PC Guys

★★★★★
4.9048 21
Hi! Sign in to let us know how PC Guys was?
Write a Review
.

For the past 7 and a half years that I've known about Pc guys I've had no problem or worry! about getting a good & reliable service on my laptop, desktop, and xbox 360. I know when I take it in there to get it repaired its always done

3
★★★★★

For the past 7 and a half years that I've known about Pc guys I've had no problem or worry! about getting a good & reliable service on my laptop, desktop, and xbox 360. I know when I take it in there to get it repaired its always done

.

My 2 year old got hold of my touch screen and dropped it too many times she broke my screen and the back part of my phone I needed to get it fixed fast so I took it into pc guys, in a few days I called in they said it was ready for it to

3
★★★★★

My 2 year old got hold of my touch screen and dropped it too many times she broke my screen and the back part of my phone I needed to get it fixed fast so I took it into pc guys, in a few days I called in they said it was ready for it to

.

My android touch screen smart phone is my life my screen froze I turn it off and back on again it still would not work, a friend told me about pc guys so I gave them a call they told me to bring it in and it only took them three days to

3
★★★★★

My android touch screen smart phone is my life my screen froze I turn it off and back on again it still would not work, a friend told me about pc guys so I gave them a call they told me to bring it in and it only took them three days to

.

Yes!! I am defintely satisfied with their service. I've always went to Pc Guys for computer repairs, wow! they r excellent with phones too! Glad my phone works! Thank you!!!!!!

3
★★★★★

Yes!! I am defintely satisfied with their service. I've always went to Pc Guys for computer repairs, wow! they r excellent with phones too! Glad my phone works! Thank you!!!!!!

.

My xbox sensors wasn't working properly, allowed Pc Guys to evaulate it they said that they were experienced with repairing xbox 360's, so they called me back within days and said it was repaired they offered delivery services for free, Awesome!!!!!

5
★★★★★

My xbox sensors wasn't working properly, allowed Pc Guys to evaulate it they said that they were experienced with repairing xbox 360's, so they called me back within days and said it was repaired they offered delivery services for free, Awesome!!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very pleased with the service visits I have had to my apartment. I am not computer literate, however I am very happy about the way the service person spoke to me about my computer email issue.

5
★★★★★

Very pleased with the service visits I have had to my apartment. I am not computer literate, however I am very happy about the way the service person spoke to me about my computer email issue.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Needed to take the computer back into the store for virus removal. The have provided me with AVAST! with a 30 day warranty against re-infection. I did get another virus but they cleaned it for free.

3
★★★★★

Needed to take the computer back into the store for virus removal. The have provided me with AVAST! with a 30 day warranty against re-infection. I did get another virus but they cleaned it for free.

.

I was in the market for my first laptop and had no idea of what I wanted or needed. PCGuys asked all the right questions to find out what features I would need and found me a laptop that I could afford. They are there if I had questions -

3
★★★★★

I was in the market for my first laptop and had no idea of what I wanted or needed. PCGuys asked all the right questions to find out what features I would need and found me a laptop that I could afford. They are there if I had questions -

.

I just recently took my computer in to PC Guys for its annual checkup. As I took it out of my vehicle and moved to the door a young woman rushed to the door to hold it open for me. Thinking she was only the receptionist I asked if the

3
★★★★★

I just recently took my computer in to PC Guys for its annual checkup. As I took it out of my vehicle and moved to the door a young woman rushed to the door to hold it open for me. Thinking she was only the receptionist I asked if the

.

