREAT look of our new floors. Dave and his guys have done a fantastic job and deserved some kudos from THIS somewhat skeptical-at-first & "difficult" customer.

Thanks for the great service thus far! Next up, the plush carpeting for the bedrooms! Woohoo! (I'll be back to review that project, too!)

5
★★★★★

Okay, so this will be my 1st review for Texas Best Flooring (TBF) because we just got our new, wood laminate flooring installed in the common areas of our home, and we still have another project in the works.

First of all, it is important to point-out that Dave Hill, the owner/CEO of TBF, is directly involved with his customers; it was a nice surprise to learn that he wasn't just a behind-the-scenes kind of owner. And so that means he knows what is going-on with his company and the people & families he serves. He seemed really enthused about floors & wants customers to be happy & satisfied with the flooring & installation services that TBF provides.

Second, Dave has articles and videos online to try to educate customers about floors and the flooring business. But he also personally educates you when he goes to your house to take measurements & do the free estimate. He was patient and took the time to answer my many questions - seriously, I asked a lot of questions, I thought he'd get tired of hearing from me. (Dave, thanks for your patience & understanding!)

He explained and itemized the charges by: 1)materials, 2)labor, & 3)taxes (on the materials only, didn't charge tax on labor). I think he quoted us a fairly reasonable total price for the products/materials, service, knowledge, & expertise he provides.

His flooring guys came to the house and installed the wood laminate floors onto 760sqft of space in 2days. The new flooring looks great so far and adds a nice look to the house - it's like the house has more personality now! We are excited about our new floors, and they'll probably look even better after we give them a thorough cleaning!

Time (and proper care) will tell the resilience of our floors, but for now, we are impressed with the GREAT look of our new floors. Dave and his guys have done a fantastic job and deserved some kudos from THIS somewhat skeptical-at-first & "difficult" customer.

Thanks for the great service thus far! Next up, the plush carpeting for the bedrooms! Woohoo! (I'll be back to review that project, too!)

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.

David, the owner, came out to our home and gave us our free estimate. Once we signed our contract, our laminate wood floors were completed the next two days (day 1 was prepping the floors and day 2 was installation). I loved how David broke down the costs to show us where we were saving. The labor workers were great too and very professional. Noey (spelling?) was great and kept me in the loop of everything that was going on during the installation. It was a pleasure doing business with these guys.

5
★★★★★

David, the owner, came out to our home and gave us our free estimate. Once we signed our contract, our laminate wood floors were completed the next two days (day 1 was prepping the floors and day 2 was installation). I loved how David broke down the costs to show us where we were saving. The labor workers were great too and very professional. Noey (spelling?) was great and kept me in the loop of everything that was going on during the installation. It was a pleasure doing business with these guys.

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0 out of 1 people found this review helpful.

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I just wanted to thank Texas Best Flooring Company amd David the owner for my new tile and wood floors. Their workers are so polite & professional. I recommend this company 5 stars.

5
★★★★★

I just wanted to thank Texas Best Flooring Company amd David the owner for my new tile and wood floors. Their workers are so polite & professional. I recommend this company 5 stars.

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1 out of 2 people found this review helpful.

.

They exceeded my expectations! I got a great deal on my floors. It was done very fast and efficiently. I feel like I have a brand new house. The laminate floors look absolutely fabulous. I would definitely recommend.

5
★★★★★

They exceeded my expectations! I got a great deal on my floors. It was done very fast and efficiently. I feel like I have a brand new house. The laminate floors look absolutely fabulous. I would definitely recommend.

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1 out of 2 people found this review helpful.

.

I was looking for an estimate on carpet and wood flooring. I searched online and located Texas Best Flooring Co. I called and made an appointment. The owner,David Hill, came to my house himself. He explained in detail, the measurements, prices and everything. He was very informative, kind and reasonable. I am so excited for them to start the installation of my laminate and carpet. I received the best deal ever.

5
★★★★★

I was looking for an estimate on carpet and wood flooring. I searched online and located Texas Best Flooring Co. I called and made an appointment. The owner,David Hill, came to my house himself. He explained in detail, the measurements, prices and everything. He was very informative, kind and reasonable. I am so excited for them to start the installation of my laminate and carpet. I received the best deal ever.

