Gene Messer Volkswagen

★★★★★
  • 7007 South University Avenue

    Lubbock, TX 79413

    Map & Directions
  • 806-793-8844

About Gene Messer Volkswagen

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Volkswagen
  • Volkswagen
  • Volkswagen
  • Volkswagen
  • Volkswagen
Details
  • Mitsubishi
  • Volkswagen
Hours
M-Sa 9am-8pm, Su Closed
Products
  • Beetle (Convertible
  • Hatchback)
  • CC Sedan
  • Eos Convertible
  • Golf Hatchback
  • GTI Hatchback
  • Jetta Sedan (Hybrid)
  • Jetta Sportwagen Wagon
  • Passat Sedan
  • Tiguan SUV
  • Toureg SUV (Hybrid)
  • Golf R Hatchback
Payment Options
  • American Express
  • Cash
  • Check
  • Diners Club
  • Discover
  • Financing
  • Invoice
  • MasterCard
  • Visa
Brands
  • Volkwsagen
Services
  • Air Filter Replacement
  • Battery Service
  • Brake Diagnosis
  • Brake Inspection
  • Brake Replacement
  • Cabin Filter Replacement
  • Car Wash
  • Check Engine Light Diagnosis
  • Detailing
  • Electrical System Diagnosis
  • Engine Diagnosis
  • Fluid Top-Off
  • Flush Coolant
  • Flush Transmission
  • Fuel Filter Replacement
  • Fuel Injector Service
  • Heating
  • Cooling Diagnosis
  • Multi-Point Inspection
  • New Battery
  • New Brake Pads/Shoes (Front & Rear)
  • New Tires
  • Oil
  • Filter Change
  • Filter Change (Premium)
  • Power Steering Service
  • Replace Brake Fluid
  • Spark Plug Replacement
  • Suspension Diagnosis
  • Tire Rotation
  • Wheel Alignment (4WD, AWD, FWD, RWD)
  • Wheel Balance
  • Wiper Blade Replacement
5 30
Hi! Sign in to let us know how Gene Messer Volkswagen was?
Write a Review
.

I was treated wonderfully

5
★★★★★

I was treated wonderfully

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Everything was great!

3
★★★★★

Everything was great!

.

They should just continue to do what they do best. I really appreciate the courtesy and prompt attention that I received from their dealership.

5
★★★★★

They should just continue to do what they do best. I really appreciate the courtesy and prompt attention that I received from their dealership.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Everything was great, as always.

3
★★★★★

Everything was great, as always.

.

They did a great job. I am very pleased with the overall service experience.

5
★★★★★

They did a great job. I am very pleased with the overall service experience.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I keep coming back to gene messer for all kinds of car services. I continually exceed my expectations!

3
★★★★★

I keep coming back to gene messer for all kinds of car services. I continually exceed my expectations!

.

I cannot think of anything but praises for this dealership! The service was prompt and I was surprise my car was ready in no time.

5
★★★★★

I cannot think of anything but praises for this dealership! The service was prompt and I was surprise my car was ready in no time.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The staff is very friend and treated their customers well.

3
★★★★★

The staff is very friend and treated their customers well.

.

Kevin and the crew are awesome. I trust their knowledge and love the customer service they deliver.

5
★★★★★

Kevin and the crew are awesome. I trust their knowledge and love the customer service they deliver.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

the service is excellent. Jennifer is my service advisor and she is wonderful. She explains things very well... she takes great care of my car and does a wonderful job for that dealership. As the saying goes... the salesman will sell

3
★★★★★

the service is excellent. Jennifer is my service advisor and she is wonderful. She explains things very well... she takes great care of my car and does a wonderful job for that dealership. As the saying goes... the salesman will sell

.

Just continue to do what you do best. I really appreciate the courtesy and prompt attention that I received from your dealership.

5
★★★★★

Just continue to do what you do best. I really appreciate the courtesy and prompt attention that I received from your dealership.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

It was a great experience. Kevin and the others in the department do a superb job every time and are always friendly and helpful.

3
★★★★★

It was a great experience. Kevin and the others in the department do a superb job every time and are always friendly and helpful.

.

Kyle was great. He was more interested in my finding the right vehicle for my wife... than selling me a vehicle to me that would end up not being what we needed. The sale was low pressure and personal... like family. Thank you.

5
★★★★★

Kyle was great. He was more interested in my finding the right vehicle for my wife... than selling me a vehicle to me that would end up not being what we needed. The sale was low pressure and personal... like family. Thank you.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Jennifer and Kevin both work together as a team to provide great service!

3
★★★★★

Jennifer and Kevin both work together as a team to provide great service!

.

service was great.

3
★★★★★

service was great.

.

Service department is GREAT!!!

5
★★★★★

Service department is GREAT!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Your service department has always done a great job. thats why i keep coming back.thanks. My vehicle was nice and cleaned upon pick up!

5
★★★★★

Your service department has always done a great job. thats why i keep coming back.thanks. My vehicle was nice and cleaned upon pick up!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They are always very helpful and friendly.

3
★★★★★

They are always very helpful and friendly.

.

It was great. I like the shuttle service that was provided that dropped my son off at the mall. Jennifer calls and goes over the work as my son is the driver of the VW. I like that ya`ll take my debit over the phone when Jordan comes in. Thanks so much!