First off i guess this is my fault according to kara (manager).
I had a Playstation 3 serviced by this company only because they claim they are faster than the warranty service provided by Sony.
My Playstation 3 experienced a YLOD ( Yellow Light OF Death ) and i was going to send it in for repair however i noticed a company advertising on Craigslist was claiming they could repair them quicker than Sony could do it and i figured why not...
I took my PS3 into this company and a girl named kara who claimed to be the manager said they fix them alot faster than sony and have done it many times. I DIRECTLY asked her if this would remove the warranty with sony and she said NO.
I decided to let them fix i.
My first complaint - When i got it back they had wiped the PS3 hard drive so all my content and music was gone.
My second complaint - After about 1 1/2 months after the repair it happened again.. This time i called pc guys to find out they only warranty the repair for 30 days and i would need to pay the amount again.
It was time to send my PS3 to sony i was simply tired of these games.
1 week later after sending to sony i get a call from them explaining this unit was not able to be fixed under warranty due to a 3rd party opening and burning the system board.
I feel i was lied to by PC GUYS! I will never use them again for anything. Im out of a PS3 a good chunk of money and gained a bit of insight.

1
★☆☆☆☆

First off i guess this is my fault according to kara (manager).
I had a Playstation 3 serviced by this company only because they claim they are faster than the warranty service provided by Sony.
My Playstation 3 experienced a YLOD ( Yellow Light OF Death ) and i was going to send it in for repair however i noticed a company advertising on Craigslist was claiming they could repair them quicker than Sony could do it and i figured why not...
I took my PS3 into this company and a girl named kara who claimed to be the manager said they fix them alot faster than sony and have done it many times. I DIRECTLY asked her if this would remove the warranty with sony and she said NO.
I decided to let them fix i.
My first complaint - When i got it back they had wiped the PS3 hard drive so all my content and music was gone.
My second complaint - After about 1 1/2 months after the repair it happened again.. This time i called pc guys to find out they only warranty the repair for 30 days and i would need to pay the amount again.
It was time to send my PS3 to sony i was simply tired of these games.
1 week later after sending to sony i get a call from them explaining this unit was not able to be fixed under warranty due to a 3rd party opening and burning the system board.
I feel i was lied to by PC GUYS! I will never use them again for anything. Im out of a PS3 a good chunk of money and gained a bit of insight.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

First off i guess this is my fault according to kara (manager).
I had a Playstation 3 serviced by this company only because they claim they are faster than the warranty service provided by Sony.
My Playstation 3 experienced a YLOD ( Yellow

3
★★★★★

First off i guess this is my fault according to kara (manager).
I had a Playstation 3 serviced by this company only because they claim they are faster than the warranty service provided by Sony.
My Playstation 3 experienced a YLOD ( Yellow

.

Went in to see if the by off chance had an old IDE laptop drive to repair an old laptop for a friend.
They offered me a new 160gb drive for $60 which wasn't a bad deal but being a 5 year old laptop I wasn't willing to spend that much out

3
★★★★★

Went in to see if the by off chance had an old IDE laptop drive to repair an old laptop for a friend.
They offered me a new 160gb drive for $60 which wasn't a bad deal but being a 5 year old laptop I wasn't willing to spend that much out

.

I find it strange that good posts are all after a bad one and the dates are all on or around the same day. and magically after a review where someone complained. i wish id looked here before i went in there. i had an unsettling experience

3
★★★★★

I find it strange that good posts are all after a bad one and the dates are all on or around the same day. and magically after a review where someone complained. i wish id looked here before i went in there. i had an unsettling experience

.

Happilly surprised. fixed my ps3 for half of what sony said theyd charge me and in two days! Also did research and gave me a custom quote for my new computer. Spent a lot less than i was expecting. Nice local store and helpfull. Very informative.

5
★★★★★

Happilly surprised. fixed my ps3 for half of what sony said theyd charge me and in two days! Also did research and gave me a custom quote for my new computer. Spent a lot less than i was expecting. Nice local store and helpfull. Very informative.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I met two technicians that work at PC GUYS, both Worthington residents. I went there for a computer problem, and they gave me straightforward prices and and choices. I decided to take my PC there based on a recommendation from a friend,

3
★★★★★

I met two technicians that work at PC GUYS, both Worthington residents. I went there for a computer problem, and they gave me straightforward prices and and choices. I decided to take my PC there based on a recommendation from a friend,

.