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1 out of 2 people found this review helpful.

.

Texas Best Flooring Company is really the BEST. I called David for an estimate and he came out that same day. Texas Best Flooring Company has the best prices; they are always on time, and courteous. David went above and beyond to make sure we would have the perfect floors. He and his crew were thorough, quick and professional. My husband and I have no complaints at all, and love our floors. Go with Texas Best Flooring Company, you will not regret it. Thanks David!

5
★★★★★

Texas Best Flooring Company is really the BEST. I called David for an estimate and he came out that same day. Texas Best Flooring Company has the best prices; they are always on time, and courteous. David went above and beyond to make sure we would have the perfect floors. He and his crew were thorough, quick and professional. My husband and I have no complaints at all, and love our floors. Go with Texas Best Flooring Company, you will not regret it. Thanks David!

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1 out of 2 people found this review helpful.

.

I was looking for a Dallas Carpet store online and found Texas Best Flooring Company. They came out to my home and gave us an estimate that same day. We had another quote from CC Carpets and Texas Best Flooring Company beat their price by $3000!!!!! For the same exact carpet and padding and were able to install it the next day. The designer was very professional and he broke his quote out into three parts. (Labor, material, and taxes). He only taxed the material and not the whole bid amount like the other company did. I didn??t know you can only tax material in Texas not the whole bid amount. Texas Best Flooring Company was very transport and forthcoming in all the information they provided us. We got a great product at a great price!!!!! Thanks Guys!!! We are telling all our friends to us you if they need new floors.

5
★★★★★

I was looking for a Dallas Carpet store online and found Texas Best Flooring Company. They came out to my home and gave us an estimate that same day. We had another quote from CC Carpets and Texas Best Flooring Company beat their price by $3000!!!!! For the same exact carpet and padding and were able to install it the next day. The designer was very professional and he broke his quote out into three parts. (Labor, material, and taxes). He only taxed the material and not the whole bid amount like the other company did. I didn??t know you can only tax material in Texas not the whole bid amount. Texas Best Flooring Company was very transport and forthcoming in all the information they provided us. We got a great product at a great price!!!!! Thanks Guys!!! We are telling all our friends to us you if they need new floors.

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1 out of 2 people found this review helpful.

.

100% Hands down the best price and work anywhere around!!! I found them while searching the web at texasbestflooringcompany.com I requested a free in home estimate from their website and a designer came to my home that same day. I wanted engineered wood flooring. Texas Best Flooring Company was $5,000 dollars less then Empire, $3,000 less than Home Depot, and $2,000 Less than Lumber Liquidators. They put wood floors in my whole house, next day, turnkey installation in a matter of 2 days. There installers were very polite and remarkably clean. They moved our furniture with care without a scratch. Everything was perfect!!! I cannot recommend this company enough!!!! I love to come home to what now feels like a new home!!!!!!!

5
★★★★★

100% Hands down the best price and work anywhere around!!! I found them while searching the web at texasbestflooringcompany.com I requested a free in home estimate from their website and a designer came to my home that same day. I wanted engineered wood flooring. Texas Best Flooring Company was $5,000 dollars less then Empire, $3,000 less than Home Depot, and $2,000 Less than Lumber Liquidators. They put wood floors in my whole house, next day, turnkey installation in a matter of 2 days. There installers were very polite and remarkably clean. They moved our furniture with care without a scratch. Everything was perfect!!! I cannot recommend this company enough!!!! I love to come home to what now feels like a new home!!!!!!!

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3 out of 4 people found this review helpful.

.

My carpet installation was done fine; my only issues was that the Texas Best Flooring Company, Inc., had a vendor that delayed in cutting my carpet in a prompt manner. I am happy with how everything looks, their workmanship could not have been better and they work kind in accommodating me with moving furniture out of the way before and placing all back after. I would, absolutely, refer them and hire them in the future.

2
★★★★★

My carpet installation was done fine; my only issues was that the Texas Best Flooring Company, Inc., had a vendor that delayed in cutting my carpet in a prompt manner. I am happy with how everything looks, their workmanship could not have been better and they work kind in accommodating me with moving furniture out of the way before and placing all back after. I would, absolutely, refer them and hire them in the future.

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