5
★★★★★

It was great. I like the shuttle service that was provided that dropped my son off at the mall. Jennifer calls and goes over the work as my son is the driver of the VW. I like that ya`ll take my debit over the phone when Jordan comes in. Thanks so much!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

gene messer Volkswagen..they have great employees working there

3
★★★★★

gene messer Volkswagen..they have great employees working there

.

The staff at the dealership were very kind. We even received a phone call telling us about progress of repairs... which was very considerable. No problems with staff or repairs to our van. We were very pleased with the final results!

5
★★★★★

The staff at the dealership were very kind. We even received a phone call telling us about progress of repairs... which was very considerable. No problems with staff or repairs to our van. We were very pleased with the final results!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

KYLE HIND IS EXCELLENT!!!!

3
★★★★★

KYLE HIND IS EXCELLENT!!!!

.

I brought the car in for a oil change... replace wipers and rotate the tires in anticipation of a couple long drives I have later this month. Service was prompt and courteous. In fact... not only did they wash the car... but they vacuumed out the inside - saving me at least $100 for the detailing I would have to had done. Thank you! Outstanding service... knowledgable staff - truly the best of everything. THANK YOU!!

5
★★★★★

I brought the car in for a oil change... replace wipers and rotate the tires in anticipation of a couple long drives I have later this month. Service was prompt and courteous. In fact... not only did they wash the car... but they vacuumed out the inside - saving me at least $100 for the detailing I would have to had done. Thank you! Outstanding service... knowledgable staff - truly the best of everything. THANK YOU!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

You Guy`s are over the top in my book.Great Job always!\r

3
★★★★★

You Guy`s are over the top in my book.Great Job always!\r

.

This was my first time in... and I was very pleased.

3
★★★★★

This was my first time in... and I was very pleased.

.

We paid for our vehicle out of our own personal account. We were happy that we could do that and eliminate a monthly payment. All of the paperwork required was presented with explanations that made it easy and quick for us to complete.Jonothan was a wonderful person to help us with the selection of our new vehicle. I will recommend him to everyone I hear that is looking for another vehicle. Marshall was very friendly and helpful... especially when a problem arose and he helped get answers for me.Steve Grant at Gene Messer Ford Service was wonderful and got our vehicle fixed--the engine light kept coming on.We got our other key today and are very thankful for that assistance. It has been one week today that we drove into Gene Messer VW and drove out with a vehicle the very same afternoon.Thank you for all of your kind... helpful... friendly employees. Everyone I came in contact with was wonderful.

5
★★★★★

We paid for our vehicle out of our own personal account. We were happy that we could do that and eliminate a monthly payment. All of the paperwork required was presented with explanations that made it easy and quick for us to complete.Jonothan was a wonderful person to help us with the selection of our new vehicle. I will recommend him to everyone I hear that is looking for another vehicle. Marshall was very friendly and helpful... especially when a problem arose and he helped get answers for me.Steve Grant at Gene Messer Ford Service was wonderful and got our vehicle fixed--the engine light kept coming on.We got our other key today and are very thankful for that assistance. It has been one week today that we drove into Gene Messer VW and drove out with a vehicle the very same afternoon.Thank you for all of your kind... helpful... friendly employees. Everyone I came in contact with was wonderful.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Everything was just right. as always great service!

3
★★★★★

Everything was just right. as always great service!

.

It was great. I like the shuttle service that was provided that dropped my son off at the mall. Jennifer calls and goes over the work as my son is the driver of the VW. I like that ya`ll take my debit over the phone when Jordan comes in. Thanks so much!

5
★★★★★

It was great. I like the shuttle service that was provided that dropped my son off at the mall. Jennifer calls and goes over the work as my son is the driver of the VW. I like that ya`ll take my debit over the phone when Jordan comes in. Thanks so much!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am completely satisfied with the service I got. Thanks It was exceptional and thorough...

3
★★★★★

I am completely satisfied with the service I got. Thanks It was exceptional and thorough...

.

It has been a pleasure working with the salesmen of Gene Messer. I will tell you that we have looked around at other dealerships and none match the quality and professionalism that we receive from Gene Messer. We have brought now three cars from Gene Messer and two with Shettare Owens. Shettare has been the most friendliest and knowledgeable person we have dealt with. With him... we know where we stand and he has done an exceptional job of bring a true salesman! He has NEVER been pushy or has pressured us to buy any vehicle and has ALWAYS treated us courteously. For this reason we will come back to Shettare and Gene Messer. Thank you Gene Messer and Shettare Owens for making this experience quite enjoyable!

4
★★★★☆

It has been a pleasure working with the salesmen of Gene Messer. I will tell you that we have looked around at other dealerships and none match the quality and professionalism that we receive from Gene Messer. We have brought now three cars from Gene Messer and two with Shettare Owens. Shettare has been the most friendliest and knowledgeable person we have dealt with. With him... we know where we stand and he has done an exceptional job of bring a true salesman! He has NEVER been pushy or has pressured us to buy any vehicle and has ALWAYS treated us courteously. For this reason we will come back to Shettare and Gene Messer. Thank you Gene Messer and Shettare Owens for making this experience quite enjoyable!

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Gene Messer Volkswagen

 

Wait, you're the expert.

If you've been to or used Gene Messer Volkswagen, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review