When we went we were a little skeptical, I went here first never having used a pc repair service before. We shopped it, PC Guys is definitely the least expencive and they are as fast if not faster than all the local places we visited or called. I encourage you to shop around and see for yourself. Their warranties are great and come with all services and repairs. You won't find this at all at any of the privately owned shops and they are short and the coverage isn't great at the major repair locations in Columbus, See for yourself.

2
★★★★★

When we went we were a little skeptical, I went here first never having used a pc repair service before. We shopped it, PC Guys is definitely the least expencive and they are as fast if not faster than all the local places we visited or called. I encourage you to shop around and see for yourself. Their warranties are great and come with all services and repairs. You won't find this at all at any of the privately owned shops and they are short and the coverage isn't great at the major repair locations in Columbus, See for yourself.

.

Came in for a diagnostics and said it would take 1 to 2 days however i got an answer back in 5 days??

i did decide to go with the virus removal however it still was locking up as before.. they refused to return money so im out about 200 bucks after tax.

these people are a joke.

0
★☆☆☆☆

Came in for a diagnostics and said it would take 1 to 2 days however i got an answer back in 5 days??

i did decide to go with the virus removal however it still was locking up as before.. they refused to return money so im out about 200 bucks after tax.

these people are a joke.

.

DO NOT GO HERE TOTAL LIES ABOUT SERVICES AND TIME FOR REPAIR!

0
★☆☆☆☆

DO NOT GO HERE TOTAL LIES ABOUT SERVICES AND TIME FOR REPAIR!

.

I took my older laptop in for repair as it was making strange noises and they were able to figure out the problem that same day, order the part from IBM, and get my laptop back to me very quickly. They even gave me frequent update phone calls to let me know how my repair was coming along.
I have had to deal with tech support on the phone with Dell before and I much prefer the personal, face to face service that PC guys offers.

2
★★★★★

I took my older laptop in for repair as it was making strange noises and they were able to figure out the problem that same day, order the part from IBM, and get my laptop back to me very quickly. They even gave me frequent update phone calls to let me know how my repair was coming along.
I have had to deal with tech support on the phone with Dell before and I much prefer the personal, face to face service that PC guys offers.

Pros: great communication, treats customers with respect

Cons: none

.

I had the pc guys come to my home. I needed help with my software. They were polite and friendly. They explained to me, how they were going to fix things, as they fixed my computer. They took about an hour and a half, but the time seemed to go by much faster than that. I am very happy them and will call again if I need more help.

Thank you.

2
★★★★★

I had the pc guys come to my home. I needed help with my software. They were polite and friendly. They explained to me, how they were going to fix things, as they fixed my computer. They took about an hour and a half, but the time seemed to go by much faster than that. I am very happy them and will call again if I need more help.

Thank you.

Pros: Removed Shoes, answered my questions, finished quickly.

.

The technician was straightforward about what was required for my laptop. I paid for the repair and was out the door in 48 hours. Although they don't have much in the way of retail items in their showroom, I was happy with the options and pricing I was given for my repair. Straightforward, fast, "mom and pop."

2
★★★★☆

The technician was straightforward about what was required for my laptop. I paid for the repair and was out the door in 48 hours. Although they don't have much in the way of retail items in their showroom, I was happy with the options and pricing I was given for my repair. Straightforward, fast, "mom and pop."

Pros: I felt the representative explained exactly what I needed.

Cons: None so far.

Message from PC Guys

We have been in business since Jan. 1, 2003 with an A+ rating from the BBB. We service all makes and models, including Mac.

More about PC Guys

Sales and repair of new computers, used computers and laptops. We also provide network services and break-fix services for our business customers. We offer priority service for emergency repairs. We offer zero-land-fill recycling of all consumer electronics.Not sure of what to buy? Why not ask us to research and quote what will work best in your environment?

 

Wait, you're the expert.

If you've been to or used PC Guys, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review