Sterling McCall Hyundai

★★★★★
  • 10505 Southwest Freeway

    Houston, TX 77074

    Map & Directions
  • 713-981-3990

About Sterling McCall Hyundai

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Hyundai
  • Hyundai
  • Hyundai
  • Hyundai
  • Hyundai
Details
  • Oil Changes
Hours
M-Sa 9am-9pm, Su Closed
Products
  • Genesis Sedan
  • Accent(Hatchback
  • Sedan)
  • Azera Sedan
  • Elantra (Coupe
  • Sedan
  • GT Hatchback)
  • Equus Sedan
  • Genesis (Sedan
  • Coupe)
  • Santa Fe SUV
  • Tuscon SUV
  • Sonata (Sedan
  • Hybrid)
  • Veloster Hatchback
  • Equus
Payment Options
  • American Express
  • Cash
  • Check
  • Diners Club
  • Discover
  • Financing
  • Invoice
  • MasterCard
  • Visa
Brands
  • Hyundai
Services
  • Air Filter Replacement
  • Battery Service
  • Brake Diagnosis
  • Brake Inspection
  • Brake Replacement
  • Cabin Filter Replacement
  • Car Wash
  • Check Engine Light Diagnosis
  • Detailing
  • Electrical System Diagnosis
  • Engine Diagnosis
  • Fluid Top-Off
  • Flush Coolant
  • Flush Transmission
  • Fuel Filter Replacement
  • Fuel Injector Service
  • Heating
  • Cooling Diagnosis
  • Multi-Point Inspection
  • New Battery
  • New Brake Pads/Shoes (Front & Rear)
  • New Tires
  • Oil
  • Filter Change
  • Filter Change (Premium)
  • Power Steering Service
  • Replace Brake Fluid
  • Spark Plug Replacement
  • Suspension Diagnosis
  • Tire Rotation
  • Wheel Alignment (4WD, AWD, FWD, RWD)
  • Wheel Balance
  • Wiper Blade Replacement

Automotive

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.

All-around great experience. William Crabtree, our sales rep, was outstanding.

5
★★★★★

All-around great experience. William Crabtree, our sales rep, was outstanding.

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.

This was my fifth car purchased from a dealership and I can honestly say this tops them all. As a new parent on a budget and my car approaching its last miles I couldnt imagine Id be a proud owner of a 2013 Hyundai Sonata. Thanks to the team at Sterling McCall Hyundai I almost enjoy my 45 minute commute each morning. Below is the reason I rated them at the top of their class:

Customer Service- Out of 10 inquiries to local dealers they were the first to contact me and offer their assistance in any way possible. Bill respected my time and was very patient with my specific needs (budget and time constraints). Without an appointment he welcomed me and although he had another client he set me up with a test drive right off so I would have to wait around.

Quality of Work- For me efficiency is a big deal. Time is important and they did a great job managing mine. The whole process took all of two lunch breaks. Bills four piece puzzle approach laid everything out for me to be able to make a final decision.

Friendliness- All of the staff involved made me feel comfortable and made the process enjoyable. There was a lot of joking around with each other in the building that made for a great environment. You could tell the people that worked there enjoyed what they do which was reflected in their work.

Price- Leaving the dealership I felt great but a couple days later I received a phone call about a down-payment I was unaware of. I should have looked over the paperwork closer and this would have never happened but I simply missed it. I truly feel negligence isnt an excuse for anything but it definitely threw me off guard since I didnt have the money. Prepared to return the car they once more worked something out to fix my dilemma.

Overall Experience- Overall I felt like a valued customer that was taken excellent care of. I will be purchasing from Sterling McCall Hyundai in the future. When you know what you want but dont know how to make it happen this is the place to go.

Personal thanks to Anthony Val Verde, Bill (William) Lasar, and John Juarez.

5
★★★★★

This was my fifth car purchased from a dealership and I can honestly say this tops them all. As a new parent on a budget and my car approaching its last miles I couldnt imagine Id be a proud owner of a 2013 Hyundai Sonata. Thanks to the team at Sterling McCall Hyundai I almost enjoy my 45 minute commute each morning. Below is the reason I rated them at the top of their class:

Customer Service- Out of 10 inquiries to local dealers they were the first to contact me and offer their assistance in any way possible. Bill respected my time and was very patient with my specific needs (budget and time constraints). Without an appointment he welcomed me and although he had another client he set me up with a test drive right off so I would have to wait around.

Quality of Work- For me efficiency is a big deal. Time is important and they did a great job managing mine. The whole process took all of two lunch breaks. Bills four piece puzzle approach laid everything out for me to be able to make a final decision.

Friendliness- All of the staff involved made me feel comfortable and made the process enjoyable. There was a lot of joking around with each other in the building that made for a great environment. You could tell the people that worked there enjoyed what they do which was reflected in their work.

Price- Leaving the dealership I felt great but a couple days later I received a phone call about a down-payment I was unaware of. I should have looked over the paperwork closer and this would have never happened but I simply missed it. I truly feel negligence isnt an excuse for anything but it definitely threw me off guard since I didnt have the money. Prepared to return the car they once more worked something out to fix my dilemma.

Overall Experience- Overall I felt like a valued customer that was taken excellent care of. I will be purchasing from Sterling McCall Hyundai in the future. When you know what you want but dont know how to make it happen this is the place to go.

Personal thanks to Anthony Val Verde, Bill (William) Lasar, and John Juarez.

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1 out of 1 people found this review helpful.

.

I was 100% satisfied with everything. 5 stars, A+, 2 thumbs up and all that jazz.

5
★★★★★

I was 100% satisfied with everything. 5 stars, A+, 2 thumbs up and all that jazz.

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1 out of 1 people found this review helpful.

.

Overall... very happy with the service. I look forward to doing business with you very soon. Thanks!

5
★★★★★

Overall... very happy with the service. I look forward to doing business with you very soon. Thanks!

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2 out of 2 people found this review helpful.

.

Sales man Jonathan was amazing. He helped us out with everything... he made the hard situation of picking the perfect car easy. He was honest and thorough on explaining all the information to my husband and I. I will definitely recommend family and friends to him. Thank you for the great experience!

5
★★★★★

Sales man Jonathan was amazing. He helped us out with everything... he made the hard situation of picking the perfect car easy. He was honest and thorough on explaining all the information to my husband and I. I will definitely recommend family and friends to him. Thank you for the great experience!

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2 out of 2 people found this review helpful.

.

My vehicle was serviced in a timely manner. I appreciate the Wi-Fi and snacks provided to those customers who wait in the lounge for services to be completed. I am always satisfied with the services and amenities provided.

4
★★★★☆

My vehicle was serviced in a timely manner. I appreciate the Wi-Fi and snacks provided to those customers who wait in the lounge for services to be completed. I am always satisfied with the services and amenities provided.

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1 out of 1 people found this review helpful.

.

I was very pleased with the service. Continue to be friendly and courteous. Send more coupons to help with the cost associated with tune up & service.

4
★★★★☆

I was very pleased with the service. Continue to be friendly and courteous. Send more coupons to help with the cost associated with tune up & service.

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1 out of 1 people found this review helpful.

.

This was the best service I`ve had to date. The rep didn??t try to up sell me! This is how you keep repeat business because I am starting the hunt for my next car and my previous service experiences have Hyundai at the top of the list.

5
★★★★★

This was the best service I`ve had to date. The rep didn??t try to up sell me! This is how you keep repeat business because I am starting the hunt for my next car and my previous service experiences have Hyundai at the top of the list.

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2 out of 2 people found this review helpful.

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